SUMMARY

• Around 16 years of IT experience in Software Testing (Blackbox Testing).
• 4 Years of Experience on Test Automation in Selenium Java using TestNG and Cucumber Framework.
• Expertise in Functional Testing (System Testing / Integration Testing / API Testing / Regression Testing).
• Experienced in Web Based application GUI Testing.
• Well versed with Handling Elements in Selenium WebDriver.
• Experience in Java Programming, Selenium Web Driver, TestNG
• Writing Test cases using Element locators, WebDriver method, Java Programming features and TestNG Annotations
• Designed and implemented automation frameworks from scratch like Page Objects framework
• Proficient in Customer Management Tool like SiebelCRM/ Salesforce CRM applications.
• Implemented End to End QA Process for Migration Projects as per Client’s requirement.
• Experience in TestNG and Cucumber (BDD) Framework for 4 Years.
• Experience working on Agile Methodology - Scrum.
• Experienced in ETL Testing using the tool K2View Fabric.
• Having knowledge in Performance Testing.
• Well-versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Creating Technical Documentation on Project Requirement for Testing.
• Expertise in Trouble Shooting the Bugs and provide Technical Solution for Designer and Development.
• Providing Test Estimations and Efforts for the Projects to be delivered.
• Creating Test Plans and Perform Regression Testing with Automation Test Scripts.
• Expertise in Backend testing using Unix Commands and SQL Queries scripting for Validation.
• Experienced in Continuous Integration / Continuous Development process for Regression and Functional Testing.
• Having Experience in API Testing - Postman Tool.
• Extensively used JIRA and JFM tools for Requirement Tracking / Test and Defect Management. And HP (Quality Centre) hands-on.
• Experience in Windows Application testing and having knowledge on UFT Automation scripts.
• Created Utilities for Reporting in Excel.

TECHNICAL SKILLS

Domain: Telecom BSS and Banking (Payments)

Automation Tools: Selenium with TestNG / Cucumber (BDD), K2View Fabric (ETL)

Version Control Tools: GIT

Programming Languages: Java, Python (Trained)

Operating System / ERP Version: Windows 98/XP,2000,2003, Windows 7

Tools: / DB / Packages / Framework / ERP Components: HP ALM, JIRA and JFM, Bugzilla

PROFESSIONAL EXPERIENCE

Confidential

QA Architect

Responsibilities:

• Analyze the requirement of features from Customer’s product perspective.
• Define and Implement QA Process and Strategize the Testing Process completely.
• Attend daily scrum calls and provide inputs for various possible scenarios for Implementation.
• Responsible for identifying test data scenarios and create test plan for every sprint window.
• Develop test cases and get in line with the user stories.
• Responsible to develop possible opportunities for the Automation of Functional Testing.
• Perform end to end migration of customer to designed target components.
• Perform Regression Testing with the new changes and defects fixed to ensure the existing functionalities are stable.
• Worked in Agile Methodology - Scrum.
• Track test plan in JIRA and Confluence tool.
• Using ETL Tool (K2View Fabric) implement Migration logic to load the existing customers.
• Implemented exception handling techniques and setting alerts for the errors
• Involved in Technical Discussion with Designer by providing inputs for Optimizing the Migration login in Functional and Performance related.
• Support team in Troubleshoot issues and provide possible solutions for Quick fix from Development team.
• Functional Testing on the Migrated customers in different application like Salesforce CRM application and other target component systems.
• Report Critical blockers and highlight to the client and stakeholder to avoid major issues in Production.
• Assign the task to the team member and track the same.
• Involved in GIT - Code deployment process.
• Preparing the Daily status and Weekly Sprint status report and send to the Client.

Environment: ETL Tool (K2View Fabric), PGAdmin, SQL Developer, API Tool (Postman using API Gateway), Salesforce (CRM), Linux Server, JIRA, JFM and Confluence.

Confidential

Senior QA Test Specialist

Responsibilities:

• Subject Matter Expert in SiebelCRM and End to End architecture of Integrated systems with SiebelCRM.
• Design Testing plan and provide technical solution in testing for the requirements.
• Create & Review test scenarios and test cases for End-to-End testing.
• Executed and delivered more than 100 client demand functionalities in SiebelCRM application.
• Proficient knowledge in Middleware system called EAI for Integrated system testing.
• Implement Automation Framework in TestNG and Cucumber framework based on Regression Plan shared to client.
• Created Automation Test scripts in Selenium - Java programming language for execute regression cases before production every week in Pre-Production environment.
• Maintain and improve the automation test scripts as per the latest code changes periodically.
• Provided strong technical guidance in case of complex functionalities.
• Review manual test cases and Automation framework for 100% Test coverage.
• API Testing using SOAP UI tool.
• Followed Agile SCRUM methodology.
• Reporting to Client and Key stakeholders on Daily Test Execution Report and Sign-Off report.

Environment: Selenium with Java (TestNG and Cucumber), SiebelCRM, SQL Developer, EAI, SOAP UI, HP ALM (Test and Defect Management) and Octane.

Confidential

Technical QA Lead

Responsibilities:

• Subject Matter Expert in SiebelCRM and End to End architecture of Integrated systems with SiebelCRM.
• Design Testing plan and provide technical solution in testing for the requirements.
• Create & Review test scenarios and test cases for End-to-End testing.
• Executed and delivered more than 100 client demand functionalities in SiebelCRM application.
• Proficient knowledge in Middleware system called EAI for Integrated system testing.
• Implement Automation Framework in TestNG and Cucumber framework based on Regression Plan shared to client.
• Created Automation Test scripts in Selenium - Java programming language for execute regression cases before production every week in Pre-Production environment.
• Maintain and improve the automation test scripts as per the latest code changes periodically.
• Provided strong technical guidance in case of complex functionalities.
• Review manual test cases and Automation framework for 100% Test coverage.
• API Testing using SOAP UI tool.
• Coordinating with UAT Testers and support with UAT Tester for functional knowledge in SiebelCRM and End to End Testing.

Environment: Selenium with Java (TestNG), SiebelCRM, SQL Developer, EAI, SOAP UI, HP ALM (Test and Defect Management).

Confidential

Test Analyst B1 - Senior Test Analyst

Responsibilities:

• Working as QA Engineer to co-ordinate with Development and Testing team to ensure the business requirements are covered and implemented.
• Created Test scripts and executed test cases for the Pre - User Acceptance Testing in the migration from Oracle CRM to SiebelCRM application system.
• Understand requirements and review the test cases for the 100% test coverage.
• Ensuring all the QA Process implied for the project or CRs.
• Track Requirement Traceability matrix for the requirements till pre-UAT testing phase.
• Preparing Root Cause Analysis for the Production defect and report to clients.

Environment: HP ALM (Test and Defect Management), SiebelCRM.

Confidential

Senior Test Analyst

Responsibilities:

• Understanding the requirement of Rater application of Confidential product.
• Write test cases for the Customer Usage and rating logic in the Rater application called Rater.
• Support billing team with the required CDR records which are formatted and shared to Invoicing team.
• Perform System Testing with various CDR records for different customer subscriptions.

Confidential

Senior Test Analyst

Responsibilities:

• Functional System Testing on the Migration project from Windows application to Web application.
• Write Test cases based on the Use Cases shared by client requirements.
• Review test cases prepared by team and provide feedback on the coverage of test requirements.
• Perform System Testing on GUI Application.
• Defect Tracking in Bugzilla tool.
• V-Model SDLC Process

Confidential

Senior Test Analyst

Responsibilities:

• Expert in Confidential &T Systems in Amdocs Billing - Enabler Rater, Amdocs Billing, Partner management Tool.
• Write test cases on CDR Usages, Invoicing functionalities, Product management.
• Perform Functional Testing and Backend Testing for the test cases created.
• Written utilities to get the CDR files generated using Unix shell scripting.
• By Unix commands run and validate the jobs for Invoicing and Files generated for Invoicing.
• Experienced in Amdocs Monitoring tool for Automated Invoicing process.
• Waterfall SDLC Process