SUMMARY

• IT professional with over 6+ years of experience in Quality Assurance related technologies, testing web based and client server applications and n - tier applications
• Excellent understanding of Software Development Life Cycle and worked in all phases of SDLC (Waterfall, SCRUM, RUP)
• Immense experience in various testing methods like Functional, System, Regression and performance testing
• Expertise in different domains like Banking, Healthcare, Retail and Finance
• Documenting and Reviewing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD)
• Strong in reviewing and understanding Business Requirements and writing detailed test plans, test cases and test scripts
• Worked with developers, business analyst, and end users to test and document new product and product enhancements.
• Expertise in cross browser, cross platform compatibility testing.
• Extensive experience on different POS Systems like Oracle POS 360 system and NCR POS.
• Proficient in using automation tools such as Quick Test Professional, Load Runner and Selenium IDE
• Strong expertise in establishing QA Policies, Procedures, strategies, metrics, developing appropriate process to ensure the quality of product.
• Frequently used Defect/bug tracking tools like Mercury Test director/HP Quality Center, Bugzilla and IBM rational Clear Quest.
• Extensive knowledge and experience of Service Oriented Architecture (SOA) including SOA tools like SoapUI
• Strong working knowledge with different protocols such as HTTP(S), SOAP and Web Services (WSDL).
• Strong knowledge in SQL, developing database queries for Backend Testing.
• Working knowledge of multiple databases like Oracle, SQL Server and MS Access.
• Have experience in new, enhancement and maintenance projects.
• Have experience in using UNIX commands for QA related activities
• Have experience in Black box and White box testing
• Excellent communication, leadership and interpersonal skills with clear understanding of business logic.
• Experience in testing Web Services using various tools
• Involved in regression, Functional, SIT and UAT testing
• Familiar with CMM Levels

TECHNICAL SKILLS

Databases: Oracle, MS SQL Server, MS Access, DB2

Scripting Languages: C, C++, Visual Basic, JCL, COBOL, CICS, Java

Web Technology: HTML, XML, CSS

Requirement Management:

Tools: Rational Requisite Pro

Project Management tools: MS Project, IBM Rational Portfolio Manager

Testing tools: Quick Test Pro, Load Runner, Selenium IDE

Defect Management Tools: Quality Center

Protocols: HTTP, HTTPS, TCP/IP, SSL Socket, SOAP

Version Control: MS Visual SourceSafe and PVCS, Star Team.

Operating System: MS-DOS, MS -Windows, NT, UNIX and Linux.

Application Software: MS Office, Adobe Photoshop

Modeling Tools: MS Visio and Enterprise Edition

PROFESSIONAL EXPERIENCE

Confidential, Dayton OH

Quality Analyst

Responsibilities:

• Actively participated in all phases of testing lifecycle (Design, Planning, Development and Results).
• Coordinate with Development and Business team to develop high level Business and Technical documents.
• Design Test Plan and test strategies based on high level business and technical documents.
• Implemented Standardized and Unified process throughout the software Development Life Cycle (SDLC).
• Wrote complex SQL Queries using Joins and Sub-Queries to test the reports generated by the different modules.
• Verified HIPAA compliant X12N format for both inbound and outbound healthcare EDI transactions
• Created and implemented test cases for EDI files generated for various transactions as
• Tested for mappings in EDI files through Transaction mapping documents.
• Involved with other team members to set up testing tools, implementation and testing environments.
• Documented Unit, Integration and System Test cases using HP Quality Center from Functional, Technical and other high level design documents.
• Performed both manual and automated testing.
• Manually Conducted Positive and Negative testing.
• Extensively involved in writing Test scripts for regression testing using HP QTP to perform Manual and Automation testing on the AUT.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Performed back-end testing and verified the data between GUI and database are reflected correctly.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Use Quality Center for the reporting and tracking of defects

Environment: Facets, HP Quality center, TSF, HP Quick test Professional, .Net, C#, MS SharePoint, MS SQL Server 2007 and Windows XP

Confidential, Camp hill, PA

QA Tester

Responsibilities:

• Analyzed business requirement documents and functional requirement documents, use cases and technical specification document.
• Assisted in Developing QA test plan and created test cases based on the business specification and user requirements as specified in QC by the BA team.
• Conducted walkthroughs of the test plans and test scenarios with the development team and business analysts before starting with automated testing.
• Customized Test Cases and Test Plan in QC according to the requirements of the project.
• Performed testing on Store Inventory functionalities and its integration withPOS.
• Created scripts for various test cases and logically organized the test cases into test plan to run selectively as required.
• Performed Manual and automation testing of the web application.
• Wrote extensive scripts to perform smoke tests for verification of weekly builds.
• Performed various types of testing like Functional, Integration, System, Regression, and Usability.
• Wrote and executed SQL queries for validating, retrieving and comparing the data using Query Analyzer.
• Used UNIX commandsto extract the log files from server to identify therootcauseof issues.
• Prepared batch processing scheduling by using Autosys on UNIX server also monitor, manage jobs.
• Performed compatibility testing with different browsers like Firefox, Internet Explorer on different Operating Systems like windows XP, Vista, 7, Mac OS.
• Performed Load test scenarios using Load Runner to bombard the server with virtual user requests and test the performance under stress conditions.
• Documented the errors using QC and tracked them to completion by communicating and co-coordinating with the development as well as the support group.
• SQL Queries for backend testing (Testing the application from the logical storage of the data, validating the storage data with the Selenium.
• Checking the functionality of the database, to verify the functionality of the database).
• Prepared the traceability matrices to fill the gap between the requirements and the test cases covered.
• Responsible for the day to day monitoring of the progress of project and alerting management to the earliest signs of trouble.
• Also Reported QA Team status to Project Manager on daily basis.
• Coordinated with the BA for User Acceptance Testing (UAT).
• Attended Weekly Status Meetings to monitor testing efforts during various testing cycles.

Environment: Windows 2000/NT, Load Runner 6.x, Web Sphere, Mainframes, JAVA, UNIX, QC, Oracle POS 360.

Confidential, Wilmington, DE

QA Tester

Responsibilities:

• Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality testing.
• Perform both manual and automation testing and created various test results to track the testing results.
• Export requirement, test cases into the Quality Center, run manual and automation test cases from test lab and log defects
• Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
• Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• Interacted with DBA's, Developers, Systems Engineers and Network Engineers during testing and isolated bottlenecks at different levels.
• Create standard testing life cycle flow diagram for projects and presented to test team to follow testing process.
• Participated to create Test Analysis reports (TAR) and stored them into the Quality Center.
• Updated RTM in daily, send status report and daily tracking report to test manager.
• Performed User Acceptance Testing in the UAT environment prior to notify to the customer to start performing UAT testing.
• Performed Functional Testing using Quality Center.
• Developed automation scripts in QTP to automate smoke and regression testing.
• Enhanced the scripts in QTP by applying checkpoints, parameterizations, synchronization point, data driven tests and creating modular tests.
• Developed SQL Queries to retrieve or create test data from different databases.
• Met with client to present future functionality of the application, gather information from them to know about their need and send this information to test manager.
• Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
• Performed Cross Browser testing on IE, Mozilla Firefox, Google Chrome and Safari using Selenium IDE

Environment: Agile, J2EE, .NET, HTML, XML, UNIX, SQL Server /Oracle, Windows XP. TOAD, HP Interactive Tools (HP Quality Center, Quick Test Pro), Firefox, Google Chrome, Load Runner

Confidential, NJ

QA Analyst

Responsibilities:

• Analyzed business requirement documents and functional requirement documents and identified Business critical feature functionalities.
• Used QC to plan, design, implement, execute and evaluate the tests.
• Performed Manual Testing for Test cases on each module.
• Performed various types of testing like Usability, Functional, Integration, System, Regression and Acceptance testing during different stages of the testing the application.
• Developed automated Test scripts for Regression Testing using QTP.
• Enhanced the scripts by parameterizing, inserting checkpoints and using synchronization.
• Identified the test scenarios for automation and developed QTP actions (VB script) to simulate user actions.
• Defined test automation strategy, designed automated tests, created automated test cases, test plans and executed tests using Selenium.
• Performed database testing by firing SQL queries and tested the database for integrity.
• Performed compatibility testing with different browsers like Firefox, Internet Explorer.
• Used QC for test management and bug tracking.
• Created traceability matrix in Quality Center.
• Interacted with developers and helped them solve bugs.
• Involved in UAT Testing with BA and end users to make sure user requirements were met.

Environment: Java, Selenium, TSF, MQC 9.0, Oracle 10g, SQL Plus, Test Director 8.0, QTP 8.2, Windows XP, IE 6, Firefox.

Confidential, NY

QA Analyst

Responsibilities:

• Analyzing Requirements and Functional specifications.
• Verifying whether the requirements are testable.
• Responsible for preparation of test scenarios from Use cases and requirement documents.
• Finalizing test scenarios after discussing with Business owners, SME and development team.
• Developing Requirements Traceability Matrix to map the test cases with the Requirements.
• Participating in code Walkthroughs and QA Reviews.
• Gathering Test data and preparing Test scripts.
• Executing the test scenarios framed as per the requirements document.
• Comparing the Actual test results with expected.
• To Log Defects, if an Actual result deviates from expected.
• Maintaining the defect track record, with all the defects raised for the particular requirement.
• Involved in Functional Testing and Regression Testing by executing test cases manually for multiple iterations (Agile methodology)/builds.
• Executing Regression scenarios and verifying the test results.
• Worked as software configuration coordinator to manage the Testing documents and updates.
• Preparing lesson learnt document and sharing the same with team.
• Given the KT sessions on requirements.
• Preparing Audit folders and involved in internal audit reviewing.

Environment: TSG, CJQ, Quality Center, IBM Rational Portfolio Manager, SharePoint, Oracle 10g, SQL

Confidential

QA Analyst

Responsibilities:

• Analyzing Requirements and Functional specifications.
• Verifying whether the requirements are testable.
• Responsible for preparation of test scenarios from Use cases and requirement documents.
• Preparing the Effort estimation for the requirement.
• Finalizing test scenarios after discussing with Business owners, SME and development team.
• Involved in Scrum type of agile methodology testing.
• Developing Requirements Traceability Matrix to map the test cases with the Requirements.
• Gathering Test data and preparing Test scripts.
• Executing JCL jobs and Comparing the Actual test results with expected.
• To Log Defects, if an Actual result deviates from expected.
• Maintaining the defect track record, with all the defects raised for the particular requirement.
• Worked as software configuration coordinator to manage the Testing documents and updates.
• Preparing Audit folders and involved in internal audit reviewing.

Environment: IBM Rational Clear Quest, IBM Rational Portfolio Manager, Team Room, SharePoint