SUMMARY

• Seven plus years of experience in information technology with emphasis on Software Testing, Quality Assurance and Validation/Verification in Insurance, Retail, Healthcare & Banking domain.
• Managed all aspects of requirement gathering, risk analysis, project planning, and scheduling, testing, defect tracking and reporting.
• Experienced in developing/modifying test plans, test cases, test scenarios, automated test scripts and their execution.
• Maintained effective communications and reporting within internal and external groups - Stakeholders, Users, Business Analysts, Development, Technical Support, Testing Team and Project Management.
• Experience in Manual Testing and Automation Testing.
• Experience in using HP Quality Center (QC), HP Quick Test Pro (QTP) and working knowledge of HP Load Runner, MS Project, Jira & SoapUI.
• Extensive experience Web based, Client/server & Desktop Application.
• Proficient in writing SQL queries for testing data integrity and validating business rules
• Experience in Smoke testing, Unit testing, Integration testing, Functional testing, Regression testing and UAT.
• Involved in preparation of Traceability Matrix based on High/Detail requirements and Test Cases
• Ability to prioritize based on severity of issues, business objectives, technical costs and client needs as well as weigh alternatives for resolution.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro, Quality Center, Load Runner, MS Project, SoapUI

Databases: Oracle, SQL, MS Access, SQL server

Languages: C, C++, C#, HTML, VB Script,Java,J2EE,JavaScript,.Net,ASP,XML

Operating Systems: Windows 95/98/2000/XP, Linux and UNIX.

MS Office: Word, Access, Visio, Power Point, Excel

Browser: Internet Explorer, Firefox, Chrome, Safari, Opera

PROFESSIONAL EXPERIENCE

Confidential, OH

QA Analyst

Responsibilities:

• Involved in developing Test Plans, Test Cases and Test Schedules based on high-level and detailed designs.
• Responsible for writing Test Strategies and reviewing test scenarios and cases. Participate in meeting with client for various demos, s on new enhancements and reviews.
• Performed Smoke, Functional, Integration, User Acceptance and Regression Testing on the web-based application.
• Reviewed business requirements for assigned testing projects and made recommendations for changes where appropriate
• Worked with QA Supervisor in estimating the testing effort of assigned projects based on the requirements
• Prepared Test Cases and executed Manual Testing of the GUI of the web application.
• Analyzed Source to Stage and Stage to Target Mapping document indicating the source tables, columns, data types, transformations required, business rules to be applied and target tables.
• Involved in understanding of ETL workflows and ETL mappings
• Developed SQL queries for testing the Conversion & ETL process.
• Developed test cases and test steps from business requirements and documented in Quality Center in accordance with QA standards and processes
• Created test data and set up test environment, wrote test cases, executed them and tracked Defects in Quality Center and helped resolving technical issues with developers
• Performed Cross-Browser Compatibility Testing.
• Provided status updates to QA Supervisor and attended Monthly Test case review Meetings
• Prepared test data, test environment, plan for test and production deployment; Conducted post deployment validation and regular health checks.
• Written SQL queries to perform database testing.
• Worked closely with developers, Business Analysts, product owner to open/resolve issues, troubleshoot issues, support for root cause analysis.
• Creates test data for manual and automated testing when necessary to meet specific scenarios;
• Organized test case reviews and results walkthroughs with stakeholders, raise and maintain defects and obtain needed signoff as per standards.
• Interacted with UAT testers and further modified the application based on the user requirements, recommendations
• Involved in testing related to On-line payment batch processing integration with Fiserv’s payment system.
• Conducted Functional and UI testing using QTP with Valid/Invalid inputs on different browsers and Communicated with Functional Analysts on any issue clarifications.
• Performed Manual Testing of the application. Automated Functional and Regression Testing using HP QTP.
• Performed Regression testing to make sure that all the bugs have been fixed and the application is running properly.
• Utilized HP Quality center as a test management tool for planning and executing Manual scripts and for defect reporting and tracking.

Environment: - Manual Testing, Windows XP, Unix, Oracle, SQL, .Net, ASP, VB Script, PL/SQL Developer, HP Quality Center, QTP

Confidential, Austin, TX

QA Tester

Responsibilities:

• Analyzed user requirements and developed test cases and Test Scripts in Quality Centre.
• Involved in preparing test plan, positive and negative test cases and documenting test results in Quality Centre.
• Performed smoke testing system testing, functional testing, regression testing and UAT.
• Created Data Driven Tests to validate the scenario with different test data.
• Identified critical show stoppers and reported to the developers during the testing phase.
• Used HP Quality Center for Defect Reporting and tracking and maintained the test logs, test reports, test issues and wrote ad-hoc.
• Performed Black Box testing by designing and constructing test cases, test data and test execution.
• Perform data verification against database using SQL queries
• Created automated scripts using VB Script to perform User Interface (UI) testing using HP QTP.
• Modify the Tests and conduct Regression Testing
• Involved in developing Test incident Reports for Defects on daily, weekly and module basis.
• Designed and developed testing tools to improve the quality of reports and data conversions.
• Participated in several walk through and weekly review meetings.
• Performed analysis of development and QA practices, review of design documents
• Responsible for creating, implementing and managing overall QA Strategies
• Took charge and responsibility for planning/executing entire projects
• Perform database verifications using SQL queries to modify and validate test data.
• Developed SQL queries for Back-End testing and Data base testing.
• Worked with developers, business and release managers to discuss the ways to fix the defects.
• Helped new team members to understand the application functions.
• Developed the test procedures and used various Checkpoints (GUI, Bitmap, Text checkpoints).
• Performed Back end testing on the application by executing SQL queries on the Database.
• Execute tests, documented defects, and verified bug fixes.
• Bug Reporting, Defect tracking and Report analysis was done by using Quality Centre.
• Reporting the test execution status in the Bug Review Meetings on a weekly basis with the project group.

Environment: JAVA, J2EE, Oracle9i, Unix, SQL, HP Quality Center 10.0, HP QTP and manual testing.

Confidential, TX

QA Tester/Analyst

Responsibilities:

• Detailed study of the workflows and close interaction with Architects and software developers to understand application functionality, navigational flow and Workflows.
• Interacted with UAT testers and further modified the application based on the user requirements, recommendations
• Scheduled and facilitated test results reviews with Stakeholders, BA’s and Developers, and obtain Stakeholder’s sign-off
• Performed Production validation where applicable post-deployment
• Developed test cases for Functional and Integration testing.
• Test Plan Module in Test Director was used as a repository for the detailed test cases.
• Provided the project team with weekly status reports and test metrics.
• Responsible for preparing Test Plan which describes the features and functions to be tested
• Worked closely with the Application developers on defect resolution.
• Provided testing support to various teams interfacing the application.
• Validated and verified the data using SQL queries.
• Used Quick Test Pro to automate the Regression test cases for R1.0 and R2.0.
• Executed test cases manually to check GUI and functional features of the AUT, compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution.

Environment: Windows, Unix, Oracle, MS Viso, .NET, XML, SQL, HP Quality Center 10.0, HP QTP and manual testing.

Confidential, Detroit, MI

QA Tester

Responsibilities:

• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Work closely with the Business Analysts, assisted in identifying and resolving complex technical issues
• Used HP QTP for Regression testing and Performed Data driven testing, designed verification points to validate the data and develop effective Automated HP QTP Scripts using VB Script.
• Used Quality Center as repository for requirement analysis, design test cases.
• Created Test Scenarios and planned and executed both positive and negative test scenarios
• Worked closely with Production Managers, Technical Managers and Business Managers in planning, scheduling, developing, and executing performance tests
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Executed the Linux shell scripts that invoked SQL loader to load data into tables.Attended weekly report meetings and presented progress updates.

Environment: Windows, Linux, MAC, Java, VB Script, Oracle, SQL Server, HP Quality Center & Manual Testing

Confidential Atlanta, GA

QA Analyst

Responsibilities:

• Analyzed functional specification and created test plans and test cases per user requirements
• Manually executed test plans and test cases to verify actual results against expected results
• Performed both the Positive and Negative Testing
• Performed White Box Testing, Black Box Testing, Regression Testing, System Testing and User Acceptance Testing.
• Extracted data from database and Validated test results
• Follow-up with bugs filed, work with developers to resolve the issues
• Prepared test summaries report for every release.
• Participated in business requirement and functionality specification reviews.

Environment: Windows, Oracle,.NET, HP Quality Center, VSS & Manual Testing