Associate Test Manager & Lead Business Analyst Resume
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Philadelphia, PennsylvaniA
SUMMARY
- Over 10 years of work experience in Software Testing/Quality Assurance domain.
- Expertize in managing testing projects in Lifesciences/Public Sector/Mainframes/Web/Diagnostics tests/Healthcare - Benefits & Games industry.
- Five years of working experience as Associate Manager/IT Compliance validator/Onsite Coordinator/Testing Subject Matter Expert & Business Analyst
- Managed/Mentored and delivered over million dollar UAT testing effort with 28 integrated applications and over 100 testers across the globe.
- Five plus years of experience in HP Quality Center
- 8 Plus years of experience in Client facing role for multiple projects in different locations.
- Expertise in handling projects in Onsite - Offshore model with a team size ranging from 10-100 testers/users.
- Excellent skills in developing new testing processes, test plans, estimates, risk analysis, test closure reports and matrices.
- Bachelor of Technology degree with major in Information Technology
- International Software Testing Qualification Board (ISTQB) certified tester.
- Received special recognition from the HP EMEA Testing group in 2011 for excellent performance.
- Professional work experience in system, functional, integration, regression, automation, G4W standards, localization and user acceptance testing
- Worked as Test Manager/Test Lead/Testing COE member to create testing standards/SOP’s, validation protocols & Good documentation Practice for the organization and for overall process improvement.
- Thorough knowledge of various testing methodologies, SDLC process including Agile Scrum model.
- Expertise on FDA 21 CFR Part11 Compliance/Validation processes
- HP Quality Centre, Smart Bear, Borland StarTeam, HP Peregrine Service Centre, BMC Remedy, HP QTP, Testing Anywhere.
- Worked on public sector/benefits/claims/insurance/ diagnostic testing/communications/ multimedia applications.
- Experience in querying/testing database with SQL, testing flat files/XML files.
- Defect workflow management & daily/weekly status reporting.
- Test Planning, estimation & scheduling
- Expertise in ETL & ITIL processes and methodologies (Request, Incident, Problem, Change, Release Mgmts and IMAC. Worked on HP Peregrine Service Centre & BMC Remedy ITIL tools
- DWNG (Digital Workflow Next Generation), a leveraged tool for Enterprise Service Management (ESM).
- HP Quality Center SME and trainer
- Excellent troubleshooting and analytical ability.
PROFESSIONAL EXPERIENCE
Confidential, Philadelphia Pennsylvania
Associate Test Manager & Lead Business Analyst
Responsibilities:
- Manage testing activities for a CTMS based application hosted on Oracle Siebel and over 20 integrated applications
- Lead Business Analyst team and manage Requirements Analysis phase.
- Manage, plan, estimate & oversee System, UAT & Regression test preparation and execution
- Create Testing strategy/plans, SOP’s, traceability matrices, testing summary & organizing testing retrospective meetings.
- Responsible for all documentation in a fully regulated environment (21 CFR)
- Coordinate testing between Business PM’s, Development Managers & Testing Leadership
- Manage testing activities b/w a globally located team
- Computer Systems Validation expert and IT Compliance Internal auditor.
- Client: Pharma MNC
- North America Regional UAT Coordinator for a global Finance SAP implementation (Pharma Client)
- Direct reportees included 6 Test Leads with 6 workstreams and over 100+ testers located in 6 countries
- Reported directly to North America Financial Services Director on Testing progress
- Client: Insurance MNC
- Managed testing activities for projects for an Insurance/Healthcare client.
Confidential, Berwyn, Pennsylvania
Sr Test Lead/QA Coordinator
Responsibilities:
- Sr Test Eng/ Lead/Coordinator for the Boomi Atomsphere Integration Product.
- Manage, plan, estimate & oversee System, UAT & Regression test preparation and execution.
- Create Testing strategy/plans, SOP’s, traceability matrices, testing summary & organizing testing retrospective meetings.
- Research on Process Improvement and Cost saving opportunities.
Confidential, Pennsylvania
Test Lead
Responsibilities:
- Test Lead for the Enhanced Quality Control Project (Regulated environment)
- Manage, plan, estimate & oversee System, UAT & Regression test preparation and execution.
- Create Testing strategy/plans, SOP’s, traceability matrices, testing summary & organizing testing retrospective meetings.
- Responsible for researching opportunities of development in the Regulatory Compliance process using HP Quality Center.
- Responsible for documenting, implementing, monitoring and enforcing all processes for testing as per standards defined by Quest TCOE & FDA including 21 CFR Part 11.
- Computer Systems Validation expert and IT Compliance Internal auditor.
- Managing and coordinating testing activities between multiple teams located globally managing 10-15 testers.
Confidential, Indiana
Test Lead
Responsibilities:
- Test Lead for the Hyperion HFM Project.
- Responsible for documenting, implementing, monitoring and enforcing all processes for testing as per standards defined by TCOE.
- Managing and coordinating testing activities between multiple teams located globally managing over 100 testers.
- Organize testing Kick off meetings
- Review all testing documentation.
- HPQC Admin/SME/Trainer for the team.
Confidential
Test Lead/Jr Manager
Responsibilities:
- Testing lead & SME for the Domain.
- Managed team of 10-12 successfully delivering over 5 releases.
- Project received highest customer rating in the UK region.
- Plan, estimate & oversee system integration test preparation and execution.
- Coordinated between the offshore testing team, HP UK and the client with testers in 3 locations.
- Received HP eAward in Feb 2011 for showing Outstanding Leadership Qualities and for taking up additional responsibility for ensuring critical delivery of projects in the DWP (UK) account.
- Received special recognition from the EMEA Testing group in July 2011 for the excellent work in the DWP (UK) - CA & eReferrals accounts
- HP Quality Center SME and backup Test Manager
- Directly reported to the test manager, PM & client for the Project status on a daily basis.
Confidential
Test Analyst/Supporting Test Lead
Responsibilities:
- Performed functional testing.
- Created requirements traceability matrix.
- Performed test preparation and execution.
- Analyzed and reported on scope of scripts which can be automated using QTP and developed automated test scripts using Record and Play.
Confidential
Test Analyst
Responsibilities:
- Performed system testing.
- Created requirements traceability matrix.
- Performed test preparation and execution.
- Test plan documentation.
- Preparing weekly status reports
Confidential
Sr. Test Engineer/Supporting Test Lead
Responsibilities:
- Performed testing of Games in the following platforms - PC, Nintendo Wii, PS2, Xbox, PSP
- Managed team of 15 members.
- Performed functionality, regression, localization testing.
- Defect reporting & Review, Team management.
- Investigated Bugs and interacted with Developer to resolve issues.
- Worked for various clients like - Play logic, T HQ, Atari etc.
- Preparation of Status reports, Regression reports, Work allocation & Time calculation sheets.