SUMMARY

• Over 7 years of professional experience in Software Testing and Software Development.
• Proficient in manual and automated testing with web based applications, retail, e - commerce and telecommunications solutions requiring web server and client server technologies.
• Prepared requirements, design and software error classification, documents for software applications.
• Worked on web based applications requiring database interactions.
• Experienced with all aspects of software development life cycle deliverables, tracking methods and different phases of testing using Mercury Interactive Quality Center.
• Have coordinated various activities between testing and user acceptance phases. Managed test teams.
• Strong documentation skills for business requirements and test plans
• Extensive Manual and Automated Testing experience of GUI and functional aspects of Client-Server and Web based Applications in multiple SDLC phases
• Ability to produce measurable results within a complex multi-tasking, rapidly changing work environment
• Ability integrate various products/systems to ensure interoperability
• Strong knowledge of SQL, mySQL Databases
• Worked in full software development lifecycle from Requirement analysis to System Testing.
• Proven product development and management experience to develop and introduce new products and services
• A time sensitive and goal-oriented professional with excellent verbal and written organizational, communication and team skills

TECHNICAL SKILLS

Testing Tools: Mercury Test Suite, Bugzilla

Script Languages: HTML,Javascript, Perl/CGI, PHP Tools & Packages Mercury Test Director, Quality Center, QTP, Microsoft Word, MS Excel, Microsoft ProjectDatabase Systems mySQL, SQL, MS-Access

Operating System: UNIX (BSD, Sun Solaris, Linux), Windows (NT/XP/2000)

App/Web Servers: Apache

Programming Languages: Perl, Java

PROFESSIONAL EXPERIENCE

Confidential

QA Engineer

Responsibilities:

• Requirements analysis for web application to add e-commerce capabilities to existing corporate web site.
• Personally created database tables and led design team to develop applications for interaction with mySql database to handle online order processing and billing.
• Managed team of 7+ software test engineers located across the world
• Prepared manual test cases in Test Director and MS Excel
• Creation and execution of Manual and Automated test scripts
• Developed and documented Test Plans and scripts
• Oversaw team activities for function testing, negative testing, regression testing and GUI testing of the web applications and integrated web merchant services
• Used Mercury Interactive Tools for managing test activities
• Designed, created, and executed automated scripts which performed regression test on entire product
• Product trials, activation, and checking to see for user account security loopholes
• Documentation of timelines and deliverables for design, development and testing.
• Conducted meetings to keep all stake holders updated on project status and progress.
• Supported infrastructure teams during set up of web serves and software tools for testing.

Confidential

Senior Software Engineer

Responsibilities:

• Analyzed and prepared requirements specification for user interactive web application to schedule classes, make reservations and order products.
• Recommended web servers and storage requirements for the design project.
• Prepared high level technical design documents for software design including storage requirements and directory structures
• Reported and tracked bugs using Bugzilla
• Created test script for testing modules.
• Involved in Unit testing of system.
• Involved in integration testing of system.
• GUI testing principles and guidelines
• Created Perl/CGI scripts for dynamic website to handle menu changes and monthly ordering data
• Created test cases (positive and negative) to validate new functions
• Documentation of user guides for web application and training of new employees and customer service personnel to handle web tools

Confidential, Plano, Texas

Senior Engineer

Responsibilities:

• Maintained and supported multiple GSM networks for US and European wireless projects with traffic generation test tools which simulated GSM, GPRS and SMS type traffic mix. Executed manual and automated traffic test cases on Base Station Controllers and Mobile Switching Center
• Loaded data transcripts and configured mobile cells in BSC and MSC nodes as needed. Have also created and modified DT files to load and run in simulated GSM networks
• Analyzed MSC and BSC load metrics to improve traffic handling capabilities for cells
• Trained design and test engineers in using new traffic generation test tools over SS7 links and Mobile Air interface
• Conducted classes for new hires to understand GSM core networks, signaling and integration with IP networks.
• Designed simulated network solution for IN services used for Prepaid Services. The simulated solution involved hybrid networks which blended real SCP and SDP with simulated MSC, BSC, BTS, and mobiles.
• Installed and maintained software tools on servers to simulate end to end GPRS traffic over real MSC and BSC test network. This aided in circumventing the problem of using real UE which were not widely available at the time.
• Resolved customer support issues by analysis, prioritization of problems and recommendation of solutions prior to delegation to development team
• Designed and implemented several scripts and graphical user interfaces using PERL and PERL/Tk simplifying software administration of software tool installations.
• Provided dedicated support and trouble shooting expertise to wireless and wireline design and test projects with Confidential switch emulators and several Confidential test tools used in simulated test activities, thereby improving product quality and reducing time to market.

Confidential

Software Engineer

Responsibilities:

• Load and trouble shoot wireless Data Transcripts on simulators to reducing data load/install times on real switch at customer sites.
• Supported Confidential switch upgrades with appropriate upgrade packages and correction software.
• Supported design projects with production tools used for software build methodologies.
• Design and built switching software tools and test environments to simulate multiple fixed networks projects to shorten testing times and debug more effectively.
• Solely responsible for building simulated Confidential based switching software for basic design and function test activities.

Confidential

Marketing Engineer

Responsibilities:

• Executed strategic plans to penetrate local markets with advanced CAD and mechanical analysis software
• Responsible for expanding market share of finite element analysis software in engineering and defense industries in the Southern Region.