QA Analyst /System Integration Tester Resume Detroit, MI - Hire IT People

SUMMARY

Self - motivated and dynamic professional seeking opportunities that offer growth and development.
QA analyst Experience in Manual & Automated Testing for Software Quality Assurance (SQA)
Extensive knowledge and understanding of software development Life Cycle (SDLC), testing procedures, and Quality Assurance Standards.
Extensive Manual/Automated/ Negative/Content/ Functional/ Integration and Regression testing experience on web based applications.
Ability to interpret business requirements and functional specification documents.
Excellent bug writing, analytical, logical thinking and problem solving skills.
Knowledge of formulating test plans and test cases.
Experience in Mobile testing. (Lincoln.com and Ford.com)
Backend database testing in Microsoft SQL environment including validating stored jobs and triggers.
Advanced level of expertise in: Operating Systems (Windows XP, Windows 7) Microsoft Office: Word, Excel and Powerpoint; e-mail systems (e.g Outlook); and Internet navigation and research.
Browsers (IE 7-10, Firefox, Chrome, Safari).
Mobile Devices (iPhone, IPad, Kindle fire, Android).
Familiar with Java Programming Language, MySQL, PHP, phpMyAdmin, HTML, CSS, Visio, ER-Diagrams, and Software Documentation.
Familiar with Automation. (using Terelik)
Knowledge of Defect Tracking Tools such as (JIRA & ALM).
Remarkable ability to act independently on multiple projects/assignments and execute project tasks concurrently under aggressive deadlines.
Accustomed to working with a high volume of people and demonstrated ability to protect confidential information.
Detail oriented with excellent interpersonal, organization, team and communication skills.
Ability to learn new technologies/software quickly, strong work ethics and willingness to work hard to achieve employer objectives.

PROFESSIONAL EXPERIENCE

Confidential, Detroit, MI

QA Analyst /System Integration Tester

Responsibilities:

Execute, modify, maintain and support various manual/automated test cases for multiple software applications and their integration with other systems utilizing Global Advisor Application (GAA), HP Application Lifecycle Management (ALM), Mobile Number Management System (MNMS), Test Data Initiative (TDI) tool, onstar.com and Global OnStar Call Center Simulator.
Execute SQL queries for validation and test execution for different tasks such as firing of triggers from Oracle SQL Developer.
Utilize Global OnStar Call Center Simulator to fire triggers: VTM, VDU, Generate and Send OVD emails (RTE).
Enroll multiple VCP/STID in GAA and test scenarios of OnStar activities.
Utilize TDI tool to test data using a GUI, support automated enrollment testing, and provide API’s to setup test data
Utilize ALM tool on daily basis to report defects.
Work closely with Team Members/ Test Engineers and Development Team to ensure issues are identified and resolved.
Review, analyze, document and manage defects/issues accurately and clearly.
Contribute in daily Smoke and Business continuity testing.
Well experienced in utilizing GM OnStar Hardware/ Software: VCP (CDMA, GEN10, GSM), Oats Bench, POU, CAN Tool, Audio, Nav Unit, Telephony, IHU, SOAP UI

Confidential, Livonia, MI

Software Engineering/ QA Tester- Intern

Responsibilities:

Tested, maintained and supported launch of Ford Motor Company and Lincoln Motor Company web-based and iPad applications. (QA and PROD environments)
Reviewed creative deigns, functional specifications and business requirements to perform manual testing and report defects throughout the software development life cycle.
Responsibilities include: Functional and data validation testing.
Documented defects and closely worked with the Business and Technical development team in addressing issues are identified and resolved.
Assisted in the training of physicians, surgeons, and mid-level providers for the EPIC EMR implementation for Oakwood Health System as well as offered activation support to all Oakwood Hospitals.
Supported physicians during Go-live assisting in their documentation.
Escalated technical support issues to second level support team in accordance with escalation guidelines.

Confidential, Wayne, MI

Employment Service Specialist

Responsibilities:

Conducted various informative career, job search, and employment related seminars and workshops.
Maintained data entry of Unemployment Insurance /Employment Services verification into the One Stop Management Information System daily to ensure registration of all Unemployment Agency claimants were reported in a timely manner.
Assisted clients in developing electronic resumes utilizing a variety of resource materials and providing guidance with their job search needs.
Guided and referred customers to appropriate Service Center staff or partner.
Provided clerical support and maintaining records in accordance with local, state and federal regulations.

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Qa Analyst /system Integration Tester Resume

Detroit, MI

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