SUMMARY

• Over seven years of IT experience as a Software QA tester.
• Proficient in software development life cycle including test strategy preparation, test plan development, test case creation, test execution and Bug tracking.
• Strong experience in the Waterfall and Agile development process.
• Analyzed business requirements and software requirement specifications to create test plans and test cases for manual and automated testing.
• Expertise in different types of testing, black box, white box, functional GUI testing, system, regression, integration, smoke test, compatibility, UAT, performance and IVR testing.
• Experienced in quality assurance Life Cycle and software development Life Cycle.
• Areas of expertise in test development, scheduling and execution, test automation, Agile, SCRUM, SDLC (Software Development Life Cycle).
• Experienced in using BPM Business Process Management tool PEGA.
• Created detailed QA documentation including QA reports, actively participated in SQA and project status meetings.
• Developed and maintained automated test scripts using QTP tool.
• Lead testing efforts with the business analysts, customers, engineering and offshore QA testers.
• Strong experience on IPAD testing Point of Sale (POS) and KIOSK.
• Experienced in using quality center application life cycles management tools.
• Strong interpersonal and communication skills, ability to work in a team as well as independently with minimal supervision.
• Very methodical and well organized with excellent bottom - line for work.
• Sound experience in system analysis, design, and development using UML methodology.
• Motivated problem solver with strong analytical skills.
• A quick learner, punctual and trustworthy.
• A capable and resourceful team member who also possesses excellent written skills.
• Strong verbal communication skills.

TECHNICAL SKILLS

Operating Systems: Windows, Linux/Unix

Bug Tracking tools: Quality Center

Business Process Management Tools: PEGA

Test Automation tools: HP QTP

Test Management tools: HP Quality Center ALM

Languages: HTML, XML, Java, VB script, SQL

Database: Oracle, SQL

Network Protocols: TCP/IP, HTTP, HTTPS, VPN, FTP, LDAP

Browsers: Internet Explorer, Firefox, Chrome, Safari

PROFESSIONAL EXPERIENCE

Lead QA Tester

Confidential, Chicago, IL

Responsibilities:

• Understands business requirement specification, Use case analysis and technical specifications.
• Manually executed test plans and test cases to verify actual results against expected results in QC.
• Prepared traceability matrices to fill the gap between the requirements and the test cases covered.
• Defined requirements, viewed requirements and converted requirements to test in the Quality Center.
• Worked in Agile development environments with frequently changing requirements and features set.
• Actively participated in Scrum daily meetings, reviews and developed test scenarios.
• Developed test plan trees, design test steps, defined test parameters, created and viewed coverage in the quality center.
• Performed White Box Testing, Black Box Testing, Regression Testing, System Testing and user acceptance testing.
• Performed testing on Interactive Voice Response System (IVR), prescription refill through IVR, complete end to end test flow with touchstone/speech IVR.
• Moved test steps and generated automates test scripts in quality center.
• Ran test sets, added tests to test set and scheduled test runs and manually ran test sets in Quality Center.
• Added and tracked defects to test sets, linking defects to test sets in Quality Center.
• Generated project reports, graphs and dashboard in Quality Center.
• Lead and managed testing efforts of distributed teams for some projects.
• Extracted data using SQL database and validated test results.
• Used UNIX to verify Log files and switch based applications
• Performed Web based testing and testing Web applications on Multiple Browser's.
• QTP: executed automated test sets for Regression testing.
• Performed both the positive and negative testing.
• Followed-up with bugs filed and worked with developers to resolve the issues.
• Worked with developers, project managers, operations and tech support to achieve project goals timely and effectively.
• Performed GUI usability testing, Point of Sale (POS) testing, and KIOSK express pay testing using test credit cards.
• Created and executed automated functional and Regression tests.
• Prepared test summaries report for every release.
• Supported post production testing after the release was implemented.
• Worked with SharePoint to store information about projects and test plans etc.
• Mentored new team members and prepared the KT Plan.

Environment: Windows XP, Linux, Putty, SQL, HTML, XML, Java script, QC, MS Visio

Lead QA Tester

Confidential

Responsibilities:

• Knowledgeable on functional requirement specifications, Use case analysis and technical specifications.
• Strong understanding the design architecture and functionality of all solutions.
• Prepared sequential diagrams and data models.
• Compliance and training to ensure that the compliance requirements (guidance documents and standards, etc.) are up to date and lead organization-wide trainings on updated requirements.
• Prepared test plans, test scenarios and test cases.
• Prepared test data and executed test sets.
• Reported the bugs and defects using Quality Center.
• Defined requirements, viewed requirements and converted requirements to test in Quality Center.
• Developed test plan trees, design test steps, defined test parameters, created and viewed coverage in Quality Center.
• Moved test steps and generated automates test scripts in Quality Center.
• Ran test sets, adding tests to test sets and scheduled test runs and manually ran test sets in Quality Center.
• Added and tracked defects to the test sets, linking to the test sets in Quality Center.
• Generated project reports, graphs, Dashboard in Quality Center.
• Extracted data from database and validated test results.
• Conducted and reviewed meetings with the development team on open defects/issues.
• Coordinated the resolution of issues as identified that had impact on projects.
• Prepared defect reports and Root cause analysis.
• Reviewed the impact of proposed changes to facilitate planned transitions.
• Regression testing of impacted functionalities.
• Performed White Box testing, Black Box testing, Regression testing, System testing and User acceptance testing.
• Executed automated test suites using QTP.
• Used UNIX to verify log files and switch based applications.
• Tested Web applications on multiple browser's
• Worked with developers, project managers, operations and tech support to achieve project goals timely and effectively.

Environment: Windows XP, Mainframes, SQL, HTML, XML, Java script, QC, MS Visio, PEGA

Lead QA Tester

Confidential

Responsibilities:

• Involved in testing of P20 Conversions and Integration - Participant communication Sub Process
• Involved in testing of Structured Settlements Process
• Involved in testing of Macro’s M1 Search and M16 on Hold Functionality.
• Generating the DCO Document
• Defining requirements, viewing Requirements and converting requirements to test in Quality Center.
• Develop test plan tree, Design test steps, Defining test parameters, creating and viewing coverage in Quality Center.
• Moving test steps and Generating Automates test scripts in Quality Center.
• Running test sets, Adding tests to test set and scheduling test run and manually running test sets in Quality Center.
• Adding and tracking defects to test sets, Linking to test sets in Quality Center.
• Generating Project reports, graphs, Dashboard in Quality Center.
• Understanding the Functional Requirements (Use cases, Visio Flow Diagrams)
• Preparing Test Plan, Test Scenarios and Test cases
• Analyzing and reporting the Defects
• Tested on BPM tool PEGA V4.
• Created work baskets and used clipboard and Tracert functionality.
• Validation of work flow's
• Reporting of bugs/defects using Quality Center.
• Prepared defect report and Root Cause Analysis.
• Involved in Defect Triage meeting
• Complete Regression testing of impacted functionalities..
• Perform Smoke Testing

Environment: Windows XP, Mainframes, SQL, HTML, XML, Java script, QC, MS Visio, PEGA

QA Tester

Confidential

Responsibilities:

• Detailed study of the functional requirement specification and Case report.
• Preparing Test Plan, Test Scenarios and Test cases
• Defining requirements, viewing Requirements and converting requirements to test in Quality Center.
• Develop test plan tree, Design test steps, Defining test parameters, creating and viewing coverage in Quality Center.
• Moving test steps and Generating Automates test scripts in Quality Center.
• Running test sets, Adding tests to test set and scheduling test run and manually running test sets in Quality Center.
• Adding and tracking defects to test sets, Linking to test sets in Quality Center.
• Generating Project reports, graphs, Dashboard in Quality Center.
• Execution of test cases for Site Protector Console, Enterprise /Internet Scanners.
• Reviewing the checks/signatures for Enterprise/Internet scanners.
• Used VMware Workstation for taking Snapshots..
• Involved in testing the EASL(C language) code written against vulnerabilities.
• Generation of test cases, test scripts for automation and manual testing. Black Box Testing, Regression testing.
• Install the builds and schedule scans on the scanner to validate the vulnerability.
• Analyze the scan results to evaluate the flaws in the code and other expected errors.
• Review the log files in the scanner (Using Linux) for in depth analysis.
• Reporting of bugs/defects using Quality Center.
• Involved in Developing Scripts for Automation using VB Script.
• Created Framework for Automation of DB XPU, Siteprotector Module.
• Execution of Automated Scripts.
• Involved in preparing different actions and passing test data through data table/Excel sheet.
• Performed regression testing Using QTP.

Environment: Windows XP, Linux, SQL, Putty, VM ware, HTML, XML, C# script, Java, QC, MS Visio