SUMMARY

• Over SIX years of experience in Software testing and Quality Assurance with expertise in manual testing as well as automated testing.
• Experience in Integration, System, Functional, GUI, Performance, Security, Load, Sanity, Smoke, User Acceptance Testing (UAT) and Regression Testing.
• Excellent understanding of Business domain concepts related to banking, portfolio management system, trading application, life insurance, Health Insurance, finance and accounting business processes.
• Quality Assurance and Software Testing experience involving complex client/server and web based applications.
• Writing and executing test cases, ad - hoc product testing, reporting bugs and reporting test status manually and also using Test Director and Quality Center.
• Writing test scripts and performed test automation using diverse testing tools like Confidential - Mercury’s Load Runner, Win Runner, QTP.
• Working knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Having thorough understanding of various QA methodologies like Agile Scrum, Prototype, Spiral, Waterfall etc.
• Experience with EDI Testing with Code Sets Standards such as 837/835.
• Understanding of HIPAA 4010A1 Transaction Standards (Standard format, Content, and Codes), Privacy, and Security Rules.
• Understanding of 5010 mandates and how to provide solutions.
• Ability to manage change during the Test process as well as evaluating the overall Test processes.
• Sound knowledge of VB script for QTP. Created function libraries, shared repository, runtime error handling programs, and used descriptive programming in VB script.
• Experience in Writing and Executing the Test cases, analyzing the Test results and Defects Tracking.
• Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product releases features, client’s requirements and related technical documents.
• Experience in creating Traceability Matrix to ensure comprehensive test coverage of requirements.
• Expertise in manual testing and in automation testing tools like Quick Test Professional, Win Runner and Load Runner.
• Extensive knowledge of Confidential - Mercury Quality Center, Test Director, IBM Rational Clear Quest specially while logging and tracking defects
• Performed Data-Driven Testing, Parameterized Data, created compiled Modules and worked towards synchronizing test run using Quick Test Professional.
• Dynamic and assertive team player with a strong inclination to improve and optimize process development and implementation.
• Excellent organizational skills and the ability to handle multiple assignments concurrently.
• Quick learner, Self-Motivated with Good Communication and Inter-Personal skills, Strong Problem Solving and Analytical Skills.

TECHNICAL SKILLS

Testing Tools: Mercury Suite - Quick Test Pro 9.0/9.2/9.5, Quality Centre 9.0/9.2/10.0 , LoadRunner 8.0, Test Director, WinRunner 7.6, PVCS Tracker, Team Track, ATS, Microsoft Visual studio Team foundation server (TFS).

Operating Systems: MS DOS, Microsoft Windows 98, 2000, NT, XP, Window Server 2003, Vista. UNIX, Linux.

Databases: Oracle 8i/9i, SQL Server 2005/2008, MS Access, MySQL.

Development Environment: Web Logic, Eclipse IDE, C, C++, COM+, PHP, .NET, Java.

Domain Knowledge: Banking and Financial, Brokerage, Media, Insurance, HealthCare, Manufacturing.

Testing Types: Black Box, Gray Box, White Box, Functional, Integration, System, Regression, User Interface, and Database Testing.

Browsers: Internet Explorer, Netscape Navigator, Mozilla, Safari.

PROFESSIONAL EXPERIENCE

Confidential, PA

QA Analyst and Automation Tester

Responsibilities:

• Analyzed the Business requirements and System Specifications to understand the application in depth.
• Created Test scenarios and test cases in order to perform manual testing by using ATS (Automates tracking System)
• Performed functional, regression, system, smoke, sanity and integration testing.
• Created Traceability matrix and Risk Analysis matrix reports and discuss it with Test Lead and Project Manager.
• Developed and executed automated test scripts using Quick Test Professional (v 11).
• Created the data driven framework in order to keep the track of test scripts designed and executed as per the application layout.
• Used VB scripting to develop the automated test script by considering the dynamic behavior of the application.
• Developed Automation Framework such as Keyword driven and data driven Framework.
• Participated in the entire SDLC and STLC.
• Wrote SQL queries to retrieve data from the database and compare it with UI while executing the automated test scripts.
• Extensively used Benthic (Golden 32) for writing the SQL queries and retrieve the data from the database.
• Develop Test Files to support 4010 baseline and 5010 testing.
• Created use case documents based on the business requirements document
• Performed comparative analysis and gap analysis to identify variation in the process as per HIPAA X12 4010 and 5010 guidelines to incorporate updates as per 5010 guidelines
• Mapped EDI 4010 provider claim payment/advice/status (835/837/276) from clearinghouse sources to ASC X12 formats
• Updated Requirement Traceability Matrix by using Enterprise Architecture.
• Reviewed Report Module with positive and negative test case and performed Negative testing.
• Extensively used Visual Studio TFS (Team Foundation Server) for Version control and Managing the software development projects.
• Performed Compatibility testing with Virtual Machine as few modules were Desktop Application.
• Ensured that all necessary documentation is appropriately organized for each build.
• Use Agile QA methodology for the entire product life cycle.
• Manually executed test cases for each testing cycle and conducted functional, integration, system and regression testing.
• Performed Black Box and Gray Box testing in order to validate the functionality of the application.
• Provided daily status report to the Team Lead and project manager.
• Attended weekly status meeting and providing feedback on how to design the efficient script by considering the requirement changes.
• Interacted with developers, business analyst and other team members to understand the system requirement changes.

Environment: Quick Test Professional 11, Benthic, SQL, Oracle 10g/11g, Windows XP, HTTP, ASP.NET, Enterprise Architecture (EA), COM+, ATS (Automated tracking system),VB Scripting, TFS (Team Foundation Server), HIPAA 4010A1, 5010A1, EDI.

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Experience as a QA Analyst and responsible for coordinating and performing System Integration, functional and data-related testing.
• Analyzed the Business and System Requirements of the Application.
• Responsible for designing the test plan using MS Word 2007.
• Involved in preparation of Test strategy document that defines the test environment, phases of testing, entry and exit criteria into different phases of testing and resources required for conducting the effort.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification, Technical Specification and Business Requirement document and documented the same using Confidential Mercury Quality Center 10.
• Attended training on HIPPA.
• HIPAA Transactions and Code Sets Standards such as 837/835.
• Executed the test cases using Quality Center 10.
• Tracked and logged the defect using QC 10 and Team Track.
• Wrote SQL queries to retrieve the data from the database.
• Performed Smoke testing, Functional testing, regression testing and system testing.
• Participated in Agile Scrum daily ‘stand-up’ meetings in order to improve the efficiency of the overall project.
• Involved in the meeting with SME (subject matter experts), Technical Lead and Project Manager.
• Developed Requirements Traceability Matrix (RTM) to track requirements during the QA Testing Phase.

Environment: Quality Center 10, Team track, MS Excel, MS Word, MS SQL Server Management studio 2008, Windows XP, HTTP, ASP.NET.

Confidential, Cincinnati, OH

Software Quality Assurance Analyst/Tester

Responsibilities:

• Experience as a QA Analyst and responsible for coordinating and performing System Integration, functional and data-related testing.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality Center.
• Analyzed the Business and System Requirements of the Application.
• Control and manage daily test activities through daily Agile Scrum ‘stand-up’ meetings.
• Applied different types of checkpoint using QTP in order to ensure that the actual values meet the expected values.
• Involved in preparation of Test strategy document that defines the test environment, phases of testing, entry and exit criteria into different phases of testing and resources required for conducting the effort.
• Involved in development of test plan, test schedules, test cases based on high-level and detailed designs.
• Involved in project planning, coordination and implementing QA methodologies.
• Developed, executed and documented highly complex test plans and test cases for business-related application running on multi-tiered platforms.
• Planned, coordinated, and monitored project levels of performance and activities to ensure project completion before or On-Schedule.
• Build and manage the overall test process, according to the Agile Scrum methodology.
• Involved in the review of requirements with functional manager and technical specialists.
• Created UAT test cases along with different test scenarios and creation of expected test results traceable to SRS.
• Identify and report project risks.
• Created an end-to-end integrated test script that meets business functionality using QTP.
• Defect detection, reporting and tracking was done using Quality Center.
• Updated defects report to expedite the system test process time.
• Involved in the meeting with SME (subject matter experts), Technical Lead and Project Director.
• Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful performing the required testing effort.
• Developed test cases and scripts for Functionality, Security and GUI Testing.
• Conducted Performance and Load testing to generate the load on the server by creating Vuser Script, Controller and Analysis Monitoring features using Load Runner 8.0.
• Created Scenarios and inserted Rendezvous points and Transaction points in Load Runner 8.0
• Developed Requirements Traceability Matrix (RTM) to track requirements during the QA Testing Phase.
• Performed extensive Regression Testing for subsequent versions of the application using QTP.
• Used Mercury Quality Centre to track, analyze and document the Test Plan.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: Quick Test Professional 9.2, Quality Center 9.0, Load runner 8.0, Oracle 10g, VB script, MS SQL Server 2008, Windows XP, HTTP, ASP.NET, MAC OS.

Confidential, CA

Assurance Analyst/Tester

Responsibilities:

• Reviewing requirement documentation (Business, Use case, Functional)
• Analyze the user requirement specifications and designed the test cases.
• Developed qualitative and effective Test Scenarios, Test Cases and Test Plan.
• Actively involved in entire SDLC and STLC of an application.
• Attended the walkthroughs and status meetings.
• Performed Test life cycle and bug life cycle through potentially shippable product increment with estimated framework.
• Use Agile QA methodology for the entire product life cycle.
• Updated the Risk Matrix after conclusion of the severity and priority of the defects.
• Performed Build Acceptance testing for application once build comes in test environment.
• Reviewed Report Module with positive and negative test case and performed negative testing.
• Performed Compatibility testing with Virtual Machine as few modules were Desktop Application.
• Ensured that all necessary documentation is appropriately organized for each build.
• Manually executed test cases for each testing cycle and conducted functional, integration, system and regression testing.
• Creation and Execution of Test Cases and analyze results including Black box and Regression testing with the help of Mercury Quality Center 9.0.
• Used Table Checkpoints to check values of object properties, Image checkpoint for property values of an image and information in a table respectively using Quick Test Professional 9.2.
• Actively involved in Bug Life Cycle and reported bug through Quality Center.
• Automated test case through QTP for regression testing and Build Acceptance testing.
• Created descriptive program for regression testing through VB Script in QTP.
• Extensively performed data driven testing and parameterized data for data driven testing.
• Maintained the repository for regression test cases and updated the same based on change requests initiated by the users.
• Prepared the test data files, manipulated the test data files and uploaded the test data through FTP and executed the test cases.
• Performed User Acceptance Test (UAT) on GUI screens to ensure that developers met the user expectations
• Assisted Users and Business Analyst in completing User Acceptance Test.

Environment: VB script, SQL, Quick Test Professional 9.2, HTML, VMWARE Server, Windows XP, Quality Center 9.0, Oracle 9i, ASP.NET.

Confidential, Hartford, CT

Software Quality Assurance Analyst/Tester

Responsibilities:

• Involved in Requirement Analysis and identified the testing requirements.
• Created Test cases, updated test plan and also involved in some sort of designing Project QA plan using MS Project.
• Designed the test cases based on a written statement of requirements, software structure and business, operational scenarios.
• All the activities were performed using Agile Methodology.
• Used Quality Center 9.0 to track bugs and was involved in verifying the fixed defects in the entire bug life cycle.
• Executed all test cases and reported all defects in Quality Center 9.0.
• Creation and Execution of Test Scripts using Quick Test Professional (QTP 9.0) and analyze results including black box and regression testing with the Mercury Quality Center 9.0.
• Written VB scripts for various Quick Test Professional test cases.
• Worked with development and business teams to create load, performance and negative testing scenarios.
• Created Test Case template in MS Excel and exported all test cases in Mercury QC.
• Formulated test scenarios based on analysis of Use Cases, and system and/or software requirements for many test types.
• Involved in Performance, Interface, Functional, Security, Database Integrity and Integration testing manually.
• Developed and maintained manual/automated test plans and test scripts that are repeatable, reliable, and maintainable.
• Performed Functional, Regression, and System testing and End to End testing using Quick Test Professional.
• Assisted Business team with planning, coordinate and execution of User Acceptance Testing.

Environment: VBScript, MS SQL, MS Access, Quick Test Professional 9.0, Windows XP, Quality Center 9.0, C ++, IIS Web Server.

Confidential

Software Quality Assurance Analyst/Tester

Responsibilities:

• Analyze the user requirement specifications and designed the test cases.
• Developed qualitative and effective Test Scenario, Test Cases and involved in updating the Test Plan.
• Manually executed test cases for each testing cycle and conducted functional, integration and regression testing.
• Prepared timely reports for test execution, defect status and submitted to QA lead and QA manager.
• Edited existing test scenarios and test cases for other projects.
• Written Test cases and Test Scenario using Test Director and also defect management through Test director.
• Used all functionalities of Test Director to link requirements to test cases, to define relationship between parent and child test cases, to track defects and generate different test reports for senior management.
• Performed build acceptance testing for in-depth application testing.
• Actively involved in Hard Fix and supporting to customer for UAT.
• Involved in understanding the business process and defining the requirement document as per the discussions with the users.
• Monthly Task-Time reports were generated for the Cost Estimation of projects undertaken.
• Participated in QA Team meetings and weekly QA testing reviews.

Environment: XML, HTML, DHTML, Test Director, Team Tracker, Windows XP, Microsoft Office 2005. MS SQL Server.

Confidential

Software Quality Assurance Analyst/Tester

Responsibilities:

• Responsible for the development and implementation of all Testing Cycle Deliverables and documentations for System, functional, Integration, Regression, and Load testing.
• Performed document analysis for Test documentation & test strategy using UML diagrams, Use Case documents and Functional specification documents.
• Followed Waterfall QA methodology for entire STLC and SDLC.
• Developed qualitative and effective Test Scenarios, Test Cases and update the Test Plan.
• Manually executed test cases for each testing cycle.
• Tracked, logged and reported bugs using Bugzilla.
• Developed Test flow diagram using MS Visio for the entire testing cycle.
• Worked closely with the development team to resolve discrepancies in the technical and business specifications.
• Involved in developing the defect management procedure for the project and defining the Priorities and severities for the defects.
• Extensively used SQL Query and advanced MS EXCEL functions to verify data in the backend.
• Performed Manual Testing to check flow of the application.
• Provided training to the team members.

Environment: SQL, MS EXCEL, VC ++, VB 6.0, Windows XP, MS Visio, Microsoft Office 2003, Bugzilla.