SUMMARY

• Total Ten (10) years of Core IT experience in Development & Quality assurance of Web and Client / Server applications like insurance, toll, financial, pharmaceutical and banking sectors
• Involved in SDLC and QA Life cycle with focus in integration testing, regression testing, GUI testing, functional testing, system testing and database testing.
• Experience with industry standard methodologies like RUP (Rational Unified Process), CMMI (Capability Maturity Model Integration) and Agile (Scrum).
• Several years of experience utilizing testing tools like Quick Test Professional, ITKO LISA, Win Runner, Load Runner, VSTS and Quality Center etc.
• Expertise in designing and developing test plan, test cases, traceability matrix and generating test scripts.
• Bug reporting or defect tracking using Mantis, Quality Center, VSTS, Test Director, Bug Zilla and JIRA.
• Database / backend testing using TOAD, SQL Plus, Query Analyzer and Enterprise Manager. Etc.
• Good working knowledge in Unix / Linux Shell scripts and verifying the log files.
• Versatile team player with strong analytical, troubleshooting and problem solving skills.
• Leading the team of onshore / offshore QA Analysts in day to day activities.
• Ability to manage the time lines and work in a team as well as independently.
• Worked as Senior Consultant with MNCs across US, UK and India.
• Ability to handle multiple projects and deliver results on a timely basis.
• Ability to stay flexible and solution - oriented.
• Self-starter, self-motivated and quick learner.

TECHNICAL SKILLS

Operating Systems: DOS, Windows 95/98, 2000, NT, XP,7.0, Linux and UNIX.

Languages: C, Cobol, C# (C-Sharp) SQL, PL/SQL, TSL and SAS (Base, Macro), VB,.NET

Database: Sybase, SQL server 2005/2008, Oracle7.x, 8i, 9i, 11g & MS Access

GUI: Dev/2000, VB 5.0/6.0, Win forms etc

Web/Internet: HTML, DHTML, XML, ASP, JSP, Java, Java Web Server, IIS Web Server.

Protocols: TCP/IP, FIX, SOAP, HTTP/S

Scripting Languages: Java Script, VB Script etc

ERP: SAP SD Module

CRM: Siebel, Microsoft Dynamics CRM

Testing Tools: Win Runner 7.0/7.5, Load Runner 6.5/7.5/7.8/8.0/8.1 , VSTS 2008,VS 2010 Ultimate, Test Director, Quality Center, ALM, QTP 8.0, 8.2, 9.2,11.0, ITKO LISA, OPENSTA, Rally, JIRA, Mantis, Share point and Team Track etc…

PROFESSIONAL EXPERIENCE

Confidential, White Plains, NY

QA Lead Analyst

Responsibilities:

• Prepare and Review Test Plan and Test Strategy documents with business, development and third party teams.
• Involved in complete functional and regression testing of all the front end, back end components of the sites.
• Executed test scripts, identified and logged new defects through HP ALM.
• Performed the SQL Queries to verify the data by using Enterprise Manager.
• Handle the Test Execution process and assign team tasks with respect to Functional Testing, Integration Testing and Installation testing.
• Status Reporting to Senior Management team using dashboard metrics, wiki reports etc.
• Coordinate Onsite-Offshore QA Team members and manage defect tracking tasks such as logging, re-testing & Re-assigning of new / tested defects to the corresponding development and business teams.
• Responsible for presenting UAT’s to the Business teams and other stake holders
• Participated time to time in regression testing & End to end testing for each and every release using both manual and automated scripts using QTP 11.0.
• Good working knowledge in using the Load Runner 11.50 for Performance Testing
• Designed scenarios for Performance Testing, Generating scripts and handling Correlation as well as parameterization using Load runner Vu gen.
• Executed scenarios using Controller and analyzed the results using Load Runner Analyzer.
• Analyzed Load Runner on-line graphs and reports to check where performance delays occurred, network or client delays, CPU performance, I/O delays, database locking, or other issues at the database server
• Attended Change Request meetings to document changes and implemented procedures to test changes
• Leading a team of 5 testers including onshore and offshore & Worked on project deliverable schedule meetings with project management teams, Documentation, Collection of metrics & Audit Reports

Environment: Windows 7.0, QTP 11.0, SQL Server 2005 & 2008 VB.Net, C#, ASP.Net, Microsoft CRM, Load Runner 11.50, HP ALM, Rally (Agile Process) Share Point, Outlook 2010, etc.

Confidential, Madison, WI

Sr.QA Analyst

Responsibilities:

• Extensively worked on Agile Methodology for Sprints and Scrums.
• Worked together to define aSprint DeliveryStrategy, which may includebreaking User Stories into tasks and estimating them in hours.
• Extensively using Rally to Scale Agile to plan and track functional delivery across multiple projects and teams with automatic roll-up of schedules, status and progress.
• Ensured that allTask Cards/Story Cards areupdatedwith revised estimates/status prior to the Daily Scrum.
• Ensured that theburn down chart is updatedand available for all to see prior to the Daily Scrum.
• Extensively used Share point for writing Test Cases, Test Plans and User Stories.
• Coordinate the testing efforts with business users and various development teams.
• Involved in different team review meeting for necessary corrective actions.
• Extensively worked on Automation Tools like Test Partner and LISA.
• Developed the Test Scripts with iTKO LISA for functional Testing.
• Extensively used the iTKO LISA for testing Web Services .
• Created Virtual Service Model (VSM) in the LISA Workstation and used the LISA Virtualize process to simulate the behavior of the server for its clients.
• Also used iTKO LISA to examine and validate the data base tables connecting through JDBC.
• Worked on Automating integration of Quotes, Apps, Policies, Billing, Claims & Docs.
• Wrote the scripts in Test Partner for Validating Demographics.
• Used SharePoint for Updating weekly and monthly summary reports
• Used the Defect Management Tool JIRA for bugs reporting.

Environment: Windows XP, Test Partner 5.2, Oracle 11G,Load Runner 9.50, NexJ Schema CRM, JAVA J2EE, ITKO LISA, JIRA (Bug Tracking Tool), RALLY (Agile Process), MS Office, Outlook 2007 and SharePoint etc.

Confidential, Long Island, NY

Sr.QA Analyst

Responsibilities:

• Studied system specifications and wrote Test Plan, Test Scripts for testing different functionality of application based on requirements.
• Mentored the team members on new testing tools.
• Assessed the test resource potential in their skill.
• Conducted team meeting regularly to assess the projects overview.
• Supported Individuals when they are overloaded with testing efforts.
• Manually implemented several test scripts and documented the results.
• Created Traceability Matrix to track all the requirements will be covered in test scripts and are covered for testing.
• Experienced in functionality, system, integration, regression, and user acceptance testing.
• Effectively used Quick Test Professional as automation tool for Regression Testing.
• Developed test scripts and recording tests using QTP.
• Developed test scripts for Data Driven tests using QTP.
• Good working knowledge in using the VSTS tool for Performance Testing
• Developed Load Test, Web Test and Unit Test in Visual Studio 2010 for web applications.
• Performed the SQL Queries to verify the data by using Enterprise Manager.
• Executed test scripts, identified and logged new defects through defect tracking tool VSTS.
• Attended Bug Review meetings for necessary corrective actions.

Environment: Windows XP, QTP 9.2, SQL Server 2005, VB.Net, Microsoft CRM, Visual Studio 2010 (Ultimate), XML, MS Office, Outlook 2007 etc.

Confidential, Danbury, CT

QA Analyst

Responsibilities:

• Extensive understanding of QA as it applies to all phases of the development life cycle.
• Reviewed the Business Requirement Documents and Use Cases to create test cases.
• Strong testing experience with knowledge of software lifecycle testing/methods.
• Coordinated requirements gathering and logged discrepancies in Mercury Quality Center.
• Performed tests and recorded test results using electronic Signature for FDA submittal.
• Involved in verification, validation of closure of bugs -- defect tracking.
• Modified the test cases according to the Change Request.
• Performed the SQL queries to verify the data by using Toad.
• WroteTraceability Matrix for functional requirements vs. Test Cases.
• Worked with Load Runner for performance and stress testing.
• Worked with VuGen to create Load Runner test scripts.
• Used Controller to create Load scenarios.
• Analyzed all the Load Runner results and created performance summary results.
• Documented all the performance test results.

Environment: Windows XP, Oracle 9 Database, Java, Siperian, Siebel CRM, Sonic and Quality Center, Load Runner 7.8 / 8.1, XML,TOAD, MS Office, Outlook 2003, etc.

Confidential, NY

QA Analyst

Responsibilities:

• Involved in complete Software Development Life Cycle - requirements gathering, analysis, detail design, and system testing.
• Created user defined fields in Test Director for test requirements, test plans and test cases.
• Performed integration testing, smoke testing and regression testing.
• Effectively used Quick Test Professional as automation tool for regression testing.
• Developed Data Driven Tests with QTP to test the application with different data values such as different currency values and taxable amounts.
• Created database checkpoints using QTP to check data integrity.
• Validated integrated global database (Data Warehouse) of marketing, production and finance flow databases by executing SQL statements.
• Tested the application under cross platform environment (Windows XP and UNIX).
• Performed load, stress, and scalability testing done using Load Runner.
• Developed customized reports in test director to submit / discuss them in the review meetings.

Environment: QTP 8.2, Load Runner 7.0, Quality Center, Web Logic, JDBC, EJB, JSP, Servlets, XML, XLS, PDF, Sybase, Win XP and UNIX

Confidential

QA Tester

Responsibilities:

• Reviewed functional specifications, technical specs, change requests and defects.
• Produced test specification for CBS testing and legacy system integration testing based on functional specification, technical specification and program specification.
• Produced system test scripts based on functional specifications and program specification in Test Director.
• Produced system test schedule for each release or version of CBS.
• Issued daily status report to all teams’ managers.
• Coordinating UAT and executing environment build plans.
• Tracking the test scripts and Defects in Test director.

Environment: Pentium PC, Windows NT, SQL Server, ASP, JavaScript, VB Script, HTML and Test Director.

Confidential

Software Engineer

Responsibilities:

• Modified existing SAS programs and created new programs using SAS macro variables to improve ease and speed of modification as well as consistency of results.
• Extracted data from Warehouse using SQL procedure and created SAS data sets.
• Created reports using analysis output and export them to the web to enable the customers to have access through SAS Integration.
• Extensively used SAS procedures Print, Sort, SQL, Means, Freq, etc.
• Developed new or modified SAS programs/macros to load data from the source and create study specific datasets, which are used as source datasets for report generating programs.
• Developed SAS programs, working with DATA step to create various SAS data sets and create files using NULL option in DATA step statement.
• Created and maintained SAS Data sets that are extracted from an Oracle Database.
• Created Oracle tables from SAS data sets by using SAS macros.

Environment: Base SAS, SAS Macros, SAS/Access, SAS/STAT, SAS/GRAPH, SAS/ODS, WinNT, UNIX, Oracle 8.0, MS Access, and Excel 2K