SUMMARY

• Over 15+ years of experience in Software Quality Assurance and Test Automation Process for Client/Server, web - based Applications with proficiency in Manual, Automation and Mobile testing.
• Good Experience in Functional, Manual, Regression and Web based testing in Health care, Life science, Automobile, Retail and Banking domains.
• Good experience in working with Salesforce Sales, Service, Marketing Cloud.
• Having good knowledge on Software Test Life Cycle and proficient in documentation of Test strategy, Requirements checklist, Environment Readiness Checklist, Test Data Setup, Defect Prevention Checklist, Requirement Traceability Matrix, Metrics Report, Daily, Weekly Status Report and Test Summary Report.
• Strong in Delivery, Project, Process and People Management skills, Leadership qualities include operational, resource onboarding, mentoring and capacity planning.
• Proficient in analysing and reviewing functional specifications, system specifications and Business Requirement document(s). Worked closely with business in all aspects of work involving business level meetings.
• Experience in working with geographically dispersed and leading onshore and offshore teams.
• Participant in Defect management, Bug Reporting and providing status reports to higher management on testing activities.
• Extensive knowledge and good understanding of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) and Agile/Scrum environment.
• Participate in Sprint planning meetings, Daily Scrum meetings, Sprint Review and Sprint retrospective meetings as part of Agile methodology.
• Created Testing Tasks of testing and monitor Testing Tasks on Daily Basis using JIRA.
• Experienced in reviewing and analysing Business & Functional requirements and writing detailed Test Plans, Test Cases and Test Scripts for Web applications.
• Performed Functional, Integration, System, Regression and User Acceptance Testing for the software products under varying conditions and analysed the behaviour of the system.
• Good experience in Management Tools such as HP ALM, JIRA, Zephyr, X-Ray and Confluence.
• Excellent knowledge of web services and API test automation using Rest Assured Jar.
• Extensively worked on performance testing tools JMeter to create Thread Groups and test Web Application for various loads on key business scenarios.
• Well versed in Oracle and SQL querying backend DB tables for Data Validation and Verification.
• Developing and Maintaining Test Scripts, analysing bugs and interacting with development team members in fixing the defects.
• Experience of different Test Types and Test Levels such as Unit Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), Functional Testing, Regression Testing, White Box Testing, Black Box Testing in multi-tiered environment.
• A resourceful team player with good Interpersonal, effective problem solving and decision-making skills.
• Possess problem-solving skills, ability to follow industry standards and procedures. Quickly master new concepts and applications.
• Excellent interpersonal and communication skills, and is experienced in working with senior level managers, business people and developers across multiple disciplines
• A well-organised, goal-oriented, highly-motivated effective member/team leader with excellent analytical, troubleshooting, and problem-solving skills.

TECHNICAL SKILLS

Operating Systems: Windows 7/8/10, Linux

Databases: SQL Server, Oracle, MS Access, MySQL

Test Management Tool: JIRA, HP-ALM, Zephyr, X-Ray, Azure DevOps.

Testing Methodologies: Waterfall, Agile

Automation Tools: Selenium Webdriver, Cucumber BDDProgramming Languages JavaAPI Testing XML, JSON, WSDL, JSON, SOAP UI and POSTMAN

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Team Lead

Responsibilities:

• Worked with Business to understand the client requirements and ensure the entire scope of work is clearly documented.
• Participated in the Functional and Technical Requirements Walkthrough sessions to identify key changes to the Membership eligibility applications.
• Worked closely with QA teams and built detailed Enterprise Test Plans, Test Strategy, Test execution plans and Requirements Traceability to ensure all testing cycles are documented including the test scenarios, test data requirements and end-end test cases.
• Reviewed user Stories in Product Backlog and Sprint Backlog in Agile.
• Onboard new resources to the team and train as per the business requirements.
• Created Testing Tasks of testing and monitor Testing Tasks on Daily Basis using JIRA..
• Performed Functional testing in SIT, UAT environments and client demo as part of the sprint.
• Developed and executed automation Regression testing and System testing using Selenium WebDriver.
• Determine which test scenarios are automatable and are not based on business value, delivery time, and efficiency.
• Sending out Daily status reports on the releases that have been handled.
• Worked in an agile environment, attended Scrum ceremonies such as Daily Stand-up, Refinement, Sprint Review, Sprint Retro, Demo meetings.

Environment: Java, Azure DevOps, Eclipse, Selenium Webdriver, TestNG, Agile Methodology.

Confidential

Team Lead

Responsibilities:

• Worked with Business to understand the client requirements and ensure the entire scope of work is clearly documented.
• Participated in the Functional and Technical Requirements Walkthrough sessions to identify key changes to the Membership eligibility applications.
• Worked closely with QA teams and built detailed Enterprise Test Plans, Test Strategy, Test execution plans and Requirements Traceability to ensure all testing cycles are documented including the test scenarios, test data requirements and end-end test cases.
• Reviewed user Stories in Product Backlog and Sprint Backlog.
• Created Testing Tasks of testing and monitor Testing Tasks on Daily Basis using JIRA.
• Creation and Execution of test scripts using selenium WebDriver with java language.
• Review of functional specification documents and identifying scenarios.
• Reviewed and Designed test cases based on Requirements/ User stories in JIRA.
• Validate service cloud by creating cases and case related activities.
• Development and execution of test scripts in Selenium for regression testing to ensure the quality of the system. Coding part done in Eclipse using Java.

Environment: Salesforce, HP ALM, JIRA, Postman and REST-assured, Agile Methodology, Web UI.

Confidential, Los Angeles, CA

Team Lead

Responsibilities:

• Analysed Business and Functional requirements of the application and worked with Business users to understand project requirements and to figure out the scope of test strategy.
• Involved in functional walk-through’s and analysed the Functional requirements and asked for clarifications for several business flows.
• Validate end to end sales order from dealer through Kawasaki agent.
• Review of functional specification documents and identifying scenarios.
• Preparation of Test Scenarios and Test Cases.
• Reviewed and Designed test cases based on Requirements/ User stories in JIRA.
• Worked and validated Salesforce Classic and Lightning Components.
• Good knowledge of Providing Security controllers to users by using Profiles, Roles in Service.

Environment: HP ALM, JMeter, Agile Methodology, Web UI, REST.

Confidential

Team Lead

Responsibilities:

• Involved in functional walk-through’s and analysed the Functional requirements and asked for clarifications for several business flows.
• Review of functional specification documents and identifying scenarios.
• Preparation of Test Scenarios and Test Cases for Siebel Application.
• Validated 5G, Wireline Broadband, Wireline Network and Billing Invoicing cycles.
• Validate customers orders, billing and service management.
• Reviewed and Designed test cases based on Requirements/ User stories in JIRA.
• Involved in Test Execution phases (SIT/Regression/E2E/UAT) and performed Ad hoc Testing build deployed to QA Org.

Environment: HP ALM, Siebel CRM, JMeter, Agile Methodology, Web UI.

Confidential

QA Lead

Responsibilities:

• Review of functional specification documents and identifying scenarios.
• Preparation of Test Scenarios and Test Cases for Salesforce Application.
• Reviewed and Designed test cases based on Requirements/ User stories in JIRA.
• Involved in Test Execution phases (SIT/Regression/E2E/UAT) and performed Ad hoc Testing build deployed to QA Org.
• Worked with various entities like Accounts, Contacts, Cases,
• Opportunities, Reports, and created custom objects based on Business need.

Environment: HP ALM, Siebel CRM, JMeter, Agile Methodology, Web UI.

Confidential, Memphis, TN

QA Lead

Responsibilities:

• Review of functional specification documents and identifying scenarios.
• Preparation of Test Scenarios and Test Cases for Salesforce Application.
• Reviewed and Designed test cases based on Requirements/ User stories in JIRA.
• Involved in Test Execution phases (SIT/Regression/E2E/UAT) and performed Ad hoc Testing build deployed to QA Org.
• Worked with various entities like Accounts, Contacts, Cases,
• Opportunities, Reports, and created custom objects based on Business need.

Environment: HP ALM, Web application, Agile Methodology, Web UI

Confidential

QA Engineer

Responsibilities:

• Involved in Sprint Planning and Demo sessions with Product Owners.
• Prepare sprint estimation for testing activities.
• Coordinated with the developers to know the functionality of the application.
• Actively Participated Daily Stand-up calls and status meetings.
• Monitoring resources, task allocation and reporting.

Environment: HP ALM, Siebel CRM, Agile Methodology, Web UI

Confidential

QA Engineer

Responsibilities:

• Involved in Sprint Planning and Demo sessions with Product Owners.
• Prepare sprint estimation for testing activities.
• Coordinated with the developers to know the functionality of the application.
• Actively Participated Daily Stand-up calls and status meetings.

Environment: HP ALM, Siebel CRM, Waterfall model, Web UI, MS Excel, Windows.

Confidential

QA Engineer

Responsibilities:

• Involved in Sprint Planning and Demo sessions with Product Owners.
• Prepare sprint estimation for testing activities.
• Understand the User Stories and write test scripts.
• Export Test Scripts into the Quality Center and create a test set.
• Execute test scripts and log defects in the Quality Center.
• Developed Requirement Traceability Matrix (RTM) document.
• Coordinated with the developers to know the functionality of the application.

Environment: Quality Center, Oracle, Siebel CRM, Waterfall model, MS Excel, Windows.