SUMMARY

• QA Tester with 7+ years of extensive experience mainly in the E - commerce Domains at Client\Server, Web Applications using Manual Testing Techniques and Automated.
• Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, RUP and Agile Methodologies, Agile PLM
• Excellent QA experience in all phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) with good working knowledge of QA methodologies like AGILE, Scrum and Waterfall.
• Expertise in using Testing tools SOAP UI, UFT/QTP, and ALM/Quality Center.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Domain knowledge across multiple industries Retail (POS), and Supply Chain.
• Skilled with various testing phases including Black-Box, Regression, System, Integration, End to End (E2E), Adhoc and User Acceptance Testing (UAT), Performance Testing.
• Good experience in QTP - VB Script, Descriptive programming, developed reusable functional libraries which are used in different scripts.
• Expert in working with JIRA, Microsoft Test Manager.
• Expertise in Point of Sales (POS) applications, store systems, Inventory and supply management tools and systems.
• Experience in using the open source API testing tools like SOAPUI and POSTMAN for functional /regression /performance testing & test automation of SOAP/RESTful Web Services.
• Experience on Multi & OMNI channel implementation, including Foundation, Merchandising, Inventory, Pricing, Planning, Warehouse Management, Distribution, Order Management (OMS) & Supply Chain management.
• Experience in Functional Testing, GUI, Regression, Smoke, System, Integration, Sanity, Black Box, User Acceptance Testing, End to End testing and Cross Browser testing of Client/Server, Web based & Mobile applications.
• Knowledge in Application Life cycle Management (ALM).
• Hands on experience in SQL Server new features in test environment.
• Extensive testing experience with AS400 Mainframe Technology.
• Expertise in Oracle table data manipulation using SQL queries and UNIX commands.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.
• Extensive working experience in Oracle on UNIX Environment.
• Experienced in validating source to target mappings, their implementations viaETLtools, and the testingprocesses involved in a data warehousing environment.
• Highly detail oriented, organized, analytical and efficient in approach
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS

Testing Tools: UFT/QTP, SOPA UI, ALM/Quality Center

Bug Reporting Tools: ALM/ Quality Center, Bugzilla, JIRA

Databases: SQL, DB2, MS SQL Server, Oracle, MS Access

Languages: C, C++, SQL, PL/SQL, .Net, JAVA, VB

Query Tools: TOAD, MS SQL Server, My SQL, SharePoint.

Other Tools: MS OFFICE Suite (word, Excel, Power point, Visio)

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. QA Analyst

Responsibilities:

• Responsible from Test planning to execution and defect reporting and tracking.
• Regular interaction with the core developers helped us in fixing the defects in less time.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements
• Tested different types of transactions like sales, returns and voids and even exchanges using different tenders like Cash, credit cards, debit cards, gift cards, and foreign currencies.
• Applied discounts/promotions on different types of transactions.
• Verified Saleswx trace logs to check the request and response from POS to CRM and JDE interfaces as part of Web service testing.
• Played key role in defining test automation procedure and standards, creating UFT/QTP scripts for all the modules, which reduced the regression cycle drastically and improved the testing efforts for daily builds.
• Performed Manual testing and Automation testing using UFT/QTP for all POS applications and Web based Applications.
• Executed Project Network Application System Testing as well as Regression testing web based application on Java platform.
• Tested POS on different languages.
• Performed end to end testing to validate the data across the interfaces.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software.
• Performed data driven testing by data driver wizard and parameterization in UFT/QTP for web based application.
• Wrote UFT/QTP VBScripts for data driven, functionality, database and regression testing of POS, and PMS applications.
• Writing Complex SQL queries and optimizing SQL Queries
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Used JIRA for logging Defects and tracking.
• Directed set up of test environment, automated test execution, bug contribution and reporting for every POS product release.
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Executed automated test cases in ALM/Quality Center and reported defects in JIRA
• Detected, reported and tracked defects using ALM/Quality Center.
• Conducted the defect report in ALM/Quality Center.
• Interacted with the developers to report and using ALM/Quality Center.
• Used ALM/Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.
• Upgraded the existing Test Scripts and created new scripts for client application to be able to work for new versions and patches, which improved product quality.

Environment: WebLogic, JAVA, VB Scripting, ALM/Quality Center, UFT/QTP, Web Services, SOAP UI, XML, UAT, eCommerce, JIRA, POS, MS SQL Server, MS project, MS OFFICE, Visual Studio etc.

Confidential, Cincinnati, OH

QA POS TESTER

Responsibilities:

• Reviewed and analyzed the business requirements for the Point of Sale (POS) application and developed test cases for each functional requirement.
• Developed user defined functions for validation and ran test scripts successfully and documented the output in ALM/Quality Center.
• Extensively worked intestingreporting tool,by writing test cases and executing them in full software development life cycle.
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization.
• Worked as a POS QA tester in the agile development environment with frequently changing requirements and Features set.
• Prepared Test strategy and Test Plan for each Release cycle along with the UAT test plan.
• Wrote Test Plans and Test Scripts for e-Commerce retail projects.
• Created Automated End To End Regression Flows and Financial Regression Test Suit for the POS Application using UFT/QTP and other open source automated tools.
• Wrote and executed test scripts and test cases for POS, Retail Payment Processing, Back office and Central Office functionalities.
• Conducted GUI, Backend, Data Driven and Security Testing and regression testing on new builds/versions.
• Followed Agile Methodology to emphasize on real time communication over written documentation and to minimize risk by implementing software test effort in short time sprints or iterations.
• Wrote Manual Test cases for POS based on Functional and Business requirements.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Done the API testing Using SOAP UI tool creating customers and Validate in Back end and front end systems
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Performed data-driven testing on the application by using parameterization technique on UFT/QTP
• Worked on ALM/Quality Center to effectively manage the product life cycle.
• Performed integration testing, regression testing, usability testing, and functional testing on POS system as needed.
• Performed Functional, System, Security, localization & User Interface testing of POS application.
• Performed Database Validation Testing and manipulations using SQL quires.
• Worked with ETL group for understating mappings for dimensions and facts
• Wrote SQL queries to retrieve data from DB2 databases after data migration.
• Created test data set to cover boundary value test scenarios, mission critical test scenarios and for negative testing purpose.
• Work with Team members to organize data for Testing Web Services for various Client Products.
• Modified and Edited the XML to validate the SOAP UI Services.
• Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
• Conducted GUI, Backend, Data Driven and Security Testing and regression testing on new builds/versions.
• Validated the Web Services (SOAP) both Request and Respond Messages.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Conducted Bug review meeting to discuss resolution of issues.
• Executed system integration, end to end and (UAT) cases for web based and .NET applications.

Environment: ALM/Quality Center, UFT/QTP, MS Access, DOM, POS, MS OFFICE Suite, DB2, UNIX, XML, SQL, Web Services, Manual testing, SOAP UI, ETL, API, Visual Studio, .NET, VB Scripting, E-commerce, Retail Payments Etc.

Confidential, Jacksonville, FL

QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Center.
• Worked on POS Functionalities of the Application in the POS LAB.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Preparation and executed of manual test Cases for Functional, Smoke and Integration testing.
• POINT OF SALE Testing and POS Hardware Setup, and Post the Transactions on the POS Devices.
• Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
• Performed data validations at various levels using Oracle to check the data integrity, also conducted testing by executing complex SQL queries using TOAD.
• Primarily focused on the quality of SEG’s POS e-commerce application and supported other cross concept applications and integration components.
• Performed manual and functional testing on various parts of the application and used Quality Center for offshore defect tracking and Quality Center for onsite defect tracking
• Analyzed, documented and maintained Test Results and Test Logs.
• Performed Web testing to check for broken links in a page.
• Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
• Validated database operations by executing SQL statements and compared actual database with new results to assure there is no data missing.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Rigorously tested SQL’s implementation of existing code.
• Performed backend testing for data validation using SQL Queries.
• Involved performing end to end testing of Ecommerce applications
• Created data driven tests using QTPby adding statements to already existing scripts so that test scripts could be run with multiple sets of data.
• Configuring and implementing stubs simulating actual web services
• Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Participated in daily Scrum meetings and sprint reviews and Implement AGILE QA processes and practices for efficient test and defect management.
• Used Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Create test cases and sample data to test Client Web Services.
• Bug Reporting using Quality Center.
• Interacted with the developers to report and using Quality Center.
• Involved in troubleshooting various build and configuration issues.
• Participated in Triage Meetings, weekly status meetings with IT and business people

Environment: POS, eCommerce, Retail, VB Scripting,.NET, Quality Center, SQL, MS OFFICE Suite, QTP, Web Services, SOAP UI, VISIO, Manual testing, smoke test, TOAD Etc.

Confidential, Cincinnati, OH

QA POS Retail Tester

Responsibilities:

• Wrote Test Plan and Test Cases according to business requirement.
• Provided weekly graphical reports to management regarding testing progress.
• Wrote Test Cases using MS Excel.
• Performed data driven testing by data driver wizard and parameterization.
• Creating and updating test cases based on new and/or /updated functional or interface requirements
• Performed requirement traceability by setting automatic alerts for tracing changes in the requirements and system maintenance
• Manually performed functional testing based on the specification documents.
• Imported test cases from MS Excel, MS Word to Quality Center.
• Constantly tested SQL for joins and contexts for new object creation.
• Used shell scripting to run the scripts as a part of creation of test environment and then validate the data.
• Participated in weekly meeting with the management team and walkthroughs
• Tested applications and documented results and bugs including documentation of information useful in the debugging process
• Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team.
• Attended weekly defect report meetings and presented progress update status.
• Participated in walkthroughs and meetings with business analyst, developers, team lead and QA manager on regular basis.
• Provided modification and enhancement request as needed to correct the defect and make the software more useable.

Environment: Quality Center, SQL, Shell, UNIX, MS OFFICE, Share Point, DB2, Oracle, POS, EMV, Hand Held Devices, Retail Etc.