SUMMARY

• Dynamic and performance - driven Business Analyst and Quality Assurance Professional with 16 years of hands-on experience in BA/QA consulting and Agile implementation for various North American Banking clients.
• Successfully implemented robust IT solutions for multiple complex project and banking lines of business with a keen eye for constantly improving team and project efficiency and effectiveness. Agent of change.
• Hands-on expertise in Requirement gathering, Business analysis, Data Analysis, test strategy and design, onsite coordination, project management, User Acceptance Testing and DA/QA implementation of various types of business solutions ranging from client-server application development, e-commerce, web applications and related technologies for both Commercial-off-the-shelf (COTS) and Custom solutions
• Proactively interact with stakeholders and built strong relationships with multiple lines of business at the bank including Risk and Regulatory Compliance, Retail, Commercial and Enterprise Banking
• Well versed in creating and reviewing BRD, FSD, Master Test Strategies (STLC, TDD, BDD), Test Plans, Test Cases/Scripts and Defect Management & Analysis
• SME for risk and regulatory banking regulations and data (LCR, FR2052a, FDIC (CDIC equivalent in the US))
• Expert understanding of the SDLC and the role of Business Analyst and Quality Assurance Engineers in the process
• Proven leader and master communicator, People Manager
• Adoption, educate, and champion the use of appropriate methodologies in business analysis and test automation, test approaches.
• Quick Learner, flexible and versatile to adapt to new environments/technologies while being risk tolerant
• Hands on experience using JIRA, Quality Center (QC) /Application Lifecycle Management (ALM)
• Experience in Web, Mobile, IVR, ETL, Database, Hadoop, Windows and Mainframe applications
• Excellent verbal and written communication skills
• Designed and delivered world-class quality assurance operations that are a showcase of process documentation, communication and defect reduction
• Ability to understand a product easily, identify key functionality/workflows, and effectively design test cases and test suites to ensure high quality
• Function as a trusted leadership team member by collaborating with both business and technical stakeholders, set direction, built consensus, mediate conflicts, and helped to create an environment which solicited contributions from all participants
• Member of Center of Excellence (CoE) team for multiple Org wide initiatives
• Excellent Analytical and Problem-solving skills
• Excellent Talent evaluator - Profiled, interviewed and mentored multiple resources and teams
• Strong interpersonal and teamwork skills in a large, diverse environment
• Certified Professional Scrum Master (PSM I)
• UiPath certified Business Analyst and Implementation Manager

TECHNICAL SKILLS

Test management and: HP Quality Center (ALM/QC), JIRA, TFS Defect Tracking

Automation: UFT/QTP, Perfecto Mobile

Process Automation: UiPath

Database: SQL Server, DB2, Oracle

Languages: C, SQL, VB, Python, Java

Operating Systems: Windows XP/7/8/10, Android

Browsers: Chrome, Safari, Opera, Firefox, Internet Explorer, Edge

Tools: MS Office Suite, VPN, SharePoint 2013, MS Visio

SDLC Methodologies: Agile Scrum, Waterfall, V-shaped, Iterative, CI/CD

Domains: Retail, Commercial, Risk and Regulatory banking lines of businesses, Process Management

PROFESSIONAL EXPERIENCE

Confidential

Senior Oracle OFSAA Consultant

Responsibilities:

• Requirements understanding and project scoping in discussion with Business Stakeholders
• Lead design and specification walkthrough sessions with Business
• Planning and preparation of Test Strategy for OFSAA implementation
• Designed and delivered world-class quality assurance operations that are a showcase of process documentation, communication and defect reduction
• Function as a trusted leadership team member by collaborating with both business and technical stakeholders, set direction, built consensus, mediate conflicts, and helped to create an environment which solicited contributions from all participants
• Identifying project risks and defining mitigation plans
• Responsible for Test status reporting and UAT
• Supporting Production implementation process

Confidential, Buffalo, NY

BA/QA Manager

Responsibilities:

• Requirements understanding and project scoping in discussion with Business Stakeholders
• Lead design and specification walkthrough sessions with Business, Data Enablement and Governance Teams
• Worked with key stakeholders within all business functions to align technology solutions with business strategies
• FDIC Regulatory Reporting implementation using AxiomSL Controller View and Oracle OFSAA
• Planning and preparation of Data and Test Strategy
• Review and Approval of Estimation and Project Plans
• Resource Planning and Scheduling
• Designed and delivered world-class quality assurance operations that are a showcase of process documentation, communication and defect reduction
• Function as a trusted leadership team member by collaborating with both business and technical stakeholders, set direction, built consensus, mediate conflicts, and helped to create an environment which solicited contributions from all participants
• Creation, maintenance and troubleshooting of ControllerView objects: Data Sources, Data models, Portfolios, Aggregations, Reports, Shorthands, Workflows etc.
• Identifying project risks and defining mitigation plans
• Responsible for Test status reporting and UAT
• Chairing and Triaging Defect Review meetings and managing the defect queue.
• Functioned as a Axiom developer to troubleshoot and fix issues within Axiom controller view as needed to support development team
• Supporting Production implementation process
• Create, maintain and present project performance and quality metrics
• Onshore/Offshore project setup by building an engaged team that owns quality

Confidential

Associate BA/QA Manager

Responsibilities:

• Requirements understanding and project scoping in discussion with Business Stakeholders
• Managed the Offshore QA projects for Confidential & Confidential Bank’s Commercial Line of Business
• Tracking & reporting project progress/performance metrics to customer and higher management
• Resource Planning for future projects and ramp up/ramp down of existing projects based on need
• Review and sign off on effort estimations and schedule tracking done by the team leads
• Identifying project risks and defining mitigation plans
• Weekly billing and status tracking/reporting for all projects
• Tracking and maintaining Customer Satisfaction
• Resolving resources conflicts/grievances, if and when they arise
• Member of Test Center of Excellence team defining testing practices and procedures
• Defining processes for each team and tracking process adherence

Confidential, Cincinnati, OH

Associate BA/QA Manager

Responsibilities:

• Requirements understanding and project scoping in discussion with Business Stakeholders
• Oversee the 8+ testing projects for the Enterprise BA/QA team
• Review and sign off of effort estimations and schedule tracking done by the team leads
• Tracking & reporting project progress to customer
• Planning for future projects and ramp up/ramp down of existing projects based on need
• Identifying project risks and defining mitigation plans
• Maintaining and presenting project performance metrics to the higher management/client
• Resource Planning
• Maintaining and planning for uninterrupted onsite support in each project
• Weekly billing and status tracking/reporting for all projects
• Handling resource grievances
• Tracking and maintaining Customer Satisfaction
• Resolving resources conflicts, if and when they arise
• Defining process for each team and tracking process adherence

Confidential

Test Lead - BA & QA

Responsibilities:

• Requirements understanding
• Estimation and Project Plan creation, tracking and delivery
• Involved in functional testing of the application
• Organizing and managed the Defect Review meetings
• Supporting Production implementation process
• In addition to the responsibilities handled in below roles

Confidential

Senior Engineer - BA & QA

Responsibilities:

• Requirements understanding
• Estimation and Project Plan creation
• Defect reporting and tracking
• Data validation
• Test report creation and submission
• In addition to the responsibilities handled in below roles

Confidential

Engineer - Business Analyst

Responsibilities:

• Requirement understanding and creation of module level estimations
• Assist with POC and ROI creation for Automation projects.
• Automation Test script creation and execution
• Prepare technical specification, Code review, impact analysis
• Unit, Integration and Functional test case creation and execution

Confidential

Associate Engineer (Dev and QA)

Responsibilities:

• Requirement understanding
• Prepare technical specification, Code review, impact analysis
• Defect analysis and code fix
• Unit, Integration and Functional test case creation and execution