SUMMARY

• He has over 13+ years of experience in Quality Assurance, Quality Control and Software Process Management in the Automotive and Insurance industry.
• Has expertise in Testing Web based software and third party tools using QTP and Quality Center.
• Also has expertise in assessments and process improvements based on CMM / CMMI framework and quality audits.Summary of Expertise
• Agile and Scrum methodology of Life Cycle Development.
• Experienced in Asset Manager 5.x tool from HP.
• Experienced in V - Model and Waterfall model of testing Life Cycle.
• Experienced in testing on different Browsers and different Operating systems
• Experienced in SOA model of development.
• Experienced in testing Web Services.
• Expertise in HP’s QTP, Quality Center, BTO, Load Runner,Test Manager, Rational Functional Tester, Rational Manual Tester, Requisite Pro, Clear Quest, Clear Case.
• Expertise on Descriptive coding
• Experienced in writing System Test Cases using requirement and design specification.
• Experienced in Testing end to end application, data base application
• Experienced in testing User Acceptance Testing
• Experienced in testing data migration activities, manually and using Control-M.
• Experienced in working on Virtual Server test environment.
• Experienced in coordinating testing activities.
• Experience in GUI testing, Backend (Database) testing, Integration testing, System testing, Functionality testing, Smoke testing, Interface testing, UAT
• Experienced in implementing metrics program in project life cycle.
• Experienced in implementing CMM, CMMI & ITIL quality model in Software Development Life Cycle
• Participated in CMMI based assessments
• Experienced in coming up with indicators using GQ(I)M methodology.
• Experienced in Software Process Improvement (SPI) for a software organization with metrics collection.
• Experienced in Auditing Software project from Project initiation to project close down.
• Experienced in dealing with different types of project life cycles
• Excellent communication and interpersonal skills with ability to co-ordinate activities and work in a team environment to the deliverables.

TECHNICAL SKILLS

Operating Systems: Windows 9x/NT/2000/XP, Linux 9

Languages: C, PL/SQL, Visual Basic, Power Builder 6.5

Databases: SQL Server, Oracle, Access, DB2

Servers: Windows NT, 2000 and Linux 9

Frameworks: MFC

Case Tools: Silk Tools (Silk test, Silk Performer, Silk Pilot), Rational Suite, Quality Center, QTP, JIRA

Web Related: ASP, PHP, VBScript, Java script, IIS, HTML, XML

Other Tools: Visual Interdev, Visio, Microsoft Project, Visual Source Safe, Niku, Quick Place and GPSM.

PROFESSIONAL EXPERIENCE

Confidential, Springfield IL

Test Consultant

Responsibilities:

• Developed Test Strategy for the project in coordination with BA’s and SA’s.
• Developed System Test plans understanding Project requirements.
• Developed Test Cases using requirements and Design documents
• Developed Test Strategy for Performance testing using Load Runner
• Reviewed Requirements and Design document and provided feedback for BA’s
• Developed and customized test case template for unit test and System Integration test.
• Created test cases and test scripts for system and regression testing using QTP
• Developed test Scripts using system function and user defined.
• Performed Security testing
• Used extensively re-usable action in the scripts.
• Created re-usable action which is frequently used in the code.
• Maintaining the Organized Object Repository
• Used different function in the code (date, string, etc..)
• Used my VB scripting knowledge to maximum extent.
• Developed test case for UAT using business scenarios and tested the test case along with User groups
• Developed Test results reporting template for the stake holders
• Prioritized requirements for testing and developed test scenarios by modules in the application and mapped them back to the requirements.
• Developed Requirements Traceability matrix to map Test Cases back to the requirements.
• Developed Test Cases basing on the Scenarios, and used different test conditions to confirm application does not break.
• Developed test cases and tested Bach jobs.
• Validate data in DB2 with test results
• Tested Web Services using SOAPUI tool
• Developed Test Cases and tested Adobe Life Cycle Forms
• Developed test cases and tested Crystal reports.
• Used JAWS to validate the Application is up to Usability standards.
• Coordinated testing and involved in Testing the application and reported defects using Rational Clear Quest tool
• Participated in daily Defect Triage Meetings
• Scripted Load Test Scenarios to for mostly used Application modules on Load Runner tool.
• Performed Load testing and reported Load Test results report with bottle necks in the application
• Prepared Test Summary Report for the Client management and also Confidential
• Participated in Lessons Learned session and documented Lessons Learned from the Project

Confidential, Detroit MI

Responsibilities:

• Involved in testing of Application E2E which was developed on .NET
• Involved in regression testing of the defect closed by developers.
• Executed ETL Batch jobs to extract reports.
• Executed Operational Batch jobs for testing purpose.
• Executed SQL queries for validation of values stored in backend.
• Validation the tested results in backend using Core FTP
• Used Data Hub while validating data from backend
• Tracked defects in JIRA defect tracking tool.
• Developed System Test plans understanding Project requirements.
• Performed Security testing
• Developed Test Cases using requirements, Business rules and Design documents
• Developed UAT test cases using the business scenarios to be tested.
• Created test cases and test scripts for system and regression testing using QTP
• Developed test Scripts using system function and user defined.
• Used extensively re-usable action in the scripts.
• Worked on creation of .tsr file for re-use
• Created re-usable action which is frequently used in the code.
• Maintaining the Organized Object Repository
• Used different function in the code (date, string, etc..)
• Used my VB scripting knowledge to maximum extent.
• Worked on Quality Center administration and organize testing.
• Coordinated with the Project teams in creating Test Scripts and getting clarification
• Executed test cases, prepare defect report for the management
• Developed Project based testing metrics report for Program Office.

Confidential, Lancing MI

Test Analyst and Lead

Responsibilities:

• Developed Test Schedules and Resource allocation plan.
• Developed Test Strategy for the testing to follow.
• Developed System Test plans understanding Project requirements.
• Participated in SOA approach strategy meetings.
• Tested Web Services using SOAPUI tool
• Developed Test Cases using requirements, Business rules and Design documents
• Tested web services which were used to get the insurance quote.
• Tested on Different Web Browsers and multi-tiered browsers application using XML
• Created Test scenarios on BTP for the end user testing.
• Created test cases and test scripts for system and regression testing using QTP
• Developed test Scripts using system function and user defined.
• Used extensively re-usable action in the scripts.
• Worked on creation of .tsr file for re-use
• Created re-usable action which is frequently used in the code.
• Maintaining the Organized Object Repository
• Used different function in the code (date, string, etc..)
• Used my VB scripting knowledge to maximum extent.
• Worked on Quality Center to organize testing.
• Developed and maintained test cases which can be utilized for regression test before implementation in different states.
• Developed strategy for load testing using Load Runner
• Involved in Performance testing of the application by creating virtual users.
• Involved in analyzing the bottle necks in application by creating code for checks and error handling.
• Generate reports of performance test and do analysis report for the program office.
• Developed scripts for Load testing using descriptive coding
• Coordinated with the Project teams in creating Test Scripts and getting clarification
• Tracked defects in JIRA defect tracking tool.
• Executed test cases, prepare defect report for the management
• Generated different reports of Load Test for management review.
• Prepared and Reported Various reports (Resource utilization, Defects and Risk) to the management.
• Developed Project based testing metrics report for Program Office.

Confidential, Bloomington IL

Test Analyst Technical

Responsibilities:

• Involved with different projects in Asset Management Solution Center.
• Invoved in evaluating and testing 3rd party tools like HP Asset Management tool
• Used SOA approach in the projects.
• Involved in reviewing and validating requirements for there testability and develop traceablity matrix.
• Involved from requirement gathering while using Agile process for Asset management
• Developed Test Strategy for the project in coordination with BA’s and SA’s.
• Developed System Test plans understanding Project requirements.
• Developed Test Cases using requirements and Design documents
• Developed Test Cases to test Informatica jobs.
• Created test cases and test scripts for system and regression testing using QTP.
• Developed automation scripts for regression testing using QTP.
• Coordinated with the SA’s and BA’s to get clarification on specs.
• Executed Data migration jobs manually and using Control-M
• Used VMware for test environment.
• Tested on Different Web Browsers and multi-tiered browsers application.
• Prepared Test schedule for test case execution of System, Functional, Regression and performance testing.
• Involved in performance testing using Load Runner.
• Coordinated and handled multiple projects at same time
• Executed test cases, prepare defect report for the management
• Developed Project based testing metrics report for Program Office.
• Rational Clear Quest and Lotus Notes databases are used for defect tracking.
• Developed test summary report.
• Developed new process an procedures for ESR /EWR /Security Patch testing.
• Validated the new process with management and implemented in AMSC area
• Coordinating with Project team and stakeholders in identifying critical deliverables in the project life cycle where most of the defects can be injected.
• Lead journey towards defect prevention there by increasing the quality of the deliverables, improving the productive of the project teams.
• Involved in collect defects coming out of the reviews and testing and doing root cause analysis and updated Management with results and recommendation to bring down the defect density rate across the Organization, increasing the productive rate and decrease the rework effort of the project team.

Confidential, Warren MI

QA Analyst

Responsibilities:

• All software projects in GM have to follow SDP-21 process, He was trained on r8.3 and r9 process of SDP-21 and in turn trained project managers
• Involved as QA for Development and Deployment projects.
• Helping Project manager in understanding CMMI and developing Project plans and QA plans.
• Helped PMs on Project Management execution.
• Used Test Director to create test cases and logging defects.
• Managed 6 to 8 Development and Deployment projects as QA analyst.
• Performed Configuration Audits on regular basis on all project and reported defects to PM and QA Manager.
• Conducted audits and identifying non-conformances with respect to CMMi Specific practices and General Practices.
• Performed QA reviews on the project using QA tool and Server based HP QA tool. Reported non-conformances to PM and QA Manager. Helped PMs in closing these non-conformances before the next audit
• Involved in Software Process Improvement activities in the organization.
• Involved in GO-FAST meetings where process improvement initiatives are planned
• Reviewed the new Process to be rolled out for the project and provide feedback to SEPG group on process improvements
• Performed reviews and issued the Quality Certificate to Project team, which were transitioning from one phase of the project lifecycle to other.

Confidential

Software Quality Analyst

Responsibilities:

• Participated in different KPA Workgroups in developing Policy, Procedures, Guidelines & templates (including Forms)
• Helped in defining the Processes
• Get the processes reviewed by SEPG/Management
• Trained the staff on the new/enhanced processes
• Piloted new processes on projects to find out the usability
• Provided support during the roll out (implementation) to the entire organization.
• Assigned to facilitate projects under “Explosion” and “Abacus” systems. This job involved me in orienting the project teams on the processes and ensure that the there are no process gaps
• Participated in preparing project plans (including Risk Mgmt. plan) looking at the user requirements
• Ensured the project team understands the process and able to follow in the project thro’ Orientation/facilitation/handholding sessions
• Monitored the process compliance of the project and report status to PM and SQA Mgr.
• Performed Process / Delivery audit as per the SQA plan
• Participated in Technical and progress reviews
• Escalated issues and resolve them
• Reported status to SQA Mgr. and PM supporting with indicators.
• Reporting to Senior Mgmt. on organization projects performances.
• Analyzed project metrics (defects, schedule, ROI).
• Reviewed the change requests and verify the changes implemented. Approved changes made and released the processes.
• Monitored the data control activities of QMS
• Defined the Configuration Management of QA using the SCM principles applied to projects and managed online status of QMS

Confidential

Responsibilities:

• Responsible for delivering a quality product to the customer
• Tested the whole application manually and by using automated tools
• Developed and maintained comprehensive project test plans, schedules, and provided senior management with accurate and complete status information
• Provided feedback to management for process improvement
• Review the scripts written by team members wrote Test strategies, Test planning, test cases
• Provided ways to automate testing to speed process and ease burden of testing multiple configurations
• Used testing tools to improve/automate testing process
• Tested with increasing number of users using Silk Performer.
• Performed Data driven for Stress testing.
• Performed Database testing using Database checkpoints.
• Assists product developers and technical product support specialists in solution of complex installation problems, Network bottlenecks, and Web server response timings.
• Tested database queries and stored procedures, which causes for delaying the output.
• Tested client/server protocols, TCP/IP, Winsock protocol, POP, SMTP, and SOP protocols.
• Came up with various types of results for the client.
• Ensured that QA standards are followed on projects
• Trained and mentored testers/programmers
• Supervised and provided technical leadership for a group of 7 employees
• Reported testing results/status (network throughput time, response time, number of concurrent connections, number of http hits and complete web forms report) to developers and management.
• Performed System, Security & User Acceptance testing.
• Worked with marketing, and customer management in meeting the requirements.

Confidential

Analyst Programmer (testing)

Responsibilities:

• Developed and maintained comprehensive project/test plans, schedules, and provided senior management with accurate and complete status information
• Used macros to record test cases from use cases
• Tested the whole application Manual, automation tools and Use cases.
• Review the scripts written by team members wrote Test strategies, Test planning, test cases.
• Provided ways to automate testing to speed process and ease burden of testing multiple configurations
• Testing with increasing number of users using Silk Performer.
• Performed Data driven for Stress testing.
• Performed Endurance and Robustness Testing.
• Assists product developers and technical product support specialists in solution of complex installation problems, Network bottlenecks, and Web server response timings.
• Tested database queries and stored procedures, which causes for delaying the output.
• Coming out with various types results using graphs for the client.
• Ensured that QA standards are followed on projects
• Trained and mentored testers/programmers on Quality process.
• Reported testing results/status (network throughput time, response time, number of concurrent connections, number of http hits and complete web forms report) to developers and management.
• Performed System, Security & User Acceptance testing.
• Worked with marketing, and customer management in meeting the requirements.
• Provided feedback to management for process improvement.

Confidential

Analyst Programmer

Responsibilities:

• Participated in all phases of the Software Development Life Cycle.
• Assisted in project manager in coming out with project plan and project cost estimations.
• Assisted in the design and enhancement of system components.
• Developed and maintained web pages, middle tier business objects and stored procedures. Performed various bug fixes identified by the QA team and software enhancements defined by the Product team.
• Participated in the stress testing labs for the system and provided on call support and troubleshooting for new dealers using the system.
• Mentored new developers on to the project. Created a technical document detailing the implementation of the custom components developed.

Confidential

System Analyst

Responsibilities:

• Participated in customer’s requirement gathering and all the phases of Software Development Life Cycle.
• Developed prototype and reviewed with the customer.
• Optimized the database for better performance.
• Prepared Functional specification and technical specification.
• Coded the programmers using Power Builder PFC’s.
• Prepared test plans and test cases for testing.
• Helped User in conducting User Acceptance test and getting system approval from Customer management.
• Regularly participated in Customer meeting and attended project progress meetings.

Confidential

Software Engineer

Responsibilities:

• Worked with the client to gather requirements for adding reporting functionality to the system.
• Developed a prototype of the system by adding tables to the database and SQL queries
• Demonstrated the prototype to the client and performed final enhancements to the system.
• Created a technical document detailing the implementation of the enhanced system.
• Participated in regular customer meeting and project progress meetings

Confidential

Software Engineer

Responsibilities:

• Involved in writing program specifications, reviewing with project leader.
• Coding the programs using developer 2000
• Written trigger and stored procedures
• Developed test cases and done unit testing.
• Coordinated with project leader in integration testing
• Attended project progress meeting regularly