SUMMARY

• Around Seven (7) years of experience in Software Quality Assurance, Software Manual Testing, Building automation frame work, Automation Testing, Web - Based Applications and Client-Server application.
• Experience working in Financial, Insurance and Banking Domains.
• Expertise in preparing Test Plans, Test Cases, Test Scripts, Test Summary, and Test Scenarios Execution based on business requirements and functional requirements.
• Excellent knowledge of all phases STLC (Software Testing Life Cycle), Bug Life Cycle and SDLC (Software Development Life Cycle methodologies) like Agile, Scrum, Waterfall
• Sound knowledge of Black Box, System, Regression, Integration, Functionality, User Acceptance (UAT), GUI, Functionality, Performance, System, Adhoc, Smoke/Sanity Testing, compatibility testing and Stress testing
• Extensive experience in developing Requirement Traceability Matrix (RTM)
• Developed Requirement Traceability Matrix between requirements and test cases to ensure adequate test coverage.
• Excellent working experience with automation tools such as QuickTestPro, Load Runner, Selenium
• Experience in regression testing and performance testing using QTP
• Expert in making data driven and keyword driven test automation framework.
• Experience in writing the code for the automation scripts by using QTP
• Expertise in performing GUI testing including identification of objects and their functionalities.
• Extensively used tools like Quality Center/Test Director, JIRA, Bugzilla, for defect tracking and change management and Quick Test Pro automation, regression and data driven testing.
• Experience in working with different relational database to perform, select, update or maintain information from/to several different sources including databases and spreadsheets.
• Proficient in writing advanced DML and DDL SQL Queries like to retrieve data from databases for Backend Testing using tools like TOAD to check and analyze data integrity and validation.
• Skilled in creating test data including the Test Input Data, Test Output Data, Test Entry and Exit Criteria for different levels of Testing.
• Created and enhanced Vuser script for Parameterization, Correlation, Transaction point and set up the run time setting.
• Experienced in Configuration Management using Visual Source safe (VSS), Sub Version and CVS.
• Prepare and update documents like Environment checklist, Build deployment checklist, Build Acceptance checklist, Test Summary Report etc. for every build release.
• Experience in effectively working with offshore and global teams as a value-add to the client.
• Good communication and inter-personal skills, accustomed to working individually and in a team environment with tight schedules, capable of working efficiently under pressure, manage multiple projects and cross train sub-coordinates in other Functional areas

TECHNICAL SKILLS

• Windows
• Mac and UNIX
• QTP
• Quality Center
• WinRunner
• Oracle
• DB2/400
• MS SQL and My Sql
• SOAP UI
• Putty
• ClearQuest
• Toad
• Bugzilla
• MS-Office
• Lotus Notes
• Languages
• C
• C++
• SQL
• PL/SQL
• VB and Java
• TSL
• Shell Scripts
• Java script
• VB Script
• CRM
• SIEBEL
• Application/web servers
• Web logic
• IIS
• Apache
• Tomcat

PROFESSIONAL EXPERIENCE

Confidential, NYC, NY

QA Tester

Responsibilities:

• Participated in Requirement Review Meetings and Design Meetings to get better understanding of user needs and have better idea of high level and detailed design of application
• Actively participated in all phases of testing lifecycle (Test Planning, Test Analysis and Design, Test implementation, Evaluating Exit Criteria and documentation, Test Closure Activities).
• Analyzed Business and Functional specifications and interacted with Business analyst for formulation of test Plan, test cases and test scripts.
• Involved in designing the Test plans, creating and running the automated and manual test.
• Manually Conducted Positive and Negative testing
• Wrote test cases and executed them manually from HP Quality Center to test the application for its functionality, system integration.
• Performed Manual Testing prior to Automated testing of the application.
• The applications were tested in all different phases, namely Unit Testing, Database Testing, Backend Testing, Performance Testing, Regression Testing and UAT Testing.
• Involved in compatibility testing with other software programs, hardware, Operating systems and network environments.
• Used Object Repository in QTP, in order to understand the Objects properties of application.
• Used Recovery Scenario and Regular Expression for handling the dynamic changes or exceptions in application.
• Supported the automation testing framework team for completing the testing of Siebel CRM modules.
• Involved in developing test cases and executing testing through this framework.
• Wrote VB script in QTP as Descriptive programming for handling different dynamic scenarios.
• Reviewed and Analyzed Test results using the result logs in QTP.
• Manual and Automated Testing is done both front end and back end for modules.
• Converted manual tests to automated test scripts using QTP and enhanced the scripts by adding user defined functions in VB script
• Performed Back End Testing using SQL Queries
• Worked with Parameterization, Descriptive Programming, VB Scripting (Checkpoints), Data Driven Testing
• Performed regression tests to check for unintended errors after the enhancement.
• Conducted Functionality, Back-end and Regression testing during the various phases of the application.
• Responsible for reporting, reviewing, analyzing and comparing bugs.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bugs fixes and update bug status.
• Involved in the setup and maintenance of enterprise and personnel structures in the organization.
• Analyzed performance test results and worked with appropriate IT personnel to resolve areas of performance.

Environment: Windows, MS Office, Java, J2EE, XML, HTML, VBScript, Web Logic, SQL Server, QTP, Quality Center

Confidential, Philadelphia, PA

QA Analyst

Responsibilities:

• Involved in analyzing business requirements and system specifications
• Involved in manual testing and Automated testing of the test cases using QTP.
• Participated in business requirements and functional specifications reviews.
• Experienced in writing VBscript, Developing Framework, Creating Object Repository.
• Conducted UI testing on different modules including data validation in text fields, negative and positive data, data type, boundary value, validation of optional and required fields.
• Performed manual testing of the functionality of the application by inserting data on different test runs
• Responsible for entering, Tracking bugs in Quality Center and reporting the defects to the developers for Modification Request.
• Created Automation Framework using QTP, VB-script, MS-Excel, Mercury/HP QC and reporting defects in Windows and UNIX environments.
• Executed Test Cases for batch programs. This testing involved running the shell scripts and executable at the command line and involved in UNIT testing.
• Defined Recovery Scenarios Manager to recover from unexpected events and errors that occur in testing environment during a run session
• Expertise in finding bugs and reporting to developer with error message and suggestion
• Conducted regression testing using Quick Test Pro after deployment of every build in Test Environment
• Experience in Issue tracking and documenting with comments
• Involved in Testing different set of libraries for better optimization
• Designed test data using MS Excel sheet for testing the application with positive and negative inputs.
• Converted Manual Test cases into automated regression test scripts based on the importance and the frequency of the test case.
• Used QTP to create and maintain test scripts for keyword driven testing and functional testing.
• Defined requirements in Quality center and mapped with the respective test cases for traceability.
• Extensively used Quality center for defect tracking and prioritizing defects.
• Created and maintained the traceability Matrix to determine the test coverage.
• Created and executed SQL statements to retrieve data for testing analysis and test case validations.
• Thoroughly used Joins and Sub-Queries to simplify complex queries involving multiple tables.

Environment: QTP, SQL Server, Quality Center, VB Script, MS office Suite, Windows, Toad, Java

Confidential, Clark, NJ

QA Tester

Responsibilities:

• Involved in all stages of Software Development Life Cycle from requirements gathering to post-production.
• Creation of the Test Strategy, Test Plan, and execution schedule Uploaded Test Plan, Test Cases, Weekly Status Reports, Issue Tracker.
• Participated in weekly Assessment Meetings with BA, QA and Developers and coordinated between Business Team, Development Team, and Testing Team.
• Identified and Documented functional requirements using and mapping them to individual test case requirements in QC.
• Involved in analyzing the applications and development of Test cases.
• Laid down the complete set of processes for the entire Testing lifecycle including, Integration, User Acceptance and System Test along with the Entry and Exit criteria for each phase of testing.
• Reporting, tracking the status of the bugs and assigning severity ratings to them using Quality Center.
• Used SQL statements to validate the quality.
• Extensively worked on preparing test cases for Claims, Report a claim, Quote, Auto Claim, Home owners claim, Vehicle glass claim, New Business Policy, Endorsements, Cancellations, Reinstatements, Renewals in Auto Insurance.
• Regularly used to interact with Functional & Business Experts for issues with Ratings, Premiums Mismatch etc.
• Created Test Cases based on CCR (Change Control Requests) / Functional Specs.
• Performed Manual Testing for Screen Navigation.
• Created Test Scenarios for Positive, Negative, Integration and Regression testing of the application.
• Expertise in designing Automation Framework where test scripts are reusable and easily maintained.
• Extensively used QTP for generating the automated test scripts also used data driven tests.
• Participated in the meetings with the Business suggesting the Change Requests and enhancement requests.
• Maintained Test Matrix for summarized test results information.
• Validated the application against the expected results by inserting Database.
• Participated in defect review meetings with the team members.

Environment: Manual Testing, QTP, Java, JSP, SOAP UI, SQL server, Web Services, HTML, Windows

Confidential, Wilmington, DE

QA Tester

Responsibilities:

• Analyzed and identified the Test Cases based on requirement document of the application.
• Reviewing and modifying the Test Cases
• Used the Active Screen to set checkpoints after recording, created output values and created steps using Method Argument utility
• Used checkpoints, output values, parameterization using Quick Test Pro
• Created scripts in VB for automation testing in Quick Test Professional
• Performed Database Testing using SQL in order to check the Data Validation and Data Integrity
• Working with development teams investigating and correcting software bugs and deficiencies based on the testing results
• Was involved in the regression testing after each modification and enhancement
• Design test scenarios for different user groups based on system requirements, solution diagrams, help files, and screen mock ups
• Accomplish the Test Case on AUT for different Modules
• Regression testing was performed after each new build of the application.
• Documented and analyzed defects using Quality Center and tracked them to completion by communicating with the team.

Environment: Manual Testing, Quality Center, QTP, Visual Basic, Windows NT, Toad, SQL Server

Confidential, NYC, NY

QA Tester

Responsibilities:

• Reviewed the Business Requirement Documents and the Functional Specifications.
• Prepared Test Cases and also updated few existing test cases with different scenarios.
• Performed initial smoke testing to determine if the product was stable enough to withstand a major testing effort.
• Executing test scripts to verify actual results against expected results.
• Performed backend testing by executing the SQL queries.
• Performed Functionality testing, Regression testing, System testing, End-to-end and adhoc testing as needed.
• Performed backend testing in the database to validated correct tables and data is getting updated and inserted.
• Interacted with Developers to follow up on Defects/Issues.
• Performed Regression Testing on various builds to confirm that the defects have been resolved when defect corrections are delivered in a build.
• Performed GUI Testing, Functional Testing, and End-to-End Testing and Defect validation manually.
• Performed black box manual testing of specific non-functional and functional test cases.
• Managed defects using Quality Center.
• Attended project meetings and QA status meetings.
• Updated status to the QA Manager as and when needed.

Environment: Java, J2EE, Oracle, HTML, SQL Server, Quality Canter, Windows