SUMMARY:

• Strong understanding of software development life cycle (SDLC), Software Testing Life Cycle (STLC) and QA
• Methodologies (Agile, scrum and waterfall) .Extensive in designing Test Cases, Test Scenarios, Test Scripts and
• Test reports of manual tests. Good analytical and communication skills and ability to work independently with minimal supervision and perform as part of a team. Looking forward to pursue a highly challenging career in IT industry, where I can apply my proficiency, hone my skills; keep pace with ever changing IT field by acquiring new skills, learning latest technologies, working with a team of top notch professionals contributing towards
• Organization's success and personal advancement.

TECHNICAL SKILLS:

Operating Systems: Windows 7/10/VistaDocumentation: Development Spec, Test plan, Test/XP/UNIXcases, Test requirements. Class diagrams, Test

Testing automation tool: GingerAutomationdesign, Test matricesTool( Confidential internal automation tool) SDLC software test cycle.

Defect Management Tools: Quality Center. Testing Tools: Quick Test Professional (QTP)

PROFESSIONAL EXPERIENCE:

Software Support Engineer

Confidential - Champaign, Illinois

Responsibilities:

• Investigation for the failure and issue, follow-up with all groups needed & communicating all issues to management .
• Monitor daily activities to ensure that batch production runs smoothly and service level agreements are met, including Usage processing, Billing issues and rejects and all End Of Day failures and issues
• Creating test plans,test cases to test all new changes to be entered in production environment.
• Automating the on going test cases Opening Defects in QC and get them fixed at development side and restesting them again.
• Responsible for efficiently testing and detecting some major showstopper defects before production.
• Testing Merges and High Priority Testing
• Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and their causes.
• Designed and implemented automated testing tools and programs addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability.
• Documented software defects using bug tracking system and reported defects. involving program functionality, output, online screen and content to software developers.
• Delivered thorough QA testing reports that determined product quality and release readiness.
• Automate any manual work with Oracle queries .
• Create and maintain new scripts for handling priority issues Handle special projects as needed which will involve Unix and Oracle SQLs.
• Working on database ( sql developer ) and Linux environment to find failure / logs and data fixes.
• Handling day to days requests fr new scripts and updating the existing one being a path of Data management team.
• Working on turbo charging and data management.
• Closely working to find problems in EOD/Billing and other failures and fixing them Investigating challenging tickets from Client and close the tickets.

SW Test Engineer

Confidential - Champaign, Illinois

Responsibilities:

• Responsible for working on Confidential Project and its application like FDT, SNAP and Vad.
• Also attained hands on knowledge of other Web and Customer applications like CSM and Ecare.
• Taking care of all Sanity and Regression testing for order pool applications.
• Responsible for efficiently testing and detecting some major showstopper defects before production.
• Testing Merges and High Priority Testing.
• Creating and updating QC test case and Test plans.
• Day to Day Automation Kick offs.
• Getting hands on on one of the latest automation tool created by Confidential ' GINGER'.
• Working on Using Ginger tools to Automate Testcases.
• Responsible for working on NPCC and CC tool to update the Hotfixes.
• Doing smart testing.
• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
• Delivered thorough QA testing reports that determined product quality and release readiness.
• Working on SQL server, toad to extract data required for testing.
• Working On AMC tool for HF Deployment, testing related internal / external environment tasks.
• Working on Putty manager( UNIX) to find logs, tuxedo errors and Run Jobs.
• Coordinating with different teams like Development, Infra, CSM to get the issue resolved, thereby getting its HF.
• Taking care of all Production and Release related activities.
• Efficiently following defect life cycle, thereby retesting and closing the defects when fixed.
• Getting Cross trained on other Confidential Applications like Web And Customer pool applications.

Deputy Manager- IT

Confidential

Responsibilities:

• Responsible for Doing market Research and Analyzing Trend Study.
• Handling Corporate Development team being a part of IT Support, there by assisting them and applying testing techniques on Getit Malls Project.
• Worked collaboratively with QA, development and business groups to complete comprehensive testing on 2 major new releases.
• Identified, documented and reported bugs, errors, interoperability flaws and other issues within proprietary software applications developed for ABC Company's global user base.
• Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines.
• Complete all assignments on or ahead of schedule.
• Consistently recognized for excellent problem-solving and analytical skills by programmers, project managers and supervisors.
• teams efficiently on Google Analytics.
• Responsible for efficiently working on Sales Force CRM.
• Involved in Project Management activities such as define, monitor, review and track deliverables.
• Prepared Estimation and Test plan.
• Understanding of business requirements from the Business Analysts.
• Scenario Identification, preparation and update of test cases and getting business signoff from the Business Analysts.
• Test completion report preparation,KT document preparation.
• Entering defects in HP ALM and End to End testing of ROPS application.
• Preparation of test reports
• Direct client interaction for project and execution status
• Writing content for case studies, corporate presentations, brochures, Commercials and creating proposals.
• Preparing the Budgeted proposals and Commercials for the Clients.

Relationship Manager

Confidential

Responsibilities:

• Responsible for generating Leads through corporate and institutions, understanding and there by understanding and fulfilling their requirements.
• Analyzing Requirement and Proposing Proposals to the Clients, Preparing RFPs and RFQs Taking Lectures in batches on SQL Server and Visual basics.
• Institutional Lectures and Presentations on Unix, and Testing Techniques Efficiently responsible in Solving
• Queries on C,C++.
• Creating positive leads and providing all Presales IT Assistance to the Subordinates.
• Supervising and motivating staff, ensuring that workloads are appropriate and quality of work is acceptable.
• Carry out regular reviews and arrange as necessary.
• Handling recruitment and of the organization and Responsible for meeting targets.
• Preparing daily report /weekly reports for the team and Coordinating with all the relevant dept.