SUMMARY

• Over seven years of diverse experience in the field of Information and Technology with the emphasis on the Quality Assurance, Testing and support activities.
• Strong knowledge of Software Development Life Cycle (SDLC), QA Methodologies including CMM, RUP and AGILE.
• Expertise in User Requirement Analysis, Functional Specifications, Use Cases, Business Requirements, and Business Rules.
• Extensive experience in developing Test Plans, Test Scripts and Test cases using requirements and design documents while specifying testing overview, approach, strategy, scope, roles and responsibilities.
• Significant exposure to software life cycle like Feasibility, System Studies, Design, Coding, Testing, Implementation, Maintenance and End user Training.
• Highly analytical in developing the methods and measures to meet requirements and solve any issues that arise during the project.
• Substantial use of documentation to avoid any form of miscommunication or misinterpretation during the entire software development process. Prepared Systems Proposal Reports and Business Plans.
• Highly skilled in determining system requirements and specifications for complex application development projects for all domains and analyzing User Requirements and Functional Requirements through JAD sessions and user interviews.
• Performed Manual Testing, Automated Testing, Performance testing and Load testing using Win Runner, Load Runner, Rational Tools and Mercury tools.
• Experience in Backend Testing using SQL statements.
• Frequently involved in Load Testing, Batch Testing, GUI Testing, Regression Testing, Performance Testing, Functionality Testing, UAT testing and Web Application testing.
• Involved in Black Box testing and White Box testing.
• Extensive experience working in UNIX and Oracle Environment and E - commerce applications/SFDC.
• Wrote complex SQL queries to perform the backend testing of the Oracle database using PL/SQL developer and UNIX shell commands.
• Involved in System Testing, Stress Testing, Data Driven Testing and Integration Testing.
• Participated in various reviews and meetings with the Development team.
• Good experience in Data Warehousing concepts and design: tested data integration from various legacy data warehouses, data Extraction/Transformation and data migration using ETL.
• Hands on experience in both Mercury and Rational tools used for testing.
• One of the Decision-makers to launch new builds.
• Acquired in depth knowledge of Quality Assurance, Business Analysis, Database Management and Research Information.
• Possess strong analytical and problem solving skills with the ability to adapt to a new environment and meet stringent deadlines.

TECHNICAL SKILLS

Testing Tools: WinRunner, QTP, Test Director, Load Runner, Business Process Testing, Rational Team Test 2000

Bug Reporting Tools: Mercury Quality Center Test Director 7.6 IBM Rational Clear Quest 2000.

Business Modeling Tools: Rational Rose, Rational Enterprise Suite, MS Visio

Requirement Tracking: Rational RequisitePro, DOORS, Documentum, Test Director

Change Management Tools: Rational ClearQuest, ClearCase

Languages & Technologies: C, C++, Java, PL/SQL, JSP, HTML, XML, XSL, VB, FORTRAN

Operating Systems: MS Windows NT/98/2000/XP/Vista, UNIX

Databases: Oracle 9i, SQL Server, Sybase and MS Access

ETL Tools: Informatica 6.0, 7.1,8, DataStage 7.5/7/6, Cognos8.3

Application servers: MS IIS, WebLogic, WebSphere

Utility Tools: MS Project, MS Office, FTP

PROFESSIONAL EXPERIENCE

Senior QA Analyst

Confidential, MN

Responsibilities:

• Implemented the SDLC for the developing life cycle and followed the Standards process in the application.
• Developing a detailed test plan and writing test cases to cover all the requirements
• Reviewed and modified the Master test plan according to the requirements
• Extensively worked on batch testing using AUTOSYS.
• Worked extensively on PEGA and BSI projects.
• Manually test each and every module of the application and verify against expected results
• Performed smoke testing of the application manually after each build
• Performed rigorous manual testing before a release
• Worked extensively on e-commerce applications mainly Sales Force Dot com.
• Developed base line scripts for testing future releases of the application
• Verification was carried out manually before going for automated testing
• Performed execution of test cases manually to verify expected results
• Inserted GUI, bitmap and database checkpoints to check the functionality and data integrity
• Involved in updating the whole Oracle based application on UNIX platform
• Wrote and executed UNIX Shell Scripts to extract data from the database for Back End Testing
• Developed test cases and scripts for front end testing (GUI & Functionality)
• Developed test cases for Data Driven Testing in WinRunner
• Performed backend and system testing manually by writing complex SQL queries.
• Analyzed test results using various Online Graphs in Load Runner
• Performed data validation manually for the data flow from front end to back end
• Involved in maintaining Test Matrix for Test Reporting
• Administrated and customized various aspects of Test Director like: Create a new project, upgrade and repair a project database, test user privileges for this project.
• Generated all reports for the test cases through Test Director’s document generator.
• Using Test Director, defects were tracked, analyzed and documented
• Performed regression testing manually after each build and version of the application
• Frequently communicated with developers to resolve technical issues

Environment: SQL, UNIX, Oracle, WinRunner, LoadRunner, Test Director, Java, Bugzilla, Rational tools.

Senior QA Analyst

Confidential, Golden Valley, MN

Responsibilities:

• Attended requirements and design meetings, review and analysis of requirements and design documentation.
• Developed Test Plans, Test Scenarios and Test Cases, Structured System Testing, software documentation from business, technical and functional requirement.
• Created Test Cases and expected results based on the requirements for Functional & Regression Testing.
• Job operated within a very agile environment, employing 2-4 week sprints, daily scrum meetings, burn-down charts, task weighting, pair programming, refactoring, presentations and review.
• Monitor and Adjust Quality Assurance and Change Management Policies to provide control of changes to all IT production and reduce disruptions and defects in both on shore and off-shore QA team.
• Extensively worked on batch testing using AUTOSYS.
• Created and executed manual and automated test scripts using established test requirements.
• Reviewed Functional Test Cases developed by the Team.
• Reported the bugs, Email notifications to the developers using Team share’s problem tracking system, Team Track.
• Actively involved in the user acceptance testing, user interactive sessions and also with the Subject Matter Experts.
• Performed backend testing to test the validity of the data in the reports using complex SQL and PL/SQL queries on the database.
• Written and maintained Unix Shell Scripts to automate the testing process.
• Worked with the SQL statements to extract data from tables and verify the output data of the reports on the browser page
• Created the Requirement Traceability Matrix to match the requirements with the test cases.
• Worked on Populating Data pools in Rational tool and drive them for the Data driven testing using Rational Functional tester.
• Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful perform the required testing effort
• Developed test cases and scripts for Functionality, Security and GUI Testing.
• Conducted Load testing to generate the load on the server by creating Database User scripts
• Conducted manual testing to ensure deliverables as per client specifications
• Involved in inserting various checkpoints (database, bitmap, text) to ensure test script’s reliability and validity.
• Performed Regression test, System test, Stress and smoke test.
• Analyzed the Defect Reports and worked closely with Application Developers for resolution.

Environment: QTP, Data Stage, AQT-Advanced Query tool, Quality Center, FACETS 4.51, Autosys, ClearCase, ClearQuest RUP, Oracle, Sybase, Win SQL, Edifecs, Web logic, ANSI X12, XML, Windows 2000, UNIX, JavaScript, HTML, MS Visio, MS Office, FTP, Ultra edit, Win SCP, Share Point.

Senior QA Analyst

Confidential, Portland, OR

Responsibilities:

• Involved in gathering specifications and requirements from development personnel prior to testing.
• Involved in preparing Test Plan and Test Strategy documents.
• Prepared test cases for Navigational testing, Functionality testing and GUI testing
• Performed manual testing of the application and identified defects.
• Documented the requirements in the requirement module of Test Director.
• Created Test Cases for manually testing the application in Test Plan module by analyzing the requirements.
• Provided UAT daily status updates directly to Test Manager, including test effort, resource effort, and schedule effort
• Prepared Test Cases and Test Plans for the mappings developed through the ETL Informatica tool from the requirements.
• Developed test plan, test cases and test scripts
• Performed Regression, Black box, Functional, Data driven testing
• Performed White box testing.
• Implemented automated Processes & scheduling using Autosys.
• Performed Data Driven, regression test and stress test
• Generated and analyzed reports for the detected defects.
• Performed regression testing on certain modules by generating and executing Win Runner scripts.
• Used Monitors to identify load and performance bottlenecks.
• Configured Recording and Runtime options.
• Correlated the unique data generated from the server such as Session ID.
• Analyzed transaction graphs, web resource graphs and network graphs to pinpoint the bottleneck.
• Performed Cross Platform testing by generating load across various platforms.
• Developed and executed several SQL queries in DB2 as part of backend testing and involved in data validation and verifying data-integrity and also to check the data flow between different Systems.
• Tested the Log Files and executed the Shell Scripts in UNIX environment
• Extensive use of SQL and PL/SQL functions and procedures to perform data conversion testing
• Involved in the optimization of SQL queries/scripts which resulted in substantial performance improvement for the conversion processes testing
• Participated in meetings and walkthroughs.

Environment: FACETS 4.51, IBM Rational Manual Tester, IBM Rational Functional Tester, IBM Rational Performance Tester and IBM Rational Tester for SOA Quality, Autosys, ClearCase, ClearQuest RUP, Oracle, Sybase, Clarity, Web logic, ANSI X12, XML, Java, JavaScript, HTML and Lotus Notes

Confidential, Minneapolis, MN

Sr. QA Analyst

Responsibilities:

• Analyze business requirements and develop test scenarios corresponding to all functional test cases
• Delegated work to the Offshore QA team and reviewed test case scenarios and test execution results
• Interacted with the Business to clarify Ambiguities verified traceability of test conditions to Test Cases
• Fully integrated with HP Quality Center for Test management and Defect management activities, and created separate Test sets for each test cycle in each release
• Worked closely with the developers and engineering teams in review and modification of the product and its specifications using Agile-testing methodology
• Developed Test Scripts and prepare Traceability matrix and prioritize test cases for each release
• Participated in daily Scrum and meetings and participates in Sprint planning, Sprint review meetings
• Responsible for reviewing Release Notes for each build and perform Smoke test, retest defects fixes and perform Regression test and update defect list
• Performed functionality, regression, compatibility, and Web application testing, and ad hoc testing for Nexsure enhancements
• Performed functionality, regression, compatibility, Sanity, and ad hoc testing for Nexsure enhancements
• Coordinated between the business users and the development team during the user acceptance testing
• Performed End-to-End testing of the Nexsure Insurance application and to ensure application is working as designed
• Perform Back end testing and writing SQL queries to validate the data in back end data base tables
• Responsible to prepare and set up Test Data for each Test environment and execute Test scripts
• Analyzing defects and Interact with developers and with business in prioritizing and fixing defects
• Maintained Test Logs, Test Summary reports and participated in defect review / Status meetings

Environment: HP Quality Center/ALM, .Net, SQL Server, T-SQL, SQL/PLSQL, Toad, MS Visual Studio, Beyond Compare tool, MS Office, and Windows NT/XP