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Quality Analyst Resume

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San Francisco, CA


  • Over 6years of experience working in Manual and Automation Testing as a Quality Analyst.
  • Experienced working in various Software Development Life Cycle(SDLC) methodologies such as Waterfall Model, Agile - Scrum, V Model.
  • Experienced in different phases of Software Testing Life Cycle (STLC) like Test planning, Test Designing, Test Environment Set up, Test Execution and Test Closure.
  • Hands on experience on difference types of Functional and Non-Functional testing like Positive testing, NegativeTesting, Smoketesting, Performance Testing, Regression Testing.
  • Expert in working with various levels of testing like Integration Testing, System Testing and User Acceptance Testing(UAT).
  • Experienced working on diverse types of applications like desktop applications, web applications and Mobile applications.
  • Experienced in Implementing test design Techniques as Boundary Value Analysis, Equivalence Partioning, Decision table technique, State Transition diagram.
  • Experienced in Preparing and reviewing the numerous artifacts such as test case document, test execution Report, Test data matrix.
  • Assisted test lead in the preparation of Test Plan Document and even updated RTM.
  • Experienced in managing test teams, test effort and size estimation, creating test strategy, methodologies and test plans, defining the entry and exit criteria for each of the test phases in the testing life cycle.
  • Experience in working with levels related toBanking and Finance, Retail and Health Care.
  • Experience in Banking for various applications like Asset and Wealth Management, Credit Card, mainframe, Mortgageapplication.
  • Hands on experience in different types of modules in Mortgage Loan Originated System(LOS) like Application, Processing, Underwriting, Closing and Servicing.
  • Hands on experience on working with POS (Point of Sales machine) along with various Associated components with it like scanner, keyboard, display pole, payment terminals.
  • Hands on Experience and Analyzed multiple test scenarios for POS including tests to verify inventory, transactions, product sales, and reports.
  • Experience in testing Electronic Data Interchange (EDI)according to HIPPA Compliance.
  • Experienced in working with Claim adjudication process like Member Eligibility and Validation, Provider Eligibility and Validation, Duplicate check.
  • Experienced in working with Diverse types of Healthcare Systems like system, Benefit Administration System, Provider Information System, Code administration System.
  • Proficient in writing SQL queries to retrieve the data from Database.
  • Expert in documentation tools like SharePoint,Test link.
  • Experienced in creating the test data before executing the test on various application domains
  • Proficient experience on different automation tools like Selenium, QTP and Soap UI.
  • Experienced in Using different types of locators in Selenium like Name, Link, CSS, Class.
  • Hands on experience in Enhancing the scripts like Synchronization, Exception Handling and by using Comments in selenium.
  • Proficient in Using Different Assertions such as Contains, Not Contains in SOAP UI.
  • Proficient experience in adding Parameters using QTP/UFT.
  • Experienced in using different type of objects like Local Object repository &shared object repository.
  • Experienced in using different types of automation Frameworks like TestNG, Cucumber, Junit, Maven, and Data Driven.
  • Proficient in writing, executing and managing Test cases, Bug Reporting and tracking Defects using QC/ALM(Application Lifecycle Management)and JIRA.
  • Experienced working in RDBMS concepts along with the Database objects testing such as Tables, User Defined Data types, store procedures and triggers.
  • Expert on using SQL queries to filter the data and for Data validation.
  • Experience in working with various databases likeOracle and SQLSERVER.


Operating systems: Windows 2003 Server, Windows XP/2000

Automation tools: Selenium, QTP/UFT, SOAP UI

Defect Logging Tools: JIRA, QC/ALM, Bugzilla

Languages: C, C++, X12, JAVA, SQL, HTML, XML

Database: Oracle, MS SQL Server

Methodologies: Waterfall Model, Agile -Scrum, V Model

Front End Tools: MS office, MS Project

Frameworks: TestNG, Cucumber, Node JS, Maven, Jasmine


Confidential - San Francisco, CA

Quality Analyst


  • Designed and documented Test Plan, Test Cases, Test Scenarios, and Test Strategies based on business requirements and Design documents.
  • Identified the Test Cases ad documented them in Quality Center /ALM.
  • Worked with the Developers, Business Analysts and Test Lead to verify and execute the Test Cases.
  • Created test cases, configured and parameterize the data if needed based on Business requirement.
  • Executed negative and positive test cases and log the defect in ALM.
  • Followed up the defect in status meeting and performed re-test, closed after fixed.
  • Performed Functional testing, SIT and Regression testing to verify the entire functionality.
  • Conditioned and prepared test data for the Automation testing team and supported them in understanding the functionalities of the application.
  • Involved in attending weekly status meeting including Off-Shore team, code release meeting, Defect status meeting.
  • Worked closely with Developers, Business Analyst and Test Lead to fill up the requirement gaps.
  • Executed the test in multiple environments (UAT, DEV and Production) to ensure the requirements were met.
  • Maintained test scenarios, test cases and test summary documentation using SharePoint.
  • Responsible for test coordination and test execution of the various functional areas.
  • Attended in Scrum Stand-ups and Code & Design Review meeting for QA updates, defect status, priority and test deliverables, participated in design review meetings to understand technical and functional systems overview.
  • Worked in starting new loan via e-application and processing the loan through it.
  • Used different types of locators in Selenium like Name, Link, CSS, Class.
  • Extensively used in Enhancing the scripts like Synchronization, Exception Handling and by using Comments in selenium.
  • Used Selenium Web Driver to test the web application using various methods like get, quit and managed.
  • Regression test cases were written and automated using Selenium Web Driver.
  • Used different types of frameworks like Maven and Cucumber.
  • Involved in weekly status updates and different team meetings showing the progress of the testing effort and open issues that needed to be resolved.
  • Reviewed test cases prepared by the off-shore team in accordance with defined guidelines and processes.

Environment: Windows 7, QC/ALM, Selenium Webdriver, MS Suite.

Confidential -Clearwater, FL

Quality Tester


  • Performing TCP/IP testing between terminal, POS and hosts daily.
  • Performed diverse types of Functional and Non-Functional testing.
  • Created Java scripts to automate communication between POSand the terminal.
  • Performed stress and load tests aimed at terminal's capability to withstand high/interruptive network traffic.
  • Involved in all the SDLC phases from analyzing the functional requirements and designing the test process documents until the end of the UAT.
  • Working in Agile environment with 2-week sprint iterations using Jira.
  • Created so many test suites for payment transactions using Soap UI.
  • Performed the testing of the payment transaction is secured by using different assertions.
  • Created frameworks using SOAP UI to automate and validate webservice REst API Calls.
  • Executed Test Cases recorded in QC/ALM manually to test the application for its functionality, system integration and verify the Exit Criteria.
  • Performed Front-End Testing and Back-End Testing to ensure data consistency, data type, data integrity using SQL server
  • Maintained Metrics and participated in the Weekly Status Updates showing the progress of the testing effort and open issues to be resolved.
  • Tested distinct functions of the POS system like scanning, payments, returns, reports to make sure that the system meet the requirements and expectation.
  • Extensively tested the store operations and cash register with different POS functions like End Of day, Employee schedule.
  • Tested the self-checkout stations were seamlessly integrated with the new POS system.
  • Scripted detailed Test Cases based on Use Cases, and executed Test cases once sprint started.
  • Submitted defects in Jira with a thorough log analysis outlined in detail.
  • Submitted Test Plans to QA Lead, along with the rest of artifacts needed for release.
  • Assisted to clients remotely and closely working with offshore team to achieve resolution on issues they face.
Environment: Embedded Systems with Linux and custom OS, XML, Java, C, MS Suite, Jira. Soap UI, QC/ALM.

Confidential -Plano, TX

Quality Tester


  • Written Test plans, Test cases, executed Test cases for SQL/backend test and tracked defects in Quality Center/ALM based on the Business Requirements, Functional Requirements, Business Workflows.
  • Worked on health Claims and Premium Waiver application in processing the claims.
  • Created test plans and test procedure templates and guidelines to be used by the QA Team
  • Designed Test cases and Companion Guide development from stage to production, including both internal and external requirements
  • Worked with mobile application simultaneously iOS and Android
  • Responsible for attaining HIPAA EDI validation from Medicare, Medicaid and other payers of government carriers. The Claims were processed specifically on EDI 834 and EDI 837.
  • Conducted Back-End Testing, End to End testing, Regression Testing using various phases of the application
  • Analyzed and tested data on claims manually and writing queries on database for validating data.
  • Used navigate commands allow you to refresh, go-into and switch back and forth between different web pages in Selenium.
  • Used Closed to close single window and Quit commands to close all windows
  • Performed compatibility testing of applications for dynamic and static content of browsers using HTML Ids and X-Path inSelenium.
  • Performed UI testing and front-end testing usingSelenium.
  • Performed cross browser functional testing usingSeleniumWeb Driver.
  • Worked on accessibility user testing,, design, and development of materials
  • Maintained the Test Matrix and Traceability Matrix.
  • Wrote SQL queries to validate data.
  • Able to deliver practical accessibility and usability information to a wide range of clients.
  • Used Quality Center/ALM Checker Diagnostic, a tool to test many of the QC components.

Environment: Windows XP, Linux, XML, WSDL, Selenium, SQL, QC/ALM.




  • Analysis of Business and System Requirements.
  • Involved in setting up the test bed for the following test runs.
  • Installed the required patches to fix the compatibility issues between the Load runner and the Citrix client.
  • Developed Test Plans, Test Cases, & Performance Test Scripts.
  • Tested Performance of Web, Web Services, Citrix Applications and Generated Automation Test scripts using Load runner.
  • Conducted performance, load and stress testing using Load runner by creating rendezvous points to simulate heavy user load, and transaction points to test application response time.
  • Extensively used Performance Monitors to analyze the System Requirements.
  • Parameterized the scripts and enhanced them according to the business process.
  • Extensively worked on Virtual User Generator and Performance Center.
  • Performed Negative testing to find how the functions and variables perform when it encounters invalid and unexpected values.
  • Performed Failover testing.
  • Used different Checkpoints in selenium like ‘If condition’ to track the system.
  • Extensively used different selenus commands like assert and verify.
  • Proficient in experience using Eclipse IDE to design the test scripts.
  • Worked using the different drivers and toggle points in selenium.
  • Worked on Analysis tool to capture the Response Times, Throughput, Passed/Failed Transactions, Errors after each Load Test and Documented the Performance Test Reports.
  • Analyzed Server Logs and SQL Logs after each Load Test.
  • Interacted with Developers and other Teams for Data requirements and Resolving performance issues.

Environment: HP Load runner 9.1/9.52, HP Site scope, Citrix 10.2, MS SQL Server 2005, SQL DM, Crystal Reports & Windows 2003, Selenium

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