SUMMARY

• Over 7+ years of diverse experience in Information Technology with an emphasis on Software Quality Assurance in Retail/Healthcare/Utility.
• Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, RUP and Agile Methodologies.
• Extensive experience on manual and automation testing tools such as TFS, MTM, Soap UI, HPALM /Quality Center, Rational Team Concert, Rational Quality Manager, QTP. Exposure to Manual and Automation Testing of applications developed on Windows and UNIX platform.
• Experienced in Data Driven Testing, Batch Testing, Functionality Testing, and Regression Testing using Quick Test Pro.
• Proficient in using HP automated testing tools: Selenium IDE/WebDriver, LoadRunner, QTP and Quality Center.
• Experience in creating automated test suites (Selenium +Web Driver + Java+ TestNG) from scratch and maintaining the existing.
• Experience in Testing of web based and client/server applications using Automation tools such as RMT and Quick Test Professional.
• Plan, design, build and maintain Complex Test Automation Frameworks Data Driven, Keyword, using Selenium Webdriver with Java, Junit, C#, Spec flow with Visual Studio.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Extensive knowledge of SDLC methodologies.
• Extensive experience in working with E - Commerce web applications for B2C and B2B in various domains such as Retail and IT.
• Hands-on experience in the following: System Testing; Functionality Testing; Stress Testing; Compatibility; Usability, Unit Testing; Integration Testing; Regression Testing; GUI Testing and back end testing and black box testing.
• Expertise in Point of Sales (POS) applications, store systems, Inventory and supply management tools and systems.
• Experience in performing validation regarding Check-In/Check-out and cart functionality for e-commerce web based applications.
• Experienced in testing Client/Server and Web-Based Applications.
• Experience in testing Web Service (SOA, API).
• Also experienced in Regression and Functional Testing.
• Proficiency in interacting with Oracle, SQL Server and DB2 databases using SQL.
• Conducted Parameterization to data tables, system performance tuning, heavy data-driven testing created object repositories in QTP.
• Expertise in Oracle table data manipulation using SQL queries and UNIX commands.
• Hands on experience working with different modules of TFS and Quality Center such as Requirements, Release, Test Plan, Test Lab, Test Cycle, Defects and Dashboard.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.
• Extensive working experience in Oracle on UNIX Environment.
• Ability to quickly understand and interpret business requirements.
• Experience on Agile CI integration process.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS

Testing Tools: MTM, ALM, Win Runner, QTP, Load Runner, TSL, SQL, SQABASIC, C/C++, Java, VB Script, Groovy, shell

Bug Reporting Tools: TFS, Quality Center, JIRA

Databases: MS SQL Server, Oracle, MS Access, DB2

Languages: Java, C#, C++, SQL, PL/SQL, Visual Basic

Query Tools: TOAD, MS SQL Server, My SQL, Oracle SQL Developer, SQL Navigator

Operating Systems: Windows, UNIX, Linux etc.

TOAD Web Technologies: Java script, HTML5, XML, CSS3, Restful

Other Tools: MS Office Suite (word, Excel, Power point, Visio), Splunk, MoveIt

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox, Google Chrome

PROFESSIONAL EXPERIENCE

QA Engineer / Mobile Tester

Confidential - Newark, NJ

Responsibilities:

• Analyzed product features and functionalities from user stories, design documentation, and UI /UX wireframe.
• Participated in developing test strategy according to project need and test objective, which also covers the doc format, test process, reporting structure, and risk mitigation plan.
• Created test plan for iOS platform, which includes device and OS scope, test approach, test techniques, test types, defect tracking method, test schedule.
• For iOS and Android app, designed and performed functional test, UI test, network condition test, interruption test, and installation and upgrade test.
• Developed test cases including positive, negative, and edge conditions to cover key paths and user scenarios.
• Under sequential methodology, performed smoke, regression, system, integration test, UAT, and QA sign-off for each QA cycle.
• Under Agile Scrum methodology, performed automated regression, story acceptance, and exploratory test for each sprint.
• For iOS app, developed automated regression test suite with Calabash Cucumber framework. Created .feature file using Gherkin language to describe test case and .rb file using Ruby language to simulate user's action.
• Hooked up real device to computer to deploy and run Calabash test scripts on iOS device.
• Implemented simulator for mobile app testing in IOS using Appium Tool
• Hands on experience in using Appium Emulators and IOS Simulators For Mobile app Testing
• Worked with developers to resolve Issues and Production Incidents using HP ALM/Quality Center
• Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Committed automation test scripts to Github and used Jenkins to run automation tests as part of the build process.
• Opened and prioritized defect using JIRA. Created detailed defect ticket including summary, defect module, platform and environment, steps to reproduce, and screenshot or video.
• Used Frog Logic Squish 6.0 to automate regression tests for Mac OS app.
• Tracked defects throughout their life cycle which is open - in progress - code completed - ready for retest - close.
• Worked with developer to reproduce and troubleshooting defects and provided additional information if requested.
• Worked with project manager to prioritize defects and estimate their impact to release.
• Opened feature tickets in Jira to improve app's error handling capacity and usability.
• In scrum team, contributed to story sizing, acceptance criteria discussion, and testability evaluation from QA's perspective.
• Pair programming with developer and help them implement user story by identifying corner case scenarios and providing different data types.
• Prepared and executed test task for each user story and ensured they are properly tested before to be declared "Done" and presented to product owner in sprint review meeting.
• Executed planed tests for Android, Windows, Mac OS, and Linux platforms.
• Generated QA documentations like test plan, test case, bug ticket, and test report.

Environment: Android, iOS 9.1, 8.4, 7.1.2, OS X 10.10.4, Ubuntu 14.04, Windows 10, 8.1, 7, Calabash 14.06, Ruby 2.0, Froglogic Squish 6.0, JIRA 6.3, Jenkins 1.6, Gitlab 8.0

Sr. QA Analyst

Confidential, Detroit, MI

Responsibilities:

• Own all aspects of a program from a QA perspective including but not limited to manual testing, functional testing, database testing, load testing, regression testing and performance testing.
• Performed GUI testing, Integration testing, Regression testing, Ad -hoc testing, Negative testing, End to End testing, Load testing, User Acceptance testing on multiple projects.
• Responsible for designing, developing, and maintaining test cases and strategies to meet release deliverables, project testing requirements and other quality assurance considerations.
• Lead the overall testing effort, periodically directing other QA Testers as needed.
• Tested API calls through web service (Postman) (SOAPUI) and validate response using JSON code • Experience/knowledge of Continuous Integration (CI) test environments using Jenkins
• Performed cross-browser testing including automated tests with Selenium Grid
• Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated.
• Work closely with developers to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. Collaborate with other
• Team members and contribute to design discussions.
• Work closely with the development staff to ensure that issues/defects are dealt with in a timely and professional manner.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Worked on Validating REST API Services for different HTTP METHODS
• Used SOAP UI and RESTful services for testing Web Services and Protractor for testing Angular in working with different front end
• Used SOAPUI tool to test SOA based architecture application to test SOAP services and REST API
• Implemented Appium scripts to test IOS and Android platforms.
• Implement CICD using BitBucket & Jenkins integration. Used Jenkin as a Continuous Integration server to configure with GitHub and Maven.
• For application testing in mobile we used IOS simulator for testing mobile application In IOS
• Good Experience on Mobile Native apps like Android, IOS (iPhone app) and Mobile web
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Created tasks and user stories, open bugs using TFS and assign it to developers for fix.
• Used MTM to developed test cases in Test plan module, executed test cases in Test Lab Module, and logged the defect in defect Module.
• Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies.
• Generate test data.
• Contribute to written policies/procedures and assist in maintaining compliance documentation as needed.
• Troubleshoot defects and manage defect tracking and resolution processes so that a consistent, documented process is used and followed. Maintain well-organized records of test results.
• Work with technical resources to discuss and troubleshoot issues; conduct post production verification and work closely with IT operations and developers to resolve any outstanding issues.
• Scope testing efforts and represent QA in team meetings; act as an escalation for any QA issues on projects.
• Manage the test environment including controlling builds into the environment.
• Communicate test progress, test results, and other relevant information to project stakeholders and management.
• Review new or modified program, including documentation, diagram, and flow chart, to determine if program will perform according to user requests and conform to guidelines.
• Prepare status reports for management.
• Lead testing efforts without having a front-end user interface for the application including but not limited to: Business Rules, Calculations, Data Integrity, Data Validation, Integration, and Connectivity.
• Work directly with databases to verify data using SQL queries.
• Manage and maintain QA and UAT environments

Environment: HP ALM, TFS, MTM, SQL Developer, SharePoint, Microsoft Visio, Adobe, Visual Basic, XML,MS Office Suite, Windows 7,IE,Chrome,Agile/Scrum Environment, IBM Cognos Connections etc.

Sr. QA Analyst

Confidential, Jacksonville, FL

Responsibilities:

• Reviewed functional/design specifications and other relevant documents to extract test requirements.
• Worked on claim processing on the basis of Medicare and MITA compliances.
• Executed test cases and reported defects using Microsoft Visual Studio test manager
• Analyzed the business requirement as per the HIPAA rules and regulations to follow in creating business requirement documents.
• Established new requirements for administrative transactions with implementation in compliance with Patient protection and affordable care act (ACA).
• Worked on Claims files for 837 P/I electronics as well as Paper using CMS- 1500 and UB 04 form and 835 transactions.'
• Used Microsoft test Manager for manual testing
• Created tasks and user stories, open bugs using TFS and assign it to developers for fix.
• Used MTM to developed test cases in Test plan module, executed test cases in Test Lab Module, and logged the defect in defect Module.
• Experienced in handling defect management using MS Visual Studio Test Manager (VSTS)
• Worked on Validating REST API Services for different HTTP METHODS
• Used SOAP UI and RESTful services for testing Web Services and Protractor for testing Angular in working with different front end
• Used SOAPUI tool to test SOA based architecture application to test SOAP services and REST API
• Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping
• Involved in data Warehouse testing by checking ETL procedures/mappings.
• Created Test Scripts in SOAPUI and RESTful for Testing using Web Services
• Used Availity Provider Web Portal for submission of 835P/I electronically using FTP gateway to validate HIPAA 5010 edits for ICD10 Codes.
• Involved in Smoke Testing, System End to End testing and Regression Testing on Florida Blue's system used for Claim processing.
• Design and maintain test plan, test case, authored and ran tests using Test Manager
• EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Validated Claim Pricing (Member Contracts, Provider contracts, Procedure pricing, DRG grouping, Benefits Accumulators).
• Experience with HIPAA 4010 and 5010 versions of EDI transactions like 837I/P, 835, 270/271, 276/277, 278 etc.
• Worked on Analyzing the HIPAA 5010 EDI File format created for 837I/P transactions and also created new X12 files, working on various adjudication systems like FEP, ITS etc.
• Worked on OPL (Other Party Liability) using Mainframe system, Reading the Java logs for Audits and History Tacking using EAS (Enterprise Audit Services).
• Worked on XML files and SOAP web services using SOAP Scope. Participated in Third Party Vendor's Working Session, Worked closely with External Vendor testing (NIA, ICORE, New Direction, McKesson), and Performed Rule testing for McKesson/ClaimXTEN.
• Worked as an Auditor in Internal Audit Team and performed Auditing of Other Tester.
• Performed 278 (Authorization/Medical Clearance) testing Review for an Internal system and External System (Availity)
• Investigated software bugs and interacted with Dev team to resolve bug issues using MTM
• Worked on Financial Neutrality- Member OOP and Revenue Optimizations.
• Managing the Change Requests and verifying in the Microsoft Test Manager
• Handled defect management using Microsoft Test Manager
• Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using MTM
• Import test cases from excel/word to Microsoft Visual Studio Test Manager

Environment: Windows, Quality Center, SQL, QTP, XML, J2EE, 360 Commerce, POS Register, JavaScript, Linux, SQL Server, MS Office Suite etc.

QA Analyst

Confidential, Salt Lake City, UT

Responsibilities:

• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing.
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements.
• Performed Business functionality and Automation testing, which involved testing of all core functions of the application.
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing.
• Developed Test Plan and created/executed manual test cases/test scripts to test the core functionality of the application.
• Generated High Level Test Plans, various work flows and Manual Scripts.
• Involved in entire Project testing life cycle from requirements, testing to delivery.
• Promote AS400 packages for production releases.
• As per AS400 testing, special commands were made used to verify the functioning of the app per requirement.
• Provided Data Driven Testing for AS400 inventory system
• Used TSO/ISPF Mainframe to test data files of claim process, including DB2 and VSAM files.
• Worked on Mainframe testing on MVS file system, JCL, COBOL, ISPF, FILEAID, DB2, Extracts and Transfer Data to text file.
• Involved in manual testing of front end functionality, hyperlinks, navigation, GUI and system integration testing of the application.
• Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Involved in Automation the Interfaces, Reports and Account Statements.
• Executed Manual test scripts via ALM Quality Center.
• Performed manual testing before converting them into automated scripts.
• Performed cross-browser testing to check the functionality of the application in various browsers.
• Extensive Web Testing & Black box Testing.
• Interacted with the developers for bug fixes and problem resolution.
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting.
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers.
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios.
• Contributed to and maintained the automation framework to ensure maximum quality of product.
• Executed various SQL queries and performed backend validations.
• Involved in the Execution of automation test scripts for web applications.
• Conducted the Smoke testing to check the High-level functionality of the application.
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents.
• Created and maintained documentation of processes or procedures.
• Participated in Weekly meetings and walk through to discuss Defect Priorities.

Environment: ALM Q.C., QTP 11.5, VB.NET, VBScript, SQL Server 2008, IBM WebSphere, Windows NT/2000, UNIX

QA Analyst

Confidential, Fort Myers, FL

Responsibilities:

• Created Test Cases, Test Scenarios in Quality Center ensured traceability to Business Use Cases and according to application.
• Involved in creating of Test Accounts in mainframe application according to the Business Requirements in utilization for testing.
• Create testing strategies for Disaster Recovery (DR) efforts.
• Involved in writing test scripts manually and Tested manually as per the specification documents.
• Created and executed scripts manually for Functionality testing.
• Provide support and data as and when needed to the performance Team.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Analyzed business rules and system requirements.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Implemented simulator for mobile app testing in IOS using Appium Tool
• Hands on experience in using Appium Emulators and IOS Simulators For Mobile app Testing
• For application testing in mobile we used IOS simulator for testing mobile application In IOS
• Good Experience on Mobile Native apps like Android, IOS (iPhone app) and Mobile web
• Tested the Business applications on Mobile web and native app both on Android and iOS real devices and emulators.
• Tested the application devices like iPhone/iPad/Samsung/LG.
• Software product testing/debugging using QA Tools for iOS and android OS (i.e. Charles Proxy, iPhone configuration utility or Fiddler/WireShark
• Involved in set up test lab with various desktops/machines that had different HW/SW configuration and operating system to perform POS compatibility testing.
• Extensively worked with BPT module of quality center in order to derive automation scripts with the help of SMEs and Business Analysts.
• Performed Positive and Negative testing to test response of the application under test by creating Data Driven tests.
• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, Performed configuration/ compatibility and user interface testing manually.
• Performed Data Driven Testing using WinRunner.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Involved in writing complex SQL queries to check the data integrity
• Performed Smoke and Sanity testing, Positive & Negative testing, Security and End to End testing Usability and Integration testing manually.
• Performed Web Service testing using SOAPUI
• Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Reported Defects in Defect tracking tool of Quality Center (Mercury & HP) by assigning Defects to development that are encountered during testing phase based on application teams.
• Coordinate with Operations team to make sure that new platform has robust testing processes.
• Created RTM and performed Gap Analysis to ensure the requirement coverage.
• Recommend and implement naming convention for Test Cases, Test Sets and Defects.
• Attended Weekly status meeting in reporting and provided a weekly report that includes test metrics consisting of status reports.

Environment: Windows, Win Runner, UNIX, Oracle, DB2, HTML. MS Office, VB Script, JAVA, JSP, J2EE, HTML, QTP, Quality Center, SOAPUI

Quality Analyst

Confidential, WA

Responsibilities:

• Prepared the PDC documents, test cases, transaction flow diagrams, reviewed the BRD's and Technical documents for phase 1 and 2 projects along with 5010 migration.
• Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
• Involved in gap analysis meetings on business requirements for new data elements change requests and 4010 to 5010 data values
• Testing of EDI X12 837P, 837I, 837D and 835 Transaction sets for claims processing
• Tested the HIPPA EDI, Member Enrollment 834, Claims and Payment 837/835 transactions according to test scenarios and verify the data with FACETS on different modules.
• Involved in inbound and out bound HIPAA EDI transaction data elements validation for 5010 transactions.
• Verified & validated the 4010 / 5010 data elements for 276, 277, 278 Request and response transactions
• Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
• Also worked on 837 and 835 projects, including syntax and business rules for X12 HIPAA 4010 and 5010 validation for loops, segments, elements, qualifiers and code sets.
• Generated test data using spec builder for batch process and real time transactions.
• Performed the functional, volume testing of each transaction.
• Executed EDI related test cases for functional, regression and business scenario test cases for end to end testing.
• Tested the HIPPA EDI, 820, 834, 837/835 transactions according to test scenarios and verify the data with FACETS on different modules.
• Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Validated the 837 claims, secondary claims and member data base.
• EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Executed all test cases and logged the defects in Track, internal defect tracking tool.
• Discussed the EDI related issues with development team and resolved the issues.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed backend testing for data validation using SQL Queries.
• Performed Business Process Testing using BPT (Business process testing) module of Quality center and QTP.
• Created test scripts for Security, Positive, Negative and User Acceptance Testing (UAT).
• Assisted in developing test plans for testing the functionality, GUI, and security.
• Responsible for client interaction and reporting during UAT.
• Validated the X12 file for SNIP level errors, ICD-10 codes, HIPAA mandatory data elements and external code lists.
• Ftp'd the inbound and outbound EDI transactions through Q's for real time and folders for batch processing.
• Prepared test result for regression testing after each build
• Involved in UAT phase1 & 2, developed UAT test cases, test data, mentored the UAT team before execution, and documented the test result / reports through QC.

Environment: Quality center, SQL Server, SQL, Oracle, Windows, JAVA, Apache Tomcat, SQL Server, ETL, Ultra Edit, FTP, MS Office and MS Visio

QA Analyst

Confidential

Responsibilities:

• Participated in requirement walkthroughs and creation of test plan.
• Developed and executed test cases, test scenarios and followed-up defects using Quality Center.
• Developed automation test scripts for performing regression testing on the application
• Performed back end testing using SQL Scripts on UNIX servers
• Handle exceptional situations in test scripts using Recovery Scenario Manager
• Involved in the team of Unit and integration testing. Developed end user training manuals and provided end user training on business processes.
• Validated various ad-hoc reports used for analytics module of the application through BO reporting tool.
• Tested the formats of Business Objects reports developed against the requirements and Use Cases.
• Storing the company's reports and analysis in an organized manner.
• Compiled, Organized and Reported data to aid with decision making.
• Designed and maintained test cases in Quality Center.
• Extensively used various modules of Quality Center such as Test Plan, Test Lab, Requirements, and Defects through the Software Testing Lifecycle.
• Used Defect module of Quality Center to identify, manage and resolve defects through the test execution phase.
• Conducted Data integrity and Data validation test manually.
• Performed Sanity Testing and Smoke Testing.
• Performed Integration Testing, Smoke, System Testing and Regression Testing.
• Interfacing with developers to resolve the technical issues.

Environment: ASP.NET, HTML, DHTML, VBScript, Oracle, Quality Center