SUMMARY

• Over (13) + years of Software Quality Assurance (SQA) experience working with Client/Server and Web applications.
• Proficient in writing Test Plans, Test Scenarios, Test Cases, Test Steps, and Bug Reports.
• Experienced in preparing and analyzing the Requirement Traceability Matrix (RTM).
• Proficient in all phases of the Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), and methodologies such as Agile and Waterfall.
• Knowledgeable in performing various types of Testing such as Sanity Testing, GUI Testing, Back - end Testing, Functional Testing, System Testing, Regression Testing, and User Acceptance Testing (UAT).
• Competent in writing and executing basic SQL queries to extract and analyze data primarily in Oracle Database.
• Experienced in Exploring and Implementing UFT (formerly QTP) tool for testing the Product/Software.
• Have hands-on experience in evaluating QTP/UFT along with the ability to work with Test Automation Frameworks Team for QTP/UFT.
• Expert in using QTP/UFT for validating functionalities of the Web applications.
• Skilled in writing Automation test Frameworks such as Data Driven Framework, Keyword Driven Framework, and Hybrid Framework.
• Proficient in using SoapUI test harnesses for web service Testing.
• Extensively versed in Bug tracking with a high level of detail, accuracy, and informative recreation steps using tracking tools such as Quality Center (ALM), JIRA, DevOps, and Serena Business Manager (SBM).
• Well-versed in delivering presentations to the stakeholders regarding testing issues at various levels of the organization.
• Experience in determining LOE & POC for Manual & Automation Testing Strategies.
• Capable of managing/leading a team of software testers, mentored junior testers to develop subject matter experts in application and system functionalities.
• Detail-oriented, excellent communication and interpersonal skills, and possess technical, analytical, and leadership skills. Thrive in both independent and collaborative work environments.

TECHNICAL SKILLS

Testing Tools: HP ALM, UFT, Ranorex, JIRA, SBM, HP LoadRunner, Bitvise, HP Quality CenterHP Quick Test Pro, SOAPUI

Programming Languages: VB Script, JavaScript, HTML, XML, SQL, PL/SQL, C/C++, C#, Java

Databases: Oracle, SQL Server, MySQL, DB2

Operating System: Windows, Unix/Linux

PROFESSIONAL EXPERIENCE

Confidential - Reston, VA

QA Engineer (Manual Testing)

Responsibilities:

• Maintained compliant reporting and documentation of all quality results; tracked, and analyzed audit findings for process improvement.
• Developed, modified, and executed software test plans, defined and solved for test data needs, and tested to ensure the outgoing software and technical products met and exceeded quality standards.
• Wrote and executed functional, UAT, regression, and stress/load test cases, identified and logged discrepancies, ensured traceability of test cases to requirements, produced QA reports, prepared and reporting metrics.
• Conducted research and investigated for all audit findings to determine the root cause.
• Planned, organized, coordinated, and tracked testing activities to ensure the successful deployment of projects.
• Reported defects in the defect reporting system and ensured the defects were tracked, re-tested, and closed promptly.
• Worked with automation Engineers and provided detailed test scripts to automate.
• Analyzed business and functional requirements and translated these requirements into robust, scalable, and operable solutions.
• Utilizes database and other technologies to perform validations, capture test scripts, and report generation.

Environment: Agile, Microsoft SQL Server Management Studio, Jira, Selenium, PHP, Angular and React, Javascript, My SQL, Microsoft Office Suite, Azure DevOps.

Confidential, High Point, NC

Senior Quality Assurance Analyst

Responsibilities:

• Has collaborated with the Project Manager, Development Team and Business Analyst to deliver a quality product to clients.
• Managed and ensured requirements were met through the entire SDLC by participating in QA, UAT, and production deployment/implementation.
• Involved in prioritizing test execution based on project timelines.
• Coordinated with Project Team, Developers, and Business Analyst to verify requirements and identify key test cases.
• Develop and execute functional test scenarios utilizing user stories contained within Agile Sprints.
• Performed cross-browser testing to check apps works on different browsers and versions
• Participated in various Scrum ceremonies such as Sprint Planning, Daily Scrum, and Sprint Retrospective meetings.
• Logged defects and tracked defect status, worked with developers to reproduce and resolve defects, and performed regression testing.
• Built data, and use cases and ensured the environment was ready for execution and project delivery.

Environment: Agile, Microsoft SQL Server Management Studio, C#, SoapUI, Microsoft Office Suite, Bitvise, Ranorex, Azure DevOps.

Confidential, McLeansville, NC

QA Analyst/Test Lead

Responsibilities:

• Projected, scheduled, and tracked assigned tasks, determining the scope and provided input to manage work effort, project resourcing, and risks as required.
• Controlled the analysis and quality processes throughout the software lifecycle while continuously driving quality into the overall work process.
• Participated in user interviews, workflow/process analysis, surveys, and documentation analysis to compile, evaluate, reconcile and determine user needs, requirements and objectives.
• Created, reviewed, and evaluated business and product requirement documentation, use cases, technical/design documents, architecture/workflow diagrams, and other specifications as inputs into test documentation.
• Developed, reviewed, and provided inputs into test plans, user acceptance plans, test cases/scenarios, test matrices, and other quality documents.
• Performed and provided support for the test execution, defect reporting, and resolutions using the SBM tool, user testing/reviews, metrics reporting and status, results validation, and documentation storage.
• Collaborated with various IT entities such as the Development, Application Support, Infrastructure, to ensure the proper implementation of key functionalities, requirements, and processes.
• Served as a conduit between the development team, Internal business unit, and external clients.
• Organized and managed assigned tasks, provided project estimations, performed risk assessments and planning.
• Worked with the Developer to conduct Data Mapping (CRUD) and ACID Properties Validation.
• Provided peer support, and production support during normal and off-hour timeframes.
• Analyzed complex processes and systems, identified problems, developed logical conclusions and implemented effective solutions.
• Solved practical problems and dealt with a variety of concrete variables in situations where only limited standardization existed.
• Created weekly and monthly reports to submit to the client's management team.
• Presented the release documents to the upper management for sign-off.

Environment: Agile, Java, .Net, Web Services, SBM, SQL Server, Oracle, Windows, MS Office.

Confidential, Washington, D.C

Automation Engineer

Responsibilities:

• Prepared and maintained Test Plans using Frameworks and contributed to Effort Estimation for Testing.
• Developed automation test scripts using UFT for Regression and Functional testing and executed test cases to ensure business and technical requirements traceability and complete test coverage.
• Analyzed and grouped manual test cases for automation.
• Supervised preparation of test data, analysis of the Test Scripts Results, and reports.
• Handled the documentation and execution of complex software test plans and strategies.
• Tracked the issues and status of the bugs till closure in HP ALM.
• Involved in testing the Backend Database with SQL responses.
• Converted existing Manual Test cases into UFT automated test scripts to perform Regression Testing.
• Created automated test scenarios for GUI, Functionality, Integration, Database, Boundary, and Regression Testing using UFT.
• Executed Regression test cases using UFT scripts and debugging automation scripts in UFT when a failure occurred.
• Wrote Test Scripts for Data driven testing using parameterization in UFT using Excel sheets.
• Coordinated and supported user-acceptance test plans.
• Prepared bug reports using the JIRA defect-tracking tool.
• Provided technical support upon hardware and network issues to end users.
• Scheduled meetings with the development team to discuss the issues and updated statuses accordingly.

Environment: Agile, HP ALM, SQL Server, JIRA, VB Script, UFT, Java, Java Script, Citrix, HTML, Windows, MS Office.

Confidential, Ashburn, VA

Test Analyst

Responsibilities:

• Analyzed and reviewed System Requirement specifications and Developed Requirement Traceability Matrices, Test plans, and Test Cases for quality assurance purposes.
• Executed Test cases and verified the actual results with the expected results.
• Participated in most of the phases of Software Development Lifecycle (SDLC).
• Executed individual test cases to satisfy both positive and negative testing.
• Conducted Smoke, Functional, Compatibility, and Graphical User Interface testing.
• Worked in Agile SDLC methodology and Black box testing.
• Maintained the test logs, test reports, test issues, and defect tracking using HP Quality Center.
• Used HP Quality Center as the bug tracking and reporting tool.
• Developed SQL queries for checking the Data Transaction and Database Integrity.
• Checked object's properties, page, and text properties using checkpoints in QTP.
• Used QTP Functions, Actions, Synchronization, and Regular Expression in test automation.
• Debugged automated scripts in QTP.
• Conducted Functional and Regression Testing using QTP.
• Followed documentation standards and ensured support documentation was created and updated per requirement for all standard software.
• Identified and documented software defects and retested them using corrected code to resolve the issue promptly.
• Participated in periodic QA and Development Team meetings.

Environment: Agile, HP Quality Center, QTP, SQL, C, C++, Java, Java Script, MS Office, HTML, Windows

Confidential, Owings Mills, MD

QA Tester

Responsibilities:

• Participated in creating the project plan, and test plan along with software enhancement estimation processes.
• Reviewed and suggested updates for Business and Technical Design Document.
• Conducted both Manual and Automated testing of the application.
• Conducted and tracked results of smoke, functional, integration, regression, performance, and backend/database testing as needed.
• Managed the requirements using Requirements Plan Manager in HP Quality Center.
• Implemented the knowledge of Web Services Testing using SoapUI tool and SQL server.
• Utilized Dictionary object in QTP to maintain Test data in Excel files.
• Created and ran a basic script using QTP by recording user actions.
• Inserted verification checkpoints, synchronization points, and parameterized data in test scripts using QTP.
• Worked on defect management system and reported on progress and any critical risks involved to management.
• Tested applications to check the free flow of the application.
• Used JIRA and Quality Center to report newly found bugs, managed existing bugs and validated bug fixes, tracked issues, reviewed codes, recorded defects, and wrote test scripts.
• Attended weekly defect report meetings and presented progress updates.

Environment: Quick Test Pro, Quality Center, Java, JIRA, VB Script, HP LoadRunner, HTML, MS Visio, MS Project