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Quality Analyst / Mobile Tester Resume

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Strongsville, OH

OBJECTIVE

  • Possess high - caliber presentation, ClientInteraction, requirement gathering and analysis skills.
  • Objective is to lead a team to design, implement and support high quality System Development, working with end clients to define needs and to develop clear business solutions, to gather and analyze quality data to assist management in making informed, high quality decisions.

SUMMARY

  • A result oriented individual with over Seven years of experience in Software Quality Assurance & Testing in Public, Banking, Insurance &Retail/ Ecommerce domain.
  • Extensive knowledge of Software Development Life Cycle (SDLC), STLC and its methodologies:Agile & Waterfall etc.
  • Experienced in Testing Client/Server, Web-Based,Mobile and iPad Applications
  • Experience in Functional Testing, Back-end Testing, Regression Testing, Web Analytics Testing, Web Service Testing, Accessibility Testing, Cross browsers Testing, System and Integration Testing, black-box Testing, White-box Testing, End to End Testing, Smoke and Sanity Testing
  • Working knowledge of all modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects, and Dashboard.
  • Experience in Design, Development and Executing Test Strategy, Test Plan, Test Scenarios, Test Cases based on provided BRDs, SRSs, Use Cases
  • Experience withMobile application testing - iPhone, Android, Blackberry and feature phones using Simulator"Device anywhere".
  • Familiar with Bug reporting tools such as Gemini, Bug tracker
  • Expertise in QTP features such as Actions, Checkpoints, Output values, Recovery scenarios, Shared object repository, FSO, Shell Scripting, Mercury Devise replay, Virtual objects, AOM.
  • Experience in building Data Driven, Keyword Driven and Hybrid Automation Framework using Descriptive programing.
  • Good Experience on Selenium IDE and Eclipse in creating Scripts using Java
  • Hands-on expertise Selenium RC, Web Driver, JUnit, Selenium IDE, Selenium GRID, TESTNG.
  • Experience in building Data Driven, Keyword Driven and Hybrid Automation Framework using Selenium Web Driver
  • Good knowledge on the usage of the tool Device anywhere to access themobiledevices remotely
  • Performed Web Service testing using SOUP UI in order to validate XML response form third party vendor based on request sent from client
  • Experience in performing Backed Testing on distributed data bases using SQLqueries.
  • Excellent communication and writing skills with the ability to adapt to new and dynamic environments
  • Good team Player and can work alone with minimal or no supervision
  • Ability to multi-task, prioritize and work with time constraints while paying attention to details
  • Excellent communication, interpersonal & analytical skills.

TECHNICAL SKILLS

SDLC: Waterfall, Agile/Scrum.

Project Management Tool: MS Project

Testing Tools: Quality Center, QTP, SOAP UI

Bug Reporting Tools: Test Director,MTM, TFS, JIRA

Operating Systems: UNIX, Windows 2000/XP/Vista/ Windows 7, Android, iOS

Mobile Devices: iPhone, iPad, HTC, Samsung Android devices

Business Applications: MS Office Suites, MS SharePoint, MS Visio

Web Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Dolphin, Safari

PROFESSIONAL EXPERIENCE

Confidential, Strongsville, OH

Quality Analyst / Mobile Tester

Responsibilities:

  • Created test plans and wrote test cases for manual execution
  • Work closely with members of the SCRUM team to translate the customers' business needs or Business Cases to a technical solution
  • Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
  • Work closely SCRUM team to create test scripts and test cases to ensure coverage of all areas of the product/feature(s)
  • Involved in Mobile Computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
  • Perform mobile testing on various mobile devices such as IPhone, HTC Android and Dell Streak.
  • Involved in preparing Test Plan and Test Cases based on business requirements.
  • Performed browser compatibility and configuration testing on various operating systems such as Android OS, and IOS etc.
  • Tested the UI of the end product on mobile, PC, Android and Apple (iPhone, iPad) platforms to ensure that language translation and Currency conversions were displaying as required.
  • Used sql queries on MySql database
  • Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
  • Created and maintained reusable Actions in Device anywhere for mobile application.
  • Extensively used the ALM/Quality Center tool for all thetestmanagementactivities like Release Planning, TestPlanning,Testcase Execution, Requirement Traceability and Reporting.
  • Experience in performing end-to-end User Acceptance Testing (UAT).
  • Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
  • Prepared Test Data and executed Test Cases from HP ALM/Quality Center.
  • Defect reporting and bug tracking using HP ALM/Quality Center.

Environment: Windows,Quality Center, QTP, Oracle,, MS SharePoint, MTM, TFS, IBM Mainframe, ASP. Net, XML, HTML, SOAP UI, Restful, SQL, MS Visio, Load Runner, MS Office, Lotus Notes

Confidential, Falmouth, ME

Quality Analyst / Mobile Tester

Responsibilities:

  • Attended Project kick off meetings, JRD sessions, BRDs, SRSs, Wireframes review meetings
  • Active participant in Agile/SCRUM, Sprint meetings
  • Provided ROM and Charter level estimations
  • Created Test Plan, Test Strategy, User Stories, Data Request as per the company standards
  • Arranged and conducted Test Strategy, Test Plan, Test Scenarios review meetings with Business Analysts, SMEs, PMs and development team members
  • Created Test Cases to perform various types of Testing such as Functional/Regression, System and Integration, Backend, Interface, End to End, Data Validation, Smoke/Sanity, Positive/Negative, Web Analytics, and Accessibility.
  • Created Test cases in Excel Spreadsheet and exported them to HP Quality Center (Test Plan module) after the peer review process.
  • Created Test sets for various types of Testing cycles and perform the Test case assignment through Test lab module of HP Quality Center.
  • Identified in scope Automation Test cases Vs. Manual Test cases
  • Developed Data driven, Key word driven, hybrid frame work to automate Regression Testing using Selenium
  • Created Selenium Automated script to performed Cross browser Testing using SeleniumGrid and ANT
  • Involved in Device Testing - Android- Samsung Tab Galaxy and Vizio, iOS- iPAD and iPhone.
  • Developed Data driven, Key word driven, hybrid frame work to automate Regression Testing using QTP
  • Extensively worked on to move QTP script to Selenium script in order to perform cross browsers Testing
  • Development and optimization of the Automation scripts for the functionalities needed
  • Used sql queries on MySql database
  • Performed Web Service Testing in order to validate third party response based on provide WSDL document from Developer
  • Involved in tracking logs in case of any issues in Device testing
  • Validated Third party vendor XML response based to request sent from client in order to validate customer identity.
  • Doing testing on iPhone device as well as the emulator (iPhone simulator)
  • Designed and maintained various Test reports such as Test Execution Status/Summary, Defect Status/Summary, and Defect Injection Rate through Reports/Graphs feature of HP Quality Center.
  • Conducted Defect Management meetings with various project team members to discuss the bugs by their business severity.
  • Participated in the Project Status and Test Status meeting to discuss and provide input regarding Test related activities.
  • Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS,Android
  • Extensively involved in Production support & Deployment activates
  • Coordinating team in planning and work distribution
  • Simulating real user experience on the mobiledevices
  • Involved in knowledge transfer to the newly recruited personnel.

Environment: HP Quality Center, QTP, Selenium,Android, iPhone3, iPhone4/4s,iphone 5/5s, iPad (2), Mobile devices like Samsung, Blackberry, HTC, Google Nexus, JAVA, J2EE, .NET, VB, HTML, SQL, Oracle, SOAP UI, JIRA, SQL Server

Confidential, Boston, MA

Quality Analyst

Responsibilities:

  • Reviewed business requirements, system requirements and functional requirements.
  • Developed Test Strategy Document, Test Plan, Test Scenarios
  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
  • Provided test team status reports on weekly basis to the project manager.
  • Tested manually as per the specification documents.
  • Coordinated with offshore team for Test case development process and entire Testing cycle.
  • Extensively interacted with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications
  • Document and prepared Test Plans
  • Performed Black Box testing, Security testing, functionality testing,
  • Manually tested modules for compliance with functionality requirements.
  • Perform integration testing, acceptance testing and regression testing.
  • Schedule User Acceptance Testing(UAT) with all business groups
  • Created and maintained BPT components in HP Quality Center and use them while creating manual &functional test cases.
  • Performed back-end testing on the Oracle database by writing complex SQL queries.
  • Created stored procedures in order to automate some of the more recurring tasks.
  • Perform back-end testing to test the validity of the data for the reports using SQL.
  • Performed testing on data warehouse platform includingdata integrity &data validation using Quality Center.
  • Worked with Project Management to scope the testing effort and provide status and estimates
  • Worked extensively with HP Quality Center for defect tracking and bug reporting.
  • Created and published Test Plan, Test Strategy documents on MS SharePoint for project team members.
  • Implemented Test requirements and test cases and also managed QA methodology using HPQuality Center
  • Maintain test matrices on various dimensions like client and test status to reflect the test progress.
  • Collaborate with developers as needed to isolate the root cause of defects.
  • Participated in various meetings and discussed Enhancement and Modification Request issues.
  • Write end user documentation.
  • Performed UAT with the end user to clarify any application issues.
  • Performed Batch Testing, UAT, Integration Testing, System Testing, Regression Testing, End-To-End testing and performed Web Services Testing using SOAP UI
  • Performed data driven tests to validate different scenarios with the different test data
  • Performed Functionality testing during the various phases of the application and analyzed the results manually using Quality Center.
  • Conducted GUI, Backend, Data Driven and Security Testing.
  • Attend Triage Meeting, UAT Status Meetings and project Status Meetings.
  • Performed Production Testing for monthly and quarterly releases
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document
  • Involved in reviewing complex SQLqueries, views, functions and stored procedures and spotting issues before/during code migration.
  • Created and maintained back-end testing on the oracle database.
  • Conducted regression testing on new builds/versions.
  • Developed and executed test cases test Scenarios and followed-up defects using JIRA.
  • Performed Defect Management activities to prioritize and resolve any issue/bug found during various software testing cycles such as SIT, UATand Smoke Tests etc.
  • Generated various reports such as Test Execution Status/Progress, Defect Status for project stakeholders and submitted them on daily and weekly basis.
  • Conducted Defect Status meeting to discuss resolution of issues.

Environment: Windows, JIRA, MS SQL, Oracle, HP Quality Center ASP. Net, MS SharePoint, SVN,ATG, XML, HTML, Java, Junit, SOA, MS Office Suites, MS Visio

Confidential, Dover, NH

QA Engineer

Responsibilities:

  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
  • Expert in writing test scripts manually.
  • Validated the workflow e-mail functionality by setting up test users in the test environment and validated the content and links provided in the e-mail at each stage of Insurance Approval Workflow.
  • Worked with the business users in order to understand and document test scenarios related to critical business process/features/workflows regarding the web application.
  • Created and managed system testing schedule.
  • Provided test team status reports on weekly basis to the project manager
  • Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
  • Involved in reviewing SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Closely worked with Billing, Claims, and Commission business teams to facilitated User Acceptance Testing (UAT).
  • Assisted in gathering and documentingtest cases for Guidewire ClaimCenter claims management system.
  • Reviewbusinessrequirements to identify product gaps in the Guidewire product with quality team.
  • Created and maintained SQL Scripts to perform back-end testing on the oracle database.
  • Performed Database testing using SQL queries
  • Created and executed scripts in QTP for Functionality testing.
  • Executed automated test cases in QTP and reported defects in Quality Center.
  • Conducted GUI, Backend, Data Driven and Security Testing.
  • Conducted regression testing on new builds/versions.
  • Tested various ad-hoc and canned reports as a part of crystal reports testing.
  • Created automation scripts in QTP and made a suite of scripts when needed.
  • Used object spy to know the properties of the object which helped me in writing my QTP script
  • Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
  • Tracked defects using Quality Center.
  • Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
  • Conducted Bug review meeting to discuss resolution of issues

Environment: Quality Center, QTP, Crystal report, Oracle,Toad, Java, SOA, Business Objects, UNIX, Crystal Report XML, MS Office Suites, SVN

Confidential, Union, NJ

Test Engineer

Responsibilities:

  • Analyzed the objectives and scope of each stage of testing process from the Test plan.
  • Interacted with business analysts to gather the requirements for functional testing.
  • Analyzed the requirements based on the functional specifications, design, development, coding, testing, debugging and documentation of applications to satisfy requirements.
  • Also involved in the development of Best Practices documents regarding Testing Activities.
  • Involved in Development Test cases and Test plan, Test Approach, Test Scope, Test Strategy documents.
  • Select, design, and prioritize test scenarios and test cases that will provide efficient coverage of requirements consistent with acceptable level of risk.
  • Responsible for creating and execution of automated test scripts using QTP.
  • Ran the scripts on multiple environments (QA, UAT and Production) to ensure that requirements were still met.
  • Enhanced QTP scripts by inserting Standard Checkpoints, XML Checkpoints, Database Checkpoints, Table Checkpoints and Page Checkpoints.
  • Manually tested modules for compliance with functional requirements.
  • Performed negative and positive testing manually.
  • Carried out GUI, Functionality, Integration and Regression testing using QTP.
  • Performed Data Driven Testing using QTP.
  • Performed Business Process Testing using BPT module of Quality Center and QTP.
  • Worked with business users, business analysts and SMEs to understand different critical business processes.
  • Facilitated defect mgmt meetings and test execution status meetings.
  • Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center.
  • Reported defects according to Defect Life Cycle.
  • Created and Maintained Test Matrix and Requirement Traceability Matrix.
  • Coordinated with the developers on Defects Status on a regular basis.
  • Participate in various meeting and discussed Enhancement and Modification request.

Environment: s: Windows,Oracle, Java,Quality Center, QTP, IBM SurePOS, Test Director, UNIX, Web logic, Visual Studio, MS Office

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