SUMMARY

• Over all 8+ years of IT experience in Quality Assurance and Software Testing of various business applications in Client/Server environments, Web - based applications, Data-Warehousing solutions and ETL Testing and Mobile Applications.
• Excellent working knowledge of System Development Life Cycle(SDLC) and Software Testing Life Cycle(STLC) in Requirements gathering, Analysis, Design, Development, Implementation and Testing, Methods like Waterfall, RUP & Agile
• Experience in developing Automation Frameworks for Selenium, QTP Silktest and JBehave automation Scripts.
• Excellent experience in creating and executing automation scripts using Selenium-IDE-RC-Core, Web Driver, JBehave and QTP tools.
• Proficient in repetitive Manual and Automation Testing including test case writing and execution.
• Extensive Knowledge in Understanding SRS(Software Requirement Specifications) and AUC(Application Use Case)
• Extensive experience in requirement gathering, analysis, design, development, implementation, testing, integration deployment, documentation and maintenance of Mainframe applications.
• Development activities in Mainframe Technology (PL/1, COBOL, DB2, JCL).
• Strong experience in resolving mainframe production support issues and developing recovery methods.
• Experience in ELT and Database testing
• Good Understanding of HIPPA compliance and EDI transactions (837,835,276,277)
• Tested modules for IAS and GS segments to be used as per HIPPA-4010 named Implementation.
• Working knowledge of 4010 Implementation guide and 5010 guide.
• Hands on experience in preparing Test cases, Test plans, Executing Test cases, converting the Test Cases to Automation Script, Creating Automation Components.
• Developed Test case Repository that contained the pool of Regression Test Cases of the business critical components for building the Automated Regression Test suites in QTP
• Performing GUI, Regression, Functional, Integration, System, User Acceptance, Black Box, Sanity, Performance, Stress, Reliability, Compatibility, Cross Browser, Security and Database Testing.
• Hands on experience of defect reporting into the bug tracking system such as Mercury Quality Center(QC)/Test Directory
• Good Exposure in creating documents (QA Status Report, QA Summary Reports, QA Test Logs, issue and defects) to apprise project team members as to the status of meeting defined quality goals.
• Able to learn quickly and independently to understand the technical aspects of products in sufficient detail so the test results can be analyzed and problems isolated independently.
• Conducted bug scrub meeting and status review meetings to provide quality assurance feedback throughout the project life cycle.
• Worked closely with Business Analyst and developers to review Test requirements.
• Strong analytical, Interpersonal, communication, Coordination, problem solving and decision-making skills

TECHNICAL SKILLS

Automation Tools: Selenium-IDE-RC-Core, Quick Test Professional (QTP)11.0,10.0,9.5,9.2, Quality Center(QC) 11.0,10.0,9.5,9.2, Win Runner 7.8/7.6/7.5, Load Runner7.8.9.0, JBehave, SilkTest

Test management Tools: Test Director, JIRA

Defect Tracking Tools: Rational Cleat Quest, Quality Center, Remedy ARS, Team Track

Reporting Tools: Cognos, Crystal Reports, and Business Objects.

Programming Languages: Mainframe, Cobol, Visual Basic, .Net, C++, SQL

Bug Tracking Tool: Bugzilla, JIRA, Rational ClearQuest

Scripting Languages: UNIX Shell Scripting, java Script, VB Script

RDBMS: SQL Server 7/2000, ORACLE8i/9i/10g, MS-ACCESS.

GUI: PEGA, Java Graphical User Interface, Visual Basic, Microsoft Office, Forms and Reports.

Operating System: UNIX, MS-Windows NT 98/2k/XP, MS-DOS

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Automation Engineer

Responsibilities:

• Involved in HI Expansion Regulatory Reports, EDI Transactions, NCPDP, DRE Pharmacy/Medical, Web Testing.
• Deployed SAS code using XWIN32 in both interactive mode and batch mode
• Analyzed business requirements documents for writing test cases scheduled meetings directly with business users, Developers, BSA to discuss on requirement changes working experience with QA &UAT environments as a Lead
• In depth testing for 834/835 Inbound & Outbound process of X12 through Xengine until Submission file to State in ETL Process for Various LOB's.
• Used Spec Builder to check SNIP levels of X12 files for various EDI transactions
• Built Queries to test various Pharmacy, Medical Regulatory Reports for various Line of Business
• Involved in Web Testing for OHANAA project which includes testing various functionalities of Medicare, Medicaid Members, In Network & Out network Providers
• Worked on EDI transactions like 270/271, 276/277, 835/837,834
• Involved in validation of HIPAA for 270/271, 835/837, 834
• Involved in Data Selection for testing the EDI load Process: backend process for loading and processing the data received through EDI and manual process as per Business Rules.
• Executed the EDI Load process to verify that claims are validated as per Business Rules and good claims are successfully loaded for the adjudication; tested the loading of claims data into facets
• Performed Functional testing of Mobile application on platforms like Android and IOS.
• Involved in end to end testing of the Mobile Applications.
• Created reusable automation test scripts by from scratch and made them dynamic to reuse them later for the regression testing.
• Worked closely with team to create test scripts usingIBM Rational Functional Tester, QTPand Rational Manual Tester.
• SQLs are written using QMF to query the DB2 database on mainframe
• Monitored test scripts and status using IBM Rational Functional Tester and Manual
• Executed test scripts in regression and smoke test using QTP.
• Developed user defined functions using VBScript in QTP
• Developed reusable actions, Shared Object Repositories and Recovery Scenariosin QTP.
• Assisted in automating end-to-end test cases in QTP.
• Involved in conversion/migration testing and reports testing using SQL and EDW.
• Experienced in testing web services using SOAP UI tool
• Developed automation script using selenium RC and Web driver for web applications and API.
• Maintain the selenium automation scripts for every regression run.

Environment: Application Life Cycle Management (QC 11.0, QTP 11.0), Selenium, IBM Rational Functional Tester, Winscp418,X-Win32(SAS),Informatica Power Center Designer, Oracle SQL Developer, Rational ClearQuest Xcelys,Toad for Data Analyst, Ultra Edit, Notepad ++, SpecBuilder, Transaction Manager(Xengine),TFS,Share point.

Confidential, Hartford, CT

Sr Quality Analyst

Responsibilities:

• Understood the business process that included sales processes, Rating methodology, different Products, Group Renewals and Enrollment process in Facets.
• Performed Smoke Testing, End to End Functionality Testing, Regression Testing, Integration Testing and user Acceptance Testing (UAT).
• Designed and Documented Test Procedures, Test Requirements, Test Scenarios and Test Cases for End to End functionality testing.
• Extensively involved in testing Facets member/Subscriber, Billing, Medical Plan, and Dental Plan modules.
• Worked on EDI transactions like 270/271, 276/277, 835/837
• Involved in validation of HIPAA for 270/271, 835/837, 834.
• Involved in Data Selection for testing the EDI load Process: backend process for loading and processing the data received through EDI and manual process as per Business Rules.
• Executed the EDI Load process to verify that claims are validated as per Business Rules and good claims are successfully loaded for the adjudication; tested the loading of claims data into facets
• Involved in testing Facets for Group Information, Enrolling Subscribers, adding members, Related Entities Class/Plan definition, Premium Rate Tables and all
• Reviewed and Analyzed, Business, System and Technical requirements of the application
• Developed and Executed test Plan, Test Scripts and Test Cases for Functionality testing
• Involved in Test Planning, Test Schedule Management, Reporting, and Test Data gathering.
• Involved in Design, Execution and updating of Test Cases for Functionality Testing.
• Conducted Regression test for fixes and enhancements of the application.
• Used Quality Center as test management tool for defect tracking and test case execution.
• Used Quality center for defect tracking and maintained the trailing history of the bugs.
• Prepared Traceability matrix, bug matrix, weekly and daily status reports and sent to management.
• Interacted with Developers to fix the defects raised during the testing period.

Environment: QTP 9.2, QC 9.2,Facets, Quality Center, SQL server, Crystal report, Reporting services, Web services, MS office Suite, MS Project.

Confidential, Herndon, VA

QA Analyst

Responsibilities:

• Executed test cases that were developed after reviewing the business requirements document, and technical specifications document.
• Documented test cases corresponding to business rules and other operating conditions.
• Involved in the functional testing of web pages using QTP.
• Performed end-to-end testing manually.
• Tested the backend database using SQL queries.
• Prepare status summary reports with details of executed, passed and failed test cases.
• Made extensive use of MS Office tools to create and maintain test results documents.
• Developed test scripts and enhanced scripts using QTP.
• Reported bugs to the developers using the QC.
• Monitored status using Team Foundation Server to close the bugs/cases as and when fixed.
• Participate in root-cause analysis of defects.
• Responsible in providing regular test reports to the management.
• Performed integration testing, functionality testing, system testing and regression testing.
• Record incidents encountered during System testing and generated Status/Defect report.
• Participated in User Acceptance Test (UAT), documented procedures and guided the users in verifying various transactions on the System.

Environment: QTP, QC, C++, SQL Developer, Informatica Power Center Designer, Oracle, PERL, UNIX, Microsoft Office.

Confidential, Raleigh, NC

Sr. Quality Analyst

Responsibilities:

• Participated in the Business Requirements Specification, Detail Design Specification and Use Case Document review meetings.
• Actively participated in the project team meetings to gain in-depth knowledge of the system to be developed.
• Prepared migration Test Strategy and identified testing requirements.
• Testing of Medicaid, Medicare & other insurance billing HIPPA Transactions with EDI.
• Involved in Analyzing, Planning, Test data preparation and Testing of HIPAA EDI Transactions 270/271 and 276/277.
• Involved in Host-To-Host testing to ensure that the files created by the vendors are correctly formatted and processed appropriate status back messages.
• Tested HIPAA transactions & EDI Code sets standards like 837, 835, 834, 276/277, and 270/271.
• Experience in Testing of HIPAA EDI Transactions like 835/837.
• Experience in HIPPA 5010 standards and upgrades.
• Perform Functional, System Integration and User Acceptance Test (UAT).
• Prepared UAT Test Data, Test Scenarios and Trained users prior to perform UAT.
• Participated in Defect Review Meetings to analyze and prioritize outstanding defects.
• Conducted UAT Defect and Suggestion review meetings.
• Participated in master Test Plan preparation for the whole system.
• Prepared the Test Cases and classified them according to the functionality.
• Prepared the Test Data by communicating with the development teams.
• Report defects and discuss details with team members.
• Used Clear Quest to track Defects and to communicate with Developers about defects status.
• Prepared the Test Results after completion of each testing cycle and whole testing.
• Prepared Test Summary reports end of each iteration and communicate the status of testing with the project team and management.

Environment: Manual Testing, QC 9.2, QTP 9.2, Mainframe, COBOL, IE, Netscape, Crystal Reports, Windows XP, MS-Word, Ms-Excel

Confidential

Test Engineer

Responsibilities:

• Analyzed business use cases and design specification and created test plan, test cases and test scenarios.
• Wrote user defined functions with visual basic script to enhance maintainability of test scripts and created test harness
• Ensuring test case creation and linking, test execution, aligning development support, defect management, and all status and reporting using Quality Center/Test Director
• Coordinated with QA team and Developers to prioritized defects and rectify them. Participated in the Release meeting to triage the Sev.2 bugs.
• Tested web services for the web application using XML spy.
• Worked with Quality Center/Test Director for executing test cases and reporting defects.
• Maintain requirements traceability matrix to trace the requirements with test cases.
• Developed UNIX commands for batch processing.
• Performed backend testing by writing SQL statements to review the returned data to ensure that correct data was retrieved
• Created various reports like bug reports, weekly reports, monthly reports to present the progress of the testing process.
• Analyzed test results, generate test reports, file bugs and follow up on resolution with development & support team.
• Interacted with client to determine User requirements and goals.
• Developed Test Plan and overall test strategy for the application.
• Developed Test Cases and Test Scripts for system and UAT Testing.
• Performed Black box testing, Functional testing, Integration testing, Regression testing, System testing in testing environment.
• Developed Test Summary Report and Implemented Automatic Defect Tracking system and methodology using Test Director.
• Involved in complete development. (Req. Gathering - Moving into Production)
• Performed a one man show to deliver this project.
• Involved in Writing the Universe Document, Report Layout Document and IS test scripts.
• Involved in gathering the requirements from the Business and IT.
• Participated and Organized weekly meetings and walkthroughs to improve the testing effort and reported to QA lead/Manager about the proceedings.

Environment: Manual Testing, QTP 9.0 & Test Director 8.0, Java, HTML, XML, SQL, UNIX, Oracle 8.0, MS Visio