SUMMARY

• Around 9+ years of diverse experience in Software Quality Assurance with a thorough knowledge of Functional and Performance testing methodologies.
• Knowledge of Health AND Property and casualty Insurance, Banking, Tele Communications, Pharmaceutical and State Government department
• Hands - on experience in design, development and execution of Test Plans, Test Strategies and Test Scripts for both Automated and Manual Testing.
• Proficient in all stages of the SDLC as well Agile, Waterfall, and RUP Including QA testing cycle and Ability to identify problems, analyze test results, and investigating their cause and suggesting remedies.
• Expertise in analyzing and designing automated as well as manual test procedures for validation and implementation of accurate testing strategies for the successful deployment of real-time solutions.
• Extensive experience in reviewing and understanding of Business & functional requirements and writing detailed Test Plans, Test Cases, and Test Scripts for Web and Client/Server applications. Working knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Expertise in the telephonic testing and mobile testing by using different mobile device and telephone
• Expertise in different testing such as Functional Testing, sanity (smoke) testing, Regression Testing, Integration Testing, Black Box Testing, GUI Testing, Back-End Testing, Browser Compatibility Testing, and Unit testing in different stages of SDLC.
• Working Knowledge of ICD-9, ICD-10 and CPT diagnostic codes.
• Experience in Web service testing by using SOPAUI
• Experience with creating and implementing Requirements Traceability Matrix (RTM).
• Experience in HIPAA EDI transactions 837 (Institutional/Professional), 835(Payment Remittance Advice) 270 (Eligibility Request) / 271 (Eligibility Response), 276 (Claims Status Inquiry Request) / 277 (Claims Status Inquiry Response), 834(Benefit Enrollment and Maintenance Transaction), 278 (Prior Authorization), 997 (Transaction Acknowledgement) and knowledge of ANSI X12 EDI transactions
• Developed SQL queries using joins and sub queries to test data tables against the source and target and to validate data and verify and performing Backend testing by writing PL/SQL queries to test the integrity of application.
• Good Process Management and organizing skills with remarkable ability in gathering requirements to bring out quality products.
• Hands on experience in creating generic, reusable, efficient and effective automated Test Functions and Scripts in using Unified Functional Testing tool (UFT) OR Quick Test Pro.
• Experienced in Reporting and Tracking Defects using Bug Tracking tool such as Test Director, QC, JIRA and Bugzilla
• Excellent Communication and Documentation Management skills and presentation skills for the complete QA project including Test plan, Test case specifications, Test Requirement, Test case matrix and defect Reports.
• Possess problem-solving skills, Ability to follow industry standards and procedures. Quickly master new concepts and applications and Self-starter and ability to adapt and learn new things quickly.

TECHNICAL SKILLS

QA Testing / Defect Tracking Tools: HP - ALM 12.20,HP Quality Center JIRA, and Bugzilla

Programming Languages: C, C++, COBOL, JCL, Java, Visual Basic,VB.NET

Databases: Oracle, SQL Server, MS Access

Web/Application Servers: Web Logic, Web Sphere, IIS 5.0, Java Web server, XML, HTML

Scripting Languages and Automation tools: JavaScript, VBScript, UFT 11.50 ( QTP ), SOAPUI and Selenium

Version Control: Visual Source Safe, PVCS, Clear Case

Operating Systems: Windows 95/98/2000/NT/XP/7, DOS, UNIX and Linux

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

QA Analyst

Responsibilities:

• Box and end-to-end testing of a complex e-Commerce and web service application.
• Writing SQL statements for querying database and validation test data.
• Design, development, documentation, execution and maintenance of test scenarios, test cases and test scripts to ensure Responsible for Defect Reporting and Tracking.
• Understand and implement the standards, guidelines and best practices adopted by the client, Confidential .
• Interact with all team members and project managers in a positive manner to deliver on time and above standard applications for our client.
• Performing mobile testing by using different mobile and iPad device

Environment: HP ALM12.20, JIRA 6.2, SOAP UI 3.6, UFT11.50, Office 365, Github, IPAD min iOS 8.1, iPhone 6 iOS 9.2, s3 v 4.2

Confidential, Birmingham, AL

QA Analyst Lead/ Mobile tester

Responsibilities:

• Reviewed Business & functional Requirement Documents and the Technical Specification.
• Extensively involved testing the XML workflows Integration and Database testing.
• Performed Backend, Functional/Regression testing, Batch Testing, Integration testing under agile methodology.
• Getting the Requirement for 837/ 834 Edi file and processing that information by using ultra edit tool and testing by suing CMMS 837/ 834 EDI guide
• Responsible for Browser Compatibility testing for search engine.
• Tested the functionality of the applications and tested its compatibility on Windows XP/2000 on different versions of Internet Explorer, Netscape, and Firefox.
• Performed Analysis of ICD 9 Procedure and Diagnosis Codes in accordance with ICD 10 CM and ICD 10 PCS Conversion Compliances.
• Using CA Service Catalog tool for testing change request for different applications
• Performed End to End Testing for ICD 9 - ICD 10 code for impacted systems under Claims processing
• Analyzed the application and performed Black Box and end-to-end testing.
• Checked for the Database Integrity using SQL Queries.
• Used Quality Center as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Generating, updating and maintaining script for functional testing and Regression testing by using UFT tool
• Perform the UAT testing with BA and end client before product is going live
• Performing web services testing by using SoapUI.
• Understanding the XML code and generating WSDL file by suing Web sphere console
• Defects are raised in HP ALM and maintained to keep track of the bugs for re-test and close operations and also used HP ALM as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Performed mobile testing by using different ios and android system
• Extensively used SQL scripts/queries for data verification at the backend.
• Working in passport mainframe app for claim processing for Medicaid eligible member
• Generating the script for functional and regression testing
• Using JIRA for creating sprint story and story bug for agile project

Environment: HP ALM 12.20, UFT 11.50, JIRA 6.1.7,web sphere application server 8.0.0.9, SoapUI 3.6.1, Main frame, DB2V9, IBM web sphere MQ,Ultra Edit 16.10, ICD10 Procedure code and Diagnosis code,, Leap I10, Ipad mini ios 8.1.1, Iphone 6 ios 8.1.1, Iphone 4 ios 7.1.2, Ipad ios 7.1.1, Nexus ver 5.0.1, S3 v 4.4.2, CA Service Catalog 12.8, Crystal Report2008

Confidential, Cincinnati OH

QA Analyst Lead/ Mobile tester

Responsibilities:

• Reviewed Business & functional Requirement Documents and the Technical Specification.
• Extensively involved testing the XML workflows Integration and Database testing.
• Performed Backend, Functional/Regression testing, Batch Testing, Integration testing under agile methodology.
• Executed test cases and verified the actual results against expected results.
• Validated the data that is mapped onto inbound databases.
• Generating, updating and maintaining script for functional testing and Regression testing by using UFT tool
• Analyzed the application and performed Black Box and end-to-end testing.
• Checked for the Database Integrity using SQL Queries.
• Using JIRA for creating sprint story and logging story bug for agile project
• Used HP ALM as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Performing web services testing by using SoapUI.
• Understanding the XML code and generating WSDL file by suing Web sphere console
• Perform the UAT testing with BA and end client before product is going live
• Performed testing the applications compatibility on UNIX and Windows environment.
• Involved in User Acceptance Testing to verify the functionality of various systems.
• Using Microsoft Team Foundation Server for testing change request for different applications
• Performing test, stress test and volume testing by using load runner
• Defects are raised in HP ALM and maintained to keep track of the bugs for re-test and close operations and also used HP ALM as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Extensively used SQL scripts/queries for data verification at the backend.

Environment: HP ALM 12.20, UFT 11.50,,web sphere application server 6.1,IBA DB2V9, mobile emulator, Microsoft Team Foundation Server 2013, JIRA v 6.1.7,Ipad mini ios 8.1.1, Iphone 6 ios 8.1.1, Iphone 4 ios 7.1.2, Ipad ios 7.1.1, Nexus ver 5.0.1, S3 v 4.4.2, SoapUI 3.6.1

Confidential, Chicago, IL

QA Analyst Lead/ Mobile Tester

Responsibilities:

• Reviewed Business & functional Requirement Documents and the Technical Specification.
• Extensively involved testing the XML workflows Integration and Database testing.
• Performed Backend, Functional/Regression testing, Batch Testing, Integration testing under agile methodology.
• Executed test cases and verified the actual results against expected results.
• Validated the data that is mapped onto inbound databases.
• Performing web services testing by using SoapUI.
• Understanding the XML code and generating WSDL file by suing Web sphere console
• Working on Accum and Contract GUI for benefit and contract
• Generating, updating and maintaining script for functional testing and Regression testing by suing QTP tool
• Search the member by using the member Inquiry GUI and provide details by using the NPI crosswalk
• Analyzed the application and performed Black Box and end-to-end testing.
• Checked for the Database Integrity using SQL Queries.
• Using JIRA for creating sprint story and logging story bug for agile project
• Used Quality Center as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Perform the UAT testing with BA and end client before product is going live
• Performed testing the applications compatibility on UNIX and Windows environment.
• Involved in User Acceptance Testing to verify the functionality of various systems.
• Working on web service application of BCBS for member enrollment and benefit for member, spouse and dependent
• Using IBM Rational Jazz Team Server for testing change request for different applications
• Performing test, stress test and volume testing by using load runner
• Defects are raised in HP Quality Center and maintained to keep track of the bugs for re-test and close operations and also used HP Quality Center as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Working on MMIS for Medicaid and Medicare member
• Extensively used SQL scripts/queries for data verification at the backend.

Environment: HP Quality center 10, QTP 10.0, Java/J2EC-JDK 1.4/1.5, web sphere application server 6.1,, Rational Quality Manager 4.04, Main frames, IBA DB2V9, IBM web sphere MQ, Blue chip, Terminal emulator, IBM Rational Jazz Team Server 4.0.3, Ultra Edit 16.10, JIRA v 6.1.7,Ipad mini ios 8.1.1, Iphone 6 ios 8.1.1, Iphone 4 ios 7.1.2, Ipad ios 7.1.1, Nexus ver 5.0.1, S3 v 4.4.2, SoapUI 3.6.1

Confidential, Bloomington, IL

QA analyst Lead / Telecom tester

Responsibilities:

• Validating the different call flow for rep and agent by using different tools like SFCTI, cookie link, and mobile communicator.
• Creating test plans, test build, adding platform and writing test cases and assigning the test cases by using the test link.
• Performed Backend, Functional/Regression testing, Batch Testing, Integration testing under agile methodology.
• Using IMB COGNOS tool to generate the report.
• Responsible for Browser Compatibility testing for search engine.
• Tested the functionality of the applications and tested its compatibility on Windows XP/2000 on different versions of Internet Explorer, Netscape, and Firefox.
• Doing the UAT Testing with end client for production release support
• Executed test cases and verified the actual results against expected results.
• Validated the data that is mapped onto inbound databases.
• Analyzed the application and performed Black Box and end-to-end testing.
• Checked for the Database Integrity using SQL Queries.
• Used Quality Center as the test repository for executing test cases, generating various reports and graphs for further analysis..
• Defects are raised in HP Quality Center and maintained to keep track of the bugs for re-test and close operations and also used HP Quality Center as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Extensively used SQL scripts/queries for data verification at the backend
• Doing Regression testing by using selenium tool
• Working on HP Service Manager tools for change request for different applications

Environment: HP QC 10.9, IBM Cognos Report, CISCO IP phone 7945, SFCTI, Cookie link, Mobile Emulator, Selenium

Confidential, Dublin OH

QA Consultant / Performance tester

Responsibilities:

• Reviewed Business & functional Requirement Documents and the Technical Specification.
• Extensively involved testing the XML workflows Integration and Database testing.
• Performed Backend, Functional/Regression testing, Batch Testing, Integration testing under agile methodology.
• Testing the cart functionality by using the mobile emulator
• Responsible for Browser Compatibility testing for search engine.
• Tested the functionality of the applications and tested its compatibility on Windows XP/2000 on different versions of Internet Explorer, Netscape, and Firefox.
• Writing script and executing script by suing load runner and performance center to performing performance test, volume test and stress test.
• Executed test cases and verified the actual results against expected results.
• Validated the data that is mapped onto inbound databases.
• Analyzed the application and performed Black Box and end-to-end testing.
• Checked for the Database Integrity using SQL Queries.
• Used Quality Center as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Performed testing the applications compatibility on UNIX and Windows environment.
• Involved in User Interface Testing to verify the functionality of various systems.
• Defects are raised in HP Quality Center and maintained to keep track of the bugs for re-test and close operations and also used HP Quality Center as the test repository for executing test cases, generating various reports and graphs for further analysis.
• Extensively used SQL scripts/queries for data verification at the backend.

Environment: J2EE, .Net, VB6.0, HP Quality center 10,QTP 10.0 UNIX, XML, HTTP, FTP, Unix, Oracle, Mobile emulator 6.1, load runner and Performance center

Confidential, Lincoln, Nebraska

Quality Analyst

Responsibilities:

• Contributed to the design and end-to-end optimization of the Medical Home Pilot Project.
• Implemented business improvement projects and initiatives focused on Payment Methodology, Confidential t doctor interaction.
• Prepared test plans and test cases in Quality Center.
• Prepared and Created Test Cases /Test Data according to 5010 Business requirements.
• Tested HIPAA transactions for multi version support (4010 and 5010) and validating the database to file elements.
• Performed Gap Analysis and Impact Analysis of 5010.
• Prepared Test Strategies for the 5010 Compliance.
• Working on file by suing Ultra Edit and verify the claim information
• Involved in preparing data for 837I, 837P and 835 for 4010A1 base line testing and 5010 parallel testing.
• Performed testing on HL7 messages based on the requirements provided.
• Worked extensively on inbound transaction set 834(Benefit Enrollment & Maintenance) Claims Adjudication EDI (837), Remittance (835), Claims Status (276/277), Eligibility enquiry (270/271).
• Coordinated and Developed QA activities.
• Performed Analysis to check if EDI Type trees for transaction sets 834, 837, 835 are HIPAA Complaint.
• Involved in backend testing using SQL queries and verified the EDI data transactions in the database.
• Executed vast amount of SQL queries to test the integrity of the database using TOAD.
• Tested XML application and validated data using SQL.
• Responsibilities included interaction with subject matter expert, and preparation of test plan, which specifies testing overview, testing approach, testing strategy, roles and responsibilities, and scope of testing.
• Wrote test plans and created planning progress graphs in Quality Center.
• Performed system testing and Regression testing by executing the test scripts.
• Investigated software faults and interfaced with SME to resolve technical issues.
• Errors found in the system were acknowledged to the test and development team through E-mail.
• Involved in the weekly status update with the Manager and project leader.
• Contributed to the system design in order to implement multiple concurrent process improvement home pilot project and initiatives in designing of the system.
• Developed a high-level Payment standards for the providers like PMPM, Enhanced payment methods design strategy that creates a framework for the detailed dialog design and meets the business, caller, and application requirements
• Translating and mapping the Business Requirement Document (BRD) to Functional Specification Requirement (FRS).and Functional requirement document
• Interpreted and utilize usability testing data to improve the design and attribution methodology
• Developed the Detailed Design Specification that meets the Provider, client, and application requirements, including: Specifying application logic, including state descriptions, special features, and exit and entry states.
• Devised actionable plans and strategies for implementation of improvement opportunities
• Worked with the IT department to clarify business requirements and set priorities in the development and implementation of Medical Home Pilot solutions.
• Worked with attribution of clients to the providers to ensure implementation details are consistent with best practice principles and intended solution design
• Worked with Implementation team to assist with UAT

Environment: Mainframe, Microsoft Office suite, Microsoft Visio, UML, Excel, Lotus Notes, Clarity, Ultra Edit.

Confidential, Seattle, WA

Sr. QA Analyst

Responsibilities:

• Reviewed the Business Requirements Documents and Technical Specifications.
• Involved in completion of Test Plan.
• Test applications built using VB and SQL using black box testing techniques.
• Validate data in Oracle database while testing the front-end/GUI
• Working on for ICD 9 procedure and diagnosis code for claim processing for benefit and eligibility of member
• Generated Manual Scripts and responsible for executing and bug tracking.
• Configure test environment for specific test cases, create test data, and execute automated or manual tests, document results, and update defect tracking systems.
• Working on registration, account checking, member enrollment and benefit determination for diff health care plan for that member their spouse and dependent ( Grandchild)
• Participate in defect-tracking meetings.
• Working on Trizetto facets for member management and subscriber management modules
• Work closely with Developers, Business Analysts, and end users and participate in the product design process including specification and other document reviews.
• Select the test cases and perform the UAT testing with client
• Systematic bug tracking and reporting through Quality Centre 8.2
• Used SQL Queries and PL-SQL Procedures to perform database testing.

Environment: SAS 9.1,Putty,Linux,UltraEdit, Oracle 10g,,QTP 8.2,Quality Centre 8.2, SQL Navigator, SQL Server2005, TOAD, VB.Net, C#, Load Runner, Trizetto Facets, TFS2010

Confidential

QA Analyst

Responsibilities:

• Involved in Defining, and Analyzing the Testing Requirements based on the Application Functionality.
• Gathered test data requirements for data conditioning from Business Units to test total application functionality.
• Conducted Test Plan walkthroughs.
• Created test scenarios for System testing and Regression testing.
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped the same to requirements.
• Executed test scripts manually and analyzed the test results.
• Used Test Director to track defects and attended meetings with developers in resolving the same.
• Tested Web page presentation manually for different browser compatibility.
• Tested broken links and inter application links (page redirects to respective URLs) in Development, Test and Production environments.
• Executed test cases before and after bug fixes for each build for User acceptance testing.
• Back-end testing of the database by writing SQL & PL/ SQL queries.
• Tested the application for third party vendor confirmation and client reports as peruse cases.
• Interacted with developers regarding priority of bugs and update the status of bugs once they are fixed.
• Used Test Director as a central repository for all the test activity.

Environment: Windows 95/NT, Oracle, Web/Application Server, Java, HTML, JavaScript, Test Director, UNIX.