SUMMARY

• Over 6+ years of extensive experience in Software Quality Assurance Manual and Functional testing.
• Extensive experience on Web and Mobile Application testing on different Operating System platforms.
• Experienced in all phases of the SDLC for Decision Support Systems including Requirements gathering, Analysis, Design, Development and Testing.
• Identified Test Requirements, prepared and executed Test Plans, Test Scripts and Requirement Traceability Metrics.
• Strong analytical experience in functional specifications, and application rules based on specific: Functional Testing, Regression Testing, System Integration Testing, GUI Testing, Database Testing, Database Driven Testing, Positive - Negative and Interface Testing.
• Hands on experience on Mainframe database for Banking applications.
• Executed SQL queries on Oracle/SQL server in order to verify successful transactions of data from the application.
• Participated in application/document Change Request, Review and Approval process.
• Expertise in coordinating the work with my counterparts working at various different remote locations in US and India. (Offshore-Onsite coordination)
• Managed the project time-lines by keeping the entire team informed about any issues impacting the project in a timely manner.
• Strong experience in creating Test Plans, converting and documenting requirements into TestCases.
• Extensive experience in Manual Testing, Automated Testing using Quick Test Pro both on UNIX and Windows Environments.
• Experience in testing Desktop, Client Server and Web Applications.
• Experience in testing database applications of RDBMS in Oracle and SQL Server.
• Proficient in Backend Testing and Data Integrity Testing using SQL and PL/SQL.
• Experience with Test Automation, Test Management and Tracking tools.
• Experience in Developing Test Plan, Test Scenarios, Test Cases and Test Reports.
• Extensively used Test Director/Quality Center, Rational Clear Quest for requirements tracking, defect tracking, results and status reporting.
• Experience in SDLC and software methodologies including Agile and Waterfall.
• Experienced in providing the knowledge transfer to the fellow team member based on lesson learnt after completion of each project.
• Strong analytical and communication skills combined with the ability to work independently under minimal supervision and also perform as an integral part of a team.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional 9.5/ 9.2/ 8.2

Test management / Track: QC 10.0/ 9.2/9.0 , Test Director 7.5, Clear Quest.

Operating Systems: Windows Vista/XP/NT, UNIX, DOS

Languages: Basic C, SQL, Java Script, VB Script, HTML.

Databases: Mainframe, DB2, Oracle 8i/9i, SQL Server 2000, TOAD.

Web/App Servers: WebSphere, WebLogic, JBoss

Software Packages: MS Project, MS-Office- PowerPoint, Word, Excel, Outlook

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

Sr QA Analyst

Responsibilities:

• Studied and analyzed the Functional Requirements Specifications.
• Working with different applications on different Mobile Operating System
• Coordinating issues with Citi team as well as Citi’s third party teams Google, Kony.
• Conducting the Functional, System, Integration and Regression testing for Functionality of the web application and Mobile applications.
• Converted user requirements from functional requirement specifications.
• Analyzed user and business requirements and prepared Test Plan.
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing.
• Developed test cases/ test scripts for the application, executed the Application and raised the defects in the Quality Center.
• Coordinating strongly with offshore team and onsite teams to provide the project deliverables on time.
• Allocating and dividing the testing tasks into the WBS( Work break down structure) to speed up the testing process.
• Quickly escalating the testing issues to the project team to accelerate testing process and meet the deliverables within timeline..
• Extensively worked with the Quality Center 10.0 for bug tracking. Prepared and loaded test scripts in the Test Plan and executed them in the Test Lab.
• Responsible in functionality testing of the Mobile applications.
• Testing of application at module level and system level for quality of the software.
• Perform Web based and Client/Server Black and Grey box testing in a Windows and UNIX Environment.
• Representing team and communicating concerns with the project team.
• Developed test scenarios and test procedures based on the test requirements.
• Generated the daily execution status reports and daily defect status report in Quality Center to review in the meeting.
• Extensively worked on Waterfall and AGILE Methodology for short interval of builds and releases.
• Worked on IBM Mainframe for Credit card test data maintenance as well as Account status.
• Participated in daily Scrum meetings with Business and Developers to develop test scripts.
• Participated in the review meetings, walk throughs with SME’s and business.
• Created and executed complex SQL queries to the Oracle Database to validate and test data using TOAD.
• Worked closely with the developers to get the immediate resolution to the defects.

Environment: Microsoft .Net Application(C#.Net, ASP.Net),Oracle 10g, Quality Center 10.0, IBM Mainframe, Windows XP, UNIX, HTML, Java Script.

Confidential, Wayne, PA

Sr. QA Analyst

Responsibilities:

• Involved in developing Performance QA strategy and in writing and implementation of the test plan and various test cases.
• Involved in testing of the application manually and tested the design and functionality of the application (total flow from ordering, billing, provisioning systems).
• Created Test Scenarios based on business requirements.
• Wrote System Integration test cases and functional test cases using Quality Center.
• Developed detailed UAT test cases from technical system requirements documents to meet deadlines and verify system functionality as per the requirements.
• Conducted the Functional, System, Integration and Regression testing for Functionality of the web application.
• Converted user requirements from functional requirements specifications.
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing.
• Developed test cases/ test scripts for the application, executed the Application and raised the defects with the help of Quality Center.
• Responsible in functionality testing of the application.
• Testing of application at module level and system level for quality of the software.
• Developed test scenarios and test procedures based on the test requirements.
• Generated the daily execution status reports and daily defect status report in Quality Center to review in the meeting.
• Participated in daily Scrum meetings with Business and Developers to develop test scripts.
• Participated in the review meetings, walk throughs with SME’s and business.
• Extensively worked on AGILE Methodology for short interval of builds and releases.

Environment: Microsoft .Net Application(C#.Net, ASP.Net),Oracle 10g, Quality Center 10.0, TOAD and Windows XP, UNIX, HTML,Java Script.

Confidential, Miami, FL

Sr.QA Analyst

Responsibilities:

• Designed, documented and implemented processes for creating and maintaining customer websites, databases, information technology systems, e-commerce / web stores and other software products.
• Analyzed user and business requirements and prepared Test Plan and created test cases in Mercury Quality Center
• Developed Test Cases to validate business logics.
• Reviewed the change requests, analyze the Entity Relation Diagrams, user cases and develop test cases
• Categorized the Test cases, Requirements and map them to ensure proper test coverage
• Set up test cases, test sets, and defects in Quality Center.
• Validate the SQL, Triggers and Procedures for appropriate functionalities
• Performed through Database functionality tests and verified the Business Logic Implementation by constructing and executing several SQL statements.
• Reported software anomalies in accordance with the internal procedures.
• Provided testing the GUI consistency against different browsers (running on windows) against various screen resolutions.
• Tested broken links, navigation, forms, printing and usability.
• Analyzed complains and suggestions coming from customers and reproduced them for developers.
• Execute the transactions manually and verify the back end functionalities and data exploitation.
• Conducted functional tests and executed test cases to validate the adhoc reporting/Queering features.
• Manage and track the defects in Quality Center.
• Analyzed the application transactions and develop load test scenarios
• Monitor the Log files through UNIX and Validated the same in Log table in database

Environment: Oracle Applications, Quality Center 9.2, Oracle 9i,VB Script, Excel, PowerPoint.

Confidential, Boston, M.A.

QA Tester

Responsibilities:

• Reviewed requirements, designed documents to understand system implementation, including process flows, screen layouts, error handling, etc.
• Participated in Test Process Improvement discussions and devised the and Strategies to implement and enhance the Testing process.
• Understanding the Business Requirements & Writing & Executing test cases in Quality Center (QC).
• Performed Regression testing, Functional testing, System testing, Smoke testing and User acceptance testing.
• Performed User acceptance testing (UAT) with Business Users.
• Involved in database testing by writing and executing SQL queries to ensure that data entered has been uploaded correctly into the database.
• Used Defect tracking system to report errors in the various releases of the application.
• Generated the detailed reports of the Bugs, Pass-Fail report and comparison chart.
• Categorized the Test cases, Requirements and map them to ensure proper test coverage
• Set up test cases, test sets, and defects in Quality Center.
• Performed through Database functionality tests and verified the Business Logic Implementation by constructing and executing several SQL statements.
• Conducted functional tests and executed test cases to validate the ad hoc reporting/Queering features.
• Worked with development team to ensure testing issues are resolved on the basis of using defect reports.
• Attended Change Request meetings to document changes and implemented procedures to test changes, attended Bug Scrub meetings with developers.
• Created Status Report, Test Result Report and Weekly Status Report to my Manager.
• Mapped the Requirements to the Manual scripts and preparing the Requirement traceability Matrix in Quality Center.
• Tested compatibility of application with Internet Explorer, Mozilla Firefox.

Environment: Java, J2EE, Quality Center 9.0, Windows 2000, TOAD, Java Script, XML, MS Outlook Express, Internet Explorer 7.0, Mozilla Firefox.

Confidential, Reston, Virginia

Quality Test Analyst

Responsibilities:

• Reviewed the Business Requirements document with the business and development team to understand the architecture and functionality of the application(Ordering entry applications, billing systems and data flow to provisioning systems and interfaces between them).
• Involved in understanding of functionality and design of different applications basing upon the Requirement Specification document.
• Involved in developing Performance QA strategy and in writing and implementation of the test plan and various test cases.
• Involved in testing of the application manually and tested the design and functionality of the application (total flow from ordering, billing, provisioning systems).
• Created Test Scenarios based on business requirements.
• Wrote System Integration test cases and functional test cases using Quality Center.
• Developed detailed UAT test cases from technical system requirements documents to meet deadlines and verify system functionality as per the requirements.
• Executed Test cases using Quality Center in the Test lab.
• Communicating with offshore team for QA related activities, Planning Integration, system testing activities, and version controlling.
• Involved in designing test scripts, generic and business functions using Quick Test Pro (QTP).
• Parameterize the scripts to input varying data from EXCEL develop compiled modules to handle unexpected errors, generalize the scripts using Regular expressions and analyze the test results using Quick Test Professional.
• Loading the Test Cases into Quality Center.
• Involved in preparation of document and test Strategy before User Acceptance testing is done.
• Logged the errors and coordinated efforts with the development team to solve the problems using Quality Center.
• Prepared the Test Strategy and Test plan documents.
• Participated in weekly status meetings, walkthroughs and documented the proceedings.

Environment: VB.NET, ASP.NET, SQL Server 2000, QTP 8.2, Quality Center8.2, Microsoft Excel sheet, Unix, XML.