SUMMARY

• Accomplished and motivated professional with20+years of IT experience in analysis, design, development, testing and implementation of software applications in Windows environment. Very focused on customer satisfaction and has consistently succeeded in delivering to a high level of customer satisfaction and forms strong relationship with customers.
• Expert in QA, SDLC, Requirements gathering, analysis, Defect and Release management, test plans, test cases & executing test scripts and Automation.
• Experienced with Java, .Net, SOA, Web Services, Postman, SOAP UI, WSDL, RESTful Web Services, XML, JSON, DBMS and RDBMS technologies.
• Conducting tests such as Sanity Testing, Smoke testing, functionality, positive, negative, integration, user acceptance, regression, black box, performance, integration, and security.
• Good team member with excellent inter - personal skills.
• Ability to learn new software techniques quickly.
• Collaborating with developers, managers, Business, and team members to coordinate job tasks.
• Excellent analytical, organizational, and creative skills. Highly organized, motivated, energetic, self-starter, detail oriented, Strong Team Player, Customer facing Skills and very good Presentation skills.
• Expertise in Leading the Onshore/Offshore Teams.
• Extensive experience in a variety of industries including Healthcare, State Government, Supply Chain, Retail and Telecom Service provider Projects.

TECHNICAL SKILLS

Test Management Tools: TestRail, HP QC, MTM.

Testing Types: Manual, Performance, Black box, White box Testing, Load, Smoke Testing, functional, Regression, Integration, Backend, System, UAT and ETE Testing.

Defect Tracking Tools: ALM, Jira & TFS.

Methodologies: AGILE & Waterfall.

Database: Oracle 10g/11g, My-SQL, SQL Server 2000.

Tools: Toad, WIN-SQL Tools, Team viewer

Languages: C, Java, & XML.

Operating Systems: Windows 10, Windows NT, Vista, and Window 7, Linux and Unix.

PROFESSIONAL EXPERIENCE

Confidential, TX

QA Lead

Responsibilities:

• Interacting with client for gathering and analyzing the business requirements and preparing the Project Planning for testing, tracking, and leading the progress of projects.
• Work with business analyst to determine feasibility of requirements and for resolving production issues.
• Evaluate, Project planning, design, Task Allocation, develop and execute tests for new applications, products and/or enhancements to existing applications and provide the recommendations.
• Attending the team meetings and providing the valuable feedback to the Team.
• Co-ordinating the Detected bugs classified based on the severity, Risk Management and getting the bugs fixed.
• Document and/or review testing results working closely with Developers and Business Analysts to resolve reported issues.
• Experience with Agile practices and implementing agile process with sprint synchronization.
• Ability to perform gap analysis and develop functional spec.
• Coordinating in Testing the Application in UAT environment.
• Review UAT Test Schedule and the Requirements for SIT.
• Identification of UAT Test Scenarios and Creation of Requirement Traceability Matrix (RTM).
• Coordinating in through Testing Android devices and its apps.
• Using different browsers and Android devices to do complete site/app QA to make sure everything works.
• Testing apps on different Android mobile devices.
• Mentoring QA team members.
• Manage testing project timelines, and provide testing feedback in all areas, paying close attention to high-risk areas and communicating testing concerns.
• Tracking the status of the Projects and ensuring the Projects adhere proposed schedule.

Environment: Window, Microsoft .Net, Oracle SQL Developer, Oracle EBS, Azure Dev Ops, Web Services, Postman, SOAP UI, JIRA.

Confidential, Alpharetta, GA

QA Lead

Responsibilities:

• Interacting with client for gathering and analyzing the business requirements and preparing the Project Planning for testing, tracking, and leading the progress of projects.
• Ability to understand business use cases and convert them in Test Scenarios.
• Attending the team meetings and providing the valuable feedback to the Team.
• Co-ordinating the Detected bugs classified based on the severity, Risk Management and getting the bugs fixed.
• Work with business analyst to determine feasibility of requirements and for resolving production issues.
• Document and/or review testing results working closely with Developers and Business Analysts to resolve reported issues.
• Experience with Agile practices and implementing agile process with sprint synchronization.
• Ability to perform gap analysis and develop functional spec.
• Coordinating in Testing the Application in UAT environment.
• Identification of UAT Test Scenarios and Creation of Requirement Traceability Matrix (RTM).
• Mentoring QA team members.
• Manage testing project timelines, and provide testing feedback in all areas, paying close attention to high-risk areas and communicating testing concerns.
• Tracking the status of the Projects and ensuring the Projects adhere proposed schedule.

Environment: Window, Microsoft .Net, Oracle SQL Developer, Azure Dev Ops, Oracle EBS, Web Services, Postman, AWS, SOAP UI, JIRA.

Confidential, GA

QA Lead/Functional Consultant

Responsibilities:

• Interacting with client for gathering and analyzing the business requirements and preparing the Project Plan for testing and tracking the progress of Retail projects.
• Work with business analyst to determine feasibility of requirements and for resolving production issues.
• Ability to understand business use cases and convert them in Test Scenarios.
• Evaluate, plan, design, develop and execute tests for new applications, products and/or enhancements to existing applications
• Testing on Handheld devices 3190/3290 for ticketing.
• Document and/or review testing results working closely with Developers and Business Analysts to resolve reported issues.
• Experience with Agile practices and implementing agile process with sprint synchronization.
• Develop and create testing data needed to execute manual and automated test cases
• Web Services & SOAP UI.
• Perform software configurations and deployments to manage testing system for successful testing results.
• Performed testing with Postman, Web Services and SOAP UI.
• Coordinating in Testing the Application in UAT environment.
• Review UAT Test Schedule and the Requirements.
• Work with Users and BAs to gather User's UAT Scenarios and Acceptance Criteria Review.
• Identification of UAT Test Scenarios and Creation of Requirement Traceability Matrix (RTM).
• Following the QA best Practices and ensure good quality goals are met.
• UAT Test Data Preparations and review.
• Work on the Sprint release, attend retrospective meeting and provide QA Feedback on continues improvement.
• Manage testing to project timelines, and provide testing feedback in all areas, paying close attention to high-risk areas and communicating testing concerns.
• Tracking the status of the Project and ensuring the Project adhere proposed schedule.
• Assigning the tasks to the Team and mentoring the Junior QA team members.
• Conducting Bug/Defect Triaging with the teams.
• Strong expertise with the modern web, mobile and native iOS/Android application development and testing.
• Using different browsers and Android devices to do complete site/app QA to make sure everything works.
• Test apps on different Android mobile devices.
• Hands on Mobile testing, Security testing and Hands held devices.

Environment: Window, Java, Oracle SQL Developer, Web Services, Postman, SOAP UI, XML, HP QC/HP ALM, Microsoft Teams, Outlook, X-Ray & JIRA.

Confidential, Dunwoody, GA

Test Lead/Functional Consultant

Responsibilities:

• Following the QA best Practices and ensure good quality goals are met.
• Attending the team meetings and providing the valuable feedback to the Team.
• Detected bugs, verify the Error logs, Audit Logs and classified them based on the severity and report the bugs.
• Involved in Cloud Migration, Cloud Integrations and Data Migration for the Project.
• Coordinating in Testing the Application in UAT environment.
• Reported Data defects and interacted with associated Team to resolve the data discrepancies.
• Coordinating in testing the web-based applications and the ETL data validation.
• Identification of UAT Test Scenarios and Creation of Requirement Traceability Matrix (RTM).
• Used SharePoint for document repository for the Projects.
• Collaborating closely with regional teams, product managers, technical architects, engineers and other cross-functional stakeholders, to ensure that the product solution delivers against business objectives.
• Present detailed process and system changes to leadership.
• Assigning the tasks to the Team and mentoring the Junior QA team members.
• Testing Mobile Apps on IOS and Android devices.
• Test apps on different Android mobile devices.
• Review UAT Test Schedule, Requirements and Prepare UAT Test Strategy and Test Plan.
• Work on the Sprint release, attend retrospective meeting and provide QA Feedback on continues improvement.
• Involved in Security testing for one of the projects.
• Conducting Bug/Defect Triaging with the teams.
• Develop KPI metrics and document basic report requirements as identified by the business to ensure business systems are standardized and continue to work properly.

Environment: Window 10, Java, Oracle SQL Developer, Azure SQL Server, XML, Jboss, HP QC, Microsoft Teams, AWS, TestRail & JIRA.

Confidential, Alpharetta, GA

Test Manager/Product Lead

Responsibilities:

• Interacting with client for gathering and analyzing the business requirements and preparing the Project Plan for testing and tracking the progress of E-Commerce projects.
• Involved in the Development, designing, implementation and support of software that meets business requirements of the E-Commerce projects.
• Define product requirements and set roadmap priorities SAP and NetSuite Cloud Projects.
• Coordinate with E2E of Oracle SaaS Business Application with testers and monitor progress of the Testing and provide the Results, Status updates to Upper Management.
• Develop and manage product strategy, go-to-market, and launch plans.
• Lead cross-functional teams including engineering and marketing to development and release of new features and technologies.
• Involved and worked on Oracle EPM, ERP & EBS Release R12 (12.2.x) including full lifecycle implementation experience, configuration and testing Application.
• Exposure to Oracle supply chain cloud modules such as Order Management, Inventory, WMS, Manufacturing, Quality etc.
• Following the QA best Practices and ensure good quality goals are met.
• Collaborating closely with regional teams, product managers, technical architects, engineers and other cross-functional stakeholders, to ensure that the product solution delivers against business objectives for E-Commerce projects.
• Collaborating cross-organizationally with sales, marketing, customer support, operations, legal, compliance, risk management, engineering, user experience, QA and other functional areas, to ensure alignment with related go-to-market activities
• Monitoring impact of product features on conversion, consumer engagement, and other key metrics.
• Involved in Data Migration, Data analysis, Data Management, API, ETL and Integration Testing.
• Customized Roles & Permissions for Employees, providing them access to variety of Transactions, Forms and Reports per their Role in the Company.
• Documented FRDs for Add-On Modules of ITR’s Enterprise Container Management.
• Reported Data defects and interacted with associated Team to resolve the data discrepancies.
• Used Adobe Experience Manager (AEM) to build Website and Mobile Apps.
• Actively involved in Solution Design, Configuration and Testing of the Phase I of Enterprise Container Management Suite App developed by ITR.
• Configured and created the required custom fields and custom records for Secure Data Link solution developed at ITR along with the following:
• Uploaded and deployed the scripts developed by ITR’s technical resources.
• Integration testing for the solutions including the setup of Payment Gateway.
• Involved in Performing the testing on cloud-based Point of Sale (POS).
• Co-ordinating the End-to-end testing with QA team for all the Add-On Modules of WMS (Warehouse Management System).
• Providing Support to the builds for WMS (Warehouse Management System).
• Prepared the User Manual for Phase I of Enterprise Container Management.
• Actively participated in-group meetings focused in resolving technical issues encountered while testing the application.
• Mass updates - Correction of Improper/Duplicate data imported from legacy systems.
• Coordinating in Testing the Application in UAT environment and Back End Testing.
• Installed appropriate bundles to enhance the usage of Oracle NetSuite/Salesforce for Advanced promotions and Payment Gateway.
• Work on the Sprint release, attend retrospective meeting and provide QA Feedback on continues improvement.
• Have experience on Mobile testing Apps on IOS and Android devices.
• Involved in creation of Proof of Concept (POC) for feasibility of automation.
• Assigning the tasks to the Team and mentoring the Junior QA team members.
• Involved in UAT testing for one of the Long-term Project.

Confidential

SQA Lead

Responsibilities:

• Act as a liaison between system users and development teams evaluating user needs and system capabilities.
• Supporting the daily needs of users on the application to include application specific questions, details on application functionality, security/user profiles and problem/issue resolution.
• Develop and maintain requirement traceability matrices.
• Have Solid understanding of healthcare regulations - ACA (Affordable care act), American Disabilities Act (ADA), ICD-9, ICD-10, HCPCS, CPT, CDT, DRG, EDI (837,, 835 and 834), Revenue, HIPAA, 21 CFR Part 11, FDA, Membership, Enrollments, Billing, Members, Member Portal, Payers, Claims, Providers, Enterprise Care Management, Clinical R&D functions such as clinical operations, biometrics or regulatory affairs, Child Support, MDR (Medical Devices Regulatory) and EMR.
• Performed testing in the web-based applications and the ETL data validation.
• Experience in Informatica, Data Mining, Data analysis and writing SQL queries
• Testing Java web services and API's (SOAP & REST APIs).
• Used Selenium for Smoke testing.
• Experience with working with TFS for Defect Management and for the User Stories.
• Identifying development tasks and track progress against project plans utilizing TFS.
• Develop metrics and document basic report requirements as identified by the business to ensure business systems are standardized and continue to work properly.
• Identify and remove any impediments/distractions that interfere with the team’s ability to deliver against their commitments.
• Assist with prioritization of E2E Testing and resolution of defects/bugs and lead the daily defect review Meetings.
• Assigning the tasks to the Team and mentoring the Junior QA team members.

Environment: WINDOWS 7, .Net, JAVA, MY SQL, NoSQL, Jenkins, TFS, GIT, JMeter, Informatica, Jason, SOAP UI, Swagger, ServiceNow, Share Point, Excel, Visio, PowerPoint, MS Project& MTM.

Confidential

QA Lead

Responsibilities:

• Interacting with client for gathering and analyzing the business requirements and preparing the Project Plan for testing and tracking the progress of projects.
• Involved in the Development, designing, implementation and support of software that meets business requirements.
• Coordinating in creating the test cases using functional and business documents.
• Reported Data defects and interacted with associated Team to resolve the data discrepancies.
• Co-ordinating the End-to-end testing with QA team for all the Add-On Modules of WMS (Warehouse Management System).
• Providing Support to the builds for WMS (Warehouse Management System).
• Performed the testing on cloud-based Point of Sale (POS).
• Tested the Integrate and release embedded software components part of new POS terminal software solutions.
• Coordinating in through Testing Retail POS and Mobile apps background.
• Actively participated in-group meetings focused in resolving technical issues encountered while testing the application.
• Detected bugs and classified them based on the severity and report the bugs.
• Coordinating in Testing the Application E2E in UAT environment.

Environment: Window 10, Apache HTTP Server, MySQL, SOAP UI, C++, Java, HP QC, Excel, Visio, PowerPoint, MS Project& JIRA.

Confidential

QA Lead

Responsibilities:

• Preparing the Project Plan for testing and tracking the progress of project
• Performed Smoke, GUI, Functional, Compatibility, E2E Testing and Regression Testing
• Involved in Developing Test Plans, Test Cases & Test Scripts.
• Responsible in providing regular test reports to the management.
• Performed Load Testing in one of the Electus Project.
• Used Test Complete for Smoke and Regression Testing.
• Performed testing in the web-based applications and the ETL data validation.
• TOAD is used to perform manual test in regular basis. Oracle is used in this project to write SQL queries.
• Involved in the OEBB and PEBB Open Enrolment testing.
• Involved in one of the Data Migration Project for couple of Clients.

Environment: WINDOWS XP, WINDOWS 7, Red hat Linux, Unix, IBM AS 400, IBM FileNet, FileZilla, HTML, HP Quick Test, Test Complete, Quality Center/HP ALM, Load Runner 7.x /8.x, Share Point, Toad, Excel, Visio, PowerPoint and JIRA.

Confidential

Software Engineer

Responsibilities:

• Analyzed High/Low Level Business requirement from the Client.
• Involved in the installation and configuration of the application.
• Worked on ‘Hottext template module’ which is useful for clinicians in saving time in making the patient data and avoid making manual mistakes.
• Testing of Medical Devices.
• Involved in analyzing Ambulatory requirements.
• Developing Hot Text ModuleusingC# (WPF with XAML) asfront endand connecting to Middle tire (Java) using Web Services.

Environment: Windows2000, C#, XAML, Java, Eclipse, Jboss, SQLServer2K, Hibernate, EJB3.

Confidential

Java Developer

Responsibilities:

• Completely involved in life cycle of the whole project
• Developing the code for the Online testing and Training and followed the MVC (Model View architecture)
• GUI development for accessing the Information by using Java, JSP pages.
• Communication establishment and Implementation through http protocol.
• Development of Storing and retrieving information through JDBC Programming.

Environment: Java, J2EE, C++, JDBC, Tomcat/web logic5.1, Oracle9i, Servlets, CSS, AWT, HTML and JavaScript, JSP, Windows 95