SUMMARY:

• Information Technology Professional with 8 years of IT experience and over 7 years of Quality Assurance testing experience using HP Interactive Tools (UFT/QTP and ALM/Quality Center.
• Expertise in Security testing, business analysis, developing Software Test Plans, Test Case Design, Test Scripts, Integration Testing, Regression Testing, Stress Testing and Agile Methodology.
• Recognized for exceptional leadership and organization - building skills as well as the ability to motivate others on all levels in the achievement of organizational goals. Integration Testing, Functional Testing, Security testing, Regression Testing, System Testing, Usability Testing, Compatibility Testing, Localization Testing, Ad hoc Testing, Automation Testing, SOA Testing, Mobile Testing, Sanity Testing, Web Services, eCommerce Testing, POS, User Acceptance Testing, Test Planning, Email validation Test Cases, and QA Processes.
• Over 7+ years of Expertise in analyzing requirement specifications and developing test cases, test scripts and planning for QA methodologies. Knowledge of software testing methodologies like Waterfall and Agile (Scrum). Software Testing, Documentation, and review of Business Requirements.
• Expertise in preparing Test Summary Reports, Test Cases and Test Scripts for manual testing based on the User Requirements, System Requirements documents and UAT. Knowledge and experience with the complete Software Development Life Cycle including requirements, design, and development and testing.
• Worked with Manual testing tools like HP ALM/Quality Center, IBM Clear Quest, Microsoft Visual studio, Microsoft Test Manager, TFS. Experience with Mobile Automation Tool Device Anywhere. Extensive experience with the testing of e-Commerce, Internet, Intranet and mobile applications. Proficient in Functional testing, Smoke testing, Regression testing, Integration testing, System testing, Multiple Interfaces Testing, Front end testing, Back-end testing, UAT testing in a multi-tiered environment using Black Box and White-Box testing methods. Worked on keyword driven testing using Automation testing tools like UFT/QTP.
• Worked on scripting Test Script Language and VB Script. Expertise in Trizetto Products - FACETS, Extensive work experience in HIPAA EDI transactions like 834I, 834O, 837, 835, 820, 270/271, 276/277 and 278, Expertise in working with ICD-10 Implementation Projects.Experience working on testing UI based applications. Ability to lead testing efforts with Business Analysts, Developers, Product owners, Customers and offshore QA testers. Extensive exposure in coordination between onsite-offshore team and defect management.
• Experiences in Mobile App testing in helping the Mobile QA testing in their efforts. Worked on various devices like iPad, Mobile Devices, Android, Microsoft surface. Worked in various projects in Agile Methodology

TECHNICAL SKILLS

Test Approaches: Waterfall, Agile/Scrum, SDLC, STLC.

Testing Tools: HP Quality Center, SOAP UI Pro, Mainframe, XPath Checker, Firebug, Firepath, Bit Bucket, Share Point, Rational Clear Quest, QMetry, ADPART, Jira, Perfecto, Auto IT, Sikuli

Test Build/Integration Tools / CI Tools: Git Hub, Stash, Bit Bucket

Frameworks: Keyword Driven, Data Driven, Hybrid, Page Object Model (POM), CRAFT and Robot

Programming Tools: JAVA, Java Script

Markup Languages: HTML, XML, XPath, CSS Selector

Databases: MySQL, Oracle, SQL Server, PL/SQL, TOAD.

Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Electron

Operating Systems: Windows 7/8, 10.

Defect Tools: HP Quality Center, JIRA, ALM

MS Office Tools: Outlook, Word, Excel, PowerPoint, MS Access

Utilities: Eclipse, GIT, SVN, Firebug, Fire Path

PROFESSIONAL EXPERIENCE

Confidential, Orange, CA

Sr. QA Engineer / UAT Tester

Responsibilities:

• Responsible for coordinating the manual ALM/QC and automation UFT/QTP to end-to-end and UAT testing efforts for new release testing.
• Responsible for compliance to standards and tools for unit, component and system integration level test results, defect management, and test status reporting.
• Report and maintain product release statistics
• Establish regression execution patterns and schedule.
• Works with offshore team and provides effective solutions to work with offshore teams to enable multiple shifts for regression testing.
• Created & executed E2E Test cases using Azure DevOps
• Created and tracked Bugs using Azure DevOps using best practices
• Good knowledge and proper understanding of Azure Data Factory (ADF) such as mapping data flows, pipelines.
• Experience in testing Web Services-SOA architecture, XML transactions, SOAP, HTTP and REST using various tools like Postman/Ready API
• Implemented SOAP UI tool to test SOAP based architecture application to test SOAP services and Rest API.
• Used the Rest Assured Java library to automate Restful Web services.
• Created and maintained automated test script for API testing using ReadyAPI
• Validating the load process of ETL to make sure the target tables are populated according to the data mapping provided that satisfies the transformation rules
• Create effective solutions for regression Test artifact reviews
• Plans, manages strategic and tactical aspects of regression and manages multiple Releases effectively.
• Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center, claim center, workers compensation
• Facilitate team status/checkpoint meetings as necessary
• Scheduled various ETL batch processes using Autosys and testing stored procedures
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Assist Test Manager and Planner with resource forecasts and estimates
• Involved in Setting breakpoints, Re-write functionalities, truncating with using Charles.
• Prepared test cases and executed test cases as part of Digital Mobile Application testing
• Participated in Sanity testing, Functional testing, Re-testing, Regression testing for both Android and iOS platforms
• Competed Mobile Digital Analytics testing
• Assist in early life support of the Releases.
• Worked closely with development and business team to understand requirements and business process and defined issue resolution with functional and technical teams.
• Tested ETL mappings to extract and load data from different databases such as Oracle, SQL Server, XML files and flat files and loaded them in to Oracle
• Created and maintained System and Automation Test plans. Performed Functional, Negative, Regression, System Integration testing.

Environment: SQL, Agile Methodology, Internet Explorer 8.x, Oracle, J2EE, Power Point, MS Project, Quality Center, QTP, SQL and E-commerce.

Confidential, Charlotte, NC

Test Engineer / SOA Tester/ Web Services Tester

Responsibilities:

• Working on BRD, FRD, TRD, SRD, RTM, Test Plan-overview, Test Scope (In-Scope& Out of Scope), Version, Test Approach/Strategy, Test Schedule, Test Cases/Test Scripts, Test Rounds, Test Traceability Matrix, Defect Management &Reporting, Entry & Exit Criteria, Environment, References.
• BRD-Involved in writing Business Requirement Documents overview, scope, version, role and responsibilities, signoff approval
• FRD-Involved in gathering requirement, one O one interview, group interview, questionnaire and survey, brain storm, interview to obtain idea, facilitated session, use case etc.
• Utilizes latest Perfecto versions for Android and iOS Mobile applications for UI testing
• Performs Functional testing of UI for mobile applications using wide variety of OS versions Android & iOS
• Performs Accessibility testing for iOS using voice over, accessibility inspector, magnifier, and contrast ratio.
• Tested GUI and functionality on Android, iOS platforms using Perfecto and Xcode applications and reported numerous glitches in that area.
• SDLC- Waterfall Methodology-Conceptualization, Requirements and Cost/Benefits, Software Requirements, Software Design, Programming, Testing, Maintenance. (Completed all phases of SDLC moved to next phase)
• Agile Methodology-Heavily involved into. Iteration planning, Sprint, Scrum Meeting, Go Live Date
• Responsible for full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing and processing of Medicaid Claims.
• Experienced in EDI, MMIS, Medicare, Medicaid, CMS DHHS Health and Human Services HIX, ICD, 270, 271, 834, 835, 837 Child Support Child Care Welfare Support IES Integrated eligibility System payer pricing Claim claims processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Participated in the development of the Business Requirement Documents and functional requirements. In charge of preparing Test Cases based on BRD and FRD.
• Created test scenarios and tested HIPAA Transactions and Code Sets Standards such as EDI 837/834/835, 270/271, 276/277.
• Testing claims or enrollment processing for medical/Pharmacy
• For web service testing used Soap UI, Soap UI Pro tool, analyzing of web services/API functional and design documents and prepared test cases based on User requirements, involved in preparation of Test Plan, Prepared the Web Services/API test suite for positive and negative test cases using assertions, Performed Interoperability Testing when services are integrated to UI application, A WSDL document describes a web service.
• Prepared Execution Matrix, Test Reports and Bug Reports
• Involved in web service REST Testing Tools-Synchronous Web services and Asynchronous Web services.
• Responsible for GAP analysis of ICD9-ICD10.
• Authored and executed Test cases for Claims and Customer Service Workflow.
• Entering Claims and Customer Service Tasks into the FACETS.
• Extensive experience of Performance, Load, and Stress testing using Load Runner

Environment: Windows, Facets, Oracle, Share Point, SQL, Quality Center, MS Office, MS-Visio, UML, 508

Confidential, Framingham, MA

Sr. QA Analyst/Test Engineer

Responsibilities:

• Worked with SMEs for SUT and provided an overview and knowledge regarding various modules of application to test team members.
• Created test plan, test cases and test procedures to cover various test scenarios to cover all areas of applications and to conduct different types of testing
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Performed SIT and UAT test execution activities throughout STLC
• Defect trackingMicrosoftVisualStudio (TFS)
• Created and executed automated (Coded UI) scripts in Visual Studio and in TFSTestManager
• Publishing the application in production for all platforms (Android, BlackBerry).
• Performed Regression, functional testing of Retail and eCommerce application
• Created a new build for both IOS and Android by running the Cordova / Gulp commands on cordova platform and I use to test the newly added/modified functionality.
• Gathered requirements for the integration of POS system with the supply chain system
• Supported retail business processes and functionalities including POS application and systems; merchandise processes, such as allocation, goods receiving, store transfers, return to vendor.
• Experience with the Cloud (Azure) DevOps - Infrastructure and Platform as a service.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Created & executed E2E Test cases using Azure DevOps
• Created and tracked Bugs using Azure DevOps using best practices
• Integrated Automation test scripts in CI tool (Jenkins) for nightly batch run of scripts.
• Created and executed automated (Coded UI) scripts in Visual Studio and in TFSTestManager
• Documented Defects found during test on the MicrosoftTeamFoundationServer (TFS)and communicated recorded problems to the responsible development personnel.
• Web services/API Testing by Postman tool
• Used SOAP UI for XML based Web Methods testing
• Documented and reported defects within established process and tracking systems using MTM.
• Involved performing end to end testing of Ecommerce applications
• Define and implement black-box, white box, grey-box and automated testing suites for eCommerce Web application and Order Management Systems
• I was exclusively working on “Warehouse Management” which is a web-based logistics system that provides an easily deployable method for receiving, storing and shipping inventory through one or more remote facilities
• Involved in testing of both Inbound and outbound processes of Red Prairie WMS
• Responsible for functional testing of Receiving, Picking, Shipping, Order Fulfillment, Reclamations, Cycle Counts, Inventory Control, Invoice Counting, Reports
• Performed Regression Testing by generating UFT/QTP scripts based on the business process.
• Experience in conducting various types of System and Integration testing for an E-commerce web-based application such as Security (to validate Username/Password), Account Creation process, different workflows, e-mail testing for each stage of workflows, Role level access based on the access grants, navigation testing to check the integrity between different screens within the application etc.

Confidential, Cincinnati, OH

Test Coordinator / Mobile Tester

Responsibilities:

• Retail and Private Banking on Smart Phones (iOS - iPad & iPhone (Primary focus), Android, Blackberry & windows)
• This Project aims at providing all the retail & private banking features over the smart phones (iPhone, iPad, Android, BlackBerry) to consumers along with the advanced features (Quick Deposit-Check deposit over Phone and Quick Pay along with Account Summary, Transfer Funds, Bill Pay, Wire Transfers, ePay (Credit Cards), Alerts functions and ATM/Branch Locator using native maps.