SUMMARY

• Quality Assurance Analyst with experience in building strategic plans to ensure quality of work execution. Demonstrated attention to detail, communication, problem - solving, organizational, and time management skills.
• Automation Testing experience using Languages (Python/ Java/ C++)
• Test Engineer with 5 years of experience in both Manual and Automation Testing (Selenium WebDriver, REST API Automation) with solid understanding of Agile Process, Test Management and Defect tracking methods.
• 5 years of experience in software quality assurance and testing Android code and Backoffice distributed systems with Java/J2EE/.net and with traditional Databases and or Big data volume databases.
• 2 years of Manual testing for IBM Curam solution for Healthcare Reform and social programs.
• 3+ years of experience building automated test frameworks; front-end (e.g., React, Angular, JavaScript), back-end (Java), SQL.
• Strong Understanding of QA Methodology including supporting Process Development in a New Area of End User Computing QA
• Ability to Develop a Robust Test Plan for a New Project/Rollout and to adhere to Processes/Standards.
• Able to Offer Recommendations for Process Improvement and Carry Out a Plan to Implement Changes
• Ability to Estimate Testing Efforts on a Project/New Rollout as well as use various testing techniques.
• Firm understanding of Software Development Life Cycle (SDLC) and Software TestLife Cycle (STLC).
• Strong hands-on experience with regression, smoke, ad hoc, white box, functional, user interface, system integration, end to end, backend (API, database), and user acceptance testing.
• Built a suite of reusable test artifacts that can be used for ongoing regression testing.
• Served as a value-adding member of QA team including actively participating in Spring Planning, backlog refinement and sprint retrospection to provide feedback on what we learnt and how the team can improve on the next sprint.
• Quality assurance, product reliability and process optimization for unit-level, Integration-level, and system-level testing.
• Proven ability in writing JAVA, TestNG, Maven, POM scripts along with other open-source tools.
• Comprehensive Database validation for AWS hosted databases such as Oracle, MS SQL Server, and Postgres by developing complex SQL queries.
• Great working experience with project management, documentation, and defect tracking tools, including JIRA for Agile management.
• Knowledge of SOA, Microservices and or Event based Architectures.
• Expert on enhancing the Automation framework using Maven, Cucumber, and TestNG
• Graduated with my bachelor’s degree in information technology with Magna Cum Laude which is the top 10%-15% in my class.
• Experience in Back-end testing by developing and executing complex SQL queries.
• Having the ability to multitask and perform efficiently even in stressful and demanding situations.
• Possess excellent interpersonal, written, verbal communication skills and strong analytical, problem solving, decision-making skills.
• Ability to handle complex tasks and figure out ways to solve them efficiently.
• Capability to adapt and learn new tools, techniques, and approaches.

TECHNICAL SKILLS

Programming language: Java, visual C++, C, Python, MySQL, JavaScript, JSON, Rest Assured

Frameworks: Selenium, TestNG, Cucumber Framework

APIs: REST and SOAP APIs

Hypertext languages: HTML, XML, CSS, and PHP

Tools: & Processes: GIT, Azure Devops Server, Agile and Scrum, Postman, JIRA, Salesforce

Operating system: Centos7, and Windows

MS-Office 365: MS-Excel, Word, PowerPoint, MS-Access, MS-outlook

PROFESSIONAL EXPERIENCE

QA Analyst III

Confidential

Responsibilities:

• Ensured the end-to-end quality assurance testing of Sam’s Club mobile club application for verification and validation.
• Automated the test cases to validate the functional code quality and review the same for the other mobile developers on the team.
• Reviewed code done by other mobile engineering teams for code quality, functional and performance improvements.
• Performed exhaustive testing of O365 existing features and end user tools which are already in the environment e.g. new Teams room tablet that end users will use to join meetings from the conference room.
• Strong computer skills and knowledge of QA databases and applications including testing application for retail POS systems and digital applications, including kiosk testing.
• Conducted manual testing to ensure the highest levels of functionality of retail technology system, including point of sale (POS), self-serve kiosk and digital systems, including mobile app, website, and delivery marketplace websites.
• Develop testing systems and standards for these environments and Identified defects and inconsistencies and work with internal teams and vendors to coordinates remedies in a timely manner.
• Effectively assessed facility and brand protocols to ensure compliance while identifying opportunities for improvement.
• Communicated with field team, investigated guest complaints and identified product issues to develop a prioritization process for focusing on systems and applications that have the highest area of need.
• Planned and performed the software production monthly releases of a very complex Mobile Client that utilizes a proprietary UI Automation Framework.
• Utilizing relevant QA metrics, analysis, reports, and data to make informed and measurable decisions.
• Responsible for the iOS platform App’s core automation suite smoke tests, feature tests and Regression test.
• Manage Agile Ceremonies - PI Planning, Sprint Planning, Backlog Grooming, Demo, Retrospectives using Jira.
• Familiar with Various Test & Defect Management Tools, such as JIRA & Confluence
• Used JIRA for raising issues, bug reporting, defect tracking, and writing suggestion.
• Participate, Develop, and maintain test case in Test Rail management system.
• The use of Jenkins to perform nightly/daily build to automate or test whether all the dependencies are present and to ensure that that no bugs have been introduced.
• The use of Git to track changes in the source code, enabling multiple developers or testers to work together on non-linear development.
• Use GitHub as version control tool and configure iOS JSON file.
• Enhance Code Quality by conducting analysis on debug traces using Charles proxy of the client and server interactions.
• Use Xcode to build and debug iOS Applications.
• Compile and analyze statistical data.

User Acceptance Tester

Confidential

Responsibilities:

• Developed a UAT test scenarios, test cases, and test plans to meet the business needs.
• Conducted Regression Testing and automated all regression test scripts.
• Analyzed the application, performed Black Box testing and Functional Testing using Quality Center.
• Created Test plan and design for various projects in different functional areas such as Open Enrollment, Claims, System Configuration, Clinical Areas and so on.
• Communicated with the UAT lead throughout the testing life cycle ensuring escalation of any perceived or legitimate issues to test lead and/or business contact as soon as appropriate.
• Interacted with Developers, System Analysts and Business Analysts to support defect analysis, reproduction, and documentation.
• Participated and facilitated Test scenarios & results reviews.
• Created/Tested Business Rules for positive and negative test cases.
• Evaluated and tested new or modified software products and validate documentation prior to release.
• Used Selenium Web Driver to run test cases in multiple browsers and platforms to setup the Automation Framework.
• Developed, maintained, and executed Selenium automation scripts for UI Web application.
• Developed automation scripts in Selenium to automate smoke and regression testing.
• Ensured that daily automated regression testing is running and executing successfully with no issues.
• Performed cross Browser compatibility testing on different Operating Systems using Selenium WebDriver.
• Developed SQL Queries to retrieve or create test data from different Oracle Test databases.
• Performed database testing by writing queries in SQL Server.
• Used SQL Queries and Excel extensively to validate the data in the relational databases.
• Used Microsoft Excel/Word to export data to ALM/Quality Center using Tools and rectify errors if any.
• Worked on linking the Business requirements with the test cases in the ALM running them individuals.
• Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
• Implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.

Test Engineer

Confidential

Responsibilities:

• Performed Black box testing for monitoring and examining a particular system from the customer’s perspective.
• Was instrumental in performing exhaustive testing of new features & applications including testing O365 features before they are enabled and rolled out to end users.
• Maintained test documentation to include test plans and test reports.
• Prepared the test cases to check all the required parameters and execute the test cases.
• Created bug reports that assess potential impacts to the organization and suggest countermeasures to reduce risk.
• Developed procedures of identifying, quantifying, and prioritizing the vulnerabilities in a system.
• Recommended bug fixes for identified bug defects so that developers may look at them and fix them.
• Developed use case documents or templates that describe how a user interacts with the system or product which would be used to create a test case.
• Developed test procedures utilized in regression testing for developmental software qualification specific to Class A, and Class C, autonomous vehicles.
• Monitored and examined a system from the customers perspective including performing test from the user’s side.
• Performed Tests outside the organization by an external team of testers.
• Identified Root Cause of regressions by software/hardware/vehicle/platform debugging, and data review.
• Able to Work in a Faced Paced Environment Often Testing Across Multiple Environments at the Same Time.

QA Analyst/Automation Tester

Confidential

Responsibilities:

• Used Java/Eclipse with Maven/POM, Cucumber, Spring MVC, Rest Assured//HTTP client to automate & build a testing framework for the large-scale web based, client server application running on desktop & mobile phone.
• Used Java Property to separate data used in testing from the code.
• Worked with QA Test Lead to create the Test Strategies and Test Plans.
• Worked with project teams to ensure standard quality practices/processes are followed and/or design and execute test plans and procedures for acceptance testing of new or modified applications and/or systems in an environment of diverse development platforms, computing environments, software, hardware technology and tools,
• Tested & verified JSON responses for test scripts written for the new/existing features manually as well as automated.
• Analyzed, designed, documented new or modified QA procedures and standards and assists in the development and implementation of QA metrics for assessing the quality of delivered applications and information systems.
• Used Selenium/Web driver written in Java to test UI applications.
• Developed a module for the automation framework which was integrated & used by the cross-team members for web services testing as well as developing a module to create a report in XML format.
• Wrote regular expression (RegEx) to assert & verify responses returned from web services.
• Executed all QA test scripts based on project and/or Service request assignments.
• Completed all required supporting documentation for QA test results.
• Provided progress and results of QA testing with Product, Line of Business & Technology partners ending in approval/signoff.
• Tested various legal applications in SIT and UAT environment.
• Worked with Line of Business, Scrum Master, and Developers to meet all testing expectations for project releases.
• Aided in completing Master Test Plans to support testing validation of the requirements, from the line of Business.
• Executed & debugged the testing framework written in Java.