SUMMARY:

• SAP AFS SD - OTC, Sales Order Processing, Billing, MM, & Retail Integration - Principle Consultant with 14 years of experience in dynamic roles of Project Implemetation and development as solution delivery expert, Core SAP Production support expert, and Testing with advanced testing tools for O2C and P2P, QA Project Test Lead, Test Manager, QA Functional lead, QA Tester in OM, DL, MM and IM areas. Experienced as a Intake lead for projects for all major and Minors by supporting the Sr. Intake leads in evaluating the required documentation in a test plan. Area of work covers the SAP and NON SAP systems involved in various business models such as SAP Wholesale, SAP Retail model through Consignment, SAP retail integration, IP retail integration, Digital Consumer (E-com) retail system integration with SAP, Go To Market integration with SAP for fulfillment, POS model of sale processing, GSS sales Integration Model with SAP and Trading company business process expert with multiple variations in custom laws for procuring goods from different geographies and vendors with various partners involved in the supply chain management. Evolved by a continuous approach of learning and implementing by facing various challenges in the retail industry which has eventually helped in mastering the industry methods and methodologies across the current market trends.
• Gathering the requirements from the business teams and channel members of the business hierarchy in understanding the complete business End to End in terms of the process involved in sales, procurement and the case study of the client product along with the channels involved in procurement and sales and the business process models established by the client.
• Understading the business functionalities by gathering the raw data from varius sources and teams involved in business and performing an AS IS analysis followed by a TO BE model of operations including the GAP analysis and provide a solution to best fit the business model with a sign off from the business communities.
• Worked on business blue print document to outline the business structure, processes and scenarios
• Which are the outcome of the intitial data collection from the business teams, process managers, Operational teams. This is the key that drives the system configuration to keep it in tact with the processes in place.
• Configuring of enterprise structure and assignment of Organizational elements like sales organization, Distribution Channels, Divisions, Sales Office, Sales Group, shipping and Deliveries.
• AFS IS solution expert in terms of all the major functionalities implemented by the clients for business needs within in SAP and integrated with retail, ecommerce & GTM wholesale systems.
• Preparing of the Functional specification document of understanding for the need of ABAPConsultant to move on with his coding for the new capability needed.
• Participating in the business requirement discussion to understand and analyze the requirementsin detail before suggesting a solution by working with the module lead as needed.
• Working with the Integration teams such as Fusion,WMS, EDI, NTN, Floor systems & DOMS systems during the new product launch plan phases that call out for a new functionality across the E2E model.
• Worked on Trading Company projects which is a Global functionality implemented for mitigating th e need of minimising the tun around time for the procument process and saving huge revenues for the company considering the forex adjustment savings in millions of revenue savings.
• Worked on Digital retail projects to cater the need of the end cosumers participating in the buying process by elevating the options of buying through mutiple channels and numerous delivery optionsfor the convinienece of the consumers.
• Enhancement work for various projects to update and upgarde the system stability and system advacement for various capability’s in OM and DL space for sales and distribution.
• Performance enhancements for supply chain through put in SAP system for a greater system program performance in processing the demand fulfillment keeping in view the New product lanches, and in time delivery to the end consumers.
• Factory floor system experience in performing the need of E2E executions to ensure a smooth process flow for the developments done as part of the projects for vrious P2P aligned with O2C process per business needs.
• Capturing the client/customer requirements and have them fulfilled by developig the concepts in SAP standard as well as Z development with the help of ABAP consultant by trasmittting the requirement details through a Functional specification document incorporating table names, data fields and the logic for developments which is the key document to interact with the developer.
• Expertise in customizing Master data, Basic functions, Account determination, taxes, sales documents, Delivery, Shipping and Billing & payment processing documents, copy control, credit Management, Batch Management, ATP and Sales Bom’s.
• Worked on EDI IDocs, ALE Idocs for new business needs to interact with the external systems and within the SAP systems for a better handshake and data trasmission as needed between the systems.
• Evaluate the trasport requests to quality system and perform a successful testing with sign off on the process scenario executions and ensuring to have a Cutover document in place which portrays the complete process of the golive to happen to the production system which also involves all the integration modules.
• Migrating the legacy system data to the SAP producton system and have the business teams use the system for business operations post Golive and trouble shoot the post golive issues encountered during the operational executions.

PROFESSIONAL EXPERIENCE:

Confidential

Environment: SAP S/4 Hana 1610.

Responsibilities:

• Worked on the project requirements gathering in discussion with the business teams, SPL’s, GPL’s and SME’s on OTC scenarios, Sales Order processing & Billing.
• Preparation of the Functional specification documents, Config specificatins, and support in preparation of Design specification documents.
• System configuration on various functionalities of sales and Distributin along with the interface specifications, preparatin of PDD’s capturing the entire business process flow and the core requirements which are generic and and the custom requirements which are GAP’s.
• Document and configure the SAP system to enable the system functionalities to use the system day to day.
• Work and support on the data load functionalties from the source to SAP system.
• Support in development of Interfaces enabling the development teams to establish the connectivity between the systems to complete the End to end set up.
• Worked on custom reports to support the business teams on day to day reports to pull the relavant data needed for assessment.
• Enhanced the standard reports to meet the needs of the new S/4 system to support the fulfillment needs and logistic execution needs.
• Worked on data conversion to support the data team to have the appropriate data loaded from source to target system involving the master data governance team for data accuracy.
• Worked on forms and form routines with the development teams to meet the output needs to be generated and distributed across the stakeholders of the company as needed.
• Designed the traininig documents to suport the busines users on their system understanding and working on the systems day to day to support the business needs.
• Trained the users for a complete system understanding to help them to withstand the day to day operations.
• Tested all the configured functionalties successfully and also support on defect fixing during the integration testing for any configuration issues, Systemm issues and functinality issues to ensure system is working as needed and retested before deployment to QA.
• Worked closely with the basis teams to support the config transport to QA along with functional manual config in the QA systems.
• Support Test planing activities to the Testing teams for Integration and UAT testing for business users.
• Successfully deployed the SD functionalties as planned and part of the PDD’s documented with the help of the business users to meet their business activitis in fulfillment and billing.
• Continued to support post Golive activities as part of support project to ensure and enable a stable system for the client teams for their business needs.
• Worked on Interim state scenarios as part of the Migration project from ECC to S/4 Hana in integration with various external systems which are part of the enterprise.

Confidential

Principle Consultant, Sr. SAP QA Test BSA

Environment: SAP AFS-SD ECC 6.3, 6.4, 6.5, 6.8

Responsibilities:

• Production support activities to support the business teams in their day to day operations in SD space,
• Worked on support tickets to fix the issues of different catagories and deployed to QA for testing followed by production system.
• Supported Testing activities as part of Testing roles and responsibilities besides the production support for L1, L2 and L3 levels.
• Worked on project enhancements for new releases as part of major and minor releases in SD space and integration space.
• Project testing for all major projects which are part of Major and minor releases every year as part of OM, DL, MM and IM modules integrated with FI testing as well.
• Creating the test cases based on the requirements gathered from the BSA suppporting the projects as part of Testing scope and present the hours required for testing, script designinig, QC maintenance and execution of the test cases.
• Sharing the execution results with the BSA and Biz teams for sign off post completion of the testing by sharing the execution results to all the stake holders of the projects.
• Working with Integration teams such as Ecommerce, Go to market, SAP retail and IP retail as part of new project testing in integration to support the smoooth flow of testing E2E wihtout any issues and errors.
• Defect creation based on the issues araising during the testing phases with all inputs needed for analysing the issue by the BSA and the integreation BSA’s as needed based on the level and the area of issue encountered. Post fix retesting to ensure the code fix and deployment to QA to ensure a smooth flow of the testing requirements and scenarios involved.
• Coordinating and working with all the integrated teams as a Lead QA for project test to get the issues fixed and deployed to QA for further testing as agreed on the time lines by the defect owners teams.
• Providing the scope of testing involved and taking sign off from the BSA and projecting the estimates for testing the scenarios and functionalties involved that helps the PM of the project for a better cost estimation and projection to the management sposering the project.
• Deep dive analysis by conducting the review meeting with the QA lead, BSA and integration teams on the scope of testing involved for various capabilities of the project for a particular release to ensure all the requirements are clearly understood and captured before analysing the testing scope and working on the estimates.
• Supproting the regression testing needs every release by a successful testing and supproting the automation teams involved to help them understand the functional process before automating the testing scenarios.
• Providing the scenarios understanding document to the automation teams for a better designing of the automation script to be executed in a release for a successful testing of regression.
• Worked on performance testing using SAP and performanc testing tools like Winshuttle for posting bulk volumes of data to be tested as part fo system performance and program capaility along with variant selection criteria for posting the bulk volumes during Hot product launch.
• Worked on custom projects such as Global trading company as part of globsl testing for all GEO’s involved to ensure a succful E2E testing for trading company scenarios within the Box and across the SAP systems as part of trading company supply chain process for Confidential .
• Worked on Baseline regression for Trading company projects to ensure the existing code is not broken and works as it should along with new code being incorporated as part of current project enhancements for various regions.
• Prepared numerious documents to meet the standards of QA testing such as Test plan, Project estimation document for a Swag, heat map document, Requirement tracebility document, entry & exit criteria document which are the mandatory documents for a project to go through the approval process by the intake management team of QA.
• Worked as a OM & DL funtional module lead by being part of every other meeting that involves the new project and the regression testing in OM & DL space and have coordinated with all the project PM’s with the updates and attended the release daily calls to share updates across the teams for a better visbility on the module space and address the issues raised by the cross functional module leads and intergration teams.
• Loading the designed scripts to QC testing tool post review and approval by the module BSA and have the maintenance of updating the details of the project, release, Ownership, dates of execution based on the time lines planned for testing, Post execution updates of sign off dates and the sign off ID of the stake holders and passing the scripts accordingly for reporting on a daily basis.
• Updates during defect creation and post defect fix testing to the defct with all the information on the issue being updated and the resolution being provided for the fix to esnure a better tracking and triage of the issues encountered by the release team to report various category’s of failures that helps in analytics for by the stake holders of the project to improve the areas where the defect have occurred and control the development and testing mechanism.

Confidential

Sr. Consultant ERP

Environment: SAP R/3 AFS-SD 4.6C, SAP R/3 ECC 6.2, QC 10.0

Responsibilities:

• Transitioned the production support process in a fine-tuned approach of planning and scheduling the sessions with the client teams and following the approach of document preparation and sign off process by taking the client KT in an understandable way for by the offshore team for a formidable team in place for supporting the project objective and saved a huge amount of expenses to support the project by optimizing the team size as a progress in production support.
• A brief period of 5 weeks was the target to get the transition to the offshore team which was indeed completed within 4 weeks saving 1-week time and captured all the necessary information, documents and Links along with batch portals for support by offshore team day to day. This has been a great deal as an addition to my career as a lead and Sr consultant in supporting the projects.
• A timely support as a production support lead for a smooth business flow has always evolved the team to take up more challenges and gain more business to the company in a wide range of areas which was a considerable success in my career and has eventually supported me in getting promoted as a principle consultant pushing me to a next level to handle the total O2C and P2P support process per request from the client partners and the program manager from the company.
• Always have provided timely support to the Business BSA community for the smooth business operations keeping service levels as target time lines in supporting the functionality issues & batch issues which has led to a high customer satisfaction encouraging the team to support on all innovative activities driven by the client partners as a value add for the projects deployed in everyther release creating a bench mark in production support space.
• Multi-tasking on various issues of multiple clients ( Confidential, Confidential & Confidential ) which are part of Confidential has been one of the major milestones in my support career as each of them belonged to a separate Box and are implemented per AFS SAP Global footprint with a diversified product base and variation in customers being supported per the SLA’s agreed.

Confidential

Functional Consultant

Environment: SAP R/3 4.6C

Responsibilities:

• Proactive production support to Asia Pacific, America regions & Europe in providing resolutions to the day to day issues from the user community for an Un-interrupted business flow process to have the products sold out to the consumer community and gain revenues for the growth of the company every year which has evolved the business operations and expansion of the client business from a wholesale & Retail model to an Omni channel model of business to cater the needs of the customers across the globe which has created an ease to the buyers by delivering the product in a timely manner and a more better fashion saving the delivery timelines and expediting the product delivery to the door step and virtual model of delivery pick up.
• Supported the crucial batch initiatives which is the back bone of the client business process that has saved millions of Dollars to the client over years by spending a very minor portion of it on the team supporting it from offshore and collaborating it with the Onsite teams on a daily, weekly and Monthly reporting model to deal with the back logs and issues involved in fine tuning the team skill sets and self in handling a team and supporting the batch process in 24/7 model.

Confidential

Associate Consultant

Environment: SAP R/3 4.6c

Responsibilities:

• Project Implementation in all the phases as a SAP SD specialist in implementing the project for the client as a client partner by doing a complete case study across the phases as needed with the business teams, process managers, Site coordinators, Operation managers and sales teams across the operations. Gathering the requirements from the business teams and channel members of the business hierarchy in understanding the complete business End to End in terms of the process involved in sales, procurement and the case study of the client product along with the channels involved in procurement and sales and the business process models established by the client.
• Gathered raw data from various sources and teams involved in business and performing an AS IS analysis followed by a TO BE model of operations including the GAP analysis and provide a solution to best fit the business model with a sign off from the business owners.
• Worked on business blue print document to outline the business structure, processes and scenarioswhich are the outcome and a frame work of the initial data collection from all the possible sources in a business context. This is the key that drives the system configuration to keep it in tact with the business processes in place and establish a SAP ERP automated system to support the client needs in performing the business operations faster than being manual OR being in a legacy system.
• Involved in defining and assigning of SD Organizational Elements as a frame work for the business needs which is the Key and the skeleton work that is very important for the organization as it decides the work style and geographical needs which need to be established to fulfill the demand from various distribution models of various products categorized by the business. Configured many SD functionalities assigned by the lead that involved condition techniques andintegration with multiple module consultants for customizing the integration areas which are the business processes pre-defined based on the business team inputs.
• Prepared KT documents to help the support teams who support the project post Go live for a better
• SAP system operational support to the business teams for execution in the daily run for the business and prepared End User Manuals to help support the business teams for their daily operations so that they can refer to the manuals as needed when they are stuck at any point while operating on the business scenarios. To make their lives easy in daily operations which are user issues than technical OR functional issues due to system break down. Continued with Post Go live support to stabilize the system issues with fixes.

Confidential

Associate Consultant

Environment: SAP R/3 4.6c

Responsibilities:

• Implementation of the project phases across the board by gathering the project requirements from all levels of the business organizations who deal in daily business transactions to perform the business activities at various levels in Procurement, Manufacturing, Sales, Analytics and Accountability which helped in having a Project implementation frame work developed and established to support the subsequent project phases which are the key to establish a preset process to work up on and achieve the desired results.
• Have been the key resource in assisting the Sr Functional consultants on their need in customizing the system in SD space for various SD functionalities based on the requirement frame work set up by the Leads for both standard and customized functionalities by providing the functional Specs and have tested them successfully at various instances of the project implementation phases to maintain the accuracy when the functionality is deployed to production.
• Worked on Project blue print as a support consultant based on the instructions and guidance of the Sr Functional leads in preparing the Business blue print process documents that are the base for customization in SD space to meet the business needs and the established RTM document. This activity has a critical and key role as a base to work on the subsequent activities of customizing the SAP system that established the frame work for the business needs and their operations. Every other system development as a functional consultant would depend on the Blue print document which demands an absolute accuracy and inspection post designing that will be approved and signed off by the business leads and the Sr Project leads.
• Worked on KT documents and Functional manual preparation to set up a repository of knowledge helpful for the production support teams and the Business teams for their respective areas of support in running the business activities smooth and steady with no serious issues encountered. Being a new startup, the work involved has been too high in volume for all the functionalities involved as part of SD documentation.
• Enhanced my skill set in SD space being a new entrant to SAP world as a consultant. Took all the advantage of using the system to trouble shoot and learn all major functionalities of SAP which has eventually enhanced by skills to move to the next level of taking challenges and adopting to challenging work and success as an outcome giving more options to work for SAP projects.