SUMMARY

• Over 5 plus years of experience in Software Quality Assurance Manual and Automation testing for web and mobile based application.
• Experience in various domains like Finance, E - Commerce, Telecommunication and Banking
• Expertise in Software Development Life Cycle (S.D.L.C), Software Test Life Cycle (S.T.L.C) and Bug Life Cycle (B.L.C).
• Well experienced in Selenium IDE, Selenium Remote Control, Selenium Web driver, Selenium Grid using Java for developing automation scripts.
• Expertise in Java and OOPS concepts required for Selenium framework.
• Excellent knowledge on JUnit framework for unit level testing of the application under test.
• Experience in software testing automation development for embedded system
• Excellent Knowledge in various frameworks like Keyword Driven, Data Driven and Hybrid.
• Hands on Experience in creating, modifying and enhancing both Manual Test Cases and Test Scripts created in Selenium Web driver.
• Proficient in writing Selenium Web driver Automation Scripts using TestNG.
• Good experience in interacting with business analysts, developers, and technical support and help them in base lining the requirement specifications.
• Experience creating, enhancing and implementing guidelines and best practices for test automation development
• Good understanding of software Testing Methodologies like AGILE (SCRUM).
• Experience in writing SQL database queries to validate Database Tables, Data Models, Database Schemas and to check for Referential Integrity.
• Knowledge of hands on automation development using SOAP UI with Java.
• Expert in creating Test Plans, Test Scenarios, Test Cases & in test result analysis, verification, validation & reporting.
• Hands on Experience in creating, modifying and enhancing both Manual Test Cases and Test Scenarios
• Experience working with Single Page Application using Angular Java Script. Proficient with Node and Angular.
• Usability, Functional, Integration, Regression, Re-testing and User Acceptance Testing.
• Experience in developingMicroservicesusing Spring Boot.
• Experience in bug tracking tools such as Jira and Bugzilla for tracking and capturing Bugs.
• QA/UAT testing for E-Commerce.
• Team player, highly productive, Commitment and Result driven in team and Individual Projects.
• Excellent communication and interpersonal skills with strong work ethics.
• Capable of planning, managing time & provide status updates/test case coverage

TECHNICAL SKILLS

Programming Languages: Java, SQL, PL/SQL, C++, Html, VB Script

Automation Tools: Selenium, QTP, Appium, Postman, SOAP UI

Databases: SQL Server, Oracle

Operating Systems: Windows, IOS, Android

Test Management tool: Test rail, Quality Center, ALM

Defect Tracking Tools: JIRA

Methodologies: Waterfall, Agile, Scrum

PROFESSIONAL EXPERIENCE

Confidential

QA Automation Analyst

Responsibilities:

• Extensively involved in Scrum SDLC implementing sprint planning, review, retrospective meeting
• Involved in discussing requirements with the BA and developing Test Script to automate Functional, Regression, End to End Test cases
• Involved in doing performance testing using SOA tool to do a thorough check of services hitting major calls in the App
• Worked on Angular JS, Node JS & Bootstrap implementation in a large multiple module application.
• Implemented Page Factory model to use object in multiple classes and write automation script in java language to implement Object oriented programing using selenium environment.
• Responsible for managing development with regards to MI / BI reporting.
• Worked on Test automation development for Web UI Selenium experience in software and Test automation development.
• Involved in setting up testing lab of devices and implement batch run through Jenkins job
• Implement multiple regression test execution on iOS and Android platforms during release of each version of the TD App
• Worked in the AGILE development environment with frequently changing requirements & feature sets
• Deployed software in JavaScript (Angular framework), and Java using Eclipse, Maven, Node and Grunt. Testing guide and practices using ALM Octane.
• Hands-on documentation of the testing guide and practices using ALM Octane and
• Assigning Points to each user stories and planning inclusion or exclusion of various user stories in the current and future sprints
• Raised the defects in the JIRA environment mentioning the severity and priority of each defects.
• Setting up Hybris development environments and sandboxes.
• Maintain and setup a common branch in the git repository to push the automation test script code
• Attended weekly code review meeting among the Automation team and analyze the best approach in Automation script development
• Deep understanding of Hybris platform and frameworks. Promoting best practice in Java and Hybris.
• Performed System integration testing of app in various SYS and PAT environment using various Test Datasets
• Supporting each release of the App with developers by testing the app during Pre-Deployment and Post Deployment
• Tested the Mapping of web broker Application with Mobile App and perform end to end testing of all services involved in the App
• Tested the business rules implemented in placing the Stocks orders using Multileg Approach and data populated in the stock market
• Drive Scrum stand-ups and walkthrough meeting on daily and weekly basis
• Involved in writing new user story cards and acceptance criteria using lean kit software.
• Mapping one to one testing with App features using feature map Application
• Raised defects on GitHub using different repositories for each Application which is linked to the test rail
• Implement the Hybrid framework using selenium and java language to automate the test cases
• Tested the MySQL database for batch processing of requests verifying database schema switching
• Implemented DDL and DML commands to query the database and verify values in export and import tables
• Participated in various review meetings & work extensively with the business groups, BA's & other stakeholders to ensure smooth execution of testing activities
• Producing and prioritizing bug reports
• Document test results, log defects and track defects to closure

Environment: Github, Appium, Selenium, MySQL, Selenium Web driver, Eclipse, Shell, Test Rail, Windows, Android devices iOS Devices, Java, XCode, Android sdk, JIRA, ALM

Confidential

QA Analyst

Responsibilities:

• Participated in product design reviews to provide input on functional requirements, product designs, schedules or potential project risks.
• Created a requirement list for devices with various versions of software in consultation with the Marketing team, Project Managers and Developers.
• Functional knowledge and experience with 3G and 4G technologies (UMTS, LTE)
• Experience working in the Retail Industry. Proficient with POS systems and tablet-based payment applications.
• Web/E-commerce experience, with solid understanding of web based applications and web technologies.
• Validated new builds of UATMobile application as and when updated by the developers after fixing underlying Bugs and updating new functionalities as per the Sprints.Identifying the Test cases which can be automated and automating them using Selenium.
• Created and executed test cases for positive, negative testing and field level validations.
• Involved in Functional and Regression testing using appium driverand implement a keyword driven framework.
• Work on Multiple devices and to analyze WCDMA/LTE Layer 3 messaging.
• Experienced as QA in retail and Ecommerce sphere. Experienced in the design and implementation of automated testing solutions. Familiar with retail management systems and know about what retail system have to be.
• Performed Smoke test after downloading the new builds ofMobileapp to test their stability on various versions of operating systems like IOS, Blackberry, Android and Windows with different devices, familiar with IP networking concepts.
• Did troubleshooting of wireless networks (GSM, CDMA, UMTS, LTE, Wi-Fi, Bluetooth)
• Performed Integration testing with the Customer relationship management tool (Single view) by making changes to rate plan, features, Add-ons and customer information.
• Tested various functionalities such as setting up preauthorized payments via theMobileapplication, making payment via top up voucher and Inter-ac, integration with Convergent billing and validation of debit and credit card payments in CHASE.
• Implemented DDL and DML commands to query the database and verify values in export and import tables
• Updated test status on daily basis through end of day report to Project Managers and stakeholders
• Identified and logged defects using Quality Centre & JIRA and retested the fixed defects
• Diagnose and solve technical problems related Hybris implementation
• Performed Smoke testing on various operating systems after launch into production
• Test Application for customers to make changes to their rate plans, make payments, managing Add-ons and features, access their invoice and Usage details etc.
• Responsible for gathering functional requirements and design documents from business analyst and developers
• Attended the Sprint Delivery Meetings with the development team to understand the functionalities being added in the Sprint.
• Read and analyzed the User stories against acceptance criteria for each new Sprint.
• Simplified the User stories of over nine Sprints in the project to convert them into high level test scenarios and then into Positive and Negative test cases
• Performed Smoke tests on all functionalities being added with each Sprint in website redesign in UAT environment such as Adding and removing add-ons, features, changing rate plans etc.
• Performed Cross browser testing on various browsers like Mozilla, Chrome, IE and Safari
• Performed Database testing using SQL Queries to check Data is properly entered and retrieved from the tables.
• Logged and tracked defects using JIRA and Quality Center, Re-tested and fixed defects. Performed Regression testing to focus on critical and defect prone areas

Environment: Quality Center, JIRA, Oracle, Windows, IOS, ThinkPad, Mobile, Git hub, Selenium, MySQL, Selenium Web driver, Eclipse, Shell, Test Rail, Android devices, Java, JavaScript

Confidential

QA Consultant

Responsibilities:

• Participated and contributed in requirement walkthroughs with External Business Analysts & Vendor BAs for requirement elicitation
• Developing Test plans/Test Strategy and Review/prepare test scripts Oracle ATG web commerce QA project
• Attended SCRUM calls, walk through meetings, stand up calls on daily and weekly basis
• Experience working on E-Commerce projects Maintain up to date knowledge of ecommerce platforms (i.e. twitter, FB, Instagram, SEM/SEO marketing) from a functional and user point of view.
• Created Driver script using keyword driven framework in Selenium web driver to execute Automate Test cases
• Translated requirements in SRS documents, High Level Functional Design Documents, Use Cases & User Interface Documents into High level test cases
• Experience working on E-Commerce projects.
• Performed & coordinated reviews of High level test cases within the internal team
• Worked on Representational State Transfer (REST) architecture for Confidential Web based Application.
• Immense use of Adobe Analytics tool to gather data about user actions.
• UAT and Regression High Level and Low Level test case preparation
• Extensively used java programming language to write the script in selenium environment to automate Confidential web application for mobile and web based application, for windows and ios platform.
• Worked with Source control tools such as Visual studio to do unit testing along with the developers
• Immense use of Mongo Db and JSON Objects to support to live chatting functionality of Confidential application.
• Implemented performance testing of the App by testing the app in the latest Android and IOS devices with different os versions
• Worked with developers to do unit testing of all API endpoints
• Performed UAT and Regression Test execution for Web & mobile application
• Responsible for effort estimation of test execution at each Functional, End to End and Regression test cycle
• Designed Test cases for white and black box testing.
• Responsible for prioritization/ranking and forecasting of test cases during the Risk based testing approach
• Producing and prioritizing bug reports
• Document test results, log defects and track defects to closure

Environment: JIRA, ATG, WBC, EBay Commerce site, SQL, Eclipse, Shell, Quality Center 11.0/ALM, ThinkPad, Windows, iOS Devices, Java, Android, Windows Mobile.

Confidential

QA Analyst

Responsibilities:

• Worked in the AGILE development environment with frequently changing requirements & feature sets.
• Extensively involved in Scrum SDLC implementing sprint planning, review, retrospective meeting
• Monthly and quarterly reports for gaps and provide recommendations for operational efficiency
• Communicate service delivery expectations based on defined case management SLAs
• Extensive use of SOAP UIwith the support of Web services.
• Developed Data Driven Framework/Keyword Driven Framework using UFT Automated Script to execute the Batch Testing upon certain interval
• Testing & maintenance of mobile apps on different OS, developer’s environment through Alpha & Beta, UAT & currently in production
• Implemented Automation Testing using Descriptive Programming, Keyword Driven Framework, Descriptive Programming & VB Script on QTP and Device Anywhere.
• Involved in post release Sanity testing of web and mobile based applications on android and IOS devices
• Report all system issues to IT and project stakeholders for effective project management
• Developed test scripts in Device Anywhere according to test specifications/ requirements
• Executing & retrieving the data for SQL Queries. Performed Database testing by writing & executing SQL queries by using SQL to validate that data is being populated in an appropriate tables & manually comparing the results with front-end values
• Performed Data Driven Tests to validate the same scenario with different test data using Quick Test Professional
• Executed Functional, Regression, Sanity, End to End, Smoke, Backend, UAT and Black box Testing of Mahindra Sprint Application
• Performed the Impact assessment for project change requests by analyzing the impact on revenue generation system and risk to other legacy or new applications.
• Responsible for the analysis of the project BRD, SRS and Operational impact documents to identify and document system requirements and potential impacts to the IT billing applications especially in Mediation, Charging, finance ledgers and Invoicing.
• Work with the Order Management, Resource Management and Data Architecture teams for the deep dive analysis of the requirements using analysis of the existing systems, document analysis and workflows.
• Participated in various review meetings & work extensively with the business groups, BA's & other stakeholders to ensure smooth execution of testing activities
• Gather assessments from individual impacted teams and clarified their assumptions and dependencies by probing for refined data and analysis.
• Testing Sprint application on IE, Chrome, Firefox and safari browsers replicating cross browser testing
• Derive use cases, user stories and user interface diagrams. Liaised between business and technical teams.
• Work with the teams to prepare the test strategies and plan and get the sign-off from the relevant stakeholders.
• Participate in cross functional initiatives and forums by representing Fraud Management to improve relations and reduce process waste using Lean Six Sigma methodologies.
• Develop an efficient network across teams and organizations to refine customer experience
• Address internal and external stakeholder inquiries concerning issues impacting business
• Design and implement solutions based on historical and current service inconsistencies
• Handle escalations from business partners to verify unusual activity on foreign networks
• Ensure the utmost level of data integrity while balancing interdepartmental business needs
• Handle internal and external customer inquiries concerning fraudulent issues
• Detect new & high risk subscriber activity through fraud detection tools
• Ensure all activities are recorded through various fraud databases
• Identify new fraud trends as they transpire

Environment: Test Rail, JIRA IBM Caliber RM, Toad, HP Quality Centre, Amdocs Billing System, Order Management System, CRM and Self-Serve Portals. Quick Test Professional (QTP), Device Anywhere, Quality Center, SOAPUI, WSDL, XML, Java, SQL Server