SUMMARY

• 7+ years of diverse experience in Information Technology with emphasis in Software Development Life Cycle (SDLC) specialized in Quality Assurance Process and Methodologies in various Mobile native applications, Client server and web based Applications.
• Excellent knowledge in Manual, Backend and Automated Software Testing using HP Suite, Test Partner and Rational Suite in a variety of industries like Retail, Telecom, Finance and Banking.
• Proficient in testing Mobile applications, Mobile Web and Intranet Application.
• Very good knowledge in testing the apps on both Android and IOS devices.
• Experience in designing Test procedures, Manual Test cases and preparing Quality feedback to QA team & manager.
• Expert in maintain and executing test cases and test scenarios using HP Quality center (QC).
• Have wide experience of Test Planning (including Estimation Risk & Analysis), Reviewing docs, establishing QA processes/Traceability Matrices, test case and test scripts writing, setting up test environment, test execution, Root Cause Analysis, test reporting.
• Experienced in all the SDLC models including Agile and Waterfall. Was part of Sprints and Scrums in many projects using Agile SDLC model.
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using QTP.
• Experience designing and developing SQL statements and queries for Oracle,SQL Server database. Involved in writing scripts in VB script, SQL and PL/SQL
• Extensively used Test Director & Quality Center to write Test Cases and for reporting. All the Scripts are maintained using Test Director & Quality Center.
• Manual Test plan and Test case creation and execution for the Billing and Rating System.
• Extensively uploaded test cases from MS Excel, MS Word to Test Director & Quality Center.
• Experienced in Bug Tracking System and Process.

TECHNICAL SKILLS

TESTING TOOLS: HP ALM/ Quality Center, Win Runner, Load Runner, QTP, SOAPUI, QTP 11, SOAP UI, Quality Center 10.0, Device Anywhere, Test Director, QXDM, QPST, ETS Log Analyzer.

BUG REPORTING: Test Director, JIRA, Test Track

LANGUAGES: SQL, TSL (Test Script Language),C,C++

RDBMS: Oracle, MS SQL Server, DB2

QUERY TOOLS: SQL+, TOAD, SQL Server Mgmt Studio, My SQL

OFFICE SOFTWARE: MS Office (Word, Excel, PowerPoint)

OPERATING SYSTEM: Windows 95/98/XP/2000/VISTA/, UNIX/LINUX

WEB TECHNOLOGIES: JAVA, HTML, XML,.NET, ASP.NET, HTML

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Sr. QA Analyst

Responsibilities:

• Created detail Test cases for each test phase to ensure complete coverage. Test Cases were incorporated both positive and negative test conditions.
• Executed test cases from Quality Center.
• Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the Mercury Quality Center.
• Executing the test cases (manual and automated) and reporting the bugs in Mingle and QC/ALM.
• Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the HP ALM.
• Clearly communicated defects with developers and updated comments in ALM
• Mentoring and Monitoring the QA Team, troubleshooting any technical problems.
• Involved in Requirement Assessments/ review to see if new requirements impacted existing business.
• Involved in End to End, Compatibility testing and Interface testing.
• Performed functional, Regression testing on lower environments such as CIT1, CIT2 and moving to the higher environments such as UAT1/UAT2 and on Production environment before Mobile apps and website is redirected.
• Collaborating with development team and project managers in test execution and communicating all the issues.
• Good knowledge in API Testing and Used SOAP UI to test the web services
• Expertise and very good knowledge involved in testing the application on both Android and IOS devices as well involved testing the desktop web applications.
• Used Device Anywhere and Physical devices to check the behavior of the application.
• Generating project status reports/metrics and updating project plans and Tracking them.
• Coordinating and leading the reviews and inspections and follow up on ongoing test activities
• Conducting QA status/Defect triage conference calls with the clients and reporting the status to project Manager.
• Provided Efforts Estimate and coordinated the test schedule using Agile testing methodology in UAT phase.
• Prepared quick test planning with Test Strategies, test schedules, build acceptance, data preparations and QA and UAT for Production Support Issues.
• Participated in Meetings from analysis phase to till UAT.
• Providing regular feedback/status on development and projects to Project Manager.
• Publishing the application in production for all platforms (Android, IOS).

Environment: I phones, IPAD’s, Tablets, Mobile phones, SharePoint, ALM and ITunes.

Confidential, Waynesboro, VA

Sr. Mobile QA

Responsibilities:

• Performed on Agile to emphasize face - to-face communication over written documents.
• Worked closely with UI developers, DB developers and BA’s to create and execute the test data.
• Executed Test plans and cases for Service Orientated Architecture (SOA), web Services, and web based applications to ensure product quality.
• Executing the test cases (manual and automated) and reporting the bugs in Mingle and QC/ALM.
• Mentoring and Monitoring the QA Team, troubleshooting any technical problems.
• Actively participated in all SCRUM meeting so as to review and finalize requirement and Wireframes.
• Expertise in understanding of the Mobile application functionality.
• Tested the Sprint application on various Android and IOS devices on all different operating system.
• Participated in bug triage meeting.
• Handled and acted as a lead on larger project.
• Performed repetitive tasks, meet deadlines and perform well in a team environment while working.
• Coordinated with the team and assisted the on-going development and implementation of QA policies and procedures
• Executed all manual tests using Quality Center 10.0 and documented defects in QC in case of unexpected results not matched with Expected results.
• Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the Mercury Quality Center.
• Clearly communicated defects with developers and updated comments in Mercury Quality center.
• Test Plan Development to capture functionality to be tested, target devices, effort estimation, number of test cycle.
• Good knowledge in understanding and testing the radio frequency Antenna Radiations using rohde & schwarz machine.
• Knowledge in testing how to test bands using Simulator to verify the BAND 21, BAND26 and BAND 41
• Good knowledge in testing the devices using CMW 500.
• Good knowledge of the basic RF parameters and signal flows (frequency, power-level, channel widths and the signal losses to trace.
• Involved in the iRAT testing, RF performance testing and Speed Test on the device
• Installed new S/W versions by flashing latest binaries, which are released on day-to-day basis.
• Good knowledge in understanding the QXDM logs.
• Knowledge in tracking the HD CALLS through QXDM logs.
• Involved in verifying of Throughput testing for USB-Tethering Hotspot, Wi-Fi-Tethering Hotspot and GPS/LBS Testing.
• Good knowledge in testing the app in various devices Android and IOS devices and Maestro device.
• Good knowledge in TCP/IP protocol.
• Very good experience in testing the DVR set top box
• Experienced in doing WIFI stress testing on various access point names Ruckus 7982, Cisco 2602i etc..
• Good knowledge in testing the windows phones specially testing the camera snapshot, video capturing.
• Good knowledge in setting up the Charles web proxy debugging on various devices.
• Good knowledge in using QXDM and QPST,ADB,DDMS tools to take and understand the logs
• Familiarized in using adb commands Android SDK.
• Good knowledge in testing CMAS.
• Testing the application over Wi-Fi and 4G network.
• Defect Management - Defect Logging/ Review and tracking using Quality Center.

Confidential, Mooresville, NC

QA Analyst

Responsibilities:

• Reviewed the Business Requirement documents and the Technical Specification documents.
• Developed Test Plans, Test Cases and Test Scripts to define scope of overall quality assurance testing.
• Conducted Functionality testing and Regression Testing using QTP
• Developed functions using VB script. Created Environment variables to pass variables between actions.
• Created and maintained the Traceability Matrix and Test Matrix. .
• Bug Reporting and Tracking using Mercury Quality Center
• Performed User Acceptance Testing (UAT)
• Hands on experience in Developing and implementing effective SEO strategies for in-house portals with the goal of improving their overall visibility on the internet and in turn increasing revenue.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
• Directed walkthroughs to encourage and coordinated the testing process
• Responsible for SEO and Link Building of e-commerce website
• Provided Web-specific types of testing - browser compatibility, operating system compatibility, navigation, links, images, display of banners. Tested usability, performance, contents.
• Analyzed connectivity issues of the Internet to the DB2 tables in the backend using Unix log files
• Used parameterization to test the application for different kinds of data.
• Developed test scripts to automate process of testing in Selenium WebDriver.
• Uncovered multiple issues related to the data population in the backend database using QTP.
• Prepared test scripts for automated testing using QTP.
• Conducted GUI Testing using QTP.
• Performed Security Testing in QTP using Positive and Negative Testing to ensure appropriate user authentication.
• Used Recovery Scenario Manager in QTP to handle exceptions.
• Inserted variety of check points (Object Check point, table check point, test check point, etc) to match the object properties captured during the recording session with the objects properties captured during the run session using QTP.
• Wrote various SQL queries to validate data inserted, deleted and updated in the Oracle database
• Wrote SQL queries and performed Back-End Testing for data validation to check the data integrity during migration from back-end to front end.
• Tested and detected bugs in the front end of the application.
• Performed backend testing to validate the data using SQL queries
• Used Quality Center to communicate bugs with other members in the project.
• Developed Test Cases and scheduled Test Runs in Quality Center.
• Participated in various meetings and discussed Enhancement and Project Change Requests
• Coordinated with offshore teams on a daily basis to get the status updates.
• Performed negative testing heavily to encounter invalid unexpected values.
• Actively participated in project enhancement meetings.
• Investigating software bugs and reporting to the developers using MQC Defect Module
• Generated defect reports using Mercury Quality Center and presented using MS Office tools
• Interfacing with developers to resolve the technical issues

Environment: Windows, Quality Center, Load Runner, Device anywhere, Perfecto Mobile, Web Services, QTP, DB2 UNIX, MS Office

Confidential, Bridgewater, NJ

Responsibilities:

• Analyzed Business requirements and created Test Cases, Test Scenarios and Test Scripts for both Manual and Automated testing to ensure complete testing coverage.
• Developed Test Cases & modified them for new features for Android Applications.
• Expertise in testing the various Confidential applications and also Confidential apps such as VZW Navigator, Hotspot, and My Confidential on different Android phones.
• Tested video and Audio streaming in landscape and Portrait and also checked the performance of the device
• Worked in Agile Scrum.
• Used Quick Test Professional for automating manual Test Cases for Regression Testing and for storing, execution of Test Cases and reporting results.
• Expertise in testing both 4G devices in Motive server and tested the 3G device through the innopath server.
• Created an Xml files through UPC command line tool and uploaded the package to innopath and Motive server and tested the XML file.
• Performed Feature Testing, Functional Testing, System Testing, Compatibility Testing, Regression Testing, Performance, Testing, Load Testing and Stress Testing in different Confidential mobile handsets and Tablets like Confidential Galaxy S2, Confidential Captivate, Confidential Galaxy Nexus, Tablets.
• Developed detailed Testing Strategy for the entire Android Application and developed various Test cases.
• Good knowledge working on Innopath and Motive servers to test 3G, 4G devices as well tablets
• Identified, Classified and Re-solved defects in Redmine defect tracking tool consultation and closely worked with developers.
• Responsible for managing user accounts and the information on the Motive Server and Innopath server use to test the Confidential 3G,4G devices, Tablets.
• Good knowledge in creating the packages on server for customer upgrades and good knowledge in working on UX.
• Good knowledge in Upgrading the O/S for Android devices. Access point Names, Lawmo, Dcmo, Bootstrap Test (OMADM), RF Nodes, Diag Mon, Memory Nodes.
• Strong knowledge in Automatic Device Detection in various Confidential devices.

Environment: Motive IOT, Whistler innopath, QXDM, Qpst, Ets,python, Java, Command line, UPC, C++, MobilePortal Frame Work, XML, HTML, HTTP, QTP,Unix, VB Script, MS Office.

Sr. QA Analyst

Responsibilities:

• Analyzed software requirement specifications (SRS) to understand the business requirements and reviewed master test plan.
• Written Test plans, Test cases, executed Test cases for SQL/backend test and tracked defects in Quality Center based on the Business Requirements, Functional Requirements, and Business Workflows.
• Participated in BREQ meetings and FREQ meetings to keep track of new requirements from the project.
• Reviewed the A&D documents with Tech lead, Database Developers and Test team for better understanding of the requirements.
• Performed System Testing, Integration System test (IST), End to End (E2E), D2D Test, Environment Shakeout test, Implementation Shakeout test, regression testing, UAT test and Production test per the needs of the application and record Issues / Defects and track in Quality Center.
• Participated in End to End testing flowing orders from Order entry to Billing
• Validated out going XML messages
• Validated flat files coming from downstream systems and mocked up feed files by using vi editor.
• Performed Back end testing by writing SQL statements like Join, Inner Joins, Outer joins and Self Joins used TOAD and SQL Developer
• Performed Backend/SQL Test for Insert, Update, and Functions.
• Ran main frame JCL jobs to collect the data from Main frame systems and load them into Oracle Tables.
• Participated in business requirements reviews and software system (application) designs for testability.
• Immediate notification / escalation of issues to the Management.
• Track and report upon testing activities, including the test case execution stage, defect status if any defects opened during execution and the testing results status.
• Ensuring content and structure of all the testing artifacts are documented in SharePoint Tool.
• Tested the data extraction procedures designed to extract data into flat feed files.
• Connected remotely to UNIX servers using PUTTY and FTP files across different test environments by using Hummingbird and Command prompt.
• Executed the UNIX shell scripts that invoked SQL loader to load data into tables.
• Generated Reports in Front end and validated in the db to ensure data integrity and Business logic.
• Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the Mercury Quality Center.
• Clearly communicated defects with developers and updated comments in Mercury Quality center.
• Executed the regression test cases along with testing new enhancements by using QTP and analyzed results.
• Reviewed Error log files in UNIX environment when order fails to load into SQL tables.

Environment: Windows 2000/XP, Oracle 9.i, 10g, Outlook, UNIX, Humming Bird, Putty, TOAD, SQL Developer, XML, Quality Center 9.2 IE 6.0, 7.x, JAVA, Web Services, JCL, COBOL, DB2.

QA Analyst

Responsibilities:

• Documented all the defects with clear steps to repro and discussed the issues with all Product owners and managers and well participated in meetings explained clearly about the current status and defects.
• Ensured the appropriate parties review and sign-off on test cases prior to test execution
• Exported test cases from Excel and requirements from MS Word to Quality Center
• Developed and enhanced test scripts using VB Script in Quick Test Pro.
• Assisted Quality Center Admin in creating Users and their access levels
• Enhanced existing Test Scripts based on changes to the requirements
• Prepared Data including raw and XML data, SOAP messages that satisfies all the business conditions and real world scenarios.
• Development of automated Test Scripts using VB Script for all the identified test scenarios
• Parameterized the scripts and enhanced them according to the test cases.
• Prepared test metrics and reported to the team lead.
• Developed VB Script language with QTP tool for conducting Smoke and Regression testing.
• Used Check Points, Output Values, Recovery Scenarios, Regular Expressions, Object Repository Administration extensively in QTP
• Thorough knowledge of Smart Identification feature of QTP
• Imported and exported data from and to Excel to and from QTP
• Performed database testing using SQL, executed various DDL and DML statement