SUMMARY

• Over Nine years of experience as a Software Quality Assurance and Testing Engineer involved in Functional Testing, Regression Testing, Black Box Testing and Performance Testing of both Web - Based and Client/Server Applications of large-scale systems in multiple domains which include Retail, e-commerce, Healthcare, Banking/Financial and Investment.
• Proficient in Manual and Automated testing tools on Windows and Unix/Linux.
• Expertise in cross browser, cross platform compatibility testing.
• Excellent working knowledge in Developing & Implementation of complex Test Plans, Test Cases and Test Scripts using Automated test solutions.
• Good understanding of Business Process from the requirements, SDLC and Test Methodologies from project definition to post-deployment and experienced in complete Software Testing Lifecycle and Bug Lifecycle.
• Experience with Business requirements gathering meetings including Flowchart and use case discussions.
• Proficient in preparation of Testing Scope document including Infrastructure, Application, Load and UAT Testing.
• Experience with resource requirement planning meetings in relation to Testing personnel and Testing tools.
• Maintain Close interaction with developers and Business analyst to solve technical issues.
• Experience in working with on-site and off-shore model.
• Experience in using Mercury Interactive testing tools like QuickTestPro, Quality Center, LoadRunner, WinRunner, and TestDirector to generate and maintain automated Test scripts and test management.
• Experience in using Bug tracking tools like JIRA, Clear Quest, and HP Quality Center.
• Experience in testing Omniture, Marketing and Analytics tags and the related report suite in ADOBE Digital marketing Test &Target.
• Experience in Creating recorded session on the application, identifying steps that need to be automated analyzing the test result in QTP
• Experience in ANSI 5010 EDI Transactions 270/271 Eligibility Benefit inquiry/Response, 276/277 Claims Status request /Response and 834 Benefit Enrollment and Maintenance.
• Experience in Web Services testing using SOAP UI.
• Experience in using JMeter and SpecBuilder to test the adherence to required Guidelines.
• Experience in Backend Testing of Relational DBMS like Oracle, SQL Server, using ODBC, JDBC connectivity and writing SQL queries using TOAD, SQL Developer in validating the data in the backend database tables and confirming with related mapping.
• Extensively involved in GUI, System, Integration, End-user, User Acceptance, Smoke, Stress and Load Testing of Web and Client/Server Applications.
• Experience in working with various methodologies like Waterfall, Agile/Scrum and in following the Best Practices in Quality Testing.
• Excellent analytical and Communication skills and ability to work either independently or as a part of a team.
• Experience with REST and SOAP Webservices testing using SOAPUI, JMETER,FIDDLER.
• Experience with Mobile Point of Sale using iPod and iPad.

TECHNICAL SKILLS

Functional Testing Tools: Quick Test Pro9x/10, Rational Robot

Performance Test Tools: LoadRunner 9.5, 9.1,8.0, Performance Center 9.5WinRunner 7.0/7.5, Rational, JMeterTest

Management Tools: HP ALM 11.0,HP Quality Center 10.0/9.0/8.0 ,JIRA,IBM Rational ClearQuest 7.0, Rational Clear Case, TFS, Rational Test Manager and Test Director 8.0

Languages: C, C ++, SQL, PL/SQL, HTML,VB Script

Database: Oracle 10g/9i, SQL Server, DB2

Operating Systems: Windows-NT/2000/95/98/XP, MS-DOS, UNIX/LINUX

Tools: /Applications: SpecBuilder, TOAD, SQL Developer, MS Word, MS Excel, MS Power Point, Visual SourceSafe, IBM Lotus Notes.7.0/8.0,Hogan-Mainframe.

Change Management Tools: HP Openview Service desk 4.5, CASD/CA CMDB r12.1

Marketing and Analytics Tool: ADOBE Digital Marketing Suite(omniture product)

Webservices Testing: SOAPUI, JMETER, FIDDLER

PROFESSIONAL EXPERIENCE:

Confidential, OR

QA Analyst

Responsibilities:

• Worked with SOAP and REST webservices testing using soapUI, jMeter and Fiddler
• Worked with Perfomance testing using jMeter.
• Worked with Backend systems testing related to the webservices requests and responses.
• Worked with Credit settlement testing and downstream testing with SAP systems for transaction upload and inventory uploads.
• Involved in complete software testing lifecycle including Test Planning, Test Development, Test Execution, Test Reporting, and Test Result Analysis using HP ALM Quality Center 11.
• Involved in Requirement Analysis, Defect tracking and Defect retesting using JIRA OnDemand 5.3.1.
• Worked under Agile methodology and participated in Scrum meetings with Project manager, Tech lead, SME’s, Developers and Business analysts.
• Analyze the Business Requirement stated in Epics and Stories in JIRA and Explaining requirement to team members and review Test Cases, Test Strategy created by Team Members and report to QM.
• Worked with SQL server database by executing Select queries to get the stock details of items on their sale as well as returns, Price details of the items, mobile workstation details and login details.
• Worked with SQL server database table changes using Update queries to test the different scenarios like sending email receipts in some states and not sending email receipts in other states where it is not allowed.
• Worked with checking the tax rules, creating the promotions and discounts by using DCN tool and checking the updates in the SQL database.
• Verifying the stock displayed on the mobile app which includes the size, quantity, style, bin# is matching with the Database details.
• Performed functionality testing iPod(including Gen5) and iPad.
• Performed Front end GUI testing of the application which includes testing correct error message, color scheme, scroll bar, font consistency, and spellings.
• Performed various types of testing like Functional, Integration, System, Regression and Acceptance testing etc. during different stages of the application development.
• Performed manual testing for both positive and negative scenario.
• Performed extensive system integration testing on various business critical scenarios.
• Responsible for providing regular test status reports of entire team to the QM on daily basis in Standup meetings and Status meetings

Environment: HP ALM Quality Center 11.0, JIRAOnDemand 5.3.1, SQL Server Management Studio 2.8, Fidller2, jMeter2.8, soapUI 4.5.1, Epicor,Safari, UNIX, Windows XP, JSP, HTML,XML.

Confidential, OR

QA Analyst

Responsibilities:

• Involved in Test Planning, Test Development, Test Execution, Test Reporting using HP Quality Center10.
• Decomposition of High level requirements and developing testcases based on the functional specs, wireframes, use cases, prompt specs and PCR’s.
• Exporting testcases from Microsoft excel to HP QC using the add-ins facility.
• Involved in Defect tracking, Defect retesting and generating Defect report for Daily defect meetings using IBM Clear Quest.
• Setting up testdata using Hogan like creating new users, adding accounts
• Performed functionality testing on iPhone, iPad, Android and BlackBerry Downloadable Apps and the Web application, their integration with the overall application.
• Capturing logs and provides them for defect analysis.
• Performed various types of testing like Smoke, Functional, Integration, System, Regression testing and Backward compatibility etc. during different stages in different environments like IT and UAT of the application development.
• Performed Web services testing using SOAP UI in internet banking for funds transfers and payments as well as credit card application.
• Performed manual testing for positive, negative and exceptional scenarios.
• Responsible for providing regular daily defect reports to the entire team and participating in Daily defect meetings.

Environment: HP Quality Center 10.0, IBM ClearQuest 7, SOAP UI, Hogan-Mainframe, Windows XP, IBM Lotus Notes 8, PId tool, iPhone, iPad, Android, BlackBerry

Confidential, OR

QA Analyst

Responsibilities:

• Involved in complete software testing lifecycle including Test Planning, Test Development, Test Execution, Test Reporting, and Test Result Analysis using HP Quality Center10.
• Involved in Requirement Analysis, Defect tracking and Defect retesting using JIRA 3.5.
• Worked under Agile methodology and participated in Scrum meetings with Project manager, Tech lead, SME’s, Developers and Business analysts.
• Analyze the Business Requirement stated in Epics and Stories in JIRA and Explaining requirement to team members and review Test Cases, Test Strategy created by Team Members and report to QM.
• Performed functionality testing of various Gadgets serving on the web application, their integration with the overall application and validating the business rules associated with the Gadgets using the required sniffer tools.
• Performed Front end GUI testing of the application which includes testing correct error message, color scheme, scroll bar, font consistency, spellings, tab index, working of CTA’s, correct values in combo box, Help manual and language translations by switching countries.
• Performed various types of testing like Functional, Integration, System, Regression and Acceptance testing etc. during different stages of the application development.
• Performed manual testing for both positive and negative scenario.
• Performed extensive system integration testing on various business critical scenarios and components like View Account for login users for employee, affiliate and regular registered users and checkout both for Desktop and Mobile application (iPhone and iPad).
• Performed omniture, marketing and analytics tags testing and their related report suite testing in ADOBE Test & Target Digital marketing Suite (Omniture).
• Performed Browser compatibility testing with different browsers like Firefox, Internet Explorer, Google chrome, Safari.
• Responsible for interacting and managing a team of offshore QA’s and cross functional team members.
• Responsible for providing regular test status reports of entire team to the QM on daily basis in Standup meetings and Status meetings

Environment: HP Quality Center 10.0, JIRA3.5, ADOBE T&T, Oracle 10g, Oracle SQL Developer, Charles, Firebug, HttpFox, Fidller2, IE, Firefox, Google chrome, Safari, UNIX, Windows XP, JSP, HTML, Selenium

Confidential, TX

Test Lead/ Coordinator

Responsibilities:

• Responsible for System testing and coordination - Creating Test Plans, Test Cases, Executing Test Cases for Testing Workflow Roles, Cognos Reports including Adhoc and Standard reports in HP Quality Center.
• Experience in reporting and working with bug life cycle using Clear Quest.
• Assigning the tasks to the testing team and coordinating with them.
• Worked under mixed environment with Waterfall and Agile methodologies
• Participating and providing status reports in daily standup, status, meetings and defect review meetings, CAB, Go/No-Go and sign off meetings with business users, project manager, developers and other teams.
• Worked with Appeals data mapping in new database tables.
• Developed, enhanced, and maintained automated testing scripts with QTP for functional and regression testing.
• Created recorded session on the application, identified steps that need to be automated, wrote and enhanced the test script, debugged the test, and analyzed the test result.
• Prepared and tested EDI data files using JMeter by inserting the data file in the SOAP Wrap using the related Thread Group and analyzed the results in Specbuilder against the corresponding Guidelines.
• Performed Web Services Testing using SoapUI and JMeter for extensive functional testing and validation of services through a variety of assertion with SOAP Request.
• Responsible for Creating RFC in CA CMDB / HP Openview tool and creating the WFT for all the Verification and Testing activities involved in the SYSPLEX separation.

Environment: Quality Center 10.0, QTP 10, Clear Quest 7.0, Waterfall, Agile, SOAP UI,JMeter, SpecBuilder, Lotus Notes, Clarity, eGain, SPP, CA CMDB, HP OpenView 4.5, Siebel, Oracle, HTML, Java script, Windows XP, MS Excel, Main Frame, Selenium.

Confidential, TX

Test Coordinator/QA Analyst

Responsibilities:

• Participated in Business requirements gathering, planning and coordination effort through the QA life cycle including resource requirement planning.
• Responsible for preparation of Testing Scope document, Test requirements, Test designs, Test plans, Test matrix, Traceability Matrix and related Test status reports.
• Created the test data for interpreting positive/Negative results during functional testing.
• Tested the Member Enrollment, Eligibility, Enquiry, and Eligibility Response.
• Performed ad-hoc testing of SOAP service by creating a project and its related TestRequests creation, TestSuite creation as well as MockService for simulating the web services using SOAPUI.
• Maintained version controls and project tracking using TFS.
• Tested the complete ARCUS process Group and Member bank account set up.
• Involved in UAT, Functional, System end to end and Post-production testing and reported QA status to QA manager on daily bases.
• Performed Positive, Negative Testing and Regression Testing on the application.
• Maintained bug life cycle in Clear Quest.
• Recorded the Test Scripts in QTP for the test cases which are executed correctly
• Maintained and Updated monthly release status reports every week to have an up-to-date status of the projects working on.

Environment: Quality Center 9.2, QTP, Clear Quest 7.0, SOAPUI, LoadRunner 9.5/9.1, TFS, Oracle 10g, HTML, Java script, LDAP, SQL, MSMQ, Web Sphere MQ 6.0, WebLogic, J2EE, Windows NT and MS Excel,SQL

Confidential, Groton, CT

Performance Analyst

Responsibilities:

• Involved in writing Test Plans for the Functional Testing and Performance Testing.
• Involved in weekly meetings to update the process flow charts.
• Involved in setting up the Test Lab for testing on distributed clients with different O/S and
• Browsers combination for Functional Testing and Performance Testing
• Developed all the Vuser Scripts using the LoadRunner VuGen.
• Involved in running the Scenarios for the generated Vuser Scripts in LoadRunner Controller.
• Created the Automated test scripts using VuGen for testing the compatibility of the application with different platforms.
• Involved in UAT, Functional, System, Integration, Performance, Load, and Regression
• Testing during various phases of the development using LoadRunner and TestDirector.
• Involved in creating Load Scenarios using Web based and Java based Protocol Vuser scripts.
• Executed Load scenarios with different Load options to check the impact of the application on the Network and Servers.
• Executed SQL queries to check the data table updates after test execution.
• Executed the test scripts and saved the results in TestDirector.
• Created the test data for interpreting positive/Negative results during functional testing.
• Involved in Regression testing after each build release of the application.

Environment: LoadRunner 9.1, TestDirector 8.0, Oracle 9i, Microsoft IIS, ASP, XML, Toad, COM, SQL Windows 2000.

Confidential, Des Moines, Iowa

QA Analyst

Responsibilities:

• Worked with Business Analysts and Developers to decompose business requirements.
• Participated in USE case analysis and High level test plan meetings.
• Prepared Test Plan, Test Cases, Test Matrix and Traceability Matrix.
• Participated in all phases of testing process including new feature testing, regression and integration.
• Tested the application with the approving guidelines for Mortgage loans including Applicants data security while applicant is interacting with the application.
• Participate in weekly meeting with the management team and walkthroughs.
• Proofread and verified accuracy of mortgage documents.
• Worked in Quality Center for defect tracking and reporting.

Environment: Quality Center 8.2, LoadRunner 8.1, Oracle 9i, IIS, UNIX, TestDirector 8.0, Java WebSphere

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Analyzed System Requirements and Specifications to identify the business functionalities.
• Involved in identifying and writing Test strategies, Test Plan and Test Cases.
• Responsible for creating QA Standards document which includes application standards, Project specific standards and Window standards.
• Scheduled batch job execution for test cycles and daily schedulers.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking database, and monitored their progress and results.
• Created Test Cases for various levels of testing such as Integration Test, Regression Test, System Test, End-to-End Test and User Acceptance Test.
• Developed and Executed WinRunner Scripts for 6 modules for Smoke & Regression testing.
• Involved in Black Box Testing of the GUI components of the application.
• Developed various test procedures and test cases for integration, regression, system, data validation and user acceptance testing.
• Testing stand alone PL/SQL stored Procedures, Which are used by the application.
• Worked closely with developers to track and fix defects.

Environment: LoadRunner 8.0, WinRunner, TestDirector, JSP, TSL, PVCS, Java Servlets, IBM Websphere, JDBC, XML, ASP, SML, Windows NT, DB2, Oracle 8.0, HP-UNIX.

Confidential

QA Analyst

Responsibilities:

• Performed User Interface Tests, Business Function tests.
• Developed test cases, Test procedures and shell procedures in Software Quality Assurance Basic script language.
• Created SQA repository using SQA administrator.
• Developed software requirements, Test plans, Test procedures, Test cases and using SQA Manager.
• Performed Play back of shell procedures and test procedures using SQA Robot.
• Used SQA Robot to perform recording and playback of shell procedures, test procedures and test cases.
• Test cases include clipboard and file existence, Region Images, Object properties.
• Test results were analyzed in SQA log Viewer and in Text & object comparators.
• Test Procedures and cases were developed in SQA-basic language.
• Generated detailed reports in SQA Manager for developers and testing team.
• Performed Business Functionality, User Interface and Performance tests.

Environment: Oracle, Visual Basic, Windows 95/ NT, SQA Suite