SUMMARY:

• Dynamic, high - achieving QA Lead and Consulting Team Member with an impressive track record to fostering innovative change in business environments. Excels at motivating, and Team Members for Quality deliveries and System implementations. Exceptional relationship-building and team-building skills on Agile and SDLC Projects. An effective Consultant, proven successful at containing costs, leveraging resources to deliver a quality Product. Capabilities include:
• QA Lead, Coach, and Mentor
• Extensive V&V Testing
• Collaboration with the Business
• Data Warehouse Experience
• Web and Interface Testing
• Offshore Testing Coordination
• Call Center Support
• Motivate QA Team Members
• Ability to lead QA Teams to deliver quality Project implementations while mitigating risk.
• Manage multiple Teams across many Departments to deliver quality data implementations.
• Telecommunications, Financial, Healthcare, Mortgage, and industry background.

TECHNICAL SKILLS:

SOFTWARE: Amisys, SAMI, STATS, DDM, VersionOne, QTP, SalesForce.com, Cognos Business Intelligence Query Report and Analysis Studio, Siebel CRM, ETL, PowerPlay 7.3, Informatica PowerCenter 9.1.0 Workflow Manager and Monitor, Data marts, Data warehouse, End-to-End Systems, Master Data Model, IDD 9.2, DVO, 9.1.2.0, SqlDBX 3.41, SQL Queries Views and Stored Procedures, CompareIT 4.2.221, WinMerge 2.2.4.0, RapidSQL, JD Edwards One World, EDI, Oracle Reports 2.5,Oracle Financial Systems, Oracle Business Intelligence, NEON, MQSeries, LoadRunner, WinRunner, Test Director, HP Quality Center 11, MS Office, Visual Basic, ASP, XML, HTML, DB2, C/C++, .NET, Sybase, Compuware, QA Run, J2EE, PVCS Tracker, SnagIT 8

PROFESSIONAL EXPERIENCE:

Confidential, Centennial, CO

QA Lead Test Analyst

Responsibilities:

• QA Lead Test Analyst to implement Data Quality and Cloud Projects for Sales and Marketing Partners
• Developed QA and UAT test timeframes, quality guidelines, and resource requirements for test efforts.
• Hands-on testing of the SalesForce.com application to include cloud and data quality testing.
• Tested numerous SalesForce.com product enhancements and data interfaces to other systems.
• Implemented Kanban process for QA for Firefall Team to increase deliveries to 12 days.
• Developed QA test assessment and recommendations for QA VP and Lead test Projects Teams.

Confidential, Denver, CO

Senior Technical Analyst

Responsibilities:

• Implemented new test group for Confidential . Trained UAT testers on new Benefit Products.
• Implemented National new Product for Consumer Health Plans using On/Offshore QA model in 3 months. Determined resource needs for UAT testing and advised Management with periodic QA test status or issues.
• Lead Testing for major system conversion for 314 Groups in 2 States. Worked on 139 major System Projects for 74 new Products with a $ 2.5 million cost savings.
• Lead Tester for the eBusiness Applications Team. Tested Anthem applications interfaces to other Systems.

Confidential, Lansdale, PA

Project Manager/Contract Consultant

Responsibilities:

• Trained, coached, and mentored the QA Test Manager in QA and the QA testing process.
• Developed Test Strategy and Approach, Test Plans, and Test Cases for testing the Sales Force System.
• Lead 5 Offshore testers to support the Sales Force testing effort offshore in Ireland.
• Resolved all QA issues, addressed Client issues, provided escalation point and resolution plans for issues.

Confidential, Colorado Springs, CO

Contract Consultant

Responsibilities:

• Developed and implemented the new testing process for the Manufacturing Applications Team.
• Interfaced with Users and Departments for test coordination, planning, and requirements.
• Coordinated testing with offshore Team in Malaysia for new application releases and updates.
• Resolved QA issues for quality Product deliveries of Manufacturing Applications releases.

Confidential, Frederick, MD

UAT Manager/Contract Consultant

Responsibilities:

• UAT Manager for the release of a $ 7.6 million loan document management, tracking and imaging system.
• Led Users in documentation of their current business processes for test planning solutions and test priority.
• Developed, planned, and executed the User Test Plan, test package, test scenarios, and test cases for UAT.

Confidential, Colorado Springs, CO

Technical Principal Consultant

Responsibilities:

• QA Test Manager for a start-up dot-com Company. Designed, developed, executed, and implemented the test Program for the Client testing for the order, billing, and order fulfillment site in 4 months.
• Led 20 testers in the test effort for the start-up. Trained User Analysts in the test process and execution.
• Analyzed and test web site access issues for 150 California Colleges.
• Developed the Test Plan for a major University in three weeks to assess their test risks and exposures. Inventoried 110 University Applications in two weeks.

Confidential, Colorado Springs, CO

Senior Staff Specialist

Responsibilities:

• Supervised QA Teams and managed MCI Projects to implement rapid application development in SDLC.
• Managed an EDI Project to implement a National Trouble Ticketing System with the Regional LEC’s.
• Managed system and UAT testing on a nationwide basis to implement the EDI Project for MCI.
• Tested for the Order Entry systems to include the of Users and tracking of release risks.