SUMMARY

• 8 years of diverse experience in Software Testing and Quality Assurance.
• Efficient in implementing QA Process, procedures and methodologies.
• Strong knowledge on Software Development Life Cycle.
• Identify the Test Requirements based on User Requirements and Program Specifications.
• Expert in preparing Test Plans, Test Scripts, Test Cases and Test Data.
• Prepared Test Plans, Test Cases for both positive and negative scenarios for User Acceptance testing (UAT) and mapped the same to requirements in Quality Center.
• Expert in Data Conversion, Batch, integration, regression, functional & UAT tests.
• Knowledge in OAT technique used in black box testing
• Experience in the areas of GUI, Functional, Integration, System, Front - end, Regression & Web Services testing for Client Server and web applications.
• Expertise in Risk Analysis, preparation of RTM & Prioritize Test case.
• Excellent understanding and implementing skills in software methodologies such as Agile, Waterfall, models.
• Strong experience in interacting with business analysts and developers to analyze the user requirements, functional specifications and system specifications.
• Proactively studied various kinds of testing concepts and templates from various sources and effectively implemented them across the organization.
• Experienced in distributed testing, multi-user testing and database testing.
• Strong skills in Batch & back-end testing using SQL queries on SQL Server 2000 and Oracle.
• Expertise in analysis of Problem severity, Defect tracking and Defects reporting system.
• Strong experience in working on Quality center
• Working knowledge on Load Runner for Performance, Load Testing and Stress testing
• Experience in Conducting Performance testing to rate huge number of policies concurrently.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and ability to work in a cross-functional environment.
• Excellent problem solving and multitasking. Quick learner and able to work under pressure to meet deadlines.

TECHNICAL SKILLS

Programming Languages: Java, C, C++.

Middleware: EJB, RMI, CORBA and COM/DCOM.

Web Development Tools: XML, HTML, Ajax, Java Script, VB Script, ASP, JSP and Java Servlets, PHP.

Web Servers / Application Servers: IBM WebSphere, BEA WebLogic, Tomcat, and IIS.

Testing tools: WinRunner, LoadRunner, TestDirector, ManualTesting,J2ee Mercury Diagnostics, Quality Center, QTP, Selenium, Bugzilla

Reporting tools: Crystal reports, Reports 2.5, SQR

Operating Systems: Windows NT, Windows 2000 Server, Solaris, HP Unix, Linux and Citrix.

Data Access Languages: SQL and PL/SQL.

Database Servers: ORACLE, SQL Server, Sybase and DB2, ETL.

GUI / Tools: SWING, Jbuilder, Eclipse, WSAD

Other Technologies: J2EE, JMS, JNDI, Java Mail, Web Services, Struts.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Sr. Quality Analyst

Responsibilities:

• Working with Project team to understand requirements in order to effectively plan and execute Test Cases.
• Participating in the translation of Functional Requirement Specifications, Business Requirement Specifications and Detail Design Specifications into, Use Cases and Test Scripts
• Involving in Unit Testing, Functional Integration Testing, System testing and End-to-End Regression Testing, Exploratory Testing, Co-existence Testing and Performance Testing to guarantee high quality software end products.
• Working in AGILE methodology
• Analyzing and developing test plans and assist with development, implementation, and execution of new tests and test scripts for the project Customer Production Meter (CPM) mandated by Arizona Corporation Commission
• Working with established defect tracking process which will be shared and reviewed with the project team.
• Performed Backend testing by writing various SQL Queries to verify that the Data in the Database using QMF (Query Management Facility)
• Executed the Test Scripts and logged the Defects as found and tracked the Defects at all the stages of Defect life Cycle.
• Using Rational Clear Quest creating the defects which are related to Service plans and Service plan Ids and managing the same.
• Participating in the IT Kick Off meeting to set expectations base on requirements and ensure a timely delivery
• Working closely with Business Analysts (BA) to determine and identify contents and flow of various business processes.
• Communicating with offshore development team and coordination with testing team to resolve various issues.
• Extensively using SQL Queries to validate the Database Updates.
• Involving in reviews and documentation for reporting the status to the project manager. Maintained Test Matrices and Traceability Matrix.

Environment: Mainframe, Rational clear quest, Rational Test Manager,RequisitePro, Quality center 9.0, Agile, DB2, SQL 2008, Manual testing.

Confidential, La Palma, CA

Quality Analyst

Responsibilities:

• Involved in Defining, and Analyzing the Testing Requirements based on the Application Functionality.
• Gathered test data requirements for data conditioning from Business Units to test total application functionality.
• Conducted Test Plan walkthroughs and wrote test scripts for manual testing.
• Develop, maintain and conduct smoke test cases for QA environments.
• Created test scenarios for System testing and Regression testing.
• Involved in White Box, Black Box, Functionality, User Acceptance Testing.
• Did regression, functional, integration, smoke, system, UAT testing.
• Involved in validation process by using Agile methodology
• Performed Cross browser testing.
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped the same to requirements in Quality Center.
• Prepared Traceability Matrix, Test Results Documents for manual and automation testing.
• Preparing and running of Automated Test Scripts Using the Quality Center.
• Understanding of black box testing technique like OAT
• Executed test scripts and analyzed the test results.
• Conducted Performance, Load and Stress testing by creating VU scripts, Virtual Users and scenarios using Load Runner.
• Worked on Web development using PHP
• Used Team Track tool for defect tracking, Rational Clear Quest.

Environment: Mainframe, Rational clear quest, Rational Test Manager,RequisitePro, Quality center 9.0, Agile,DB2, SQL 2008, Windows 2000 / NT, IBM DB2, Java,J2EE, Java Script, JUnit,PHP, UNIX shell Scripting, Web Sphere Server.

Confidential, Lebanon, NJ

Quality Analyst

Responsibilities:

• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements.
• Involved in developing detailed test strategy, test plan, test cases and test scripts for manual testing.
• Set up the test environment, defining detailed Test Requirements, converting them into Test Cases and collected Test Metrics for analyzing the Testing Effort.
• Coordinated and worked along with the development and business teams.
• Controlled testing projects at every step of the quality cycle from test planning through execution of defect management.
• Involved as part of automation team using QTP, Selenium, developed test scripts.
• Develop, maintain and conduct smoke test cases for QA environments.
• Worked with development teams to investigate, prioritize and resolve software bugs / defects based on the testing results.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Did regression, functional, integration, smoke, system, UAT testing on main application, prototypes created by Flex, Ajax.
• Developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Involved in performance testing using Load Runner
• Worked with ‘Test Complete’ team in automation of regression testing
• Tested in VM Ware Desktop Environment.
• Agile methodology used for validation process.
• Responsible for writing simple to complex SQL queries to verify the data in database.
• Responsible for analysis, reports and defect tracking.
• Prepared Traceability Matrix, Test Results Documents for manual and automation testing.
• Actively attend meetings with fellow testers and other groups to evaluate the progress and Performance of the application.
• Conducted cross browser testing to check the compatibility of the AUT with different Browser's (IE, Netscape, Mozilla)
• Tested the Workspace Builder in the Citrix and Vista Environments.

Environment: QTP 10, Selenium, Quality Center 10, Java, j2EE, JDBC, EJB, Jsp, Struts, XML, XSLT, JavaScript, UML, Agile, Oracle, Unix, Citrix.

Confidential, Fitchburg, MA

Systems Analyst

Responsibilities:

• Analyzed the Business Requirement Documents, Functional Specification document to Prepare Test Cases in Quality Center.
• Developed and reviewed the Test plan.
• Documented and formatted the test data using Excel.
• Created and Executed Automation Test Scripts for Functional and Regression Testing using Quick Test Professional (QTP).
• Divided the Test Scenario into Multiple Actions and converted the Actions into Reusable Actions.
• Performed Black box, Smoke Testing, functional testing, integration testing, regression and System testing.
• Performed End-to-End testing manually and was associated with User Acceptance Testing.
• Reported bugs in Quality Center. Actively participated in preparing the Defect Report and getting resolution for the Defect.
• Agile Methodology used for validation process.
• Performed on UNIX server like copying, removing, viewing the data and transferring the files to the local file system.
• Version control tool was Visual Source safe.
• Validated the back-end data by using SQL and PL/SQL extensively.
• Worked with UNIX Shell Scripts to automate the tasks.
• Validated the ETL Process by using Unix Shell Scripts.
• Connected to database to Query the database using Toad for Data Verification and Validation of the data in the back end.
• Performed data integrity testing by executing SQL statements.

Environment: Rational Rose, Rational Requisite Pro, Xml, Ms Project, Oracle, Ms Access, Ms Excel, Windows Nt, Windows 2000.

Confidential

QA Analyst

Responsibilities:

• Performing Transaction Testing, Regression Testing, System Testing, Integration Testing.
• Documented errors in an on-line Error Tracking System that was developed using MS Access.
• Wrote Unit/Module test cases as well as System test cases and wrote test plans.
• Performed analysis of Technical Specification as well as Business Specification.
• Trained users in the software as well as helped in writing user manuals once the software was implemented
• Developed automated test scripts using Win Runner.
• Used Win Runner features like Data Driven Testing, Batch testing, Synchronization of the test scripts.
• Developed scenarios for customers data verification using data driven tests, execution, analysis of test scripts, verification of results/ reports/ graphs.
• Performed data validation followed by the manual testing of back end.
• Interacting with other team members and Developers to resolve the issues.

Environment: Win Runner 7.0, Test Director 7.6, Oracle7, Windows NT 4.5, UNIX.

Confidential

QA Analyst

Responsibilities:

• Did task planning for each iteration, for the team
• Prepared test cases and test scripts for functional testing
• Involved in test cases execution and debugging.
• Attending daily Stand-up and Weekly team meetings with team to discuss the Testing status and issues.
• Ensuring the Build is acceptable for testing by verifying the associated documentation and
• Checklists from the Development team.
• Executed the scripts with various test data and reported the defects.
• Detecting bugs and Classifying them based on the severity.
• Functionality testing, Regression testing, System testing
• Interaction with onsite team to get project requirements
• Developing Build on the machines (applications)
• Actively Participated in retrospective meetings
• Detecting bugs and updating the functionality in the Wiki page.

Environment: Manual testing, Java, Servlets, JSP, XML, XSL, OMS, ASAP, BEA Weblogic, Oracle, Toad