SUMMARY

• 7+ years of working experience as a QA Engineer and assisting and coordinating P.M, Team Leads and colleagues in all phases of SDLC, STLC, requirements, designing, testing and Test Cases
• Worked on software development environments such as Java, .Net, Adobe Flex, JavaScript, XML, HTML, C and C++ along with the web services
• Experience in leading/coordinating the team
• Experience with Waterfall and Agile methodologies
• Experience in both Manual and Automation testing
• Experience in writing the detailed test plans, test strategies, test scenarios, test cases and execute integrations
• Experience in Bug Tracking Process with using tools such as HP Quality Center/ALM, JIRA and Bugzilla
• Experience in Smoke Testing Functional testing, System testing, Regression testing, Integration testing and (PAT) production acceptance testing
• Experience with HP ALM - Application Lifecycle Management
• Experience in Unix with shell scripting
• Experience invalidating XML request & response components that are developed using web services
• Experience in 24X7 Production Support, ETL executions and resolving root causes
• Experience with Black box and white box testing techniques and methodologies
• Experience in creating traceability matrix between requirements and test cases
• Experience with testing web services using soapUI testing
• Experience in working with open source toolsSelenium (Selenium IDE, Selenium RC, Selenium Web Driver), JUnit,Eclipseand preparation of automation test framework
• Extensively coded inSQLfor information analysis and data mining
• Executed test cases and logged defects in QC Documented requirements in QC
• Experience with Sharepoint, Webex, JUnit and JMeter
• Deployed applications using IBM Web sphere Application server and Apache Tomcat server
• Excellent client interaction skills and experience in working independently as well as in a team
• Effectively handled multiple projects simultaneously during Production Period by running Test Cases and logging & tracking Defect in HP Quality Center (QC)
• Excellent communication and interpersonal skills, Team player and Self-Starter

TECHNICAL SKILLS

Programming Languages: Java, .Net, Adobe Flex, Python, C++, and C

Internet Technologies: JSP, XML, Java Script, HTML, HTML5, CSS

Tools: HP ALM, Jira, HP QTP, SoapUI, Selenium IDE, RC and WebDriver, Lexcel and Eclipse

Database: Oracle10g/11i, MS SQL Server 2005/2008, MY SQL, MS Access

Operating Systems: UNIX, Windows 7/NT/XP/Vista, Mac

Methodologies: Agile, Waterfall and V-Model

Web/App Servers: Tomcat 6.0.26, Web Logic, IBM Web sphere Application Server 5.x, 6.x

PROFESSIONAL EXPERIENCE

Confidential, PA

QA Production Support /Analyst

Responsibilities:

• Monitor and maintain JIRA ticketing system to ensure all new and repetitive bugs and issues are addressed, researched, fixed and closed
• Responsible for managing and testing the software integration for various clients like Best Buy, Cineplex, Dixon's, Sainsbury's, Target and Toys R Us integratedin different consumer electronics like Sony PS3, Microsoft Xbox, Samsung Widget Engine (SWE), Smartphones & Tablets along with the required Bug tracking.
• Managing multiple projects across various storefronts and clients.
• Provided technical leadership in recommending enhancement request from users and coordinated with development to support all the application
• Conducted multipletechnical son Automation, VbScript and QTP
• Experience working with open source testing tools like SoapUI, LoadUI, JMeter to perform web application testing and load testing
• ImplementedAgile - ScrumMethodology for frequent changes to client requirements and following parallel development and testing.
• Recorded and plays back test in Fire fox using Selenium IDE
• Extensive experience in designing and executing Automation testing using Mercury tools (Quality Center/Test Director, WinRunner, LoadRunner, QTP) and PVCS Defect Tracker
• CreatingTestPlans after discussing the project scope with Product owner, Program manager, Engineering Manager
• Participating in Sprint Planning, Scrum Meetings, help setting up for Demo, sending out release notes.
• Responsible for executing (PVT) Production Verification Testing after every major releases
• Performed Load Testing using LoadUI
• Validated XML request and response components that are developed by using Web Services
• Creating Dashboards to track the bugs logged in for various projects.
• Writing SQL queries for cross checking the changes for data information analysis and data mining
• ReviewingTestCases and Conducting Bug review meetings with product owner, DEV and QA lead.
• Supported critical production environment by providing 24x7 diagnostics of issues reported via, risk management groups, front office and through monitoring a ticketing system and logged messages
• Provided level one support and escalated, interacted with level two Developers
• Cross- junior QA Engineers and interacting directly with QA Lead about daily/weekly QA progress.
• Experience in handling show stoppers during PVT
• Co-ordinating with offshore team about daily QA activities.
• Support all the applications for equities resolving trading system, connectivity and application issues
• Documented and detailed the entire responsibilities of the Support Analyst role, QA process and schedule batch job processes
• Provide technical competence and guidance on system architecture using installation instructions and roll out plans

Environment: HP ALM, Java, XML, SQL server 2008 R2, Windows 7 and Windows 2008 R2, LoadUI JMeter, JSON, Share point, Unix, Putty, SOAP UI and XML

Confidential, Maynard, MA

Sr. QA Engineer/Analyst

Responsibilities:

• Performed system study and analysis on business requirements and system specifications to develop detailed test cases and strategy.
• Written complex SQL queries for validating and verifying the data across different databases including SQL Server and Oracle 11g.
• Implemented Quick Test proby calling and executingWinRunnerscripts intoQuick Test Pro
• Worked on sanity testing to make sure that the data we were dealing with was loaded into the database accurately and the environment was accepted within the proposed guidelines.
• Created several common VBScript functions
• Prepared test plans and test cases with inputs from Project Manager and development team.
• Extensively involved in scripting and enhancing of SQL scripts related to this project.
• Validated the archive process to purge the data that meet the defined business rules.
• Customized the scripts according to the requirements.
• Created and enhanced numerous test scripts to handle changes in the objects of the GUI and in the testing environment.
• Run tests by using Selenium remote control in different browsers.
• Conducted Load testing on web applications usingLOADUIandJMeter
• Executed SQL queries for backend testing.
• Coordinated work with different offshore teams.
• Used Quality Center to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developers to track and resolve the problems.
• Performed PAT (Production Acceptance Testing) for every release of the project.

Environment: HP ALM, QTP, soapUI, JIRA, MS Project, JSON, Java, JMeter, JUnit, Ruby, Hibernate, JBOSS, Apache Tomcat, Sharepoint, iReport, XML, MS SQL Server, VMware, Oracle 10g, Microsoft Office, Windows7, PuTTY and UNIX shell scripting.

Confidential, Arlington, VA

QA Analyst

Responsibilities:

• Involved in writing and executing test cases both Manual and Automation Testing
• Verified data integrity of accounts those are moved from one system to another system
• Investigate, identify, analyze, define and document business processes
• Validated XML request and response and used middleware components, those are developed by using Web Services
• Extensively worked on reusable components which are developed by using Web Services
• Experienced in Descriptive Programming using VB Script
• Assist with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriatedocumentation is in place
• Added annotations to the test. (selenium)
• Usage of Descriptive VBScript Programming to handle exceptional Scenarios
• Used Quality Center to prepare Test cases, procedures and Requirements Traceability Matrix
• Generated Test Analysis Report and graphs using Quality Center
• Involvement in writing and modifying scripts in SQL/PLSQL to validate the outputs
• Had regular meeting with Developers to report various problems

Environment: Quality Center 9.2, WinRunner7.1C#.Net, JMeter, JSON Asp.Net, DB2, Oracle 10g, SQL Server 2005, HTML, XML, VB, PVCS Tracker, Windows XP, MS-Excel, MS-Word.

Confidential, Atlanta, GA

QA Engineer

Responsibilities:

• Responsible for Functional, Regression, UAT, PVT testing for Confidential employee benefits module
• Analyzing the business and functional requirement to design SIT and UAT Test Cases for the following activities:
• Monitor Health / Safety Incident Details
• Employer-provided or employer-paid (Housing)
• Group insurance (health, dental, life etc.)
• Disability income protection
• Retirement benefits
• Automates functional test cases by usingWinRunner.
• Daycare and tuition reimbursement
• Sick leave, vacation (paid and non-paid)
• Social security, Profit sharing
• Funding of, and other specialized benefits.
• Project used Agile based methodologies
• Prepared and Executed Test cases as per requirements
• Tested Java based web application using deferent web browsers and validated the results with analytical results
• Involved in GUI, Functional, Regression testing and System testing
• Performed testing Business Intelligence solutions using SQL Server, SSRS and SSIS
• Executed test cases and logged defect in Quality Center/ Documented requirements in Quality Center
• Developed and Executed test scripts in QTP
• Involved in defect Tracking and prepared Defect Report Document
• Involved in functional study of the Application

Environment: HP Quality Center, HP QTP, Java, WinRunner, JMeter, soapUI, Jira, VMware, Oracle SQL developer, Microsoft Office 2007, Windows XP and UNIX.

Confidential, Plano, TX

QA Analyst and ERP tester

Responsibilities:

• Reviewed BRDs and Configured test environment for specific test cases, create test data and execute
• Manual and automated tests, document results and update defect tracking systems
• Performed Manual Testing scenarios for GUI, Functionality, Regression and Smoke test using HP Quality Center
• Executed and analyzed UAT and Data Driven Test Scripts for all the projects using Quality Center
• Designed Test Cases and Test Scripts for Functional testing using Quality Center
• Recorded defect identified during performance test in HP Quality Center and maintained defect reporting
• Tested the IDOCs for EDI process in SAP systems track, review, analyze and report defects to the team leader
• Tested the third (3rd) PartyLogistics&Warehouse s management systems compiled test metrics on a weekly basis and tracked the status of the test cycle
• Tested and transferred legacy data into SAP system
• Tested web services using SoapUI
• Communications on requirements and defect reports
• Defect tracking and Bug reporting

Environment: SAP ECC 6.0, SD, MM, HR, Manual Testing, Quality Center, soapUI, VMware, MS Sql Server 2005, Microsoft Office 2007, Windows XP and UNIX

Confidential

Jr. Test Engineer

Responsibilities:

• Performed scheduled weekend and after-hours work
• Performed engineering analysis of software functionality
• Converted functional specifications into efficient test plans
• Prepared and Executed Test cases as per the requirements
• Defect tracking and reporting
• Maintained monthly technical reports
• Promoted strong communication
• Participated in code and test planning, estimating, scheduling, implementation and code reviews
• Performed testing to identify defects outside the formal test processes
• Implemented strategies for the maintenance and development of test specifications
• Assist and support the testing team in handling day-to-day activities

Environment: Manual testing, SQL Server, Java, Windows XP, UNIX, and Eclipse