SUMMARY

• Providing QA, UAT services for last eighteen years.

TECHNICAL SKILLS

Documentation: Incident Reports, Suspicious Activity Reports, Meeting Minutes, Audits, Test Plan, Test Strategies, Test Scripts, Status Report, Matrices, SLA, BRD, SRS, Use Cases, User Guides, RTM (Requirements Traceability Matrix), RAG Status, Defect Reviews, Flow Diagrams, WSP (Written Supervisory Procedures), Desktop Procedures, Run Books, Sequence of Events, SOP (Standard Operating Procedures), Internal and External Audits, Communication Plans.

Applications/Tools: HP QC/ALM, Rational Test, JIRA, MS Office (Excel, Access, Word, PowerPoint), CSV, Visio, MS Project, Confluence, SharePoint, SCM, Requisitepro, Bugzilla, Delta K, Visual Source Safe, BigFix, Timbuktu, IBM OnDemand, Adobe, Lotus Notes, MQ Series, ARIBA, Live Meeting, Adobe, VMware, SAS, Media Player, QuickBooks, Citrix, Axiom, ACTIMIZE, MANTAS, LexusNexus, Google, Facebook, BFS Postedge, BFS Web Portal, USPS.com, Broadridge, BlackKnight, Spira, QlikView, Tableau

Quality Management/Testing: Installation, Functional, SIT, UAT, Integration, Sanity, Regression, Disaster Recovery/Failover, Migration, Black Box, Ad - hoc, Security Patches, Negative, Smoke, Transformation

O/S: Windows, iOS, Android, Mainframes

Methodology: SDLC, Agile/Scrum, Waterfall, CMMI, Six Sigma, RUP, ISO 9000

Browser: Internet Explorer, Mozilla Firefox, Chrome, Safari

CRM: Siebel, ACT, Salesforce.com, In-House Developed

Feed: Real Time ILX, ThomsonOne, ION, Reuters 3000 Xtra, PowerPlus Pro, Bloomberg, Dow Jones

CMS: Vignette, SharePoint, Wall Street On Demand

Regulatory: AML/KYC, FINRA 3190, SAR, OFAC Reporting, IHC, CCAR (FR-Y14A), US BASEL, Fed, Dodd Frank, FATCA, US Patriot Act, SSAE16

Vendor Governance/Management: RR Donnelley, Williams Lee, Broadridge, USPS, Wall Street On Demand, Salesforce, Reuters, NEC, Black Knight

Other Languages: Hindi, Urdu, Punjabi

PROFESSIONAL EXPERIENCE

Confidential, Hopewell, NJ

QA UAT PM

Responsibilities:

• Managed end to end testing efforts for newly developments products and enhancements.
• Maintained production outages and defects log and management.
• Performed Projects Management to create test environments, data/resources/code availability.
• Identified risks, gaps, and issues to the projects.

Confidential, New York, NY

QA Lead

Responsibilities:

• Performed investigation for AML/KYC issues reported by clients and internal key stakeholders.
• Testing is performed based off daily batch jobs, Google, LexusNexus, Actimize, and other sources.
• Provided reports to various organizations and escalated to senior management.
• Worked with various teams to resolve complex incidents.
• Provided weekly RAG and daily status to business partners and senior management.

Confidential, Jersey City, NJ

UAT PM

Responsibilities:

• RAG status report, ran live calls for incidents discovered during implementation and post implementation.
• Implemented project level test strategies, test plan and performed test coordination (code migration, data, environments, resources, documentations, triage calls, metrics, status, defects resolution,).
• Interfaced with vendors, Business, Developments, Infrastructures, Deployments, System Admin, and Test Users.
• Performed testing management for CCAR Credit Risk and Operational Risk portfolio of releases.
• Made sure Credit Risk data flows into Projection Platform to be leveraged in the Regulatory Reporting.

Confidential, New York, NY

UAT PM

Responsibilities:

• Coordinated the testing for IHC Chief Risk Officer Change/Legal Entity US releases for CCAR Credit Risk and Market Risk.
• Assisted to develop and review business requirements, functional specs, test environment preparations, entitlements
• Test data, defect triage calls, resource commitments from various UAT teams and IT.
• Developed test plan, test strategy, test scripts, SLA, potential risks, testing schedule, flow diagrams, run books, entrance and exit criteria, RAG status, daily/weekly status reports.
• Performed Quality Management for number of releases, from initial development to post-deployment.
• Held defect triage calls with number of teams, onshore and offshore (Singapore, Poland, UK, India, and Switzerland)

Confidential, Long Island City, NY

Senior QA Lead

Responsibilities:

• Confirmed Risk Calculator is providing most robust data about client.
• Conducted defects triage calls and follow-ups with various QA, BA, Development, PMO, and UAT teams.
• Provided daily concise testing status and audit reports to executive management with risk assessments.
• Improved testing standards, processes, templates, and ensured all of the documentation met regulatory and compliance requirements.

Confidential, New York, NY

UAT, BA, Auditor Vendor Governance Program

Responsibilities:

• Performed UAT Business Analyst for Vendor Governance Program.
• Managed relationship with internal business areas and vendors.
• Streamlined audit standards and procedures.
• Analyzed internal controls and processes.
• Performed reconciliation of data flowing downstream and upstream (internal and external).

Confidential, New York, NY

Senior QA

Responsibilities:

• Performed QA responsibilities for Confidential ’s newly developed Transaction System to be utilized for payment transactions.
• Developed test plan, maintained, executed and updated manual test cases during software development life cycle.

Confidential, Long Island City, NY

Senior QA Lead

Responsibilities:

• Initiative involved delinking of retail banking accounts from investment banking accounts, which included deposits (sweeps, checking, savings, DDA, CD), Credit Cards, and Debit Cards.
• Performed Front-End Functional and Regression testing for Bank Channel accounts on National Banking System
• Bank’s Statements Generation Systems, including creation of debit cards and ATM machines validations.
• Created requirements Traceability Matrix based on High Level document, Business Requirements document, Test Plan and Test Cases.
• Tracked incidents at various states (identification, designing solution, building solution, prioritizing, reporting, issue retest and close/reopen/defer).
• Participated in internal corporate audits, participated in early requirement discussions, specification and design reviews.

Confidential, Jersey City, NJ

Senior QA/QA Lead

Responsibilities:

• Performed Test Lead and hands on test for real time market data feed, trading, CRM, and number of financial products.
• Tested AML/KYC applications based on US Patriot Act I and II.
• Validated real time and delayed market data feed applications testing.
• Performed Integration and Volume Testing for Bloomberg TV and Reuters News TV Live Streaming on Global Wealth Management Workstation.
• Successfully tested CRM Siebel, ACT, and Salesforce.com, deployed in international branch offices.
• Performed end to end testing for Account Opening, Patriot Act, Due Diligence, Legal and Compliance compatibility.
• Coordinated data center migration testing by simulating production environment.
• Created QA Process, acquired appropriate resources, identified system requirements, provided testing schedule, advocated the interests of test, and evaluated effectiveness of test effort.