SUMMARY

• Over 7 years of immense experience in Software Quality Assurance and Software Testing.
• Strong experience in Manual and Automation Testing of Web Based and Client Server Application.
• Extensive knowledge of Quality Assurance standards, methodologies and strategies with good understanding of Software Development Life Cycle (SDLC).
• Experience in the Quality Assurance Life Cycle (QALC) starting from creating Test Plans, Test Cases, Test Scripts and Test Reports to perform different types of testing and validation based on Functional Requirements, Business Requirements and Use Case Documents.
• Experience in Smoke Testing, Functional Testing, Integration Testing, GUI Testing, Regression Testing, and User Acceptance Testing.
• Extensive experience in using scripting languages such as, VBScript and TSL for the purpose of automated script generation using WinRunner and QuickTest professional.
• Good knowledge on Automation Framework Implementation and Automated Tests within the Keyword driven automation framework or Test harness.
• Extensive experience in Test Management and Defect Reporting Tools like Bugzilla, Quality Center and Test Director for analyzing requirements, documenting and executing test cases, defect tracking and status reporting.
• Knowledgeable in Bug Tracking Tools like JIRA and Rational ClearQuest.
• Experience in conducting batch testing and data - driven testing using parameterization to test application with different sets of data.
• Knowledge in testing back-end applications by writing SQL statements.
• Fairly good knowledge of testing the applications on multiple browsers (IE, Netscape, Firefox, Chrome, Safari) for the purpose of Cross-Browser testing.
• Extensive work experience in using XENU tool for link verification in User Interface Testing.
• Knowledge in Performance Testing which includes Load Testing, Stress Testing and Volume Testing.
• Extensive working knowledge on heterogeneous platforms like Windows and UNIX/Linux.
• Good Knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) on Waterfall, V-Model and Agile Environments.
• Proficient in Business probing and experience to help problem solving and facilitate important decision making.
• Ability to work closely with business analysts, project managers and developers to understand requirements and business processes for testing.

TECHNICAL SKILLS

Testing Tools: QuickTest Professional 10.0/9.x, Load Runner, Selenium.

Test Management Tools: Test Director, Quality Center

Defect Tracking Tools: Test Director, Quality Center, Bugzilla, JIRA, Rational ClearQuest.

Testing Methodologies: Smoke, Functional, Integration, Regression, GUI, Load/Performance, System and User Acceptance Testing.

Database: MS SQL Server 2005/2008, Oracle 11g/10g/9i, MySQL.

Programming Languages: C#, C++, .NET, JAVA.

Web Technologies: HTML, XML, VB Script, OOP, Java Script.

SDLC Methodologies: Waterfall, V-Model, Agile.

MS-Suite: Word, Excel, PowerPoint, Outlook.

Operating Systems: Windows 98/2000/2003/ XP/Vista/7, MAC OS, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Santa Clara, CA

SR. QA Analyst

Responsibilities:

• Responsible for analyzing the system specifications, business requirements for complete understanding of the business.
• Involved in preparing Test Plan based on the functional requirement specification document.
• Prepared test cases by analyzing functional requirement specification document.
• Performed Manual Testing of this Web application using Quality Center.
• Automated the application using Quick Test Professional.
• Tested compatibility of software under various Internet Browsers.
• QTP was used to generate automated test scripts for functionality and GUI testing and further enhancements were done to the scripts.
• For back-end testing wrote a function by sending the SQL query as a parameter to test the data in data base and also retrieving the data from data base and send to the Run time Data Table.
• Performed Integration testing, Regression testing and System Testing.
• Identified software defects and interacted with developers to resolve them and provided full support to the Test team using the Quality Center.
• Developed automated test scripts, dividing each module into different Actions and also worked with Shared Object Repository, Used Data Table Methods to import or export test data with Excel.
• Participated in various meetings, discussed Enhancement and Modification Request issues.
• Performed GUI, Functionality and Backend testing.
• Reported the bugs using Quality Center Bug Tracking Tool.

Environment: QTP 10.0, Quality Center 10.0, Java, HTML, VBScript, SQL, Windows 7, IE, Netscape, HTTP/HTTPS.

Confidential, PA

QA Analyst

Responsibilities:

• Reviewed the business processes, Business Requirement Documents and Functional Specifications to understand the detailed project scope.
• Analyzed business processes and work flows and identify key areas concerning application functionality and behavior.
• Developed test cases and generated test data for testing application.
• Involved in Confidential ’s E-com applications such as Fashion Bug, Lane Bryant and Catherine’s applications testing process.
• Developed automated test scripts and enhanced the scripts with VB script as necessary for functionality testing like Shop by Brand; Contact Us, My Account using QTP.
• Performed both manual and automation testing.
• Responsible for creation of a generic QTP script for different test conditions and implementing exception handling within the scripts.
• Also worked for modularization and parameterization of the scripts to make them scalable and reusable.
• Enhanced the script with Check Points.
• Involved in Descriptive programming.
• Involved in testing Siebel UI Components like Accounts, Contacts and Invoice.
• Performed Backend testing of Databases.
• Conducted System Testing, Integration testing, Regression testing and End-to-End testing.
• Used Quality Center to log any performance bugs.
• Tested applications in different environments (Development, QA).
• Involved in daily meetings with client regarding schedule, resource management and activity tracking.
• Interacted with the Developers and Business Analysts on a regular basis to resolve issues.

Environment: .Net 3.5, QTP 9.5, Oracle 10g, Quality Center 10.0, SQL, Web logic, J2EE, Windows XP.

Confidential, IL

Test Engineer

Responsibilities:

• Extensively tested the applications, both manually and by automation.
• Prepared Test Cases, Test conditions based on the Functional Specifications and Technical Design Document
• Created data driven test through QTP.
• Prepared and executed test cases for different modules.
• Developed test scripts for data driven, functional and regression testing.
• Responsible in test plan, analysis and design.
• Responsible for Manual Testing, Integration Testing, System Testing, Smoke Testing.
• Developed automated test scripts and enhanced the scripts with VB script as necessary for functionality testing using QTP.
• Developed test scripts for all the scenarios using mercury tool and enhanced the scripts through parameterization.
• Completely involved in test management in Test director.
• Coordinated testing activities with testing team members.
• Properly documented the testing procedures.
• Coordinated with the development team on a daily basis regarding bugs and issues.
• Involved in defect management and defect reporting.

Environment: Java, SQL Server 2005, QTP 9.2, Mercury Quality Center 9.0, Web services.

Confidential, Denver, CO

Quality Analyst

Responsibilities:

• Interacted with the Business analyst team to analyze and review the requirements document and make sure all the requirements are covered by at least one or more test cases.
• Participated in the design, code and walk through meetings with the development and design team members.
• Reviewed the requirements and use case diagrams to write test cases and test plan that would test all possible scenarios
• Created test sets and documented test cases in the Test Plan to manage the test run process.
• Maintained different documents related to the testing process, discussing the work progress, monitoring and suggesting enhancements in the Test strategy and Test plans.
• Used Test director for the documentation of test cases and test scripts.
• Executed test cases manually and also used automation tool, compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution.
• Performed regression testing to verify all the functionality works after certain builds.
• Used QTP to convert manual test cases into automated test scripts, performing data driven, functional and regression testing
• Parameterized the scripts to avoid code redundancy and hard coding of frequently changing values in QTP.
• Defined GUI Checkpoints to check text boxes, combo boxes, checkboxes and images using QTP.
• Used Quality Center to log and track defects status. Wrote and tracked anomalies in the Quality Center defect tracking system.
• Involved in validating the test cases for the various Batch processing transactions at the scheduled and verify the log files for any issues arising during the test.
• Wrote SQL queries to get valid data from the database for data integrity.

Environment: Windows XP, Quality Center 9.0, QTP 9.2, VB Script, Access, Oracle9i, J2EE

Confidential, DE

QA Analysts

Responsibilities:

• Participated in the business requirements review meetings to ensure scope of testing is well defined.
• Involved in generating Test plan and Test Schedule.
• Created Test scenarios and Test cases from the Software Requirement Specifications (SRS).
• Uploaded the signed-off test cases into Test Director.
• Created Traceability between Requirements and Test Cases.
• Responsible for Integration, System and Regression testing.
• Performed cross browser testing to ensure compatibility of the application on different OS/Browser tiers.
• Generated SQL queries to validate front-end UI results with DB.
• Executed the test scripts and updated test results with actual results in Test Director.
• Tracked and Reported Defects using Rational ClearQuest.
• Attended defect resolution meetings with the development teams and worked towards bug resolution.
• Prepared Test Summary Report for closure of the project.

Environment: C#, XML, Visual Basic, SQL Server, Windows NT, Test Director, ClearQuest.

Confidential, Dayton, OH

QA Tester

Responsibilities:

• Defined Test Data strategies for initial phase of the project.
• Extensively interacted with Client and other team members of the team to meet quality assurance efforts in regards to requirements defined.
• Involved in validating front-end data with the data at back end database using UNIX and SQL.
• Provided test deliverables including Test Summary Document (TSD), Requirements Traceability Matrices, and Test Scripts.
• Created Test Training Toolkit to present client to understand overall testing efforts involved for the project and train them on using the deliverable documents including their involvement.
• Developed test cases manually for Functional testing.
• Made use of different types of checkpoints including standard and text checkpoints.
• Role included Identifying, Investigating, and Prioritizing software defects using Rational Clear Quest.
• Verified the build schedule and functionality delivery using Rational Clear Case.
• Used IBM Rational Test Manager to write the Test Scripts. Prepared various Test scenarios from the Test Scripts.

Environment: Rational Clear Quest, SQL, .NET, Windows XP, MS Excel.