SUMMARY

• Over Six years of experience as a Quality Assurance Engineer in web based software applications of financial, healthcare, insurance and mortgage applications.
• Experience in Software Development Life Cycle (SDLC) including Test planning, Test execution, Defect Management & Status Reporting.
• Analyzed Business Requirements, Software Requirement Specifications to create Test Plan and Test Cases for manual and automated testing.
• Experience on manual testing using Mercury Quality Center.
• Experience on automation testing using Quick Test Professional (QTP).
• Knowledge in performance testing using Load Runner.
• Scheduling test cycles and effectively testing the product, properly documenting the reported bugs and tracking the bugs until fixed.
• Understanding of Grey Box, white box, black box, functional and customer oriented testing.
• Knowledge and experience working with Agile, Scrum, Waterfall testing methodologies.
• Experience in designing and executing test cases for GUI testing, Functional, Regression and Integration Testing.
• Strong knowledge of Unit Testing, Functional, System Integration Testing (SIT) and User Acceptance (UAT) testing.
• Good understanding of various scripting languages (VBScript, UNIX shell scripting).
• Knowledge on various Programming languages includes C, C++, and JAVA.
• Good hands on experience in writingSQL queriesfor data validation and verification
• Extensive knowledge of the relational data modeling and relational database concepts.
• Excellent communication, interpersonal, leadership skills, self - motivated, quick learner and a team player.
• Outstanding analytical, decision-making, problem solving and management skills with the ability to organize activities in fast speedy team environment.

TECHNICAL SKILLS

Operating Systems: Windows XP/Vista/7, UNIX, Linux

Programming/Scripting Languages: C, C#, Java, VBScripts, XML, JavaScript, SQL

Databases: MS Access, Oracle 10g, DB2 9.5, SQL Server

Testing and bug tracking Tools: Mercury Quality Center 9.2, QTP 10.0, Bugzilla, Load Runner 9.0

Rational Tools: RequisitePro, ClearQuest, ClearCase

Methodologies: Agile, Scrum, Waterfall

PROFESSIONAL EXPERIENCE

Confidential, Peoria, Illinois

QA Analyst

Responsibilities:

• Analyzed Requirements document and reviewed the requirements for testability.
• Created the test plans, test cases and test approaches while working with closely with business users and the project team.
• Attended weekly project status meetings and production status meetings.
• Performed manual testing for the execution of test cases using Quality Center.
• Ran Automated Test Scripts for different functionalities testing using HP Quick Test Pro.
• Logged and Documented Defects using QC.
• Interacted with the Development team to help them rectify the bugs.
• Performed Ad-Hoc, Functional and Regression testing of the application built on different platforms for different smart phone devices.
• Automated test cases using QTP and executed them.
• Verified and updated the defects on new builds.
• Involved in assisting Business Analyst during User Acceptance Testing (UAT) of the application.
• Extensively involved in writing and designing templates for the Test Plans, Test cases and Test scripts to perform Manual testing based on BRD.
• Involved in UAT testing and interacted with the client. Created detailed QA and/or UAT cases to validate the quality of the application. Prepared UAT test strategy documents, UAT test cases
• Coordinated user acceptance testing with final users. Prepared end user documentation for the new system.
• Involved in GUI, Business Testing, Functionality Testing, Smoke testing, Black box Testing, System testing, including Integration, Performance, Stress, Load and Regression Testing, Web Testing (Java & HTML pages).
• Configured test environment for specific test cases, create test data, and execute manual tests for backend testing using SQL queries.

Environment: HP Quality Center 10.0, Windows XP, QTP, Web Services. iOS.

Confidential, Desmoines, IA

QA Analyst

Responsibilities:

• Performed GUI testing, integration testing, regression testing, Ad-hoc testing, negative testing on multiple projects.
• Involved in process testing.
• Created appropriate test cases, test scenarios, logged defects in QC.
• Worked with the developers and Business group involved in production testing, was engaged in full cycle of testing from start to end.
• Used Toad to run the queries for the oracle database.
• Communicated timely project status to appropriate levels of management.
• Mapped test cases to requirements.
• Executed the test cases using QTP.
• Was involved in testing Main Frame base Mortgage application
• Executed High Risk Testing in Production Environment on Release Day
• Assured customer satisfaction with proper documentation and reports.
• At Confidential I had worked on Loan Servicing application called Mortgage Serve and Loan origination application.

Environment: Quality Center, QTP, Unix, Windows XP, SQL.

Confidential, Los Angeles, CA

Test Analyst

Responsibilities:

• Analyzed the requirements documents and prepared Test Cases, Test Plans and User release notes
• Executed the jobs in different UNIX servers and analyzed the results in the database.
• Attended weekly production meetings and frequent project status meetings
• Coordinated between offshore and onshore teams on daily basis for testing activities, issues and information.
• Analyzed the test cases and validate the tasks performed by offshore team.
• Raised the access requests for offshore as well as onshore team for upcoming releases.
• Performed manual testing, functional testing, regression testing and smoke testing on different applications
• Automated test cases using QTP and executed them.
• Used Quality Center for requirements, test plan, test lab, defects and dashboards.
• Print the reports from QC for upcoming releases and new QC requests.
• Manually performed Back-End testing by writing SQL queries.
• Interact with the onsite customer for upcoming releases and schedule.

Environment: Quality Center, QTP, Unix, Oracle, Windows XP, Internet Explorer, Rapid SQL

Confidential, Chicago, Illinois

QA Analyst

Responsibilities:

• Analyzed the Business Requirement Documents and developed test plans, test strategies and test cases.
• Performed Manual/Black box testing including end to end testing.
• Designed and developed test cases for Integration testing.
• Developed test cases to validate thePOS transactions(coupons, deals, returns), including process and data flow, reports, and interfaces to stores system.
• Performed testing on Store Inventory functionalities and its integration withPOS.
• Performed End to End testing for the Electronic claim submission applicaton.
• Used HP Quality Center for bug tracking & verified the bug fixes.
• Tested the compatibility of the software using different browsers like IE, Firefox, Chrome and Safari.
• Attended Weekly Status Meetings and Production Status meetings.
• Coordinated and controlled testing through the entire Software Development Life Cycle (SDLC).
• Manually performed Back-End testing by writing SQL queries.
• Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Participated in Peer reviews for the Test cases prepared colleagues.
• Involved in identifying the HP QTP scenarios for the application.
• Checked the performance of the application for downloading the documents by HP QTP.
• Involved in Test execution-using Test Director and Quality Center.
• Performed in preparation of Requirement Traceability Metrics (RTM), Software Metrics, Defect Report, and Weekly Status Reports.
• Developed scripts for testing the future release of the application using QTP.
• Identified requirements (Technical and Soft Skills) and forward it to the Project Manager.
• Developed testing scripts and functions for regression tests using the Quick Test Pro.

Environment: Quality Center, SQL, Oracle, POS 360 Commerce, Windows XP.

Confidential, Rochester, NY

QA Tester

Responsibilities:

• Developed the test cases for online bill payment, claim submission and Reconsideration form, Remittance search form, Claim Estimator.
• Performedfunctional testing, integration testing, regression testing and end-to-end testingmanually.
• Attended the and knowledge sessions during the phase of the project.
• Actively participated with the team in project analysis, preparation of test plan according to the specified business requirements.
• Performed manual and automated testing of the application.
• Responsible for quality assurance of all web design projects, including web usability and testing.
• Conducted System Testing, GUI Testing and Cross Browser compatibility testing during the releases.
• Wrote SQL queries to get valid data from the database for data integrity.
• Created Daily Status Reports, Test Incident Reports and Test Summary Report.
• Used the test director tool for various testing activities.
• Interact with developers to reproduce the bugs in dev environment before log in to test director.

Environment: Quality Center, Oracle, SQL, Win XP/2003 Server, Bugzilla