SUMMARY

• Over 10+ years of strong experience in Quality Assurance of Web based, Client/Server and Data ware house applications.
• Proficient in Manual testing and Automation testing for web - based, client server and n-tier applications.
• Expertise in developing test plane and test case for Unit Testing, Integration Testing, System Testing and User Acceptance Testing (UAT).
• Experience in all aspects of the Software Development Life Cycle, with specific focus on testing. Followed and implemented the Water fall model, V-model of SDLC and Agile development methodology.
• Extensively worked on manual and Automation testing for GUI and Non-GUI objects.
• Experience in both Black Box and White Box testing techniques.
• Involved in GUI Automation, Functionality testing, System testing, Stress testing, Load testing, Backend testing, Data driven testing, Regression testing and User Acceptance testing(UAT), Integration testing.
• Experience in using Automated Tools like Win Runner, Quick Test, Active Directory, Quality center and Load Runner in Client /Server, Web, Database and GUI Testing.
• Proficiency in using Mercury Interactive Quality center, for Test Management and Defect tracking.
• Quality Assurance experience includes Health Care, Banking, E-commerce, Telecommunication and Financial domain.
• Good knowledge of EDI/HIPAA
• Knowledge on Health care transaction mapping 834, 835,276,277,270,271,278.
• Very good domain expertise inAmdocs Telecom billingsystems.
• Good understanding of Database Management Systems (Oracle, SQL Server)
• Performed the Database Testing (back End testing) of the Data, which is retrieved from the Database by viewing the data in the SQL.
• Good knowledge of SQL and experience at conducting backend testing.
• Specialized in testing on both WINDOWS and UNIX environments.
• Strong Data Querying SQL and UNIX Shell Scripting skills.
• Experience in Installation and Configuration of Software and Hardware in testing environment.
• Proficiency in using Rational Clear Case for Documentation and used Clear Quest for Defect tracking.
• Excellent Communication and Presentation skills & ability to work either independently or as a part of a team.
• Ability to handle multiple tasks and work independently as well as in a team.

TECHNICAL SKILLS

Operating Systems: Windows 98/2000/NT/XP, UNIX

Languages: C, Java, Visual Basic, VB.Net, Web Services, SQL, Shell Scripting

Automated Tools: Win Runner Load Runner 7.5/9.0, Quick Test Pro 9.2/11 and Selenium 2.0

CASE Tools: Rational Requisite Pro, ERWin3.5, Rational Rose 4.0, TOAD

Bug Tracking Tools: Test Director 7.5/8, Quality Center 9.0/9.2/11, JIRA,Rational Clear Quest

RDBMS: MS-Access, oracle 9i, MS SQL Server 2000 and Sybase.

Web Servers: IIS4, JWS, Web logic 4.0 and Web sphere4.0

Reporting Tool: Crystal reports, Business Reports and Cognos

Version Control: CVS, PVCS, Rational Clear Case, Subversion

ETL Tools: Informatica power center 9.1/8.6.1,7.x/6.2, Power mart 5x/4.7, Data Stage, Abinitio, SQL Server Reporting Services(SSRS)

Billing Engine: Amdocs Billing (Enabler & Ensemble), Geneva 4.2

Web Technologies: ASP.NET, Web Service, SOAP 2.5/3.6/4, XML, and VB Script

PROFESSIONAL EXPERIENCE

Confidential, KY

Sr QA Analyst

Responsibilities:

• Involved in reviewing Business Requirement Documents (BRD) and Functional Specification documents.
• Involved in various levels of testing like Functionality, Integration Testing, Regression testing and User Acceptance Testing.
• Performed in Black box testing.
• Coordinated with developers for running batch processes and helped in unit testing.
• Involved in GUI testing, Business logic Testing, Database Testing.
• Extract valid data related to claim from transaction.
• Developed automated test scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Pro.
• Developed VBScripts using Quick Test Pro with Library functions, Data driven functions to perform Regression Testing.
• Writing and executing Test Cases with Test Data.
• Developed Test Plans, Test Case design using Quality Center.
• Submitted the Defects in the Quality Center.
• Develop SQL Queries for checking the Data Transaction and Database Integrity.
• Done extensively Backend Testing using TOAD. Whether data submitted in the online screens are getting properly loaded in the respective tables in the Database.
• Data manipulation using SQL queries in Oracle database.
• Checked the data for the Member, Provider systems that it is correctly loaded and mapped in the Facets table according to the Business Requirements.
• Involved in Unix Shell scripts for Batch processing and job scheduling.
• Performed the uploading and downloading flat files from UNIX server using FTP.
• Worked with X12 EDI Claims processing and verified Remittance advises.
• Experience in HIPAA transactions 270,271,834-Benefit Enrollment and 276 (Claims Status Inquiry Request) / 277 (Claims Status Inquiry Response),
• Done all kinds of SNIP level testing for the 270 and 276 HIPAA Transactions.
• Checked the data for the Member, Provider systems that it is correctly loaded and mapped in the Facets table according to the Business Requirements.
• Participated in Analysis and Design of the EDI processing system.

Environment: Manual testing, Quick Test Pro, Quality Center, Facets, Java, JSP, Web logic, XML, DB2, Oracle9i, UNIX, SQL, TOAD, PVCS, and Windows 2000/XP.

Confidential, Baton Rouge, LA

Sr. QA Analyst

Responsibilities:

• Worked closely with Development team to discuss the design and testing aspects of the applications to design the Test plans.
• Developed Test Plans, Test Case design using Quality Center.
• Involved in various levels of testing like Functionality, Integration Testing, Regression testing and User Acceptance Testing.
• Conducted Functionality, End-to-End, Security, Performance, and Stress testing during the various phases of the development of the application.
• Performed in Black box and white box testing. Coordinated with developers for running batch processes and helped in unit testing.
• Involved in GUI testing, Business logic Testing, Database Testing.
• Experience in HIPAA transactions 834- Benefit Enrollment and 276 (Claims Status Inquiry Request) / 277 (Claims Status Inquiry Response),
• Involved in HIPAA/EDI Transactions.
• Participated in creating the XML Files and tested the Rules Edits (Adjudication Process) using this XML Files by placing in the respective folders at server side.
• Extract valid data related to claim from transaction.
• Writing and executing Test Cases with Test Data.
• Submitted the Defects in the Quality Center.
• Develop SQL Queries for checking the Data Transaction and Database Integrity.
• Validated data at the Backend to ensure that all the Claims related data has been loaded to the corresponding Data Sets in the Back End and the pricing for these Claims is done as per the Standards.
• Done extensively Backend Testing using TOAD. Whether data submitted in the online screens are getting properly loaded in the respective tables in the Database.
• Data manipulation using SQL queries in Oracle database.
• Checked the data for the Member, Provider systems that it is correctly loaded and mapped in the Facets table according to the Business Requirements.
• Participated in Analysis and Design of the EDI processing system.
• Involved in Unix Shell scripts for Batch processing and job scheduling.

Environment: Manual testing, Quality Center, Facets, Java, JSP, Web logic, XML, DB2, Oracle 9i, UNIX, SQL, TOAD, PVCS, and Windows 2000/XP

Confidential, Atlanta, GA

Senior QA Analyst/Lead

Responsibility:

• Create and execute various test scripts as per test plans and execute them in different environments.
• Performed positive & negative and End-to-End testing manually and was associated with User Acceptance Testing.
• Used SQL queries to perform backend testing on the database.
• Doing User Acceptance and System integrations testing
• PerformedEnd-to-End testingmanually.
• Participated in Agile Scrum meetings and stand-ups.
• Responsible for writing and executing QTP Scripts for Functional, Regression and integration testing of the application.
• Used HP Quality Center to execute the test cases, track execution against the plan during testing and manage defects from inception to resolution.
• Tested the core process of Ordering, Billing and Provisioning the AMDOCS applications.
• Created test scripts from the test plans and identified test scenarios and test harnesses.
• Interacted with various members of the team to discuss and resolve defects, bugs and their priorities.
• Written several complex SQL queries for validating and verifying the data across different databases including SQL Server and Oracle.
• Used HP Quality Center for the reporting and tracking of defects.
• Executed Batch jobs, FTP and UNIX shell scripts.
• Performed functional, regression, and black-box testing on the payment and billing application.
• Created appropriate test cases, test scenarios, logged defects in HP ALM Quality Center.

Environment: Manual testing, HP ALM Quality Center 11.0, J2EE, Java, XML, HTML,VB Script, Oracle 11i,TOAD, QTP, BPT, Flex Monkey, SQL Developer, UNIX, Shell script, SOAP UI, Amdocs Enabler, and Windows 2000/XP

Confidential, Atlanta-GA

Senior QA Analyst

Responsibility:

• Responsible for preparing and executing Test Plan, Test cases and Test scripts using Quality Center.
• Worked in Agile environment.
• Perform Functional (Black Box), positive and negative testing.
• Extensively worked on manually testing for GUI and Non-GUI objects.
• Performed Batch Testing, Key word driven testing, functional driven testing and data driven testing.
• Performed Manual Testing and created test cases including Functional Test Cases, Acceptance Test Cases.
• Responsible for writing and executing QTP Scripts for Functional, Regression and integration testing.
• Created complex SQL queries for extracting Customer information from multiple tables in database.
• Designed and built out a data driven framework, with VB scripting using QTP.
• Performed data validation testing after the ETL process.
• Automated and scheduled the Informatica jobs using UNIX Shell Scripting.
• Wrote complex SQL scripts using joins, sub queries and correlated sub queries.
• Used HP Quality Center to generate reports and graphs to analyze the test results.
• Updating and maintaining the results in HP ALM Quality Center for all the defects found during regression testing and follow up the bug life cycle.
• Extensively involved in testing several Business Objects Reports and Hyperion’s reports and Dashboards to validate the reports the data and cosmetics of the report.

Environment: Windows XP, ADO.Net, ASP.Net, C#, VB. Net,, HTML,SVN, Frame work 2.0,SOAP UI 3.0, Informatica 8.6, Business Objects, Oracle, UNIX, Putty, TOAD, QTP, BPT,Java Script, Manual Testing, Snagit, SharePoint, Load runner and Quality Center 9.2.

Confidential, Warren, NJ

QA Analyst/ETL Tester

Responsibility:

• Worked as a QA Analyst on different projects for web base Mortgage application.
• Performed GUI testing, integration testing, regression testing, Ad -hoc testing, negative testing on multiple projects.
• Analyzed Business Requirements, Functional specifications, Minor Development documents.
• Application was built on Agile (Scrum) methodology.
• Functional coverage, Identification of Regression Test cases and test cases execution.
• Writing complex SQL queries using Case Logic, Intersect, Minus, Sub Queries, Inline Views, and Union in Oracle.
• Extraction of test data from tables and loading of data into SQL tables.
• Wrote the SQL queries on data staging tables and data warehouse tables to validate the data results.
• Created Test SQL scripts for verifying the AbInitio process as part of the Enterprise Data Warehouse.
• Involved in Web Services Testing using SOAP UI.
• Participated in the testing of the software for the financial Content Management System to ensure the highest level of quality including:
• Worked on Credit card processing in Transactional module.
• Tested application within Testing, Development and Production environments
• Used Quality center for Defect Tracking and reporting, updated the bug status and discussed.
• Executed Batch jobs, FTP and UNIX shell scripts.
• Performed Backend Testing to ensure the authentic retrieval of the data from the database
• Extensively used Quality Center to store and execute the QTP VB Scripts and for defect tracking.

Environment: AbInitio, JAVA,J2EE, Java Script, Oracle 10g, UNIX, Shell script, SOAP, SQL, XML, Agile(Scrum), SQL Server 7.0,TOAD, putty, Quality center, and Windows XP.

Confidential, Little Rock, AR

QA Analyst/ETL Tester

Responsibility:

• Involved in Writing and executing Test plans and Test cases of PMIC. These Scripts were developed after reviewing the business requirements document, and technical specifications document
• Reviewed the requirements and the use case diagrams and lead preparation of Test Cases/ Test plan that would test various scenarios.
• Conducted System, Backend (database), Regression and Adhoc/Manual.
• Prepared many simple to Complex SQL Scripts to validate the data and structure of the tables in for conversion.
• Conducts ETL tests defined in the test plan, analyzes results and reports progress for assigned projects.
• Validate the Data Mart tables to check the data has been populated correctly.
• Tested the Data loading from Source files to Staging tables, Staging to Data Warehouse and Warehouse to Data Mart.
• Created complex SQL queries for extracting Customer information from multiple tables in database.
• Performed the Backend Testing of the Data, which is retrieved from the Database by viewing the data in the SQL.
• Connected remotely to UNIX servers using PUTTY.
• Wrote and Executed SQL queries to perform backend testing.
• Database Validation to check the updated data in the Database using Toad.
• Defining defects and carried out test reports using Quality Center.

Environment: Windows XP, UNIX, XML Share point, Oracle11i, SQL Server, TOAD, putty, SOAP, Source Forge and Quality Center 9.2.

Confidential, Memphis-TN

Sr. QA Tester

Responsibility:

• Involved in Black box, Regression, Functional testing.
• Worked in Agile environment.
• Involved in power pad device Testing.
• Verifying the accuracy of billing details and revise for any error.
• Executing the test flow by setting up various types of orders in all of the Billing Systems.
• Performed positive & negative and End-to-End testing manually and was associated with User Acceptance Testing.
• Responsible for preparing and executing System Test Plan, Test cases and Test scripts using BPT in Quality Center.
• Developed Test Plans, Test Case design using Quality Center Business Components (BPT).
• Responsible for writing and executing QTP Scripts for Functional, Regression and integration testing.
• Executing Test Scripts by creating as Test suits using Batch Testing in QTP.
• Performed Batch Testing, Key word driven testing, functional driven testing and data driven testing.
• Developed and executed automated test case scripts using QTP for the Front-end applications.
• Captured the SQL statements from the application execution and manually checked the results and extensive back end testing using Oracle.
• All of the information about projects were put onSharePoint.
• Used HP Quality Center for adding requirements, writing test cases, executing test cases and defect tracking.

Environment: Windows XP, JDK 1.4.2 13, Java Swings, HTML,UNIX, Eclipse 3.2, BEA Web logic, XML, GENEVA, Oracle, QTP, Manual Testing, SharePoint, BPT module, Quick Test Pro, Load runner and Quality Center 9.2.

Confidential, Chicago, IL

Sr. QA Engineer

Responsibility:

• Responsible for preparing and executing Test Plan, Test cases and Test scripts using Quality Center.
• Also performed User Acceptance Testing (UAT) on all the Trading Apps.
• Perform Functional (Black Box), positive and negative testing.
• Extensively worked on manually testing for GUI and Non-GUI objects.
• Involved in Preparing Test Plan and writing Test Cases.
• Performed white box and black box testing and identified and isolated issues.
• Responsible for Regression testing after bug fixes and verifying those fixes.
• Performed Manual Testing and created test cases including Functional Test Cases, Acceptance Test Cases.
• Performed the Backend Testing of the Data, which is retrieved from the Database by viewing the data in the SQL.
• Creating Parameterized Reports, Drill down, Sub-reports usingSQL Server Reporting Services.
• Validated XML messages using SOAPUI.
• Participated in weekly meetings with the management team.
• Tested application within Testing, Development and Production environments
• Identified defects, retested defects using defect Tracking and Reporting software’s defects using Quality Center during various phases of testing.

Environment: Manual Testing, Quick Test Pro, BPT, Quality Center, JAVA, J2EE, XML, Web Logic, SQL Server2008, SSRS, SQL, SOAP, and Windows XP

Confidential, Memphis-TN

Sr. QA Analyst

Responsibility:

• Performed Manual Testing and created test cases including Functional Test Cases, Acceptance Test Cases
• Performed testing for various modules.
• Responsible for Regression testing after bug fixes and verifying those fixes.
• Interacted with Business Analysts to designed detailed test plan document for application testing.
• Worked in Agile environment.
• Provided assistance to team members to clarify functional and technical difficulties.
• Analyzed functional specifications from the front-end application with reference to requirement documents.
• Responsible for preparing and executing Test Plan, Test cases and Test scripts using Quality Center.
• Perform Functional (Black Box), positive and negative testing.
• Extensively worked on manually testing for GUI and Non-GUI objects.
• Participated in Daily/weekly meetings with the management team.
• Identified defects, retested defects using defect Tracking and Reporting software’s defects using Quality Center during various phases of testing.

Environment: Manual Testing, Quick Test Pro, Quality Center, JAVA, J2EE, XML, Web Logic, Oracle, Internet Explorer, Windows XP

Confidential, Memphis-TN

Responsibilities:

• Testing the Entire system manually.
• Studied and analyzed the Functional Requirements Specifications and System Design Specifications and interacted with developers.
• Manual testing for usability and compatibility.
• Involoved in development of Test Plan, Requirement Traceability Matrix.
• Perform Functional (Black Box), positive and negative testing.
• Report status/progress to QA manager and project team
• Written Test Cases and Performed Manual Testing like Positive testing, negative Testing
• Involved in Black box, Regression, Functional, Integration, System, and UAT testing.
• Used SQL Queries to verify the data from the Oracle database.
• Developed automated test scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Pro.
• Used Parameterization for using various data to test the application.
• Rerun of test cases and Test scripts for Integration testing, Regression testing after fixing bugs in the software.
• Involved in preparation and execution of test cases, maintaining incident log of the billing module.
• Wrote SQL scripts for retrieving and updating the database tables for the Backend Testing.
• Taking readings on Low, Medium, High and Express Shipments by using Trans edit file.
• Created Requirements using Quality Center and generated traceability Matrices to ensure that all the requirements are covered by the test cases.
• Involved in designing framework which involved in running the tests from a batch file
• Defining defects and carried out test reports using Quality Center/Jira.
• Data manipulation using SQL queries in Oracle database.

Environment: Manual testing (Black Box and White Box),QTP, Load Runner, Subversion, Quality Center, JIRA, Java, AJAX, Junit, Biz Talk,Oracle9i,DB2, XML,SQL,UNIX,VB Script, TOAD, and Windows 2000/XP.