SUMMARY

• Over 13 years of experience in diverse roles of QA Lead/ SDET/ QA Analyst/ Network Test Engineer and Software Developer in Information Technology for Telecom, Mortgage, Financial, Healthcare and Entertainment industries.
• Experience in implementing Software Testing Best Practices, Automation Management, Test Management, Test Planning, Execution and Reporting.
• Experience in Project Management, Resource Planning, Estimation of test effort and coordinating Test Schedule with overall project schedule.
• Proficient in Manual and Automated Testing of Web Services in Service - Oriented Architecture (SOA), Web-based, Client Server and Mainframe Applications.
• Experience working with cross-functional, onshore and offshore testing teams.
• Experience with Waterfall and Iterative development lifecycles, familiarity with Agile process.
• Hands-on experience with White Box, Gray Box and Black Box testing.
• Proven Leadership experience with strong Analytical, Presentation and Communication skills.

TECHNICAL SKILLS

Testing Tools: TestNG, Selenium, soapUI, Rational ClearQuest, Rational Robot, Quick Test Professional (QTP), WinRunner, LoadRunner and Quality Center/TestDirector

Testing Types: System, User Acceptance (UAT), Unit, Integration, Functional, Confidential, Database, Backend, Regression, Load and Performance Testing

Scripting: TSL, Shell Scripting, SQA Basic, VBScript and JavaScript

Network Protocols: TCP/IP, IPX/SPX, NetBIOS, NetBEUI, OSI, DHCP, ARP, RIPv1, RIPv2, OSPF, IGRP, EIGRP, BGP4, PAP, CHAP, PPP, VTP, FTP, TFTP, SMTP, HDLC, CDP, 802.1d (spanning-tree), IGMP, CGMP and SNMP.

Programming: Java, Java Server Pages (JSP), Servlets, VB, HTML, XML

Database: PL/SQL, Oracle, MS SQL Server, MS Access, IMS, DB2, VSAM files

Software: MS Project 2000, Matlab, PSpice, MS Internet Information Server (IIS), MS Visual SourceSafe, MS Office 2000

Operating System: UNIX, RedHat Linux, Sun Solaris, OS/390, z/OS and MS Windows

PROFESSIONAL EXPERIENCE

Confidential, CA

Test Architect/Test Lead

Responsibilities:

• Defined and implemented QA process flow and Google feedback assessment process flow.
• Worked with Google team members to understand and implement business needs.
• Lead daily defect triage calls and coordinated defect resolutions.
• Lead onshore, nearshore and offshore test teams to accomplish QA tasks and achieve quality standards.
• Defined and implemented test approach, test plan and test strategy.
• Lead and coordinated test data creation and procurement in different test environments.

Environment: /Tools: J2EE, Web Services, SOAP, XML, WSDL, XSD, WADL, XMLSpy, soapUI, Oracle, LifeRay, Mainframe, DB2, Rational ClearQuest and RQM

Confidential, IA

Assistant Vice President/SME/Test Lead

Responsibilities:

• Analyzed, implemented and validated credit policies, regulatory and legal requirements in Blaze rules engine.
• Validated PPO service and supported 12 interfaces and many cross-functional teams for E2E testing.
• Maintained Service Level Agreement of 72 hours by delivering the business need on time.
• Lead the business and test teams to deliver change requests and met quality standards.

Environment: /Tools: J2EE, Tomcat, Web Services, Eclipse, SOAP, XML, WSDL, XSD, WADL, XMLSpy, soapUI, Oracle and Fair Isaac Blaze Advisor Rules Engine

Confidential, WA

QA Lead/SDET

Responsibilities:

• Developed master test plan/test strategy and test cases.
• Coordinated testing efforts with vendors, TMO teams, content providers and system owners.
• Lead Engineering QA team to validate functional and integration testing with internal systems like SMSc, MMSc, GGSN, DUS etc and external vendors like Google, Microsoft, Amdocs, ALU, Ericsson etc
• Validated RESTful and SOAP-based web services, interface specifications, E2E call flows, use cases, and MOPs
• Implemented QA procedures/guidelines and methodologies for vendors and Confidential engineering.
• Developed scripts in LoadRunner and performed load/performance testing
• Automated API/web services testing using TestNG framework.

Environment: /Tools: J2EE, WebLogic, Web Services, Ant, Eclipse, SOAP, XML, WSDL, XSD, WADL, XMLSpy, soapUI, TestNG, TOAD, Oracle, Quality Center and RedHat Linux

Confidential, IA

Program QA Lead

Responsibilities:

• Developed QA project plan that included QA tasks, estimates, and resource needs at program and work stream level.
• Built and managed (onsite and offsite) QA teams and trained offshore coordinators.
• Developed overall Test Strategy and Test Plan for Interim Releases.
• Managed schedules and facilitated QA related meetings/activities at program level
• Managed the development and execution of test deliverables and communicated status to leadership.
• Coordinated E2E testing with other business units within PFG.

Environment: /Tools: J2EE, WebShpere, DB2, Callidus Portal, TrueComp, TrueInformation, TrueAnalytics, Informatica, Actuate, ETL, Quality Center QTP, Primavera, WinSQL and Z/OS 390

Confidential, IA

SDET/QA Lead

Responsibilities:

• Defined, managed and owned Dev Integration Test Plan and Triage Defect Management Process artifacts in Deal Decisioning.
• Managed onshore QA teams and offshore test execution teams.
• Lead Dev integration testing of SOAP web services in a service-oriented architecture (SOA).
• Managed defects resolutions and deployments in Dev, SIT and UAT environments for every droplet.
• Lead the Triage team to support RST, Integrated String testing, SIT and UAT in DD project.
• Prepared overall testing/triage status reports for DD and CORE leadership team (CLT) and reported percentage completion on daily basis.
• Wrote PL/SQL queries for backend testing and generating performance test results.
• Coordinated testing with external vendors like LP (Freddie Mac), DU (Fannie Mae) and RELS (Credco).
• Developed and implemented UAT Test Strategy, Test Scenarios and Test Plans for 40-Year Mortgage, REAL, Manufactured Housing and HCSC Phase 1.
• Analyzed Use Cases and Use Case Realization documents to develop Test Cases/Test Scenarios for System Testing in ADI Project.
• Developed Test Data Creation tool for business rules testing and ADI functional testing using Robot.
• Utilized performance/load-testing methodologies to identify potential bottlenecks and system performance problems and delivered the performance test results report.

Environment: /Tools: Rational Suite, QTP 9.0, Quality Center 8.2, SOAP, Java, J2EE, Fair Isaac Blaze Advisor Rules Engine, WebLogic, XSD/XML, XMLSpy, MS Visio, DB Visualizer, Oracle, UNIX, Load Balancer (F5 Big-IP), OpenSTA, Introscope, Beyond Compare, Mainframe, z/OS, VSAM files, DB2, COBOL/CICS, Attachmate myEXTRA and LoadRunner.

Confidential, WI

Test Lead

Responsibilities:

• Developed test artifacts for all three functional areas based on requirements and design.
• Reported daily and weekly testing status to STC (Software Test Center)
• Executed functionality, Confidential and regression test cases on CallCare Browser (CCB) and Inquiry Tracking for Customer Service.
• Developed VBscripts to create test data (claims) for functional and regression testing.
• Created test scenarios based on the x12 transaction.
• Converted selected test scenarios (EDI transaction sets like 837 Professional/Institutional/Dental claims, 835, 820) into raw-text files as test scripts.
• Prepared traceability matrices and test summary reports for reporting purposes.
• Performed positive, negative, boundary, regression, E2E (End-to-End) and parallel testing.

Environment: /Tools: Mainframe, OS/390, EDI, IMSN/IMST region (IMS DB/DC), JCL, Dispatch, Dispolvo, TSO, ISMi v 1.6, eRoom, FileNet, Distinct IntelliTerm/ Attachmate EXTRA Xtreme and RUMBA

Confidential, CA

QA Analyst/Network Test Engineer/QA Lead

Responsibilities:

• Automated test scenarios for Confidential, functional, security, database and regression testing using WinRunner.
• Used Tivoli Netview and HP OpenView to maintain, monitor and troubleshoot network nodes in production environment.
• Wrote shell scripts for deployments, file transfers and log management
• Performed data backups and restoration procedures using Veritas Backup Exec Desktop Pro on daily basis.
• Responsible for the maintenance of the heterogeneous LAN, VLAN support and development, IP and IPX routing.
• Wrote documentation of newly addressed issues and lessons learned for Network Operations Center (NOC).

Environment: /Tools: TestDirector, WinRunner, UNIX, Sun Solaris, Web Logic Server, Oracle 8i, BrowseFresh, Veritas Backup Exec Desktop Pro, IBM Tivoli NetView, Cisco 1600 series routers

Confidential, Long Beach, CA

Test Engineer/Network Administrator/Software Developer/Conference Coordinator

Responsibilities:

• Repaired, maintained and supported LAN consisting of Windows/Linux servers, file servers, anti-virus servers, database servers, client workstations, printers and multimedia equipment.
• Resolved hardware and software issues for faculties and students during open lab-hours.
• Developed VBScripts to test upgrades across all client workstations in 5 labs.
• Developed and maintained website for Annual Battery Conference
• Designed conference brochure using Adobe PageMaker and Photoshop
• Marketed the international conference, worked with scientists, professionals and engineers from battery industry to submit their technical papers.
• Published IEEE proceedings that included technical papers submitted by battery professionals.