SUMMARY

• Overall 8 years of Experience in Software Testing, Quality Assurance of various e - commerce applications, web-based applications and client/server applications.
• Experience in all aspects of the Software Development Life Cycle with specific focus on testing.
• Experience in working with Banking, Retail and Telecom Industries.
• Experience in performing Functional, System, Integration, Smoke, Usability, Exploratory testing and Cross browser testing for web application and Desktop applications.
• Experience in performing Mobile Application Testing in iPhone, iPad, Kiosk and Android devices.
• Worked as Sr. Software Engineer - Testing, QA Analyst and Onsite QA Coordinator by interacting with Managers, Business Analysts team and Development team to resolve the issues.
• Experience in leading various sizes of teams from 5 to 10 includes offshore/onsite model.
• Certified Scrum Master Professional
• ISTQB Certified Professional.
• Experience in Agile, V-Model and Waterfall methodologies.
• Experience in developing Test Plans and Test Cases using requirements and design documents while specifying Testing overview, scope, roles and responsibilities.
• Having good knowledge in Bug Reporting, Bug Tracking and Defect Analysis in HP ALM and JIRA.
• Worked in testing methods like Integration testing (SIT) and participated in User Acceptance testing (UAT).
• Experience in back-end testing and data validation.
• Experience in performing SOAP UI Testing
• Good Experience in onshore and offshore modal.
• Played role of Configuration Controller.
• Flexible and versatile to adapt to new environment and work in a team or individually on any project/domain.

TECHNICAL SKILLS

Testing Tools: JIRA, Quality Centre 9.0, 9.2, 10.0, HP ALM 11.0, Rational Clear Quest, and SOAP UI

Languages: Java, .Net

GUI: Visual Basic 5.0/6.0

Operating System: Windows 95/98/NT/2000/XP

Databases: Oracle 8i/9i/10g, DB2, SQL Server 2000/2005/2008/2008 R2.

Database Tools: TOAD

Others: MS Office 2000/2007/2010.

Devices: iPhone, iPad, Android and Kiosk

PROFESSIONAL EXPERIENCE

Confidential, WI

Quality Analyst

Responsibilities:

• Interacted with business analysts and technical team in understanding and providing clear solutions to requirements.
• Worked on an Agile methodology for smooth sprint delivery to achieve sprint goal/deliverables.
• Responsible for writing test cases based on functional requirements from Top Team
• Generated testing reports though HP ALM and wrote Test cases and verifies the accuracy of testing results.
• Review test cases authored by peers.
• Collaborate with business and development team on the agile forum.
• Responsible for testing methods such as Functional, Regression and Participating in UAT.
• Worked with Oracle Database to create queries to verify the integrity of database.
• Participated in deployments in QA environment.
• Experience in performing web application testing in Mobile iOS device with different versions.
• Performed usability, compatibility, testing in variety of mobile devices.
• Have used SOAP UI for functional testing.
• Report project status, metrics and process innovation to Manager on weekly basis as part of weekly catch-up meeting and attend daily stand up meeting as part of agile process.
• Worked closely with Managers/Developers/BAs about the status of testing efforts, state of the system and provide input on system acceptance on daily basis.
• Responsible for the quality in products and projects for QA planning, work products like Test Plan, Test Cases, Summary Reports, Risk Assessment, Release Notes etc. and enforced QA best practices.
• Train new resources and help in the on boarding process

Environment: HP ALM 11, SharePoint, iPhone, Microsoft Office 2007/2010, Oracle, Windows XP/2007/2008 R2, IE 9/10/11, Chrome 41 and 42, Top Team and SOAP UI

Confidential, Atlanta

Quality Analyst

Responsibilities:

• Worked on an Agile methodology for smooth sprint delivery to achieve sprint goal/deliverables.
• Managed a testing team of five for implementing various modules created for web based application, simultaneously against tight timelines.
• Assuring that the products to be delivered meets the company and client standards to satisfy the end user requirements.
• Involved with Analysts during the requirement gathering interview sessions.
• Worked closely with the end user to understand and analyse the requirement.
• Reviewed the prepared User Stories, Use cases and Data flow diagrams to enhance high level requirements.
• Evaluated various aspects and impacts of the user requirement to identify scenarios and improve the test coverage.
• Created Test Scenarios and Test Cases based on the use cases and inputs from the developers and Product Owner.
• Reviewed team deliverables like Test cases, Traceability Matrix to verify test completeness and coverage.
• Guided the team though Integration, Security, Functional, Regression, Browser Independence, System, Database testing to ensure proper operations.
• Defects logged in a JIRA and assigned to respective developing team to work on and hence followed JIRA workflow for further communication.
• Responsible for the quality in products and projects for QA planning, work products like Test Plan, Test Strategy, Test Cases, Summary Reports, Risk Assessment, Release Notes etc. and enforced QA best practices.
• Created testing report to analyse and report test QA effort.
• Reported and summarised results and targets at the audience level.

Environment: HP ALM 11, JIRA, Soap UI 3.0, SQL Server 2005/2008 R2, Windows XP/2007/2008 R2, IE, Chrome, Mozilla Firefox, Microsoft Office..

Confidential, Menomonee Falls, WI

Lead Quality Analyst

Responsibilities:

• Lead a team of 5 resources for projects based on Agile model.
• Managed and prioritized resources according to project requirements.
• Coordinated the Offshore/ Onshore team with respect to QA/VAL activities.
• Created Test Plan, delegated daily tasks to team and tracked the same testing the mobile application.
• Involved in walkthroughs and approvals for User Documentation, Business Requirements, and Test Requirements.
• Estimated test documentation Design/Redesign hours based on the complexity in effort required as per the functional list.
• Performed Gap Analysis on the User Requirement document and Business Requirements / Functional Specification document for requirement coverage.
• Ability to create test case’s with the help of user stories and wireframes for mobile application testing.
• Performed usability, compatibility, testing in variety of mobile devices.
• Performed Extensive mobile application testing for Gift registry module in iPhon, iPad, Android and Kisok devices.
• Proficiency in creating and maintaining project documents including Project Presentation, Risk Assessment, Traceability Matrix, Test Plans, Test Cases and Test Summary.
• Worked closely with the resources to ensure that the requirements are clearly written and well understood to create high quality process documentation (test cases for Sanity, Positive, Negative, Boundary Values, GUI, Functional, Navigation, Database, Integration, Regression and End to End Testing).
• Tested iPhone, iPad, Android Devices and KIOSK machine.
• Tested multiple enhancements and patches of client applications.
• Updating daily updates in ASANA tool for scrum meetings.
• Handled defect management for projects and performed regression testing to ensure the defects are fixed correctly.
• Used HP Quality Centre for Test case authoring Review and JIRA for defect tracking.
• Prepared write ups on defects to present to the Project Managers, Senior Managers and developers.
• Maintained daily and weekly status reports for multiple projects to be presented to the Sr. Managers.
• Hands on experience training and assisting testers in developing and executing scripts to validate application quality and functionality.
• Used Clarity for Time reporting.

Environment: iPhone, iPad, Android devices, KIOSK machine, Asana, JIRA and HP Quality Centre 9.0/9.2, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer 6.x/7.x, Firefox and Chrome, Clarity.

Confidential, Menomonee Falls, WI

Senior Software Engineer

Responsibilities:

• Developed Test cases to test functionality, interface of the application.
• Tests were planned and managed using HP Quality Center and performed Manual Testing.
• Conducted Functional, System, and Regression testing.
• Used SOAP UI for functional testing.
• Participated in user acceptance testing to ensure that proper functionality is implemented.
• Conducted and attended meetings with developers and testers to resolve issues
• Prepared user manuals for good understanding to the users about the application.
• Used Mercury Quality Center 9.0/9.2 for requirements traceability, test case execution and defect tracking.
• Extensive Database testing was carried out by writing DB2 queries for data validation on the backend.
• Generated testing reports though Quality Centre and conducted Defect Report meeting to analyze and verify the accuracy of testing results.
• Provided timely feedbacks about the testing activity to the managers.
• Used Clarity for Time reporting.

Environment: Mercury Quality Center 9.0/9.2, Clarity, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer 6.x/7.x, Firefox 2.x/3.x and Chrome

Confidential

Senior Consultant

Responsibilities:

• Actively involved with the business users to understand and analyze the Functional Requirement Document (FRS).
• Created Test plans - Test cases for Sanity, functional, navigational and end to end scenarios.
• Participated in System Testing, Regression Testing and Interface Testing.
• Executed test cases, verified the actual results against the expected results and documented it in the test lab.
• Used Mercury Quality Center 9.0 as requirements repository and defect tracking.
• Presented regular status reports of testing progress and issues detected.

Environment: Quality Center 9.0, Mainframe, UNIX, Oracle, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

Confidential

Senior Software Engineer - Testing

Responsibilities:

• Extensively involved in analysing Functional Specification, Document for creating Test Cases and Scenarios for functional testing of application.
• Defined, designed and documented test cases used to validate requirements using black box testing methodology.
• Maintained and enhanced test cases as needed to meet requirements.
• Executed tests to verify proper functionality and behaviour.
• Performed extensive database testing by writing SQL queries for testing Oracle Database.
• Used Quality Center for requirement handling and defect tracking.
• Worked independently and as a team in making sound technical decision, completing tasks and assignments.
• Assisted co-workers with technical issues, problem solving and code reviews.
• Presented regular status reports of testing progress and issues detected.

Environment: HP Quality Center, Caliber RM2005 & SOA Test, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

Confidential

Software Engineer Testing

Responsibilities:

• Created and executed Test cases for Functional, Navigational, Regression and End to End testing
• Involved in White Box Testing.
• Have used SOAP UI for functional testing.
• Conducted database testing by writing SQL queries to the backend.
• Used Quality Center for managing requirements and defect tracking.
• Presented, regular status reports of progress and issues.

Environment: Quality Center 8.2, Toad, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.