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Associate Test Manager & Lead Business Analyst Resume

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Philadelphia, PennsylvaniA

SUMMARY

  • Over 10 years of work experience in Software Testing/Quality Assurance domain.
  • Expertize in managing testing projects in Lifesciences/Public Sector/Mainframes/Web/Diagnostics tests/Healthcare - Benefits & Games industry.
  • Five years of working experience as Associate Manager/IT Compliance validator/Onsite Coordinator/Testing Subject Matter Expert & Business Analyst
  • Managed/Mentored and delivered over million dollar UAT testing effort with 28 integrated applications and over 100 testers across the globe.
  • Five plus years of experience in HP Quality Center
  • 8 Plus years of experience in Client facing role for multiple projects in different locations.
  • Expertise in handling projects in Onsite - Offshore model with a team size ranging from 10-100 testers/users.
  • Excellent skills in developing new testing processes, test plans, estimates, risk analysis, test closure reports and matrices.
  • Bachelor of Technology degree with major in Information Technology
  • International Software Testing Qualification Board (ISTQB) certified tester.
  • Received special recognition from the HP EMEA Testing group in 2011 for excellent performance.
  • Professional work experience in system, functional, integration, regression, automation, G4W standards, localization and user acceptance testing
  • Worked as Test Manager/Test Lead/Testing COE member to create testing standards/SOP’s, validation protocols & Good documentation Practice for the organization and for overall process improvement.
  • Thorough knowledge of various testing methodologies, SDLC process including Agile Scrum model.
  • Expertise on FDA 21 CFR Part11 Compliance/Validation processes
  • HP Quality Centre, Smart Bear, Borland StarTeam, HP Peregrine Service Centre, BMC Remedy, HP QTP, Testing Anywhere.
  • Worked on public sector/benefits/claims/insurance/ diagnostic testing/communications/ multimedia applications.
  • Experience in querying/testing database with SQL, testing flat files/XML files.
  • Defect workflow management & daily/weekly status reporting.
  • Test Planning, estimation & scheduling
  • Expertise in ETL & ITIL processes and methodologies (Request, Incident, Problem, Change, Release Mgmts and IMAC. Worked on HP Peregrine Service Centre & BMC Remedy ITIL tools
  • DWNG (Digital Workflow Next Generation), a leveraged tool for Enterprise Service Management (ESM).
  • HP Quality Center SME and trainer
  • Excellent troubleshooting and analytical ability.

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia Pennsylvania

Associate Test Manager & Lead Business Analyst

Responsibilities:

  • Manage testing activities for a CTMS based application hosted on Oracle Siebel and over 20 integrated applications
  • Lead Business Analyst team and manage Requirements Analysis phase.
  • Manage, plan, estimate & oversee System, UAT & Regression test preparation and execution
  • Create Testing strategy/plans, SOP’s, traceability matrices, testing summary & organizing testing retrospective meetings.
  • Responsible for all documentation in a fully regulated environment (21 CFR)
  • Coordinate testing between Business PM’s, Development Managers & Testing Leadership
  • Manage testing activities b/w a globally located team
  • Computer Systems Validation expert and IT Compliance Internal auditor.
  • Client: Pharma MNC
  • North America Regional UAT Coordinator for a global Finance SAP implementation (Pharma Client)
  • Direct reportees included 6 Test Leads with 6 workstreams and over 100+ testers located in 6 countries
  • Reported directly to North America Financial Services Director on Testing progress
  • Client: Insurance MNC
  • Managed testing activities for projects for an Insurance/Healthcare client.

Confidential, Berwyn, Pennsylvania

Sr Test Lead/QA Coordinator

Responsibilities:

  • Sr Test Eng/ Lead/Coordinator for the Boomi Atomsphere Integration Product.
  • Manage, plan, estimate & oversee System, UAT & Regression test preparation and execution.
  • Create Testing strategy/plans, SOP’s, traceability matrices, testing summary & organizing testing retrospective meetings.
  • Research on Process Improvement and Cost saving opportunities.

Confidential, Pennsylvania

Test Lead

Responsibilities:

  • Test Lead for the Enhanced Quality Control Project (Regulated environment)
  • Manage, plan, estimate & oversee System, UAT & Regression test preparation and execution.
  • Create Testing strategy/plans, SOP’s, traceability matrices, testing summary & organizing testing retrospective meetings.
  • Responsible for researching opportunities of development in the Regulatory Compliance process using HP Quality Center.
  • Responsible for documenting, implementing, monitoring and enforcing all processes for testing as per standards defined by Quest TCOE & FDA including 21 CFR Part 11.
  • Computer Systems Validation expert and IT Compliance Internal auditor.
  • Managing and coordinating testing activities between multiple teams located globally managing 10-15 testers.

Confidential, Indiana

Test Lead

Responsibilities:

  • Test Lead for the Hyperion HFM Project.
  • Responsible for documenting, implementing, monitoring and enforcing all processes for testing as per standards defined by TCOE.
  • Managing and coordinating testing activities between multiple teams located globally managing over 100 testers.
  • Organize testing Kick off meetings
  • Review all testing documentation.
  • HPQC Admin/SME/Trainer for the team.

Confidential

Test Lead/Jr Manager

Responsibilities:

  • Testing lead & SME for the Domain.
  • Managed team of 10-12 successfully delivering over 5 releases.
  • Project received highest customer rating in the UK region.
  • Plan, estimate & oversee system integration test preparation and execution.
  • Coordinated between the offshore testing team, HP UK and the client with testers in 3 locations.
  • Received HP eAward in Feb 2011 for showing Outstanding Leadership Qualities and for taking up additional responsibility for ensuring critical delivery of projects in the DWP (UK) account.
  • Received special recognition from the EMEA Testing group in July 2011 for the excellent work in the DWP (UK) - CA & eReferrals accounts
  • HP Quality Center SME and backup Test Manager
  • Directly reported to the test manager, PM & client for the Project status on a daily basis.

Confidential

Test Analyst/Supporting Test Lead

Responsibilities:

  • Performed functional testing.
  • Created requirements traceability matrix.
  • Performed test preparation and execution.
  • Analyzed and reported on scope of scripts which can be automated using QTP and developed automated test scripts using Record and Play.

Confidential

Test Analyst

Responsibilities:

  • Performed system testing.
  • Created requirements traceability matrix.
  • Performed test preparation and execution.
  • Test plan documentation.
  • Preparing weekly status reports

Confidential

Sr. Test Engineer/Supporting Test Lead

Responsibilities:

  • Performed testing of Games in the following platforms - PC, Nintendo Wii, PS2, Xbox, PSP
  • Managed team of 15 members.
  • Performed functionality, regression, localization testing.
  • Defect reporting & Review, Team management.
  • Investigated Bugs and interacted with Developer to resolve issues.
  • Worked for various clients like - Play logic, T HQ, Atari etc.
  • Preparation of Status reports, Regression reports, Work allocation & Time calculation sheets.

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