SUMMARY

• Detail oriented QA Analyst and System Tester with 7 years of diverse experience in Information Technology with emphasis on Software Quality Assurance, GUI Automation testing, System Testing, Integration, and Regression Testing of Web and Client/Server applications. Experienced, working independently and as a team in writing test plan, test cases and test scripts for Functional, Performance and Regression testing using various Tools.
• Expertise in creating and maintaining Test Strategy, Test Plan, Test Data, Functional and Non - Functional Test Cases, Test Data, Automated test scripts based on business requirements, functional specifications and use cases.
• Expertise in creating Traceability Matrix and participating in Test cases and Requirements review meetings.
• Expertise in performing Black-box Testing and White-box testing including Functionality, User Interface, Integration, System, Compatibility, Usability, Database, Security, Section 508, Risk-based, End-to-End and User Acceptance (UAT)..
• Strong QTP development automation support and troubleshooting skills required.
• Experience in backend testing using SQL and UNIX Shell Scripts.
• Analyze and Test business rules.
• Extensive knowledge in Positive Testing and Negative Testing
• Expertise in Smoke Testing, Sanity Testing, and Regression Testing
• Senior experience constructing automation frameworks.
• Experience in planning and setting the test environment; Application Software, Operating Systems, and Setting up PCs
• Expertise in retrieving data from the database, writing SQL Queries, and transforming that data into required information
• Skilled in enhancing and Editing Test Scripts using TSL and VB Scripts
• XML Skills. Candidate must have strong XML generation and manipulation skills and be proficient in understanding XSLT.
• Experience in SOA Testing including WSDL, XML using SOAPUI.
• Highly Proficient in interacting with business users and gathering user requirements to develop necessary Test Plans, Test Cases and Test Scripts.
• Strong SQL knowledge preferred with the ability to develop complex queries.
• Skilled in analyzing Business Requirement Document and High level System Requirement Document to derive Functional and task specific requirements for testing.
• Participation in design reviews, code reviews, code walk trough’s, code drops with the Development and Configuration teams.
• Performed Testing on Windows and UNIX platform.
• Develop and execute automated tests.
• Performed Back-End Testing manually and using automated testing tool by executing SQL queries.
• Experienced in reporting bugs using Bug tracking tools such as Test Director and Mercury Quality center.
• Have inserted many check points using QTP to test availability of the data in the application.
• Used Test Directory and Mercury QualityCenter for Bugs reporting and communicating to developers, product support and test team members.
• Administration of QC (TestDirector) for Complete Software Development Quality Assurance Project Management.
• Administration of Quick Test Pro and WinRunner for recording and playback of Sub-Modular Applications. Creating and editing Test Scripts for GUI Functionality Testing and complete Regression Testing to Detect, Tabulate, and Report All Levels Of Software Bugs.
• Expertise in setting and managing IT lab for system and performance tests, managing onsite and offshore model.
• Web service invocation and testing.
• Experience and knowledge of FDA regulations 21 CFR Part 11, 210, 211, 820, authoring validation master plans, protocols (IQ, OQ, EQ & PQ.
• Generate test data files for regression and progression test cycles, primarily in the form of XML files.
• Demonstrates knowledge of some or all of the following: Web Logic and with RDBMS such as Oracle, Quality Center, XML Spy and Clear Quest.
• Create, review, validate and maintain comprehensive regression test suite(s).
• Formulating Master Test Concept (Plan), Performance test plan based on User and System requirement documents for designing Automation for System testing comprising Unit, Functional, compatibility, Security, Performance (Stress and Volume) and UAT test cases.
• Conducted User Acceptance Testing (UAT) to ensure the correct business logic.
• Assisted in preparing UAT plan/scripts and assured project manager has taken steps for alignment of Operational Quality Checklist
• Experience in Unit, Regression, UAT, System Testing and good knowledge in Rules Testing.
• Excellent Organization, Management, Written and Verbal Communication skills as well as Time Management skills.
• Generating test data utilizing Excel macros and automated scripts.
• Executing QTP scripts from QC.
• Excellent Documentation and Process Management Skills with an ability to efficiently understand the business requirements to develop the quality products.
• Designing QTP scripts - including business components and action-based methods.
• Updating QTP scripts and troubleshooting and resolving execution errors.
• Experience working with Test management tools like Test Manager and Test Director.
• Bug Reporting and Defect Tracking using Test Director and Clear Quest.
• Good understanding of ISO 9001:2000,SIX SIGMA, Sarban Oxley, CMM Level 5, Methodologies and Validations to ensure complete Quality Assurance.
• Strong work experience in Waterfall and Agile (SCRUM) development methodologies.
• Experience in Financial, Mortgage, Banking, Insurance, Retail, Telecom, Data Warehouse and Health Care domains.
• Extremely diligent and a strong team player with an ability to take new roles.
• Self-motivated and ability to master new technologies quickly.

TECHNICAL SKILLS

Languages: C, C++, VB .NET, VBScript, PHP

Platforms: Windows XP, Windows 2000, Windows NT 4.0, UNIX

Testing Tools: Quality Center /Test Director, Win Runner, Load Runner & Quick Test Pro

Browsers: Internet Explorer, Safari, Firefox, Netscape

RDBMS: Oracle, MS Access and SQL Server

Web Technologies: HTML, ASP, Java Script, J2EE, Java Servlets, JSP

GUI Tools: Visual Basic 5.0/6.0, Citrix7.1.

Web Server: IIS 5.0

PROFESSIONAL EXPERIENCE

Confidential, Louisville, KY

QA Analyst

Responsibilities:

• Participated in application design and development discussions with clients and management to determine client needs and ensure that product adheres to established specifications and standards.
• Reviews development, modification and testing of applications software
• Performed smoke testing, UAT, and functional testing.
• Performed Integration Testing of different modules.
• Performed Black box testing
• Involved in Developing Test Plans and Developed Test Cases/Test Strategy with input from the assigned Business Analysts.
• Performs moderately complex modification, testing and debugging tasks on vendor supplied utilities and packages to ensure fit with current operating environment.
• Reviews and edit program and user documentation for applications developed within the department to ensure that client access to product is efficient and user-friendly.
• Provide production support for existing in-house developed applications.
• Provide primary support for 3rd party vendor provided applications
• Interface with end users taking functional requirements from concept to production
• Excellent quantitative, analytical, interpersonal and communication skills
• Analyzing Information, Problem Solving, Attention to Detail, Software Design, Software Debugging, Software Development Fundamentals, Software Documentation, Software Testing, Software Requirements, Software Development Process

Environment: .Net; JIRA; GUI, CITRIX; SQL Server

Confidential, VA

QA Analyst/ Business Analyst

Responsibilities:

• Prepared Test cases and Test scripts according to the SDS(System Design Specification)
• Analyzed system requirements and developed detailed Test cases for System Testing, Regression Testing, Functionality Testing.
• Performed Automation of the functional and navigational aspects in various modules using WinRunner.
• Performed Data Driven testing using parameterization in WinRunner.
• Inserted various check points to test the functionality of the application.
• Performed Back-End Testing of the Oracle Database using SQL to ensure Price details and requests were correctly inserted.
• Written and modified SQL queries to test different scenarios in the application.
• Performed Back end testing to ensure data consistency on front end by writing and executing SQL queries on the Database.
• Performed Batch Tests on the UNIX platform using Shell Scripting
• Worked on Web application to check the Billing jobs and used SQL and UNIX Shell scripts based on requirements from the clients
• Executed UNIX shell scripts to perform data validation for the created Orders.
• Executing Test scripts developed in Test Director manually.
• Documented bugs found during the process of System Testing using Test Director.
• Monitored the defects using Test Director.
• Interacted with developers and Business Analysts to resolve the technical issues and Defects.
• Performed extensive Negative and Positive Testing of several business and technical specifications.
• Maintained the Requirement traceability Matrix after every release.
• Performed System and Regression Testing of the application.
• Responsible for reporting the status on a daily basis at the Daily Status calls during System Testing phase.
• Participated in test strategy review meetings and requirements walkthroughs

Confidential, Louisville KY

Sr QA Tester

Responsibilities:

• Developed, executed and maintained software test plans, test designs and test cases
• Provided on Quality Center usage to the testing team and Business group involved with this project.
• Utilized quality center for test case creation, test case execution, defect tracking, track requirements, defects and status reports.
• Performed regression testing, Installation testing, smoke testing, UAT, and functional testing.
• Did source data analysis, wrote SQL queries to verify target data.
• Reported periodic project status and updates to the QA Lead and QA Manager.
• Performed Integration Testing of different modules.
• Used QTP for test data generation scripts.
• Executed QTP Automation regression scripts from Quality center.
• Developed, executed and maintained software test plans, test designs and test cases.
• Coordinated requirements document review, test plan review with offshore.
• Wrote, verified and clarified bug reports.

Environment: Quality Center V10/V11,QTP-11.0, Load Runner, Oracle 11g/10g, MS SQL Server 2005/2000, Windows, Java, PHP, My SQL.

Confidential, Nashville, TN

QA Tester

Responsibilities:

• Involved in testing web application for Clique Video Greeting by developing manual test scripts to include functional test, UAT test.
• Recorded and tracked software faults.
• Analyses the requirements by interacting with developers and business analysts.
• Written Test cases, Test scenarios, executed test cases and prioritized tests.
• Performed debugging of execution by changing headers for security information like user, passwords and request timeouts
• Used QTP for test data generation scripts.
• Used shared repository in QTP for creating Automation scripts.
• Involved in tracking and reporting the Defects.
• Provided test results/feedback on a timely manner to test lead.

Environment: Manual Testing, Window XP, Bugzilla, PHP, My SQL, Flash Media Server, Flash, HTML, JAVA, IE 6.0, Safari, Firefox

Confidential, North Richland Hills, TX

QA Analyst

Responsibilities:

• Attended requirements gathering, design meetings to better understand requirements for writing Test Plans.
• Involved in Developing Test Plans and Developed Test Cases/Test Strategy with input from the assigned Business Analysts.
• Analyzed Application Design Document and developed detailed System Test Cases in Quality Center.
• Clearly communicated and documented test results and defect resolutions during all phases of testing.
• Worked with data validation, constraints, source to target row counts.
• Involved in Data Validation using SQL queries.
• Developed test scripts based upon business requirements and rules.
• Involved in testing the design and development of data warehouse environment.
• Worked with appropriate business and technology leads to determine the acceptable range for test results and performance.
• Reconciled test results from different tests and different groups.
• Worked on profiling the data for understanding the data and mapping document.
• Reported bugs and tracked defects using test director.
• Used TOAD for querying Oracle and DB2 databases.
• Effectively coordinated with the development team and Business Analysts.
• Attended status meetings periodically with QA members and project manager.
• Used workflow monitor for monitoring workflows and reviewing session logs.

Environment: Oracle 10g/9i, PL/SQL, UNIX, Toad & PL/SQL.

Confidential, Arlington, TX

QA Analyst

Responsibilities:

• Analyzed Solution Definition Document and developed detailed System Test Cases for Credit Card Reconciliation project.
• Responsible for developing detailed Test Scenarios for testing the functional flow of System Testing.
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Validated all test cases against the application.
• Involved in detailed Functional, Regression and End-to-End testing.
• Manual Black box testing of the entire application.
• Involved in Positive Testing, Negative Testing and also Cross Platform Testing.
• Responsible for executing Smoke Testing and Acceptance Testing.
• Involved in writing SQL queries for Backend Testing.
• Also verified the output in general ledger to make sure that the transaction has been successful.
• Participate in meeting for discussing the status and issues.
• Used QTP for regression testing.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Test evaluation and reported the Test Defect in Bugzilla.

Environment: Windows 2000 and XP, IIS, VB.net, ASP.net, QTP, XML, C++, UNIX, Epicore, Mainframes, JCL, CICS and Oracle, Bugzilla.

Confidential

QA Analyst

Responsibilities:

• Created Test Plans, Test Cases, Test condition documents with to Business Requirements, and Application Design document.
• Performed and verified source data, target data.
• Developing GUI Map of the application using WinRunner
• Developing and executing automated scripts for functional testing of the web application using WinRunner
• Performing Functional testing, System testing and Regression testing
• Creating and executing SQL queries on an ORACLE database to validate and test data
• Testing various links and calculating the time taken to load a page and report the results Inserting Synchronization points and check points in TSL scripts whenever necessary
• Comparing the results with expected results
• Collecting defect data and generating test reports using Test Director
• Reporting and tracking the bugs using Test Director

Environment: Java 1.2, HTML, Oracle 8, WinRunner and Test Director, Windows NT

Confidential

Developer/ QA Tester

Responsibilities:

• Designing and Writing Test Plans, Test Procedures, Use cases and Test cases with to Business Requirements, Design Specs and Functional Requirements
• Performing and verifying through Front end to back end for the client transactions.
• Analyzed source data and found data inconsistencies and prepared reports for Team Lead.
• Performing Functional testing, System testing and Regression testing
• Creating and executing SQL queries on an ORACLE database to validate and test data
• Testing various links and calculating the time taken to load a page and report the results Inserting Synchronization points and check points in TSL scripts whenever necessary
• Comparing the results with expected results
• Collecting defect data and generating test reports using Test Director
• Reporting and tracking the bugs using Test Director
• Environment: Java 1.2, HTML, Oracle 8i/9i, WinRunner and Test Director, Windows NT