SUMMARY

• Over 17.0 years of experience as (Lead/Manager) Quality Assurance Consultant - Test Engineer - experience on Software Quality Assurance Testing, Automation, Security and Implementation expertise in Internet and client/server applications and managing projects efficiently.
• Expertise in preparing Test cases, Test plan and Test scripts, with extensive experience in Manual and Automated Testing.
• Expertise in Software Quality Assurance Life Cycle Validation & Verification and Performance testing in various Environments.
• Experience in Production Support role in debugging issues and trying to recreate bugs and find resolutions and update client.
• Proficient in Unit Testing, GUI Testing, Functional Testing, Integration Testing, System Testing, Positive, Negative, Regression, Performance, User Acceptance Testing (UAT), Load, Stress and Security testing.
• Expertise in Security testing tools like Checkmarx, Web Inspect, CAST, Sonarqube and Burp Suite Penetration and web testing tool.
• Experience in Waterfall model, V Model and Agile life cycle methodology.
• Experience in working with Offshore and remote team and good with team coordination.
• Experience in working in different domains like Retail, Telecom, Mortgage, E-commerce, Finance.
• Leading all testing efforts and assisting business units in escalating issues to Release Managers
• Experience in using Mercury Products to create automated scripts using tools like Quick Test Pro, Win Runner for functional and regression, Load Runner for Performance testing and Test Director for creating Test Plan.
• Worked on Section 508 Testing and making applications ready for CATO compliance using various tools like AMP Tool, NVDA screen reader.
• Experience in preparation of RTM/UTM, Test Plan, QA Milestones, Preparing Defect Reports, Causal Code Analysis and Project approvals
• Experience performance in testing Java, Oracle, VB and .Net applications Manual and Automated testing using QTP, UFT.
• Expertise in use of Slack, Clear Quest, Clear View, DOORS, Clarity Repository, Test Manager and Visual Studio
• Efficiently involved in Product Releases, Production Support Releases and Technical Releases.
• Ability to meet deadlines and handle pressure coordinating multiple tasks in the project environment.
• Experience reporting testing status and metrics to middle and/or senior management.
• Strong Analytical, Communication and Presentation skills coupled with strong academic background skills to work independently as well as in team.
• Interaction with the Functional Team, Development Team, Interfaces Team and IT Team regularly. Performed automation testing with QTP, UFT, Selenium, and Puppeteer.
• Developed recovery scenarios using VB script and QTP in built Functions. Created and using reusable actions using QTP. Automation of Smoke Test and Regression modules using Key word driven testing using QTP and Quality center.
• Key expertise includes testing and debugging GUI and Multi-Applications environment and automated testing using QTP. Modified existing automated test scripts wherever necessary using HP Quick Test Pro (QTP).
• Experience in working as Admin for Jira and setting up Test plans and creating reports
• Experience in working as AWS Admin and creating builds and approving them
• Worked on Kubernetes for approving and pushing builds using CDP (Continuous Deployment Platform)
• Worked on Automation of Health check scripts for individual projects using Selenium and Puppeteer.
• Experience working with open source testing tools like SoapUI, Jmeter to perform web application testing and load testing.
• Experience in using test management and defect tracking tools like HP Application Life Cycle Management (ALM), HP Mercury Quality Center(QC), Clear Quest, Clear View, Target Process, Jira, ICART, QREP, DOORS, Microsoft Visio Studio, Test Director 8.0, and Bugzilla tracking tools.
• Administration experience with HP Application Life Cycle Management (ALM), and HP Quality Center (QC) in setting up projects, license and reports. 10 years of extensive experience with HP products in using for testing.

TECHNICAL SKILLS

• SQL
• C
• C++
• PL/SQL
• Java
• JavaScript
• ASP.Net
• Visual Basic.
• C
• C#
• Java Script
• Agile
• Waterfall Methodologies
• V Model
• SDLC
• Design patterns
• Application Servers
• HTML
• XML
• AJAX
• Oracle
• DB2
• SQL Server
• MS SQL Server 2005/2000
• AS 400 Mainframes
• UNIX
• Windows XP/2000/7/10
• Data Interface & Migration Testing

PROFESSIONAL EXPERIENCE

QA Test Architect/Manager

Confidential, Dallas, TX

Responsibilities:

• Working as Test Architect on over 15 projects simultaneously to be delivered to Confidential &T with each project of over 2 years time of development.
• Worked as AWS Admin for deploying and approving releases
• Worked as Production Support for multiple projects
• Worked as Security Admin with running various security tools to make project security compliance
• Worked on Kubernetes CDP platform for creating pipelines and deploying builds to Production setup quality processes for software projects, refine them in an agile manner using design-build-test approach, and ensure successful delivery of the projects.
• Responsible for delivering quality projects by performing different types of types using various testing tools.
• Extensive experience in maintaining test plans and prioritizing bugs.
• Responsible for working with development teams to getting the deliverables on schedule.
• Expertise in using Amazon Web Services for deploying and committing codes
• Expertise in Confluence in maintaining SharePoint for training and project documentation
• Expertise Functional, Database, Integration and E2E quality control
• Expertise in working with Product Owners, Stakeholders and project team in handling critical projects
• Expertise in Git Bash, Putty, Oracle Database, Mongo Database
• Responsible for reporting projects with stake holders and getting approvals for deliverable of projects
• Expertise in working on multiple projects and task Confidential the same time performing multi-tasking
• Use SonarQube and Check Mark to perform static code scans and fix the issues
• Use ZAP and Web Inspect dynamic code scans and fix the issues
• Performing OWASP Top 10 security scans
• Use AWS and code cloud to deploy the project on an EC2 instance.
• Performing load/performance using JMeter and Load Runner
• Expertise in Quality control of Mobile and web applications.
• Use WAVE to develop CATO requirements
• Administrative expertise in Jira for setting up project boards, test plan
• Understand and analyze business requirements and translate to system requirement
• Responsible for release management
• Responsible for training QA resources
• Automation tools used Selenium and Puppeteer for developing health check scripts as per the projects demand.

Environment: Mongo DB, Oracle Sql Server

QA Test Portfolio Lead SIT, UAT & Performance Test

Confidential, Pittsburgh, PA

Responsibilities:

• Managing primarily the SIT Testing Team in Pittsburgh and India (Chennai/Pune).
• Managing the UAT Testing Team and coordinating the test efforts with Line of Business for LOB Testing and Production validation
• Managing the Performance Team and providing them the scope and manage the hours allotted to the project
• Work on the Release Approvals documentation and create Test Summary Results document file involving all the phases of Testing done for that particular release
• Managing the Defects call with Integration Partners and Outsourced Development team on daily basis to keep track of the defects and make sure the defect fixes are delivered before the release cycle.
• Working closely with Project Manager to create the Release schedule for different segments in the application and parallel releases
• Allocating the resources on the releases.
• Managing the SharePoint and updating the documents.
• Technically expertise on NICE Actimize application implemented in this project for Confidential Bank
• In first year of Implementation, we have 3 major channels integrated - Digital, PRT Wires and Deposits
• Working on the Test cases Review, execution of test suites using UFT tool
• For every Alert creation in RCM application, we need to pass XML from SOAP UI and create alerts
• All the Integration Testing is being done with NAS Folder Sharing batch process
• Expertise in Routing Rules for the Policy Manager Rules hitting in the RCM Application.
• Presenting Demo for the working application to the business for every Sprint Completion or Release completion.
• Co-ordinate with business team to understand requirements, develop user stories and prioritize user stories.
• Co-ordinate with business team to troubleshoot production issues. Responsible for decision making on release for the production issues.
• Co-ordinate between development team, business team and testing team in troubleshooting issues and delivering the fixes.
• Responsible for project deliverable for Business/User Acceptance Team (BAT/UAT).
• Responsible for Development of UAT Test plans, Test Strategies, Risk Management documents, LOE hours for testing teams.
• Preparation of test analysis and prioritizing the
• Expertise in writing UAT test cases on Non-Functional Requirements (NFR).
• Used SQL Queries consistently to verify the data from SQL Server database
• Worked with Agile special tool Target Process for managing the User stories and iteration tasks.

Environment: TOAD, Oracle Sql Server Used:HP Application Lifecycle Management (HP ALM), VERSION ONE for Agile, UFT 14.0, SOAP UI

QA Lead Analyst, UAT & System Test

Confidential, Dallas, TX

Responsibilities:

• Co-ordinate between development team, business team and testing team in troubleshooting issues and delivering the fixes. Responsible for project deliverable for Business Acceptance Team.
• Co-ordinate with business team to understand requirements, develop user stories and prioritize user stories.
• Preparation of test analysis and prioritizing the errors into severity High, Medium and Low.
• Expertise in writing test cases on Non-Functional Requirements (NFR).
• Expertise in using Gherkin language for Business and System Testing. Responsible for Business and System testing. Involved in Scrum meetings with Project Manager & Deployment Team.
• Extensive experience in TDD, ATDD and BDD using Cucumber. Implemented scripts in Key Word Driven and Data-Driven frameworks.
• Used Linux to verify different configurations of hardware and software, and to report the bugs when it does not.
• Expertise to create user interfaces and graphics distributed with various programs.
• Expertise to verify the Packagers to take software programs and put all the parts together to make sure they run flawlessly in different distributions.
• Expertise in XML, HTTP/HTML and Java.
• Involved in Performance Testing. Expertise on Splunk administration, dashboard configuration, debugging, forwarder configuration,thread and heap analysis, Dynatrace app monitoring, configuration, dashboard build out and profiling.
• Involved in presentations to clients, Lenders and Management teams. Responsible for the delivery of the project from the Business team, reporting project on daily basis and reporting project with User Traceability Matrix (UTM). Involved in setting the QA environment lab and Data Setup
• Involved in developing Shakeout scripts, End to End Scenarios, Integration test cases, Performance, Business and System test cases for all releases Sprints and Phases.
• Responsible for functional, regression, Real Time Interface, End to End and back-end in UAT environment.
• Developed, executed, and maintained Test Cases using HP application Lifecycle Management and Mercury Quality Center. Experience in QREP to store all testing results, metrics.
• Experience in using DOORS to implemented test plan document and Clear Quest and ICART in defect tracking and reporting. Created Test Strategy, Test Plan documents and maintained on SharePoint site.
• Tracking overall test coverage for all applications and projects.

Environment: J2EE, API, Web Logic Plug-in 10, BEA Web Logic 10, DB2

QA Lead Analyst - System Testing

Confidential, Broomfield, CO

Responsibilities:

• Responsible for Testing for all the BAC applications and doing End-to-End testing for - ULTS Application, Order Management System (OMS), Report Application, Viewport (Call Center), Customer Portal (CP), eFax, iMagic - Document Scanning and PDF Drop
• Analyzed the requirements, use cases provided by analysts and designed test cases
• Responsible for Development of Test plans, Overseeing Test Scripts, Training & documentation.
• Responsible for carrying out Manual Testing, Integration testing schedule, and Performance/load testing manually.
• Responsible for the delivery of the project from the QA team
• Admin for remote severs to run all the Ingestion and Validation jobs on SQL server and remote servers.
• Lead the effort for redesign of the Manual Reports in Excels converted to Automated reports - known as Phase Reports.
• Responsible solely for the testing of Excel to XML Conversion tool developed by ULS development team and delivering it to Production in very short notice.
• Worked on iMagic application which uses a scanner and then print new designed labels for the BAC customers.
• Involved in the knowledge transfer sessions and discussed the scope of the project with the development team.
• Involved in preparation of QA Time Mile Stones and publish to the team members.
• Involved in QA and coordinating with UAT team for UAT validation
• Worked with UFT for Progression and Regression.
• Proficient in Functional Testing tool Quick Test Professional (UFT) and the various frameworks in UFT.
• Executed Functional Testing and Regression Testing
• Knowledge of Informatica tool to extract, transform and load the data from Oracle to DB2.
• Tested test scenarios that were used to validate theETL movement
• Worked on SQL queries for validating the transformation rules forETL mappings.
• Writing functional test cases using the Functional specification document prior to construction of the app

Environment: SQL Server Management Studio 2008, C#, JAVA, Oracle, UFT, ETL, Coded UI, Jenkins, Win Runner, Load Runner, IBM Rational Quality Manager (RQM), ETL, Informatica, Cassandra, SQL, TFS, HTML /XML, JavaScript, UNIX, Jasmine and Windows, Selenium Webdriver

QA Technical Lead, BAT Testing

Confidential, Dallas, TX

Responsibilities:

• Maintained test management and defect tracking tools like Clear Quest, Microsoft Visio Studio, Mercury Quality Center 10.1, 9.2,9.0, Test Director 8.0, PVCS, Bugzilla, DOORS and Clear view tracking tools.
• Performed System testing and User Acceptance testing and working with Business users as part of User Acceptance testing.
• Responsible for following the process of V model, Waterfall and agile life cycle methodology.
• Prepared RTM, Test Plan, Test Milestones, Test Strategy and Project approvals.
• Maintained Deploying builds via Team City and Repli web.
• Responsible for Monitoring UAT testing and assisting business units in escalating issues to Release Managers
• Responsible for using tools QTP and Load Runner as per project demand and setting Test Environment prior testing.
• Performed GUI Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, Usability Testing, User Interface testing, end to end Testing, Database Testing, User acceptance testing, Performance Testing and Volume Testing.
• Developed framing Test Conditions, writing Test Cases, Test Scripts and executing test sets.
• Prepared Defect Reports, Test Summary and Test Reports, Tracking Defects and Validation of Defects and Responsible for Test Sign-offs and a member of Change Management board.
• Maintained Product Releases, Production Support Releases and Technical Releases from QA team.
• Responsible for deadlines and handle pressure coordinating multiple tasks in the project environment.
• Responsible for Interaction with the Functional Team, Development Team, Interfaces Team and lT Team regularly.
• Analysed, define and document business requirements.
• Prepared Project planning using MS Project, Resource management, preparing Test milestones and execution of projects of various sizes dealing with testing of stand-alone, mainframes and Web based

Environment: J2EE, Apache, Web Logic Plug-in 10, BEA Web Logic 10, TOAD, Mercury Quality Center, Clear View, Rational Clear Quest, DOORS, Selenium Web Driver

Lead Quality Analyst, SIT Testing

Confidential, TX

Responsibilities:

• Meetings with BA and Project managers for new requirements.
• Analyzed the requirements, use cases provided by analysts and designed test cases
• Responsible for Development of Test plans, Overseeing Test Scripts, Training & documentation.
• Responsible for carrying out Manual Testing, Integration testing schedule, Performance testing with Quality Center
• Responsible for the delivery of the project from the QA basis
• Involved in the knowledge transfer sessions and discussed the scope of the project with the development team.
• Involved in Approval process of the Projects
• Involved in assigning the projects to the team members.
• Involved in preparation of QA Time Mile Stones and publish to the team members.
• Involved in setting the QA environment lab and making sure the QA environment has the latest builds available in production.
• Used Mercury Quality Center for defect tracking and bug reporting.
• Developed recovery scenarios using VB script and QTP in built Functions. Created and using reusable actions using QTP. Automation of Smoke Test and Regression modules using Key word driven testing using QTP and Quality center.
• Key expertise includes testing and debugging GUI and Multi-Applications environment and automated testing using QTP. Modified existing automated test scripts wherever necessary using HP Quick Test Pro (QTP).
• Experienced in creating, scheduling and run batch jobs using Quick Test Pro. Analyzed and reviewed test results after every batch test run. Used different types of checkpoints in Quick Test Professional while creating scripts.
• Preparation of test analysis and bifurcation of errors into severity High, Medium and Low.
• Performed Application database using SQL queries
• Used SOAP UI to test each operation for different web services. Used Rally for creation of User Stories and tasks. Obtaining reports and task completion charts from Rally.
• Daily call with offshore team in India daily and assigning/checking the status of the work done.
• Worked as Change Management Lead during the conversion from Confidential Telecom to Confidential project shift.

Environment: C#, JAVA, SQL Server, Win Runner, Quality Center 9.2, Load Runner Test Director, SOAP UI, API, Rally, Test Director, HTML /XML, JavaScript, Microsoft Test Manager - MTM, UNIX and Windows

Lead Quality Analyst, System Integration and Production Testing

Confidential, PA

Responsibilities:

• Experience in Purchasing bundles of FiOS, Voice and Data products to be sold Confidential .com through the Spot website.
• Expertise in handling Point of Sale projects. Experienced in tracking the inventory items.
• Tested the reports (Sales, Inventory, and Price) and compared to POS reports.
• Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation.
• Responsible for Development of Test plans, Creating Test Scripts, Training & documentation.
• Responsible to deliver the quality applications by compiling & running end to end testing & white box testing
• Involved in the knowledge transfer sessions and discussed the scope of the project with the development team.
• Performed functional, regression, and back-end and UAT testing.
• Involved in QA and UAT validation
• Working on Agile methodology environment.
• Used Test Director for defect tracking and bug reporting.
• Tracking overall test coverage for all applications.
• Involved in Bug Triage meetings with DEV Team & Project Manager & Deployment Team.
• Key expertise includes testing and debugging GUI and Multi-Applications environment and automated testing using QTP. Modified existing automated test scripts wherever necessary using HP Quick Test Pro (QTP).
• Experienced in creating, scheduling and run batch jobs using Quick Test Pro. Analyzed and reviewed test results after every batch test run. Used different types of checkpoints in Quick Test Professional while creating scripts.
• Executed Negative testing to ensure Applications meets the requirements.
• Executed Functional Testing to ensure usability readiness
• Used SQL Queries to verify the data from Oracle database
• Executed Diabolical testing to ensure Applications meets the requirements.
• Executed Functional Testing to ensure usability readiness
• Used SSP & SSP Workflow to track down the Order History
• Performed Backend Testing, Database validations, patient claims validations by writing complex SQL minus queries
• Worked on Oracle Single Sign On (SSO) for the application logins.
• Worked on POS checkout systems and VASIP online purchases.
• Involved in creating data in CoFee application
• Worked the whole stages of ERP application and also sales order processing.
• Involved in running EOD (End of day) jobs, billing jobs.
• Familiar with OneCMS (OneSource) process for gaming consoles, worked on the Test cases execution.

Environment: C#, ASP.Net, Oracle, Win Runner, Quality Center 9.2, Load Runner Test Director, ETL, HTML /XML, JMeter, API, REST, JavaScript, Coded UI, MTM, UNIX and Windows

Lead Quality Analyst, UAT & Production Testing Support

Confidential, TX

Responsibilities:

• Experience in Automating project using QTP 9.2
• Leading the Offshore India team of 12 members.
• Responsible for Development of Test plans, Creating Test Scripts, Training & documentation.
• Responsible for carrying out Manual Testing, Integration testing, Performance testing with Quality Center
• Carried out Database testing by creating SQL Queries.
• Familiar with Test Data Staging required for testing through SSP GUI and CoFEE applications
• Having SMB calls with offshore team in India daily and overseeing the work done.
• Writing functional test cases using the Functional specification document prior to construction of the application.
• Preparation of test analysis and bifurcation of errors into severity High, Medium and Low.
• Worked on VASIP and POS transactions.
• Worked on Sales Ordering Process and ERP workflow.
• Worked on Oracle Single Sign On (SSO) for the application logins.
• Preparation of Test Plan, Test Reports, Project Reports, Issue Tracker, Test Data, Test scenarios and Test Cases based on Software Requirement Specification and design documents

Environment: C#, JAVA, Oracle, Win Runner, Quality Center 9.2, Load Runner, JMeter, LoadWebUI, SOAP UI, API, Test Director, HTML /XML, JavaScript, UNIX and Windows

QA Tech lead

Confidential, St. Petersburg, FL

Responsibilities:

• Preparation of Test Plan, Test Reports, Project Reports, Issue Tracker, Test Data, Test scenarios and Test Cases based on Software Requirement Specification and design documents
• Working Closely with Project Manager & Developers & BA Team to gather requirements & Test Data.
• Performed functional, regression, and back-end and UAT testing.
• Used Mercury Quality Center to store all testing results, metrics, implemented test plan document, created test cases, defect tracking and reporting.
• Coordinate with the Functional Team and Team Lead for the Issue Clarification.
• Worked on Trace Viewer to develop test plans and implemented unit and system testing to ensure error-free application.

Environment: J2EE, Swing, AWT, Web logic, Oracle8i, HTML, JavaScript, Jmeter, Windows NT, Mercury Quality center, AS 400, DB2, Trace Viewer Testing

Senior Software Quality Analyst

Confidential, TX

Responsibilities:

• Responsible for Development of Test plans, Creating Test Scripts, Training & documentation.
• Responsible for carrying out Manual Testing, Integration testing, Performance testing
• Carried out Database testing by creating SQL Queries.
• Executed Functional Testing to ensure usability readiness
• Used SQL Queries to verify the data from Oracle database
• Performed Application database using SQL queries
• Involved in running EOD (End of day) jobs, A/R jobs and Billing jobs.

Environment: C++, JAVA, Oracle, Win Runner, Load Runner Test Director, HTML /XML, UNIX and Windows

Software Quality Analyst

Confidential, CA

Responsibilities:

• Participated in requirement analysis and prepared system test documents.
• Developed test automation scripts using Quick Test Pro for Regression, Functionality, and Database testing.
• Extensively worked using Batch Processing Techniques for highly centralized client data Processing
• Conducted Functional, System and Regression testing during various phases of the development using Quick Test Pro

Environment: SQL Server, Windows XP, HTML, Java, Java Script, ASP .Net, VB .NET, Oracle 9i, Quick Test Pro, Load Runner and Test Director

Software Analyst

Confidential, CA

Responsibilities:

• Written the entire test document for the project.
• Updated Test scripts per the application changes
• Performed manual and automated tests using Win Runner and verified results with expected results
• Responsible for daily, weekly status updates showing the progress of manual and
• Automation testing.

Environment: Java2, J2EE, Swing, AWT, Web logic, Jmeter, Oracle8i, HTML, JavaScript, Windows NT, Mercury Win Runner and Test Director

Test Engineer

Confidential, TX

Responsibilities:

• Created Manual Test Scripts using Rational Test Manager
• Used Clear Quest as a defect tracking system
• Built a Regression Test Suite using Rational Test Manager
• Interacted with developers and QA Manager to identify and resolve technical issues.
• Participated and conducted walkthroughs and defect report meetings periodically
• Maintaining, Monitoring, and documented the behavior of the application in different phases of Testing.

Environment: SQL Server, Test Director, Rational Clear Quest, Windows XP, ASP .Net, Java Script, HTML, PL/SQL, Rational Test Manager, Rational Robot, Rational Requisite