SUMMARY

• 8+years of professional experience in the roles of Sr. QA Analyst with expertise in Automated and Manual software testing.
• Expertise working with Off - shore team and assigning testing responsibilities and follow up till test completion and reporting the status to Project Manager. Responsible for updating the weekly reports.
• Experience in the Quality Assurance Life Cycle (QALC) aspects such as creating Test Plans, Test Cases, Test Scripts to perform different types of testing and validation.
• Strong commercial manual testing experience in Pega.
• Over 2 years of experience on PRPC PegaRULES Process Commander as design Testing, and PRPC work flow experience.
• Experience in Manual testing and Automation testing. Sound Knowledge of Software Testing Life Cycle (STLC) and Bug Life Cycle.
• Extensively worked with all phases of testing including creation of Test plans, Test Strategy, Test case specifications, Traceability Matrix, Test execution, Defect tracking, Resolution, Documenting and Reporting.
• Good understanding and exposure in Software Development Life Cycle (SDLC) aspects such as Requirements Analysis, Design, Development, Testing and Deployment.
• Good knowledge of different software development models like Waterfall and Agile.
• Experience in working with projects delivered through Agile and Experience in working with Scrum Methodology.
• Experience in Requirement Analysis, Test Planning, Test Case preparation, and Test Data preparation, Test Case Execution, Defect Reporting and Documentation.
• Proficient in Automation tool like Selenium,Quick Test Professional (QTP). Created, maintained, and executed VB scripts in Expert View.
• Hands on experience in Bug Tracking Tools such as Test Director, Quality Center (QC), and Bugzilla. Usage of SharePoint for maintenance of Quality Documents.
• Experience in System and Integration testing, User Acceptance testing, Ad-hoc Testing, Smoke Testing, Sanity testing, GUI testing, Black-box Testing, Compatibility Testing and Regression testing.
• Created Load Runner scenarios and scheduled the Virtual Users to generate realistic load on the server using
• Experienceintesting web services withParasoft SOATest, Soap UI.
• Good knowledge of SQL and experience at conducting Backend Testing by writing and executing SQL Queries for Oracle database.
• Maintaining knowledge of Medicare and Medicaid rules and regulations pertaining to the Facets configuration and evaluating the impact of proposed changes in rules and regulations.
• Knowledge of health information and health care services regulatory environment including HIPAA, Medicaid/Medicare, CCHIT, EDI and XML.
• Knowledge of Automation Frameworks and hands on experience at identifying processes/areas to be automated.
• Excellent Communication skills, Documentation Skills, Problem solving ability, analytical and quality conscious.
• Hands-on experience with Rational Team Concert.
• Ability to self-manage. Capable of working under tight timelines. Understands various communication channels and escalates appropriately.
• Worked on different domains including Healthcare, Financial, Web and Internet based trading applications.

TECHNICAL SKILLS

Testing Tools: HP QTP 9/10/11, HP Quality Center ALM 11/10/9, Test Director, QTP, Ranorex, Selenium, Visual Studio, Bugzilla, C, Visual Studio, Clear Quest, Win Runner 7.5, RTC 4.0.1,Load Runner, Jmeter, SOAtest, GIT, SQL Server. Pega PRPC

Programming Languages: Visual Basic, HTML, XML, SQL, Java, J2EE, C#.

Scripting Languages: VB Script, XML, HTML, and JavaScript, C#.

Databases: MS Access, SQL Server, Oracle, DB2,PlSQL.

Web Technologies: HTML, XML, and VB Script, Apache, Web Logic

Operating Systems: UNIX, Linux, Windows 95/98/NT/2000/XP

Other Tools: Parasoft SOATest, SQL, PL/SQL, Toad, MS Office, PowerMHS, FACETS, SOAP UI 4.6.1, Git Version Control.

EDI Standard: EDI X12(ANSI), HIPAA

Transaction Sets: 837,835,270,271,276,271,278,820

PROFESSIONAL EXPERIENCE

Confidential, Durham, NC

Test Lead / Sr Software QA Engineer

Responsibilities:

• Analyzed system specifications, requirements and developed detailed QA documentation that included test plan, test cases, test procedures, test reports and QA good practices.
• Participated in writing HLS (High Level Scenarios) Test Plans, Test Strategies, Test Scenarios and Test Cases from business and functional requirement documents.
• Reported software defects inHP ALMand interacted with the developers to resolve technical issues.
• Worked closely with the Business Analysts, Developers and DBA team to resolve issues.
• Extensive Backend testing by writing Complex SQL Queries.
• Responsible for managing a team, planning activities, creating test plan, requirements Traceability Matrix and standard templates (Daily status, defect status, defect process etc.)
• Prepared Test data to enable the software to be quality checked.
• Writing test cases/scripts within PEGA PRPC and correct the according to the erroneous outcomes
• Tested web services using Postman tool.
• Tested Mobile Application using Emulator (IOS and Android Devices)
• Participated in risk management to help determine best use of testing resources and trained the team members to understand the strategies involved in testing the application.
• Involved in database testing by writing and executing SQL queries to validate that data is being populated in appropriate tables. Extensively used SQL queries to perform back end testing to check data integrity.
• Daily stand up to discuss about all possible tasks and technical issues with Business System Analyst and Developer.
• Participated in peer reviews and walkthroughs on the Preliminary Test Approach, which contains high-level test conditions for verifying the software solution.
• Experience working with offshore team.

Environment: Pega HP ALM 11.0, Oracle, SoapUI 5.3.0, SOAtest, Selenium,UIpath,Postman,Ultra47, ADO, Quick Test Professional, Visual Studio, Jira, GIT, Agile Model, SQL, MS Access, Java, C#, Web services, xml.

Confidential, Durham, NC

Sr.QA Engineer

Responsibilities:

• Analyzed system specifications, requirements and developed detailed QA documentation that included test plan, test cases, test procedures, test reports and QA good practices.
• Participated in writing HLS (High Level Scenarios) Test Plans, Test Strategies, Test Scenarios and Test Cases from business and functional requirement documents.
• Reported software defects inHP ALMand interacted with the developers to resolve technical issues.
• Worked closely with the Business Analysts, Developers and DBA team to resolve issues.
• Extensive Backend testing by writing Complex SQL Queries.
• Responsible for managing a team, planning activities, creating test plan, requirements Traceability Matrix and standard templates (Daily status, defect status, defect process etc.)
• Prepared Test data to enable the software to be quality checked.
• Expertise in creating and enhancing test automation scripts using Ranorex, along with Selenium and Coded UI exposure.
• Worked with the Ranorex automation tool by using the Ranorex Recorded, Ranorex Repository, and the Ranorex Spy also evaluated Coded UI with its data driven and assertion capabilities
• Performed automation evaluation for the Ranorex autmation tool that involved using Recording Code modules.
• Created Shared and Local Object Repositories in Ranorex.
• Implemented Data-driven tests with Ranorex, along with validation using AttributeReg, and Return/GetValue features. Also used the Spy's 'Track' feature to get an Object's properties.
• Familiar with the Ranorex code modules.
• Tested web services using SoapUI tool.
• Tested Mobile Application using Perfecto (IOS and Android Devices)
• Participated in risk management to help determine best use of testing resources and trained the team members to understand the strategies involved in testing the application.
• Involved in database testing by writing and executing SQL queries to validate that data is being populated in appropriate tables. Extensively used SQL queries to perform back end testing to check data integrity.
• Daily stand up to discuss about all possible tasks and technical issues with Business System Analyst and Developer.
• Participated in peer reviews and walkthroughs on the Preliminary Test Approach, which contains high-level test conditions for verifying the software solution.
• Experience working with offshore team.

Environment: HP ALM 11.0, Oracle, SoupUi 5.3.0,SOAtest, Selenium, Quick Test Professional, Visual Studio, Ranorex, Jira, GIT, Agile Model, SQL, MS Access, Java, C#, Web services, xml, Micro Focus Rumba, Perfecto.

Confidential, NJ

QA Engineer

Responsibilities:

• Analyzed System requirements to develop the Test Plan. Mapping Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan.
• Performed Functional, Black Box, System, Integration, Smoke and Regression Testing.
• Working with Scrum Team and daily stand up to discuss about all possible tasks and technical issues with Business System Analyst and Developer.
• As a member of the Scrum Team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Prepared Test data to enable the software to be quality checked.
• Reported software defects inALMand interacted with the developers to resolve technical issues.
• Tested web services using SoapUI Pro
• Tested for content, comprehensiveness, layout and functionality and involved in positive and negative testing of the application.
• Analyzed results using Load Runner Analysis tool and analyzed Oracle DB connections, sessions, Web Logic log files.
• Extensive Backend testing by writing Complex SQL Queries.
• Responsible for conducting the defect review meetings with the development and business teams on a daily basis to report and discuss the validity of defects opened by the testing team.

Environment: Pega HP ALM 11.0, Oracle, SoupUi Pro, Agile Model (Scrum Methodology), SQL, MS Access, Java, Web services, xml.

Confidential, Durham, NC

QA Engineer

Responsibilities:

• Analyzed System requirements to develop the Test Plan. Mapping Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan.
• Performed Functional, Black Box, System, Integration, Smoke and Regression Testing.
• Working with Scrum Team and daily stand up to discuss about all possible tasks and technical issues with Business System Analyst and Developer.
• As a member of the Scrum Team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Prepared Test data to enable the software to be quality checked.
• Reported software defects inQuality Centerand interacted with the developers to resolve technical issues.
• Tested web services using Parasoft SOATest tool.
• Tested for content, comprehensiveness, layout and functionality and involved in positive and negative testing of the application.
• Used Quality Center for bug tracking and reporting.
• Extensive Backend testing by writing Complex SQL Queries.
• Used Git for version control.
• Uploading test cases from SOATest to Quality Center with the help of VAPI Script.
• Responsible for conducting the defect review meetings with the development and business teams on a daily basis to report and discuss the validity of defects opened by the testing team.

Environment: HP ALM 11.0, Oracle, Parasoft SOATest, Git version control, Agile Model (Scrum Methodology), SQL, MS Access, Java, Web services, xml.

Confidential, Durham, NC

QA Analyst

Responsibilities:

• Analyzed System requirements to develop the Test Plan. Mapping Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan.
• Performed Functional, Black Box, System, Integration, Smoke and Regression Testing.
• Creating Test Cases in Quality Center as per Functional Requirements.
• Working with Scrum Team and daily stand up to discuss about all possible tasks and technical issues with Business System Analyst and Developer
• Prepared Test data to enable the software to be quality checked.
• Involved in the automation of test cases from the scratch and developed a full regression suite for the entire project.
• Helped manual testing team to setup and run automation scripts in Quality Center.
• Prepared automation user guides that will help manual team run scripts from Quality Center.
• Worked on HIPAA Standard Transaction Forms X12-837 for Equivalent Encounter Information, X-12-835 Claims Payment and Remittance Advice, X12-Health Care Claim status request and response, X12-270/271 Eligibility for a Health Plan and X12-820 Premium Payments.
• Handled requests for proposals, making presentations to customers, and negotiating project timelines and deliverables.
• Validated ID Cards, Welcome kits for member enrollment & fulfillment process for Group & Individual business.
• Validated group and individual SBC documents as per data mapping for different plans.
• Verified compliance of SBC layout as per DOL SBC template.
• Performed setting up test data, triggering all Fulfillment and Handling Types using Power MHS.
• Tested Group and Individual Member enrollments and benefit packages.
• Performed Smoke Testing, Functional Testing, and System Integration testing on EDI Health care transactions.
• Involved in creating test cases for EDI 837 Claims (I & P) Transactions.
• Processed claims for the Batch adjudication system and validated the full payment cycle process.
• Reported software defects inQuality Centerand interacted with the developers to resolve technical issues.
• Experienceintesting web services withSoap UI.
• Generated SQL queries to validate various reports, loads and extract processes.
• Tested for content, comprehensiveness, layout and functionality and involved in positive and negative testing of the application.
• Used IBM Rational Team Concert to maintain the Estimated and actual effort.
• As a member of the Scrum Team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Used Quality Center for bug tracking and reporting.
• Extensive Backend testing by writing Complex SQL Queries.
• Responsible for conducting the defect review meetings with the development and business teams on a daily basis to report and discuss the validity of defects opened by the testing team.

Environment: HP ALM 11.0, QuickTest Professional 10.0/11.0, Oracle 11i, Java/J2EE, Agile Model (Scrum Methodology), RTC 4.0.1, PowerMHS, SOAP UI 4.6.1, FACETS, VB Script, SharePoint, XML,TSO/ISPF,QMF,Oracle11i, DB2, SQL, MS Access, Web logic.

Confidential, Irving, TX

QA Engineer

Responsibilities:

• Analyzed System requirements to develop the Test Plan. Mapping Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan.
• Test Case development and defect management using Quality Center.
• Performed Functional, Black Box, System, Integration, Smoke and Regression Testing.
• Closely worked with the Dev / Business team to ensure that testing needs are met.
• Prepared Test data to enable the software to be quality checked.
• Reported software defects inQuality Centerand interacted with the developers to resolve technical issues.
• As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Generated SQL queries to validate various reports, loads and extract processes.
• Reviewed the Application Specific Data Masking Agreement to understand what Classes are being mapped.
• Reviewed the CTG list of Sensitive Data Elements
• Used the Optim Compare report to check that each Class identified in the sample is mapped per the Standard in a consistent and predictable manner and ensuring that data with identical values before mapping get identical values after mapping.
• Checked for consistency of mapping with regards to referential integrity (Parent/Child) relationships maintained.
• Looked for security holes (ex. Dblinks) which could be exploited and for any lingering files/db/artifacts which were not mapped.
• Tested for content, comprehensiveness, layout and functionality and involved in positive and negative testing of the application.
• Used Quality Center for bug tracking and reporting.
• Extensive Backend testing by writing Complex SQL Queries.
• Responsible for conducting the defect review meetings with the development and business teams on a daily basis to report and discuss the validity of defects opened by the testing team.
• Attended weekly tactical meetings

Environment: Quality Center ALM 11, Agile, Scrum, IBM RTC, IBM OPTIM, Aginity Netezza Workbench, SQL Developer, SharePoint, XML,Oracle, DB2, SQL, COBOL, WinSCP, MS Access.