SUMMARY

• Result oriented professional with 6+ Years of hands - on experience in diversified fields of the Software Development Life Cycle with experience in managing testing lifecycle process end to end using Agile and Waterfall methodology.
• Strong domain knowledge in Insurance (Annuity), Banking and telecom domains.
• Extensive experience in Software Development Life Cycle (SDLC) from requirements phase through Implementation phase.
• Strong experience in Manual UI application Testing and ETL (SQL) testing.
• Hands on experience with automating UI test cases using Selenium Java.
• Good hands-on experience in ALIP policy admin system.
• Extensive experience in User Acceptance Testing, System Testing, End-to-End Testing, Functional Testing, Smoke Testing, Regression Testing, Verification & Validation.
• Quick learner in adapting to learn new tools, techniques and approaches.
• Handled multiple tasks and worked independently as well as in a team under tight deadline.
• Expert Test Engineer in developing, debugging, troubleshooting, resolving issue in development, integration, test and UAT environment.

TECHNICAL SKILLS

Automation Tools: Selenium with Java, Cucumber framework, Maven, TestNG, Soap UI, Jenkins, Postman

Test and Defect Management Tools: HP ALM/Quality Center, JIRA, qTest

Database/Tools: Microsoft SQL Server, DataGrip

Packages: Adobe Acrobat, MS Office

Methodologies: Agile, Waterfall

Applications: Mainframe, ALIP, Confidential files, Firelight, iPipeline (AFFIRM), Ebix, DCM, Dcoupace, Siebel CRM, GESW, Metasolv

Version Control: GitHub

PROFESSIONAL EXPERIENCE

Confidential, West Des Moines, IA

QA Analyst

Responsibilities:

• Worked on the Confidential files enhancements and verified that POV, FAR, COM, LNA and IFT files generated with Confidential layouts.
• Created test plans, test case, manual and automation scripts to create greater coverage for all initiatives assigned.
• Validated the data comparison of certain records/the entire file against Confidential layout.
• Monitored the daily reject files and reject codes and discussed in daily scrum/standup call regularly.
• Monitored daily Automation regression suite and made code changes for new Confidential file enhancements.
• Used Git/GitHub for version control and repository, Jenkins as CI/CD tool and Selenium Grid for multi-browsers parallel testing.
• Used CRUD operations for API testing and sending multiple HTTP requests.
• Worked on Profile Preferences for FI 3.0 implementation and verified the creation of ALIP policies for profile preferences.
• Ran daily regression Jenkins jobs for Confidential files and monitored that the file enhancements for FI 3.0 implementation did not impact the existing products.
• Created policy from different policy admin systems through automation and validated that the commissions generated for Confidential agents correctly populated in COM file.
• Validated the premium transactions and post issue transactions processed over policies with Custodial ownership captured in FAR file.
• Worked on POV file validation that captured the Party and Agent details. Verified that party and agent address information are sent to Confidential .
• Created request for new agent (AA), Additional appointments (AI), Address change (AD), Transfer (TR) in DCM through LNA process.
• Actively participated in daily scrum calls, Sprint planning and retro sessions.
• Managed test cases in qTest and linked the defects in JIRA.
• Served as backup QA Lead and led a team of six QA testers. Coordinated with offshore team members and helped them to resolve the business-related queries.
• Used functional knowledge of applications to provide technical assistance in identifying, evaluating and resolving complex test problems.
• Worked closely with developers to resolve defects, issues and understanding the functionality.

Confidential, West Des Moines, IA

Systems QA Analyst

Responsibilities:

• Created an automation test plan for automating the test cases related to FileStream.
• Performed end to end testing of HELMS for a project related to adding a new enrollment status code in HELMS.
• Executed release level automated regression test scripts.
• Written SQL queries for verifying the data between HELMS outbound Clearing House file and the backend database.
• Created test data for parent loan, LSS loan, Zero balance loan and invalid SSN.
• Worked on test scripts for verifying new enroll code against the existing enroll code process.
• Created test scripts for validating CAM0103 mobius report for loans in repayment, immediate repay, loans that entered repayment based off disbursement date calculation and max inschool time.
• Worked on updating the test scripts for validating the new field to track the school code at forbearance level in HELMS.
• Processed all the letters in HELMS and verified that those letter flow through DCS. Verified those in the respective print Streams as well.
• Validated borrower benefits and SCRA benefits that are applied for all the loans based on eligibility criteria and verified that those benefits are waived/calculated correctly.
• Worked on automation scripts for validating different production support tickets.
• Created many feature files using Gherkin language, performed verification using assertions.
• Led QA team during critical phase of project (when QA lead was assigned to another team) and coordinated with offshore every day.
• Tracked and reported defects in HP ALM and interacted with developers to resolve technical issues by participating in daily defect status calls.
• Participated actively in the product backlog grooming sessions, sprint planning sessions, daily standup and retro sessions.
• Tracked status of testing coverage and communicated with internal and external teams.
• Provided demo to business every two weeks on the current progress of product development.
• Co-ordinated with different teams during the regression phase and helped them for their validation.
• Worked on an Agile Scrum methodology to ensure delivery of high-quality work with monthly iteration.
• Completely owned an application testing and validation for all user stories in agile Scrum team for each sprint.

Confidential

QA Analyst/QA Coordinator

Responsibilities:

• Reviewed and analyzed the business requirements.
• Created a high-level test strategy and present it to the business team.
• Created and initiated the testing workbook before the test case creation begun.
• Identified the test scenarios and developed the detailed test cases according to the business requirement and prepared pre-conditional data for testing the application.
• Created test data (mobile connection order) using Siebel and prepare a bill using Kenan.
• Developed and executed the Test Plan, Test Scripts and Test case execution based on Waterfall methodology.
• Validated the data in the backend Microsoft SQL Server database and compare against UI.
• Extracted data from Excel and Text file to generate reports for customers billing invoices.
• Experienced in testing web-services(soap) using XML data format.
• Generated planning traceability report and requirement traceability matrix for each release.
• Evaluated the readiness of test environment.
• Tracked and reported defect in HP ALM/Quality Center and interacted with developers to resolve technical issues by participating in daily defect status calls.
• Co-ordinated with UAT team and help them for their validation.
• Used functional knowledge of applications to provide technical assistance in identifying, evaluating and resolving complex test problems.