SUMMARY

• Having 12+ years of experience in Onshore and Offshore QA coordination and management experience for projects in Retirement (Disbursement), Banking financial services. (TRID regulatory, Home Mortgage loan, Customer online banking), Commodities (CTRM Endur), Insurance (Property, casualty, Marine, Workers comp), Reinsurance (Treaty, Fac, Auto - Fac policies) domains.
• Organized and led multiple manual and automation QA teams across different projects Managed QA tasks in different SDLC (Agile, Iterative and Waterfall model)
• Hands on experience in Digitizing the current manual flow of Disbursement Processing into an Automated Flow.
• Hands on experience in transforming functional test project into automation test project with UI and Non-UI automation e.g., selenium and API automation etc.
• Experience in data reconciliation, Database testing with automation.
• Automation Testing: Selenium WebDriver Tool, BDD, Cucumber framework, RestAPI.
• Hands on experience on Webservice API automation project and automation team.
• Expertise in User Acceptance test planning, design, and execution.
• Worked on POC for Mobile automation for Android using Appium automation tool.
• Planned and monitored execution of the work assignments for the Quality Assurance Team
• Defined testing strategies based on the due dates and project requirements.
• Expertise in QA documents & Report creation. (Teat plan, Test strategy, RTM, RSI, Defect & test execution reports etc)
• Worked as business analyst to help BA to expedite requirement gathering process.

TECHNICAL SKILLS

• JIRA
• Microsoft VSTS
• QTest
• ALM
• TestRail
• Confluence.
• Java
• C#
• Gherkins
• VB Script
• TestNg
• Cucumber
• WAF
• Jenkins
• Vulcan
• GitHub
• SVN
• ImageRight
• Onbase
• Ecerts
• Eclipse
• Visual studio
• Open link Endur v10
• Qmetry framework
• UiPath
• Bitbar
• MS SQL
• MongoDB
• DB2
• Unqork

PROFESSIONAL EXPERIENCE

Confidential

QA Automation Manager

Responsibilities:

• Work with the business and set business goals to digitize the disbursement manual process.
• Coordinate with clients for analyzing the business-critical requirements and convert it into digital process with the help of business analysts.
• Manage onshore - offshore QA team and work on timely delivery of product.
• Develop Unqork controller and integrate it with application services.
• Validate record keeping system data, Business rules, DB fields mapping in services and in Unqork application.
• Validate integration with Salesforce for call center and other plan approving applications
• Automate business critical flow.
• Work closely with business s, BAs to capture and digitize the business end to end workflows and statuses.
• Perform functional and automation testing for domain and Application services
• Validate application details on external system.
• Manage end to end production release process for the project.
• Validate Audit reports
• Work on production issues
• Integrate and maintain automated scripts with Jenkins for CICD process.
• Perform User Acceptance testing by creating UAT scripts and work closely with stakeholders for scenario execution.
• Performed mobile testing with the use for Bitbar mobile simulator
• Performed functional and automation test execution for user stories and create RTM, defect report, QA status report, Test strategy documents.
• Helping team resolve technical queries related to Automation and perform Code review activities.
• Groom testing team to understand the project, new requirements.

Environment: Angular 4, MS SQL Server 2008, (Automation in Selenium with JAVA), Unqork.

Confidential

QA Automation Lead

Responsibilities:

• Perform WAF framework changes to make script more robust as per application need.
• Perform Data reconciliation testing, Database testing with API automation.
• Worked on project jar creation and integrating it with different external application for transition of application data from one application to another system (e.g., Microfocus reflection application -ACAPS, OSMP, FDR) to verify Data reconciliation.
• Validate (Non-UI system) automated tests.
• Setup and manage Jenkins and Vulcan jobs for smoke and regression execution and analyze daily script failures and fix them and Integrate it with CICD development framework for publishing automation test execution reports in ALM and on Live Dashboard.
• Automate Banking loans application for Mortgage loans (Government, Non-Government, VA, FHA loans types) from submission milestone till Disbursement milestone with Selenium WebDriver in Java. Have deep knowledge of Maven and TestNG.
• Implemented automated Web Services API scripts for XML validation with loan data.
• Create Feature files, Step definition files in BDD and automate Critical business scripts using selenium Java.
• Handled onshore-offshore team for continuous task delivery.
• Perform User Acceptance testing by creating UAT scripts and work closely with users for scenario execution.
• POC on Vulcan for Server setup for automation execution.

Environment: Angular 4, MS SQL Server 2008, (Automation in Selenium with JAVA)

Confidential

Offshore Lead Quality Control- Automation

Responsibilities:

• Requirement understanding and analysis, attending requirement meetings with business owners and users.
• Extensively used Page Object Model and TestNG to develop automation script in selenium with C# for Mobile Insurance policy application.
• Design Helper functions which can be used by other team members for replacing redundant codes.
• Deliver Automation demo to Business users.
• Analyze and fix daily Jenkins smoke execution for different modules and send status report.
• Creating of Project level documentation including Test Plan, Weekly status report, Requirement stability matrix and deployment tracking.
• Task assignment and Code review for automation scripts designed by team members.
• Offshore co-ordination for knowledge share, task assignment and automation delivery.
• Analyze and design Automation scenarios which covers maximum application traceability.

Environment: Angular 4, MS SQL Server 2008, (Automation in Selenium with C#)

Confidential

Onshore Lead Quality Control- Automation

Responsibilities:

• Work closely with users and business Stake holders for requirement understanding, design implementation.
• Implemented Keyword driven framework to automate scenarios of Policy for Submission, Claims, Endorsement, Renewal process
• Design test data, business scripts, Object mapping files for end-to-end scenarios and maintenance as per changes in application objects.
• Implemented business rules testing using automation.
• Compared policy Pdf documents with automated scripts.
• Analyze and design Automation scenarios which overs maximum application traceability.
• Delivered Automation demo to Underwriters and Business users
• Manage Onshore-Offshore delivery and task assignment.
• Creating of Project level documentation including Test Plan, Weekly status report, Requirement stability matrix and deployment tracking
• Resolve client queries related to application and automation execution.
• Create complex traceability matrix for business rules, form testing for automation.

Environment: Angular 4, MS SQL Server 2008, Microsoft VSTS, SharePoint (Automation in Selenium with C#)

Confidential

Lead Automation QA

Responsibilities:

• Worked as onshore lead for multiple projects in same account (projects-Dovetail, Maverick, BOP)
• Involved in daily management meeting and was responsible for daily project status reporting and discussing issues related to application.
• Resolve queries of business users related to application.
• Onshore-Offshore co-ordination for knowledge share, task assignment and automation delivery.
• Prepared Test Plan, Test Strategy, Test Scenarios documents.
• Policy XML creation and modification and creation of different types of policies in system through API and ARC tool
• Perform various operation on policy XML e.g., Endorsements, Cancellation-Reinstate, Renew
• Reports verification e.g., Policy stat, Unit stat, ISO reports and Web Service testing
• Perform and test Claim transaction, Reconciliation testing, Rating sheets and forms validations.
• Automate Workers Comp policies with Endorsement, Renewal, Claims scenarios

Environment: SQL Server 2008, .Net, TestRail, Confluence (Automation tool - Test Complete)

Confidential

Lead Automation and Manual QA

Responsibilities:

• Analyzed every business requirement considering its functional and technical aspects.
• Extensively worked on Reinsurance policy administration/ policy life cycle for Treaty, Facultative, Auto Facultative contracts
• Hands on experience on UWS and Xuber application for creation of different types of contracts, claims and accounting processes
• Well acquainted with Underwriting contact creation, Claims, Accounting - Cash receipt, Allocation, disbursements process, endorsements, Renewal processes
• Create automation scripts in C# with keyword driven framework for Underwriting, claims, Accounting - General Ledger, Cash receipt, Allocation, disbursement process and their end-to-end business scenarios.
• Worked on different processes like Ecerts, OnBase for policy document comparison.
• Maintain automated business scripts and test data files and fix daily execution failures on different environments.
• Single handily managed User acceptance testing for Business transactions given by users. Designed Test Script and performed execution.

Environment: SQL Server 2008, .Net, Atlassian JIRA, QASymphony QTest (Automation tool - Test Complete)

Confidential

Senior Test Engineer

Responsibilities:

• Coordinated with onsite team for understanding the new changes involved in each regression and perform end to end regression process.
• Troubleshot errors faced in EOD, MR, CR, and Totem regression runs as well as comparing the data with Prod. Validated the different reports generated by Endur task execution.
• Coordinated with other tech partners, middle, and back office to ensure validity of data is delivered from our end.
• Provide health check to senior management daily.
• Configured servers and environments for UAT, QA, and DEV
• Provide training to new joiners as well arrange demo to teammates for new modules.

Environment: CTRM tool - Endur, Confluence, JIRA, AVS, JVS, SQL server 2008

Confidential

Test Engineer

Responsibilities:

• Design & automate Test cases scenario and its execution as per business requirement for different line of business (Marine, property, casualty etc.)
• Report issue or bugs to onsite coordinator. Use JIRA tool for defect management.
• Performed Smoke, Regression, ad-hoc, and Hot fix issue testing.
• Perform automation execution for Smoke and regression scenarios.

Environment: ASP.NET, JIRA