SUMMARY

• Over 7 years of experience in both Manual and Automated testing of Client/Server and Web - Based n-tier applications
• Extensive experience in all phases of the Software Development Life Cycle.
• Involved in QA Life Cycle, which includes planning, designing, developing and deploying testing strategies for large-scale Web applications and Client/Server systems.
• Extensive experience in reviewing and understanding business and testing requirements.
• Strong Experience in developing test plans, test cases and test scripts to ensure proper business compliance.
• Experience in testing database applications of (PL/SQL) Oracle 10g, SQL Server and MS Access 2000.
• Worked in all phases of Black Box (Front End) and White Box(Back End) Testing of the application beginning from the preparation of Test Plan, Test Cases and Test Scripts.
• Extensive experience in Unit, Functional, Integration, Regression, User Acceptance, and System Testing, Load, stress and performance testing.
• Developed and executed the SQL queries for data validation.
• Ability to interact with developers and product analysts regarding testing status and Defect tracking using JIRA, Quality Center.
• Testing the application with stress and load of right transaction mix to emulate real time transaction load.
• Experience in developing, troubleshooting and customizing Manual as well as Automation scripts using Quick Test Professional, Quality Center, Load Runner and Selenium WebDriver.
• Excellent communicative, interpersonal, intuitive, analysis and presentation skills
• Software Testing and Documentation, Analysis of the Business Requirements and the Software Requirements Specifications.
• Experience in Software Quality Assurance and understanding of Software Development Life Cycle (SDLC), used Waterfall and Agile Methodology as well as Software Testing Life Cycle for various Web-Based, and Client/Server applications..
• Expertise in Analysis of Problem Severity, Defect tracking system and Defects reporting system.
• Extensive exposure to onsite\offshore model of test execution.
• Strong expertise in MS suite like MS Word, MS Excel, MS PowerPoint and MS Outlook.

TECHNICAL SKILLS

Operating Systems: MS DOS, Windows NT/2000/XP, UNIX

Languages: C, C++, Java, J2EE, Visual Basic, ASP, .NET, ASP.NET, SQLPlus

Packages: MS-Office, MS-Access, and MS-Excel

Testing tools: QTP, Win Runner, Test Director, Quality Center, JIRA, Selenium

RDBMS: Oracle10g / Developer 2000, MS-Access, PL/SQL

Scripting: TSL, SQA Basic, ASP, XML, HTML, Java, VBScript

Database: Oracle, MS-Access, SQL Server and DB2

PROFESSIONAL EXPERIENCE

Confidential, AZ

QA Tester

Responsibilities:

• Reviewed the application’s Specifications, and then built test cases and scripts for system testing through acceptance testing.
• Involved in doing Manual and Automated testing.
• Involved in performing Functional, Integration, Black Box and System testing.
• Used HP Quality Center for maintaining requirements, creating test cases, test scripts and executing test scripts.
• Worked on JIRA for Defect Tracking and following up with everyone in the loop.
• Created Data driven tests using QC and QTP to add the persons and claims.
• Performed backend testing using SQL Queries.
• Created Manual Charge entry, Payment posting for patient coverage
• Pharmacy claims are submitted by adding drugs to the member
• Developed Selenium based test cases using JAVA, Selenium WebDriver and Maven. Selenium was used by couple of modules of the application for automation testing.
• Reported software defects in QC and interacted with the developers to resolve technical issues.

Environment: Windows 7, MS-Project, Oracle 11g, Visio, Rational Rose Clear case 8.0, QNXT, WinRunner, Selenium WebDriver, Java, SQL Server, HP Quality Center 11, Quality Test Pro 11.5(UFT)

Confidential, Baltimore, MD

QA Analyst

Responsibilities:

• Developed Test Plans, Test scenarios, Test cases and Test Scripts.
• Conducted White Box, Functional, GUI, Regression, System and UAT testing Manually..
• Tested the functionality in various subsystems like Claims Adjudication and pricing, Finance, Member management and managed care.
• Automated the manual test cases using QTP for Regression and Functional Testing.
• Conducted functionality testing first manually and then using QTP for automation.
• Executed automation scripts using Quick Test Pro 11.0 application.
• Involved in simulating the claims for testing purposes using Claims Test Txn Generator.
• Involved in the testing of the UI Interface and cross browser testing.
• Maintained Test Logs, Test Summary reports and participated in defect review/status meetings.
• Used HP Quality Center for maintaining requirements, creating test cases, test scripts and executing test scripts.
• Also wrote in detail Java scripts to test various web services to make sure desired results are met. Worked with Node.js.
• Validated the data in the database by running SQL queries.
• Used Rational Clear Quest for defect tracking
• Involved in defect validation and regression testing.
• Analyzed Test Results and created Test Matrix.
• Proactive interaction with the client for the resolution of issues related to test cases.

Environment: HP Quality Center, Node.js, Clear Quest 8.0, XML, Quick Test Pro 11.0, Windows 7, SQL Developer, MS-Office, Oracle 11g, PCSS

Confidential, Wilmington, DE

QA Tester

Responsibilities:

• Created Test Cases, Test Scenarios and Test Scripts for manual testing to ensure complete testing coverage.
• Reviewed Test Cases after requirement changes or enhancements, monitored requirement changes.
• Involved in meeting with Project management and Clients for requirement analysis.
• Analyzed business requirements and developed and executed Test Cases in Quality Center based on the requirement and design.
• Extensively used DOORS(9.3), ClearCase(7.1.1.2), and Sharepoint to track Project details, User requirements, Stakeholder requirements, Modules, Solution specs, User Guides, Analysis and Design documents and so much information about projects.
• Created Test scripts and enhanced existing ones to simulate end users business activities and cover the functionalities in using Quality Center.
• Involved with Business, Development and Clients regarding technical and non-technical issues of the project.
• Conducted manual backend testing using TOAD v9.5 to validate query results.
• Performed Functional, GUI, Integration, Regression, End to End, System, and Backend testing.
• Extensively used Rational ClearQuest(v7.1) as a defect tracking tool.
• Generated RTM to make sure the coverage of Requirements and Test Cases.
• As a QA tester, I was also responsible for Integration and Cross-System testing and communicating issues and status to project management.
• Involved in Production testing for multiple projects during deployments.

Environment: Windows NT, J2EE, HTML, DHTML, UML, Oracle(11g), MS Office, MS Project, DOORS(9.3),ClearQuest(7.1), ClearCase(7.1.1.2), Quality Center(10.0), TOAD v9.5, XML.

Confidential, TN

QA Analyst

Responsibilities:

• Developed baseline test cases for automation.
• Performed Front-end Integration Testing with back end ORACLE Database by writing SQL Queries
• Performed smoke test and basic functionality tests manually.
• Prepared pre-conditioned data for testing the application.
• Conducted automated testes for regression testing, Load testing and Steers testing using automation script on the enterprises application with load runner.
• Conducted Data-Driven Testing using QTP.
• Conducted back-end testing by integrating the SQL statements.
• Performed backend testing using SQL queries
• Involved in manual and automated testing of applications on Windows and UNIX environment.
• Created and executed SQL queries to fetch data from an ORACLE database server to validate and compare expected results with those actually obtained.
• Interacted with developers to report and track bugs using Quality Centre.
• Manual Testing was done to perform functional testing on the User interface.
• Wrote test cases in JAVA using Selenium WebDriver, Maven and inculcating Page Factory and Page Object concepts.
• Responsible for weekly status, Updated showing the Progress of the manual testing effort.

Environment: QTP 8.0, Mercury Quality centre 10.0,Load Runner, Selenium WebDriver, Visual Basic 6.0, J2EE, VSS 6.0,JavaScript, VBScript, Ajax, XML, MS SQL Server 2000,SQL, DB2, Windows xp/2000,HTML, Oracle11g, PL/SQL, Oracle App Server Portal 9.0.4, UNIX.

Confidential, Chicago IL

Business Analyst/QA Analyst

Responsibilities:

• Involved in both manual & automated testing of the project.
• Analyzed Business Requirements, Functional Design and Technical Design documents.
• Prepared Test Plan and Test Cases to cover overall application functionality.
• Involved in various levels of testing such as Functional, Integration, Regression, and Performance testing for various releases.
• Added check points, output values to check the application functionality.
• Extensively used SQL for data validation and Backend testing for various applications
• Provided test results to the Project Manager and Business Client for Final Acceptance
• Test sign off purposes.
• Responsible for performing various QC activities such as opening issues, monitoring deviation status, communicating status, retesting and closing deviations using Quality Center.
• Identified and documented all the defects to ensure application software functionality for present as well as future builds using Quality Center.
• Coordinated testing activities and code migrations and communicated to the clients in the
• UAT test area, when the environment is shared between clients

Environment: QTP 9.5/10, Quality Center 8.2/9, Windows 7, UNIX, SAS, MS-SQL Server 2000, MS Word, MS Excel

Confidential, Chicago

QA Tester

Responsibilities:

• Worked with business analysts to identify test cases.
• Participated in daily Scrum/Agile meetings to understand the development progress and refine test cases. Also helped the project team in Sprint planning.
• Worked with BA to update test cases constantly based on requirements.
• Used Quality Center to design test cases for newly added functionalities and manually execute those test cases.
• Executed test scripts to find out defects.
• Defect tracking using JIRA.
• Daily production of test reports and present in Scrum meeting.
• Performed browser compatibility testing.
• Participated in customer feedback meetings and verified the system working accordingly.
• Verified the data flow to the front end and back end by using SQL queries.
• Performed negative testing to find how the functions performed when systems encountered unexpected values.
• Responsible to conduct User Acceptance Testing and generate reports.
• Test and verify policy lookup service, customer service, PDF service for correctness and completion of integration testing using SOAP UI.

Environment: JIRA, Liferay Portal, Subversion, JavaScript, SQL, Windows, LINUX, SOAP UI

Confidential

Software QA Engineer

Responsibilities:

• Identified and Reviewed clients requirements, business needs and project objectives in various meetings and collaborator with stakeholders to ensure quality of the product.
• Analyzed the user/business requirements, functional specs and use case documents to create the Test Plans and Test cases for System testing.
• Responsible for testing the data flow, navigation flow, system testing, GUI testing and functionality testing.
• Defect tracking, defect reporting, analyzing results and documentation.
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations. Reported the bugs using Test Director.
• Provided management with test metrics, reports and schedules as necessary and participated in the design walkthroughs and meetings.
• Conducted backend testing of the application by writing SQL queries.
• Created a Test Standards Document and maintained. Presentation of the QA Status report and the Defect Status reports in the weekly meeting.
• Implemented the test process in creating test plan, identifying the test conditions, writing test cases, execution of test cases, reporting the defects.

Environment: Manual Testing, Business Objects, Windows Vista, J2EE, Oracle 10g and IE, Mercury QC.

Confidential

Software QA Analyst

Responsibilities:

• Reviewed Business Requirement Documents and the Technical Specification.
• Analyzed the user/business requirements, functional specs and use case documents to create the Test Plans and Test cases for System testing.
• Responsible for testing the data flow, navigation flow, system testing, GUI testing and functionality testing
• Performed End-to-End testing manually
• Defect tracking, defect reporting, analyzing results and documentation
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations. Reported the bugs using Test Director
• Provided management with test metrics, reports and schedules as necessary and participated in the design walkthroughs and meetings
• Used SQL Queries to verify the data from the Oracle database created a Test Standards Document and maintained.
• Presentation of the QA Status report and the Defect Status reports in the weekly meeting

Environment: Manual Testing, Business Objects, Windows XP/Vista, J2EE, Oracle 10g and IE7, Mercury QC