SUMMARY

• Over 8+ years of experience in Software Testing and Quality Assurance for various business applications.
• Proficient in all aspects of Client/Server and Web Based Application Testing.
• Experienced in different types of testing which includes White Box testing, Black Box testing, Gray Box Testing, Integration Testing, System testing, Regression testing, Functional Testing, User Acceptance Testing, Baseline Testing, Interface Testing, Performance Testing.
• Strong in analyzing business specifications and translating them into testing requirements, developing Test Plans, Test Cases, Test Scripts, executing the test scripts and analyzing the error logs.
• Experienced in test documentation and execution of test scripts, creating defect logs in HP Quality Center and assigning them to appropriate teams and following up till closure.
• Experienced Automation tool tester using Mercury Quality Center and Quick Test Professional.
• Involved in testing theMobileandweb basedapplications on multiple platforms includingAndroid,Blackberry, iPhoneiOS, Safari, Internet Explorer, Google Chrome and Firefox.
• Involved in complete Software Development Life Cycle, including analysis, design, development, testing and implementation of projects.
• Experience with differentTest Methodologies like Agile, Waterfall, and V Model etc.
• Good knowledge in DBMS and RDBMS concepts for large oracle databases.
• Solid Back - end testing experience in writing and executing SQL Queries.
• Experienced in Verification and Validation strategies for Security Standards, Business functionality, Database, in the areas of Financial, Insurance, Data warehousing, Purchasing and inventory based applications for multiple clients.
• Strong problem solving, learning and excellent communication skills.
• Ability to set and achieve goals, skills in identifying problems and resolving them to meet the objectives of the project.

TECHNICAL SKILLS:

Languages: C, C++, Visual Basic, SQL,HTML,JAVA

Testing Tools: Quick Test Pro, WinRunner, LoadRunner, Selenium

Operating System: Windows NT/2000, Windows XP, MS-DOS, UNIX

Databases: Oracle, Informix, SQL Server, MS Access, DB2

Packages: MS Excel, MS Word, MS Power Point

Scripting: VB Script, Shell Script

Bug Reporting: Test Director, Quality Center, Clear Quest

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

QA Analyst/Tester

Responsibilities:

• Interacted with the Business Users and BA’s to learn the functionality.
• Prepared UAT (User Acceptance Testing) test plans based on business requirements and functional specifications.
• Involved in writing test cases based on the test plan.
• Test plan review coordination for approval. Documented test plan and approvals in Quality Center.
• Prepared UAT (User Acceptance Testing) test scripts according to the test plan and documented scripts and approvals in Quality Center.
• Performed Integration for different modules of the application.
• Tested GUI and functionality on Android and iOS.
• Test GUI and functionality on Windows 7, MAC OS X, Android, iOS platforms using VMWare and reported numerous software defects.
• Executed browser compatibility testing (IE, Firefox, Chrome, Safari) of a Web based application.
• Worked on Posting, Product Change, Terms, and Card Management modules during the validation of Credit cards life cycle on TSYS mainframe systems.
• Loaded data into Oracle using SQL loader and validated data.
• Written SQL Queries and executed them using TOAD and SQL Editor.
• Identified defects and documented them in Quality Center.
• Attended defect review meetings with developers and business analyst.
• Performed Functionality Testing using QTP during different phases of the development.
• Used Quality Center for Defect reporting and tracking.
• Conducted Regression Testing after the defect corrections.
• Involved in the Defect Review Meetings.
• Interacted with developers to resolve application defects and retesting those defects after the fix has been made by the development team.

Environment: Mac OS X, Windows operating systems, Quick Test Professional, Mercury Quality Center, IBM Mainframes, COBOL, VB Script, TOAD, SQL Developer, JAVA, Dot Net, UNIX.

Confidential, Malvern, PA

System Tester

Responsibilities:

• Reviewed the requirements for different functional components and identified the unique versus similar features between them.
• Also reviewed the use cases and the detailed design to understand the mapping and the data flow between them.
• Created the test scenarios and test plans based on the various use cases.
• Worked on creating the test data for each of the test scenarios taking into consideration the various attributes that need to be manipulated so as to trigger the automated alerts and notifications.
• Prepared test cases and test scripts as per the requirement documents using standardized templates and going through the internal review processes.
• Created Keyword Driven automated test scripts using Quality Center as frontend to automate some of the testing scenarios.
• Parameterized the automated scripts to execute the various test cases with different types of data to emulate diverse scenarios.
• Replaced fixed values with parameters, to check the functionality of the application with multiple sets of data. Also, tested the whole application for broken links.
• Performed Back end testing by writing SQL statements like Join, Inner Joins, Outer joins and Self Joins used TOAD and SQL Developer.
• Performed Backend/SQL Test for Insert, Update, and Functions.
• Tracked defects, which include adding defects, tracking open defects, testing a new build of the application, and analyzed defect data using Quality Center and TeamTrack.
• Interacted with developers to resolve application defects and retesting those defects after the fix has been made by the development team.
• Performed regression to uncover new software bugs in existing functionality for manual and automation.

Environment: Quick Test Professional 11.0, Quality Center 11.0, Team Track, TOAD, SQL Developer, JAVA, Dot Net, UNIX.

Confidential, Wilmington, DE

QA Analyst

Responsibilities:

• Interacted with the Business Users and BA’s to learn the functionality.
• Prepared UAT (User Acceptance Testing) test plans based on business requirements and functional specifications.
• Involved in writing test cases based on the test plan.
• Test plan review coordination for approval. Documented test plan and approvals in Quality Center.
• Prepared UAT (User Acceptance Testing) test scripts according to the test plan and documented scripts and approvals in Quality Center.
• Performed Integration for different modules of the application.
• Worked on Posting, Product Change, Terms, and Card Management modules during the validation of Credit cards life cycle on TSYS mainframe systems.
• Identified defects and documented them in Quality Center.
• Attended defect review meetings with developers and business analyst.
• Performed Functionality Testing using QTP during different phases of the development.
• Used Quality Center for Defect reporting and tracking.
• Conducted Regression Testing after the defect corrections.
• Involved in the Defect Review Meetings.
• Interacted with developers to resolve application defects and retesting those defects after the fix has been made by the development team.

Environment: Mac OS X, Windows operating systems, Quick Test Professional, Mercury Quality Center, IBM Mainframes, COBOL, VB Script, SQL,JAVA, Dot Net, UNIX.

Confidential, New York

QA Tester

Responsibilities:

• Developed, modified, and documented test cases from approved project requirements and design as related to Claims processing system.
• Created test scenarios based on business requirements.
• Daily kick-off meeting with QA Lead and the team to discuss on issues and daily tasks. Prepared weekly status reports on the tasks assigned.
• Analyzed data models of proposed data marts and existing operational DB.
• Worked on Sybase central, Winsql tools for accessing DB2, Sybase and SQLSERVER databases.
• Analyzed current claims data model tables and relationships and wrote queries to understand the data related to Claims processing.
• Participated in review meetings with team lead and peer reviews of test cases to ensure adherence to standards and ensures test case completeness.
• Involved in importing Requirements and uploading test cases and test scripts to Quality Center.
• Test data entry into Facets application in the test environment for creating groups, subscribers and family members.
• Tested the EDI 837 interfaces, developed test cases and test scripts for 837, 835, Institutional and Professional HIPPA transactions.

Environment: Facets, Tiger, SharePoint site, UNIX, Sybase, SQLServer, DB2 9.2, Windows2000, Sybase central, Winsql and Quality Center.

Confidential, MD

QA Analyst

Responsibilities:

• Analyzed the requirements using User Requirement Specifications / Technical Requirement Specifications Documents.
• Met with business analysts, project managers and business owners to define the overall planning and execution for current projects, created a project plan, developed test cases for UAT, assigned roles and responsibilities to team members, and created day to day/weekly project status for the business.
• Created User Acceptance Test scenario’s based on the specifications manually.
• Created User Acceptance Test Cases / Scripts based on the Test Scenarios identified.
• Involved in User Acceptance Testing of the application.
• Documented the scripting standards and ensured that they were followed.
• Involved in cross-functional work team through Matrix management.
• Interacted with the Business to learn the functionality.
• Provided technical and procedural support for User Acceptance Testing (UAT).
• Involved in the Onsite / Offshore model.
• Responsible for Knowledge Transfer for Onsite / Offshore testing team.
• Created/reviewed User Acceptance test scripts based on the Test Scenarios.
• Performed Backend testing to test the validity of data using SQL Queries
• Performed GUI testing on various screens to ensure user acceptance criteria is met.
• Performed Data Validation using SQL Queries.
• Automated / Identified the test cases by generating scripts using QTP.
• Performed Functional and Regression Testing.
• Performed Configuration Testing on different platforms and web browsers.
• Performed GUI testing using QTP.
• Performed Security testing, Data Driven Testing using QTP.
• Performed Regression Testing for subsequent versions of the application using QTP.
• Created a comprehensive list of Test Cases and various test bed scenarios.
• Captured critical/core business transactions to verify and validate key components of applications.
• Used Quality Center for Defect reporting and tracking.
• Coordinated with the developers / Testers to resolve the defects.
• Involved in the Defect Review Meetings.

Environment: Microsoft .Net 2005 Framework, Citrix Server, MS SQL Server 2005 SP2, QTP, Share Point.

Confidential

QA Tester

Responsibilities:

• Reviewed the requirements for the four different functional components and identified the unique versus similar features between them.
• Also reviewed the use cases and the detailed design to understand the mapping and the data flow between them.
• Created the test scenarios and test plans based on the various use cases specific to each of the four different functionalities.
• Worked on creating the test data for each of the test scenarios taking into consideration the various attributes that need to be manipulated so as to trigger the automated alerts and notifications.
• Prepared test cases and test scripts as per the requirement documents using standardized templates and going through the internal review processes.
• Created automated test scripts by using WinRunner to automate some of the regression testing scenarios for the impacted components.
• Parameterized the automated scripts to execute the various test cases with different types of data to emulate diverse scenarios.
• Used SQL queries to test the Database values for data Integrity.
• Replaced fixed values with parameters, to check the functionality of the application with multiple sets of data. Also, tested the whole application for Broken Links.
• Tested entry and exit criteria for the application screens and verified the contents on each of these application screens.
• Tracked defects, which include adding defects, tracking open defects, testing a new build of the application, and analyzed defect data using Test Director.
• Interacted with developers to resolve application defects and retesting those defects after the fix has been made by the development team.

Environment: Quick Test Pro 8.2, Quality Center 8.2, MS SQL Server 2000/2005, MS Power Point, .NET, Windows 2000, Windows XP, MS Excel, MS Word, Internet Explorer 6.0, VB script.