SUMMARY

• 7 years experience as a QA Analyst, proficient in testing the applications developed in web and client server applications using manual and automated testing tools like Rational Clear Quest, Quality Center and Quick Test Pro in healthcare, finance and banking industries
• Strong experience of working in Business Process Management (BPM) and Business Rules Management (BRM) in PEGA 6.1, IBM Cognos
• Good understanding of Equities, Fixed Income Trading and Healthcare
• Experience in Software Development Life Cycle (SDLC)
• Experience in all aspects of testing such as Use Case analysis, Test Plan creation, Test Case preparation, Test Reports and Defect Tracking
• Experience in testing applications developed using Agile, Waterfall model and RUP methodologies
• Experience in analyzing requirements, developing and executing Test Plans and Test Cases for manual testing for various applications as per business requirements
• Extensively used Quality Center, Quick Test Pro (QTP) to manage defect lifecycle and reporting
• Strong analytical skills for analyzing the business requirements, business rules/processes and system requirements to derive scope of testing
• Experience in reviewing Business and Functional Requirement Specifications, User Manuals
• Created Requirement Traceability Matrix document
• Strong experience in Black - box testing that include functional testing, system testing, GUI testing, sanitytesting, smoke testing, integration testing, regression testing and security testing
• Work Exposure on Integration (SOAP, SQL) with PRPC.
• PerformedUser Acceptance Testing (UAT) by closely working with end users
• Performed extensive manual testing before automating a test
• Experience in Data Validation Testing using SQL queries
• Experience collaborating with programmers and business analysts to ensure a quality software application
• Carried out and participated in test review meetings, defect review meetings, walkthroughs to discuss requirements, test status, issues and open defects
• Extensively worked with Offshore-Onshore for task allocation, daily and weekly status report
• Familiarity of Microsoft Windows (XP/Vista/7) and UNIX Operating system commands
• Used MS Excel, MS Word, MS PowerPoint, MS Access and MS Visio
• Excellent communication and interpersonal skills

TECHNICAL SKILLS

Operating systems: Windows NT/XP/ 2007/2003/2000/95 , Unix

Frameworks: Java,.NET

Databases: SQL Server, Oracle, Toad, DB2, Teradata, MS Access

Programming Languages: C++, HTML, XML, VB Script, Java Script

Test Management tools: Mercury Quality Center, TestDirector, Project Management framework

Automated Testing Tools: Quick Test Pro, Load Runner

Bug Tracking Tools: Rational clear quest, Quality Center

Version Control: PVCS, VSS, Rational Clear case, Sharepoint portal

BPM Tool: Pega (PRPC), Pega DCO

PROFESSIONAL EXPERIENCE

Confidential, NY

Software Quality Assurance Analyst

Responsibilities:

• Analyzing the Business Requirements Document (BRD) and use cases to determine the scope of the test, and prioritized the requirements deliverables.
• Writing test plan and test cases for different functional requirements based on BRD and screenshots captured during PEGA DCO (Direct Capture of Objective) sessions.
• Understanding of PEGA Flow Actions and customization of testing based on that.
• Performing smoke testing on the application builds to quickly evaluate whether the application works as expected prior to more comprehensive testing.
• Performing functional testing of features and operational behavior of the Stock Trading modules to ensure they correspond to its specifications.
• Executing system testing to detect defects.
• Conducting GUI testing to ensure the graphical user interface meets its specifications.
• Conducting integration testing to check combined parts of the system function together correctly.
• Performing backend database testing by using SQL queries for inserting, retrieving and updating the data.
• Carried out performance testing to determine compliance of the system and its components with specified performance requirements.
• Performing UI testing
• Preparing and maintaining a requirements traceability matrix (RTM) to check whether the business requirements are being covered.
• Identifying several bugs, logged and tracked the defects using Quality Center and interacted with the developers to resolve the defects.
• Involved in regression testing using Quick Test Pro.
• Participating in weekly status meetings, process improvement meetings and walk through meetings.

Environment: Windows XP, Java, Oracle 10g, UNIX, Quality Center 10.0, Quick Test Pro 10.0, HTML, Scrum methodology, Pega PRPC, Pega DCO

Confidential, Jersey City, NJ

Software Quality Assurance Analyst

Responsibilities:

• Reviewed Business Requirements Document (BRD) and collected the software requirements and specifications.
• Developed the test plan, test scripts and test cases for the project in Quality Center which provide detailed list of conditions under which the system will be tested.
• Conducted Black box testing like smoke testing, functional testing, negative testing, positive testing, system testing, integration testing and performance testing to check how well the component conforms to the requirements.
• Performed GUI testing to test the screen navigation, graphics and hyperlinks, etc to make sure that they function as per the requirements.
• Performed user acceptance testing (UAT) and reported to the developers if any error occurred.
• Performed Verification and validation testing using XML request /responses.
• Interacted with users to come up with meaningful test scripts to simulate real-time business scenarios.
• Wrote SQL queries to retrieve data from the database.
• Interacted with developers for defect fixes and documented the bug report and categorized them based on severity.
• Carried out regression testing to confirm that the application was out of any defects after changes being made in it.
• Produced regular progress report to project managers.
• Involved in weekly walkthrough and inspection meetings to verify the status of testing.

Environment: Quality Center 9.0, QTP, J2EE/Java, HTML, XML, UNIX, Oracle 10g, Rational RequisitePro, Windows XP

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Prepared detailed test plan and test cases for the module according to BRD and use cases.
• Executed results in Test Lab; and opened and analyzed impact of the defects in Defects module.
• Conducted smoke testing, GUI testing, integration testing, system testing, and regression testing.
• Followed up with the daily status by tracking Quality Center.
• Documented and reported bugs and coordinated with the end users using user acceptance testing.
• Developed traceability matrix using Quality Center.
• Conducted formal bug review meetings and produced daily progress report to test lead and project manager.
• Conducted back end testing using SQL queries.
• Compiled test metrics on a weekly basis and tracked the status of the test cycle.

Environment: Quality center 9.0, J2EE, XML, Rational Rose, WebSphere, Oracle 10g, Windows XP, MS Excel

Confidential, Franklin Lakes

Sr. QA Analyst

Responsibilities:

• Analyzed the User stories to determine the scope of the test, and prioritized the requirements deliverables.
• Actively participated in various elaboration meetings to understand the TRC savings Dashboard, giving an update and understand how the UI should be conducted.
• Closely worked with Product Owner (PO) to understand and given an update regarding the Prototype and Screen design discussion for the look and fill requirement suggestions.
• Wrote test plan and test cases for different functional requirements based on User stories. And understanding of Business Intelligence and customization of testing based on that.
• Performed functional testing of features and operational behavior of the UI to ensure they correspond to its specifications.
• Executed database testing and detect & logged the defects in PMF (Project Management Framework).
• Conducted UI testing to ensure the graphical user interface meets its specifications.
• Conducted integration testing to check combined parts of the system function together correctly.
• Performed Backend database testing and Data validation testing using SQL queries for inserting, retrieving and updating the data using Teradata.
• Extensively used SharePoint and Sharedrive site that provides central storage and collaboration space for documents, information and ideas to coordinate projects, review documents or proposals.
• Prepared and maintained a requirements traceability matrix (RTM) to check whether the business requirements are being covered.
• Identified several bugs, logged and tracked the defects using PMF and interacted with the developers to resolve the defects.
• Participated in daily meeting with Scrum team, weekly status meetings with Product Owner, Project manager, Scrum master, BAs, Developers, Database design team and different COEs to understand the project plan and for the update of the QA progress, Also participating in process improvement meetings and various walk through meetings with IBM.
• Provided documentation on the test output, established traceability and gained approval
• Extensively worked with Offshore-onshore.

Environment: Windows Vista, Java, IBM Cognos 10 Business Insights Studio, IBM Cognos Report Studio, IBM DB2, Teradata, HTML, PMF- Project Management Framework, Excel 2002, 2007 and CSV, Scrum methodology

Confidential, Franklin Lakes

Scrum QA Team Lead / Sr. QA Analyst

Responsibilities:

• Actively participated in various elaboration meetings with Business, Developers and BAs to understand the flow of different epics requirements from the business
• Analyzed use cases and user stories to determine the scope of the test, and prioritized the requirements deliverables for the different epics.
• Written test plan and test cases for different functional requirements based on Use stories and Use cases and screenshots captured during PEGA DCO (Direct Capture of Objective) sessions.
• Sent out Test cases to business approval after a static test(peer review) for the sign off.
• Understanding of PEGA Flow Actions and customization of testing based on that.
• Performed smoke testing, functional testing for features and operational behavior of the TRC modules to ensure they correspond to its specifications.
• Conducted testing for eSD for the front end to check the member information.
• Conducted integration testing to check combined parts of the system function together correctly.
• Carried out End to End testing in Integration and QA environment.
• Prepared and maintained a requirements traceability matrix (RTM) to check whether the business requirements are being covered.
• Prepared Test bed for different Epics such as eSD Post Wrap Up, Patient Opt Out etc.
• Prepared test data scenarios and gathered active test data using Datapower Test Harness for XML responses also gathered data using DB2, Teradata.
• Performing web service testing using XML in SOAP UI.
• Identified several bugs, logged and tracked the defects using ClearQuest and interacted with the developers to resolve the defects.
• Contacted BAs for requirement clarifications.
• Logged observation for the defects in PMF, retested and close/reopen observation in PMF
• Moved observations in Product Backlog at the end of the sprint
• Participated in sprint Demo & Retrospective.
• Executed test cases for Regression testing using Quick Test Pro.
• Participated in scrum, daily stand up meetings, Data Preparation meetings.
• Prepared materials for the new onboard onshores and gave knowledge transfer to understand the current ongoing project with the different epics and closely worked with QA Manager.
• Co-ordinated offshore and onshore team for the task allocation, weekly status report and daily meeting.

Environment: Windows XP, Java, Oracle 10g, ClearQuest, HTML, Pega PRPC 6.1, Pega DCO, Excel 2007, Scrum methodology

Confidential, Bristol, CT

QA Analyst

Responsibilities:

• Analyzed business requirements and functional specifications to develop test plans, test scenarios and test cases accordingly.
• Performed functional decomposition to get a more manageable hierarchically layers for better understanding of functions, and detect localized errors.
• Conducted smoke testing, functional testing, integration testing and system testing for the on-line banking application and it’s sub-modules like Saving, Checking, and Credit Cards.
• Crafted data and individual test cases for positive testing and negative testing.
• Performed cross browser testing of the application on various Browsers to ensure that it functions similarly on all browsers.
• Installed the application and performed cross-platform testing.
• Reported and documented the bugs in defect reports, and determined the nature and severity of the defects encountered during testing.
• Involved in automation team using QTP for testing, validating and debugging QTP test scripts.
• Performed Load Testing using load runner.
• Worked with business analysts, developers, and content department to resolve issues.

Environment: Quality Center 9.0, Quality Test Pro, Load runner, Oracle 10g, XML, J2EE, UML, ASP.Net, MS Project, Windows XP

Confidential, Charlotte, NC

Software Quality Assurance Analyst

Responsibilities:

• Involved in business requirements and/or design reviews with the development team.
• Designed and developed test plans, traceability matrices, test cases and test scripts from requirements, use-cases, design documents and other project documentation.
• Manually executed test scripts to validate functionality.
• Performed various testing like functional testing, back-end testing, integration testing, system testing, and regression testing.
• Effectively worked with onshore and offshore QA teams to review test requirements and documentation.
• Conducted database integrity testing using SQL Queries on reporting functionality.
• Used the Quality Center as a test management tool for error reporting, tracking and communicating between developers, product support and test team members.
• Assisted with direct client support issues.

Environment: Windows, Quality center 8.0, Oracle 10g, SQL Server 2000, MS Office, Toad, C++, J2EE

Confidential

QA Tester

Responsibilities:

• Developed test plans, test scripts and test cases for complex, multi-tier application throughout the Software Development Life Cycle (SDLC).
• Performed smoke testing, functional testing, integration testing, regression testing and system testing in accordance with Quality Assurance standards to verify that the application conform to business requirements.
• Performedback-end testingof the database by using basicSQL queriesto make sure that the database reflects the updates/change, to verify the database Integrity.
• Identified defects, logged defects and retested the fixed ones using the Defect tab in TestDirector

Environment: Windows 2000, TestDirector, Oracle 8i, SQL, .NET, MS Office