SUMMARY

• Above 7 years of professional experience in Quality Assurance and Software testing. In depth knowledge of Software development life cycle, testing methodologies. Proficient in System, Functional, Regression and Performance testing of Client/Server and Web Based applications. Hands - on experience with diverse testing tools like Quality Center (Test Director), QTP.
• Experience in full Software Development Life Cycle (SDLC) and Methodologies and Validations to ensure the Quality Assurance Control.
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability.
• Covered Agile and Waterfall models of SDLC
• Expertise in Analyzing Business Specifications and develop Test Scenarios, Test Cases and Test Scripts and execute them.
• Expertise in Manual and Automation Testing.
• Test Case analysis and design, Test Script development and Test Coverage.
• Test Summary Reports and Defect Tracking.
• Defect tracking and change management using Quality Center.
• Experienced on Integration Testing, System Testing, Functional Testing, Regression Testing, Database testing, User Acceptance testing and End-End Testing.
• Experienced in web service testing.
• Expertise in Agile methodology.
• Experienced with Visio in order to create diagrams
• Experienced in testing java based applications
• Good exposure with Share point
• Knowledge on java script and html
• Experienced with Black Box testing
• Experienced on writing the queries.
• Well experienced in test planning, documentation, defining and executing the Test cases using automated tools as well as Manually.
• Strong hands on experience in testing Commercial Websites and Business Applications.
• Specialized in testing Character-Based, Web, GUI (Graphic user Interface) networking and On-line client server GUI applications.
• Strong experience in interacting with developers to analyze the user requirements, functional specifications.
• Excellent communication, interpersonal, intuitive and analytical skills.
• Proven ability to work efficiently in both independent and team work environments.
• Experienced in End - End testing.

TECHNICAL SKILLS

Testing Tools: Quality Center 9.0/8.2, Test Director8.0/7.6, Quick Test Pro 9.0/8.0/6.5, T- Plan Professional, Soap UI 3.6 for web service testing.

Bug Tracking Tool: Team Foundation server, Test Director, Quality Center.

Platforms: MS-DOS, Windows 95/98/2000/NT/XP, Unix

Languages: C, C++, Java, VB Script, TSL, Visual Basic, .Net, SQL, PL/SQL, ASP

Internet Technologies: VBScript, JavaScript, XML, HTML

Database Technologies: Oracle 8i/9i/11i, MS-SQL Server 2000, MS- Access.

Others: MS-Word, MS Excel, MS-PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, TX

QA Lead

Responsibilities:

• Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents.
• Involved in entering requirements, designing the test steps, writing test cases and running test scripts using Test Management Tool Quality Center
• Worked on PBM domain.
• Used Agile methodology.
• Documented test cases and expected results
• Created the Carrier, Account and Group in the AS400
• Created the Plan and attached the plan to the group.
• Submitted claims in AS400.
• Ran the extract to pull the claims to QA environment.
• Ran the CET profile twice for the month for testing in AS400
• Worked with MBRPDM to see the report for the particular profile.
• Used commands like STRSQL to check the data in the database
• Worked with the Objects (WRKOBJ)
• Added libraries by using EDTLIBL command.
• Performed screen level testing and functional testing
• Validated the file layout.
• Validated the fields, length and positions in the layout.
• Performed database testing using SQL, executed various DDL and DML statements
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the.
• Involved in writing SQL queries.
• Used share point in order to share the documents.
• Created tasks using TFS for each sprint.
• Identify, log and follow-ups on all defects found during testing by using TFS.
• Retested the bugs which are fixed and closed in TFS.
• Worked on multiple projects.
• Coordinated the offshore and participated in the business meetings like walkthroughs for the TC and TR approvals.

Environment: Quality Center 9.5, AS400, Microsoft Team foundation server, SQL, Share Point

Confidential, GA

QA Analyst

Responsibilities:

• Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents.
• Involved in entering requirements, designing the test steps, writing test cases and running test scripts using Test Management Tool Quality Center
• Documented test cases and expected results
• Exported test cases from Excel and requirements from MS Word to Quality Center
• Developed and maintained the Traceability matrix between requirements and test cases
• Create Opportunity data inSalesforce.com
• Manually tested the whole application before going onto automated testing.
• Created Accounts, Contacts Opportunity and Quotes in SFDC
• Created Agency and Non - Agency accounts in SFDC
• Amended the subscriptions for up sells and down sells based on customer requirements
• Renewal the subscriptions manually by creating the new opportunity for an existing account in SFDC with the specified period by the customer
• Tested different scenarios by login as a Sales Rep and fulfillment person to cancel the subscription in midway of the initial term
• Processed the orders to Zuora for billing and invoicing for the subscription
• Executed SQL queries in order to check the data for customer transaction and payments tables
• Tested 5 web services which are Get Billing account, Get Contacts, Get Invoice, Get Full Billing account, Get Full Invoice by using Soap UI tool
• Tested End - End System Process
• Tested (Smoke Testing) the Test Environment before starting actual test execution and creating Test Data.
• Performed Back end testing by writing SQL Statements.
• Identify, log and follow-ups on all defects found during testing by using TFS.
• Retested the bugs which are fixed and closed in TFS
• Involved in discussion with developers for resolving the Defects and Bugs.
• Had Scrum meetings everyday with the PM and team members to discuss on test progress and issues
• Performed database testing using SQL, executed various DDL and DML statements.
• Executed test cases before and after bug fixes for each build for User acceptance testing.
• Conducting defect review meetings with development team and provides testing status to the lead test designer and/or Manager.
• Used Agile methodology and involved in Scrum meetings.
• Coordinated with the offshore every day.
• Involved in UAT to help the users in setting up the login ids for SFDC and navigated to create the customer accounts

Environment: Quality Center 9.5, QTP 10, T- Plan Professional, Microsoft Team foundation server, Share Point, Agile Scrum, Soap UI 3.6, JMS test client, Oracle SQL Developer, Java, XML

Confidential, MN

QA Analyst

Responsibilities:

• Involved in the complete testing lifecycle spanning pre-testing phase, acceptance-testing phase and also in user acceptance testing.
• Involved in entering requirements, developing test plan tree, designing the test steps, writing test cases and running test scripts using Test Management Tool Quality Center
• Documented test cases and expected results
• Ensured the appropriate parties review and sign-off on test cases prior to test execution
• Exported test cases from Excel and requirements from MS Word to Quality Center
• Involved in smoke testing and System testing
• Tested manually the various navigation steps and basic functionality of the application.
• Created positive and negative testing scenarios and tested them manually as well as using automated scripts.
• Log the defects using TFS
• Tracking and closing the defects by using TFS
• Manually executed the test cases and logged the defect in Clear Quest.
• Creating and closing tasks for sprints by using TFS
• Used share point to see the documents related to QA and project documents
• Conducted Functionality testing during various phases of the application
• Tested web services
• For regression testing used QTP
• Imported and exported data from and to Excel to and from QTP
• Used Parameterization in QTP extensively to perform Data-Driven testing
• Performed browser compatibility testing using different browsers like IE, Fire Fox etc
• Performed database testing using SQL, executed various DDL and DML statements
• Created Database Checkpoints in QTP for database testing
• Regularly interacted with Developers to discuss various problems and issues

Environment: Quality Center 9.2, QTP 9.5, Share Point, Agile, VB Script, Microsoft team foundation server, SQL, Java, SQL, HTML, XML and Unix

Confidential, Pittsburgh, PA

QA Analyst

Responsibilities:

• Created test cases, test scripts as per the Business requirement documents
• Integrated Quality Center with Quick Test Pro maintaining the Test cases and Scripts.
• Used Quality Center for gathering Requirements, creating Test Plans, Test execution and for reporting defects.
• Performed functional, smoke, Usability, Comparability and Regression testing.
• Inserted Check Points to check for the broken Links, Text, and standard properties of an object using QTP
• Used Descriptive Programming extensively creating Description Object
• Responsible to convert the manual test cases into Test Scripts and execute them using QTP
• Worked with Object Repository to configure mandatory and assistive properties
• Involved in planning and creating Test scenarios and Test objectives to ensure that the system modification will meet the specified business requirements.
• Performed Conditional and Looping features of VBScript heavily
• Developed SQL Queries for Back-end testing/Database testing.
• Maintained test matrix and bug database and generated monthly reports.
• Performed Regression testing to ensure no new unintended defects were introduced.

Environment: Quality Center 8.2, QTP 8.2, MS Office, Java, Soap UI 3.0, JSP, J2EE, XML, Toad, UNIX

Confidential

QA analyst

Responsibilities:

• Analyzed the functional requirements and the master test plan.
• Created Test Cases for various forms of the application manually.
• Performed Functional Testing, Black Box Testing, and Regression Testing.
• Performed the Functional and Regression test using Skill test.
• PVCS Bug Tracker was used to keep track of bugs.
• Involved in submission of bugs through modification reports and frequent review of MR by conducting meetings during the development phase.
• Involved in Bug Reporting and Documentation of whole testing process.

Environment: Microsoft Excel, QTP, Visual Basic, UNIX, Windows95, Manual Testing, and PVCS Bug Tracker

Confidential

QA Engineer

Responsibilities:

• Created the Test plan and test cases
• Conducted Functionality and Regression tests during various phases of testing using Win Runner
• Involved in writing and enhancements of test cases in TSL using Win Runner
• Adopted Data Driven Methodology to test the application with different sets of data using Win Runner
• Documented problems found while testing the system and communicated problems to the responsible QA or development personnel.
• Used Microsoft tools for entering and tracking the bugs

Environment: Microsoft Excel, Visual Basic, QTP, Oracle, Windows NT and Win Runner, MS Office