SUMMARY

• Sr. BAQA having diverse experience in Information Technology with focus on analysis of application software for Financial Services including Investment Management, Retirement Services, Commercial Banking domains and Retail Corporate Finance.
• Experienced in manual and automation test techniques to troubleshoot systems.
• Excellent communication and presentation skills.
• Self - starter, quick learner, good team player and have the ability to work independently in time sensitive environment.
• A results-oriented BAQA Lead who is able to maintain projects from inception to completion by maintaining project enthusiasm, a consistent view of the big picture and working the necessary details to completion. 8+ years of experience in managing, coaching and providing direction to the project stakeholders in a quality assurance environment.
• Excellent BAQA experience in various stages of Software Development Life Cycle (SDLC) including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, system management, and reporting.
• BAQA lead with expertise in all phases of testing for client/server and Web applications.
• Experience reviewing and building the automation feasibility studies, ROI Analysis, automation framework (keyword driven, data driven and hybrid) with reusable libraries, object repositories, functions.
• Thorough understanding of the best industry standards in SDLC, QA practices and in delivering the audit compliable project artifacts.
• 11+ years of experience working on onshore-offshore models and managing offshore resources
• Demonstrated ability to manage multiple concurrent projects.
• Volunteer and flexible to work off hours to achieve best results from global teams in projects, willing to travel.
• Thorough understanding of financial services, capital markets and variety of financial instrument types including equity, structured fixed income products and derivatives, options, forex, Trading and Settlement concepts, trade lifecycle and Straight through Processing (STP), order routing, FIX (Financial Information Exchange) protocol and SWIFT.
• Thorough understanding of Portfolio/Investment Accounting Systems. Worked on Eagle STAR and PACE.
• Familiar with data integration frameworks including Tibco Messaging.
• Good knowledge on General Ledger Structure, Chart of Accounts, US GAAP rules, Sarbanes Oxley compliance, Settlement and Reconciliation process, mutual fund accounting, Retirement services Investment work flows including Transfer Agency, trading, NAV valuation, Fund performance, trading, cash and share position settlement and end to end cycles.

TECHNICAL SKILLS

SDLC methodologies: Waterfall, spiral, RUP, Agile

Requirements Management Tools: Use-case Models, Rational Requisite Pro

Business Modeling Tools: Rational Rose, MS Visio, UML

Testing Tools: HP ALM/QC, Bugzilla, Clearquest, Win Runner, Jira,QTP, Load Runner, JMeterSelenium

Operating Systems: UNIX, Sun Solaris, Red Hat Linux, Windows NT/2000, AS-400, Mainframes

Tools: & Programming Languages: Basic knowledge in Java/Visual Basic 6.x, Crystal ReportsDatabases, DW, BI Oracle, DB2, SQL Server, SQL/PL SQL, SQL, TOAD, MS Access, Teradata, OBIEE

Web Technologies: ASP.NET, HTML, XML, JavaScript

Software/Applications: MS Project, Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Sr.QA BA

Responsibilities:

• Worked for Confidential Advisors Technology group in Pre-trade and Post-trade Analytics area. Worked for Fixed Income Analytics Project wherein a webservice is built around TIPS FI Analytics Libraries to accept reference data input and provide bond math/bond calculation. The Analytics service support International Securities (covering Europe, Canada and n Emerging Markets in Latin and South America) such as Corporate, Sovereign and Suprenational; and US Securities such as Treasuries, Agencies, Corporates, Municipals, CDs, Convertibles and Hybrids. The Coupon Types include Fixed, Floating, Step and Fixed-to-Float.
• Reviewed, analyzed and streamlined the requirements and test harness strategies for Fixed Income calculation methods such as of YTW, YTM, Yield to Next Call, Yield to Next Put, Accrued Interest for fixed coupon non-callable and callable bonds.
• Gathered, analyzed and documented business requirements.
• Traslated business requiremets into functional specifications.
• Decomposed functional specifications into a technical design document
• Created test plan for unit testing, covering the right requirements for design and testing. Created efficient and reusable data mapping docs. Identified the risks and proposed risk mitigation strategies.
• Contributed significantly to Confidential ’s Capital Markets Ceneter of Excellence team in a QA assignment proposal for Charles River Investment Management system implementation for Equity and FixedIncome Trading and order management moduels; and in designing UI to build a Roboadviser functionality, at one of the financial services clients.

Confidential, Boston, MA

Sr.BA QA Lead/QA Advisor

Responsibilities:

• Worked as QA specialist and BAQA for multiple Eagle STAR Mutual Fund Accounting projects covering complex functionalities related to STP(Straight Through Processing), NAV calculation, Financial Reporting, security validation, Data transmissions to Thomson Reuters. Financial instruments include equity, fixed income and derivatives products for buy, sell, short sell and buy cover events.
• Projects include Paydown and sink payment processing for MBA/ABS securities, Eagle STAR Scheduler reset for Unity Financial Reporting, Negative coupon Payment processing and Journal entry generation, Security Reference Manager Composite process for Overlay function, Reuters Windows Server Upgrade etc.
• Worked on Eagle STAR components such as Message Center, SRM, Pricing Center, PACE Data warehouse, Work Flow Manager, STAR processing engine and Scheduler, STAR frond end panels. Testing include mimicking several Fund Accounting and Fund Administration user roles.
• Coordinated software development and testing with offshore teams, and tracked defects in HP ALM.
• Liaison between business units and development teams during all phases of the Software Development Life Cycle (SDLC).
• Directed transmissions team in the creation of FTP/SFTP data transmission profiles to third-party vendors for the automated delivery and receipt of pricing valuation data.
• Generated test plans and validated the functionality of both soft and hard edit checks for automated solutions; leveraged PL/SQL to generate queries of Oracle database tables.
• Established processes in newly created QA organization, created templates for Test Management functions.
• Managed global teams from India and Poland. Performed onshore-offshore coordination.
• Involved in building hybrid automation framework for regression test cases in Test Complete.
• Developed, maintained and tracked quality assurance metrics.
• Generated Test reports, which clearly communicated test results, concerns, and project status with an emphasis on project risk including defect rates.
• Interacted with business and development teams to understand and resolve defects in all phases of project life cycle.
• Evaluated go-live risk via a written QM Assessment
• Drove Quality Management practices throughout the project lifecycle.
• Worked for best work output in an offshore-onshore model.
• Streamlined the test requirements, steps and logical reasoning and sequence in test cases; brought visibility to the expected results.
• Quantified Test case writing effort which made easier to monitor and report progress, created report templates suitable to individual project situations- templates include test execution progress graphs; weighted and proportionate allocations of effort and progress to team members carrying different loads.
• Created and maintained Quality Center (QC) instance for Regression Test Case Repository and performed QC administration.

Environment: Eagle STAR and PACE, Filezillaw, MS Project, HP ALM/QC, Test Complete, Jira, Unix, Oracle Exadata, PL/SQL, SVN, Maven, Jenkins

Confidential, Enfield, CT

Sr.QA Lead/Test Process Analyst

Responsibilities:

• Worked as client side QA lead overseeing the quality of test cases (around 6500 in number) and test execution for the IDT project conducted by the software services vendor (Cognizant) team.
• Reviewed and verified the work of 6 cognizant onsite QA leads and 25 to 30 offshore test analysts; work involved 6 different key business capabilities such as Investment Administration, Investment Valuation, Investment Trading, Investment Accounting, Investment Reporting and Investment Reconciliation.
• Identified a sample size of 3200 test cases for internal audit by using data mining techniques, pivot tables and by creating customized queries in HP QC report dashboard.
• Directed the QA team in identifying the right test conditions for around 1200 test cases, increasing test coverage by 20%
• Reduced the test timelines by 15% by identifying around 18% redundant test cases in the test plan sets.
• Rectified test execution process errors by synchronizing the Design doc, Test case framework docs, feed fie extracts in a single location at test case folder level.
• Recommended apt public views in QC report dashboard in a large integration execution effort so that the defects are assessed by business capability and sub-business process area.
• Evaluated the QA phase risk and gave recommendations for UAT and other phases of testing.
• Validated test data in OBIEE reports by cross checking in Teradata tables and views using SQL queries; verified the feed file generation, transfer from the source systems and receipt at target systems by checking the log files; compared and validated file layout details.
• Established rules for Test data valuation for complex end to end business process flows.
• Contributed effectively in identifying key negative test scenarios for UAT testing duly customizing to Confidential Retirement Systems business flows.
• Coordinated and managed the internal test audit effort of 9 SMEs
• Streamlined the traceability doc and made it compliable to external audit by duly referring to multiple requirement, change requirements and design docs.
• Provided reports to management on QA risks and risk mitigation strategies; concise estimates on effort timelines, resource needs and status metrics.

Environment: MS Project, HP ALM/QC, SRM, Phoenix TA, Deltadata FUNDlinx, VPA, Teradata, Informatica, Maestro Job Scheduler, OBIEE

Confidential, Woonsocket, RI

Sr QA lead/Manager

Responsibilities:

• Worked on multiple projects at Confidential -PBM Enterprise shared IT services group, on CVS Retail Finance and Operations related applications used by CVS Corporate Personnel and Retail Store Associates.
• Managed Corporate Systems Portfolio for all test planning, documentation and execution of functional, system and regression tests with a view to uncover defects which led to the overall quality of the applications worked for.
• Participated in scheduling of target dates for testing deliverables, prioritized and monitored activities to meet such dates; successfully managed concurrent projects
• Actively involved in reviews and provided feedback on Requirements, Design documents and Specifications from testing perspective.
• Planned, directed and coordinated the test environment set up and test load schedules
• Reviewed test script automation feasibility study and ROI analysis

Confidential, Philadelphia, PA

Sr Systems QA Analyst /Sr QABA lead

Responsibilities:

• Worked at Wachovia/ Confidential ’s Wholesale Banking- International Trade Technology group, supporting international trade backend processing applications on Mainframe and other associated web applications, used by Trade Operations groups (around 800 members) in their US and non-US offices such as UK-London, HK-Hong Kong, Japan-Tokyo, china- Shanghai, Taiwan-Taipei, and Korea-Seoul.
• Worked on several Wachovia to Confidential merger related initiatives and SWIFT changes projects. Worked on Charter consolidation (report validation), AFS bridge, Hogan bridge, PMAX (validate revenue elements), Midas DDA (validate UK DDA transaction migration), J systems integration (validate Correspondent bank transactions), SWIFT BIC change, SWIFT 2011 standards, Asia trade line migration to Midas (International Accounting entries to Nostro/Vostro accounts), SWIFT 2011 (validate SWIFT transmission of MT7XX, 4XX series from US, UK and Asia offices).
• Developed QA test strategies, test plans to meet the business requirements
• Directed team members in the development of test cases.
• Created test data to validate complex international accounting transactions .
• Maintained a suite of automated regression test cases.
• Coordinated test execution and reporting utilizing the onsite and offshore teams.
• Collaborated daily with development, Operations solutions and management teams to achieve consensus on test plans and test case.
• Provided leadership in the research and resolution of system related defects.
• Assured QA processes are being implemented and carried out throughout the project.
• Lead the testing effort and provided status updates and QA metrics.
• Initiated the idea and contributed in developing a document repository share point site for International QA division which helped cross training on all the application in the international trade region for around 40 team members.
• Created a robust regression suite for international Trade backend system testing area which reduced around 150 hours of recurring training for 6 new QA analysts
• Working as a SME, mentored four contractors and junior level personnel, new to international trade, in understanding the business flows, reducing the learning times and making them to be functional quickly.
• Volunteered to research and solve problems in 5 other peer groups, resulted in reducing 20% of their testing times.
• Volunteered to develop and distribute templates for new QA hire requirements, system and access needs, resulting in reducing 30 hours’ work for QA Manager; created mentoring and training schedules enhancing capacity utilization of the team from 50% to 80%, created datasheets for enterprise level testing and for the reuse of UAT testing which facilitated UAT team to reduce the testing times to 40% compared to their previous testing initiatives.
• Volunteered to work flexible hours in HK and UK time zones to facilitate easy and quick turnaround of the issues in the projects. On 2 HK and 1 UK projects, testing spans reduced by 50% and 75% and testing coverage increased from 60% to 80% respectively.
• Interacted with System Analyst at the early stages of the various projects, reviewed the requirements, and participated in the requirement change discussions, contributed significantly in redefining and making the requirements accurate.

Environment: Oracle 10g, AS400, SQL, HTML, SWIFT, HP Quality Center, Rational Clear Quest, Windows office XP 2003, Outlook, MS Share Point.

Confidential, Merrimack, NH

Sr. Quality Assurance Engineer

Responsibilities:

• Worked in Trading Technology group, supporting custom applications used by Investment Professionals and the Equity Trading desks in Boston, London and HK.
• Assisted the QA Manager to establish Functional test requirements for trade lifecycle process enhancements, including new system development, new functionality, version upgrades, and reporting requirements
• Translated technical, functional and business requirements into re-usable test case scenarios.
• Assisted the automation team in identifying the objects for automation effort of a robust regression test suite.
• Produced documentation such as test cases, test scenarios, test scripts, test results reports, defect reports, trace ability matrices, requirements lists, status reports, and other documentation relevant to software testing.
• Tested and validated moderately complex to complex software-based systems
• Worked closely with other SQA personnel, developers, and business analysts to define, prioritize and communicate testing requirements, test results, and status of SQA related tasks relevant to the completion of a product/project.
• Evaluated, validated, and documented completeness and accuracy of test results.
• Verified compliance for user entitlements in obtaining market data.

Environment: VB.NET, Oracle, AS400, SQL, HTML, Mercury Quality Center, Rational Clear Quest, Windows office XP 2003, Outlook, MS Share Point.

Confidential, Boston, MA

BA/QA Analyst

Responsibilities:

• The Project was to implement Charles River Investment Management Systems replacing the legacy system Mc Gregor IMS for both Fixed Income as well as Equity lines of business. The goal of the project was to maximize the volume of quality trades and to minimize the errors and financial losses.
• Worked on the Trade Order Management implementation of London Trading Desk.
• Performed the gap analysis to get clear understanding of the present testing effort.
• Designed the Test Plan duly coordinating with the other sub-team leaders to minimize duplicity of test conditions.
• Created the test cases and test scripts including anticipating special/exceptional trade scenarios.
• Created Traceability Matrix and matched the requirements with the test cases.
• Ran Trade order cycles for different user groups and users and thoroughly examined the cycle since the conception of the order till accounting systems get updated and settled.
• Tested compliance rules for different user privileges and entitlements.
• Tested Charles River database using Toad and SQL statements to check the accuracy of data updates, changes and deletions.
• Validated “on the run quick security”, “broker set up” functionalities.
• Verified reports for reconciliation between custodian bank and the fund accounting systems.
• Examined the trade workflows for different fixed income securities including derivatives, with changed interested rate, market rate, and yield to maturity

Environment: VB.NET, Oracle, AS400, SQL, HTML, Windows office XP 2003, Outlook, Toad

Confidential, Minneapolis, MN

BSA/Testing Coordinator

Responsibilities:

• The project was to enhance the functionality and appearance of a Annuity Illustrations tool. The goal of the project was to increase annuities sales by providing the Financial Advisors and outside distribution channel with this enhanced and robust tool by duly utilizing in their sales process.
• Prepared the test plan and coordinated the testing process between business and technical testing groups.
• Prepared test scripts and test cases and performed interface and DIT testing.

Environment: VB Script, ASP, HTML, IIS 6.0, Windows Server, Lotus Notes, MS Visio, MS Project, MS Access

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Responsibilities included requirement gathering, business process flow, business process modeling and business analysis.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Designed and developed project document templates based on SDLC methodology.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.

Confidential, Boston,MA

Business Analyst

Responsibilities:

• Interacted with the SMEs and stakeholders to get a better understanding of client’s business processes.
• Identified Use Cases from the requirements and wrote Use Case Specifications document.