SUMMARY

• 7 years of diversified experience in Software Quality Assurance.
• Have good knowledge in testing applications in various industry domains like Healthcare, Banking, Insurance and retail.
• Excellent understanding of various Software Development Life Cycle (SDLC) methodologies such as Waterfall and Agile (Scrum).
• Experience in coordinating and mentoring offshore and onsite QA.
• Experience in setting up the test environment, installations and configuration.
• Expertise in Manual and Automated testing of various Web based applications.
• Created Test Plans, Test Cases, Test Procedures and Test Script.
• Strong expertise in establishing QA policies, procedures, strategies and developing appropriate process to ensure the quality of product.
• Expert in web technologies like HTML and XML.
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Well versed in automation testing tools such as Quick Test Professional (QTP), Load Runner, and Selenium.
• Knowledge of Defect/Bug tracking system with the use of tools like HP Quality Center and Bugzilla.
• Experience in importing/ exporting the Scripts /data into QC by using MS Word and Excel Add - ins.
• Strong working experience in various databases such as Oracle, MySQL, SQL Server and MS Access.
• Good understanding and knowledge of UNIX commands.
• Vast experience in different testing methods such as Functional, System, Regression, Integration, Performance, Security, Positive, Negative, End to End, UAT and Load testing.
• EMR system and EDI transactions for claim process, ICD 9 to ICD 10 conversion knowledge from healthcare domain.
• Worked with Developers, Business Analyst and Project manager to test and document new product and new product enhancements.
• Exceptional analytical, trouble shooting and problem solving skills.
• Excellent Analytical, Decision-Making and Organizational Skills coupled with good co-ordination, communication and interpersonal skills describing a committed Team Player with an ability to handle/organize multiple projects simultaneously.

TECHNICAL SKILLS

OS: Windows 2000, XP, Vista, UNIX

Web Technologies: HTML, XML.

Languages: VB Script, C, java.

Databases: SQL Server, Oracle, MS Access, MySQL.

Web Browsers: IE, Mozilla Firefox, Chrome.

Business Mgmt. Tools: Rational Requisite Pro, MS Office, MS Visio.

Database Query Tool: TOAD, SQL plus.

Testing Tools: Quick Test Professional, Load Runner, Selenium.

Bug Tracking Tool: Bugzilla, Rational ClearQuest, Quality Center, Test Director.

PROFESSIONAL EXPERIENCE

Confidential, Nashville, TN

QA Analyst

Responsibilities:

• Extensively involved in all phases of SDLC (Software development Life cycle) and follows Agile methodology.
• Involved in Preliminary discussions of the Project with the Core Team according to Business Requirement Document.
• Prepared test plans and test cases for manual and automated testing.
• Developed the test cases according to requirement.
• Used ICD-9 HIPAA compliance codes for Identify the particular medical injuries.
• EDI 274/275 code for transaction of electronic prescription according to patient information and healthcare provider information.
• In addition EDI 270 (Eligibility and Benefit Request) and the EDI 271(Eligibility and Benefit Response).
• Involved in Functional, Regression and Smoke testing.
• Prepared the traceability matrices to fill the gap between the requirements and the test cases covered.
• Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
• Developed data driven scripts in Quick Test Professional and executed scripts.
• Used checkpoints to check the functionality in QTP.
• Used synchronization, call function, parameterization, and reusable actions to enhance test affectivity.
• Wrote SQL queries for searching, creating and updating test data.
• Interacted with DBA's, Developers, Systems Engineers and Network Engineers during testing and isolated bottlenecks at different levels.
• Performed Load testing by bombarding the server with users to test the performance of the application under stress conditions using Load Runner.
• Managed and executed test cases and logged defects in defect reporting tool using Quality center.
• Provided status reports to Project Manager.
• Interacted with developers for resolving the defects and setting the priorities.

Environment: Quality Center, QTP, Load Runner, UNIX, Windows XP, IE, Mozilla, SQL Server.

Confidential, St Louis, MN

QA Analyst

Responsibilities:

• Analyzed business requirement documents, functional requirement documents, Use cases, and Use case diagrams.
• Developed Test Plans and Test Cases from the functional requirement document and scheduled the test case execution.
• The project was based on Agile Scrum SDLC Methodology.
• Performed both manual as well as automated testing.
• Involved in Smoke, Functional, Regression, System, Integration and Security testing during all phases.
• Performed manually testing using Cross browser and Cross Platform.
• Validated various Hyperlinks on web pages also performed GUI testing manually.
• Participated in the team to performed User Acceptance Testing.
• Involved in the executing and retrieving the data for SQL Queries.
• Interacted with developers and users to resolve major bugs.
• Created the Automation Test Plan and extensively used QTP for creating scripts for functional and regression testing of various features of the application.
• Extensively used different types of Check points (Standard checkpoints, Table checkpoints, Image checkpoints) using QTP.
• Used the HP Quality Center (QC) defect tracking system, to report and analyze defects during the entire testing process.
• Used TOAD for writing SQL queries, used many types of complex queries for validating, retrieving and comparing the data.
• Communicated testing progress to Business and Project Management team; setup meetings with project managers and other senior members on the project to prioritize testing strategies and Exit Criteria for various testing cycles.

Environment: Windows XP, UNIX, MS-SQL Server, QTP, HP Quality Center.

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

• Attended Scrum meeting every day.
• Documented details of test plans, test cases and expected results in Quality center.
• Extensively documented Test Requirements and Test Plan using Quality center to track the stakeholders requested enhancements and changes.
• Created VB scripts, enhancing, and debugging the test case using QTP.
• Created test scripts using Automation tool QTP and checked the functionality of the application for every release.
• Used Synchronization, Call function, Parameterization, Checkpoints, Regular Expressions to enhance test affectivity also created reusable actions.
• Performed Smoke, Functional and Regression testing using QTP.
• Performed manual and automation tests on various modules using positive and negative scenario.
• Manually manipulate data directly from Oracle database using TOAD.
• Analyzed the end-to-end functionality by testing the application manually.
• Carried out security tests to check that only valid users could access certain sections of the site.
• Writing and reviewing Manual test cases and customizing Quality Center as needed.
• Performed Back End testing of the database by using SQL queries to verify data conversion and data repetition.
• Analyzed test monitoring and take quick test control decisions by the Reports and Graphs using Quality Center.
• Grouped Manual test cases in sets and scheduled them for execution using Quality center.
• Monitored test results, tracked defects and communicated them using Quality center.
• Actively participated in bug meetings with QA team and developers to discuss and resolve outstanding defects.

Environment: Windows XP, QTP, UNIX, TOAD, MS-Word, Oracle, MS-Excel, and Quality center.

Confidential, Oakland, CA

QA Analyst

Responsibilities:

• Designed and documenting Test Plans, Test Cases, Test Scenarios, and Test Strategies based on business requirements and Design documents for Credit Card Online application.
• Identified the Test Cases and documented them in Quality Center.
• Worked with the Developers and the test lead to verify the Test Cases.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the data services.
• Performed Functional testing, Performance testing and Regression testing to see the entire functionality using QTP.
• Used Joins like Inner and Outer joins while testing from multiple tables.
• Performed Automation testing by using Quick Test Professional.
• Performed Data Driven Tests to validate the same scenario with different test data using Quick Test Professional.
• Established connectivity between QTP and Quality Centre and access the functions from QC.
• Responsible for Data driven testing using Quick Test Professional, and written functions using descriptive programming in Quick Test Professional.
• Used Quality Center to store all testing result and for defect Tracking and Reporting.
• Generated enhanced graphs and reports with Quality center.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: QTP, Quality Center, HTML, VB scripting, MS-Office, MySQL

Confidential

QA Analyst

Responsibilities:

• Prepared Test Cases and Test Plan for the different modules of the application.
• Worked on POS self check out / POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.
• Point of Sale application (POS) was customized and tested to generate statements of regular shipping to different retail sales outlets.
• Tested different functions of thePOSsystem like scanning, payments and returns. Moreover, make sure that the system met the requirements and expectations.
• Data was selected from different modules that handle the sales of various goods in each outlet for a specific time span depending on the sales record and performance.
• Validated and exercised the paths through the code for the different test case inputs and determined the appropriate outputs.
• Used QTP for testing some features of application.
• Implemented SQL Queries through TOAD to check the population of the data and do negative testing.
• Tested the compatibility of the different system and devices to the software that was installed.
• Performed data transfer from one server to another using Oracle Enterprise SCM 9.0.
• Validated daily reports generated from POS applications and analyzed them to ensure accuracy.
• Addressed issues of performance, scalability, reliability, extensibility, manageability and security.
• Performed manual and functional testing on various parts of the application and used Test Director for bug tracking
• Documented and tracked defects until resolved using Test Director.

Environment: Test Director, QTP, Windows XP, MS office, Oracle 9i, 360 Commerce